A well-structured and effective volunteer management program can help nonprofit organizations and corporations build capacity, achieve mission-specific goals, and strengthen community ties.

1.   Kedisa Johnson
Nonprofit Training Presenter
Volunteer Center South Bay-Harbor-Long Beach
May 1, 2013

2.  Introduction
 Volunteerism in America
 Models of Volunteering
 Designing a Volunteer Program
 Role of the Volunteer Manager
 Open Discussion
 Summary
 Conclusion

3. 
Trends and Meaning

5. The Bureau of Labor Statistics, 2012

6. CNCS and Independent Sector

7. The Bureau of Labor Statistics, 2012

8. The Bureau of Labor Statistics, 2012

9. The Bureau of Labor Statistics, 2012

10. The Bureau of Labor Statistics, 2012

11. The Bureau of Labor Statistics, 2012

12. The Bureau of Labor Statistics, 2012

14. Infographic courtesy of Flowtown

16. 
Which Model Suits Your Organization Best?

25. Video: A Billion + Change Campaign

26. 
Know Thy Volunteers

27. Serendipitous
 Occasional volunteer
 Loose connection
 Want to solve real-world
problems
 Gentle guidance
 Excessive oversight not
best
Social Change
 Organize to change
laws and policies
 Seek to change
existing frameworks
 Action and results
focused
 Lead time and
freedom to develop
Traditional
 Engage as a part of
continuum of service
 Expect organizational
structure and hierarchy
 Predictable and set
 Regular communication
is a must
Entrepreneurial
 Tech savvy and
independent
 Typically will
approach
organization
 No traditional
management
The Multi-Paradigm Model of Volunteering, Points of Light

30.  
Foundation |Building Blocks |Structure | Strategy |Capacity

63. Orientation Onboarding
Transactional focus and goals Strategic focus and goals
Less than one week Includes 6-12 month time frame
Typically a HR process Integrated throughout organization
Volunteer attends Addresses needs beyond training
Completes paperwork, etc. Active participant with vested
interest in organization. Maximizes
engagement and retention

67. Video: Volunteers Matter Management Software

71. Video: Scoop.it Content Aggregator

76. 
Understanding Your Larger Role and Responsibilities