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To prepare for this session, please access your smart
 phone’s application store and download a free QR
                       Reader.
Kaywa
                    BeeTagg         Qrafter      Bakodo
Reader



QRReader              i-nigma     TapReader   ATTScanner

         QR Droid

Once you have a QR Reader
loaded on your smart phone
scan this code to test if it is
functioning correctly.
QR codes
engagement
      scan
Kaywa
Knowledge
                      QR Codes
                         for
transfer
   apps
LIKE
Youscan.me
collaboration
                       Trainers
      Bit.ly
  support       Dr. Kella B. Price, SPHR, CPLP
marketing
    FOLLOW         Price Consulting Group
surveys
social media             @kellaprice
  videos
conversion
optimization
                         ©2013 Price Consulting Group
                        www.thepriceconsultinggroup.com
Who is “live tweeting” this presentation?

                                                             #QRTIPS
                                    During this collaborative session,
                                    please feel free to Tweet your;
                                        •Ideas
                                        •Tips
                                        •Tricks
                                        •Discoveries
                                        •Ah Ha! Moments
                                    So that everyone can benefit!
                                    •Other useful hashtags:
                                    #socialmedia #ASTD #QR
                   Thanks to Larry Straining @larrystraining for
                   moderating the Twitter feed for this session!

                                                                         3
What do you want to take from this session?
                                #QRTIPS
QR codes
engagement
      scan            What do you want to take from
Kaywa
Knowledge
transfer
                         this session? #ASTDLV
   apps
LIKE
Youscan.me
collaboration
      Bit.ly
  support
marketing
    FOLLOW
surveys
social media
  videos
conversion
optimization
QR Codes for Trainers
QR codes
engagement
      scan
Kaywa
Knowledge
transfer
   apps
LIKE
Youscan.me
collaboration
      Bit.ly
  support
marketing
    FOLLOW
surveys
social media
  videos
conversion
optimization
How does the technology
QR codes
engagement
                           impact YOU?
      scan
Kaywa
Knowledge
                •   More peer-to-peer collaboration
transfer
   apps         •   Better knowledge transfer
LIKE
Youscan.me      •   Real-time activities and information
collaboration
      Bit.ly    •   Low skills required to use
  support
marketing
    FOLLOW
                •   Low cost to implement
surveys
social media
                •   Increase training
  videos
conversion          opportunities/modalities
optimization
                                                           6
Benefits of using QR codes:
QR codes
engagement
      scan
Kaywa
Knowledge
                • Green
transfer
   apps         • Resources when they want, where they
LIKE
Youscan.me        want it
collaboration
      Bit.ly    • Provide supplemental information
  support
marketing       • Evaluate training effectiveness
    FOLLOW
surveys         • Engage audiences
social media
  videos
conversion
                • Conversion optimization
optimization
What is it?
QR codes
engagement
      scan
Kaywa
Knowledge
                QRCodes:“quick response” square
                barcodes of (usually) black & white, link to
transfer
   apps
LIKE            data:
Youscan.me
collaboration     –contact info
      Bit.ly
  support         –Website
marketing
    FOLLOW        –video
surveys
social media
  videos
conversion
optimization
Where can I find QR Codes?
MS Tags
QR codes
engagement
      scan
Kaywa
Knowledge
                • Must have Microsoft Tag Reader
transfer
   apps
LIKE
Youscan.me
collaboration
      Bit.ly
  support
marketing
    FOLLOW
surveys
social media      Scan these by downloading app:
  videos
conversion
                  gettag.mobi
optimization
Customizing
QR codes
engagement
      scan
Kaywa
                • Color
Knowledge
transfer
   apps         • Edges
LIKE
Youscan.me
collaboration
      Bit.ly                            Contact info sample:
                                                                  Plinks.me/nuggwq
  support                               Viscards.mobi/johnkella
marketing
    FOLLOW
surveys         • Multiple pieces of data
social media
                • Customized content for end user
  videos
conversion      • Details about end user (location and phone)
optimization
Guidelines for QR Codes
QR codes
engagement
      scan
Kaywa
Knowledge
                •   Business objective
transfer
   apps         •   Add value
LIKE
Youscan.me      •   Provide contextual assistance
collaboration
      Bit.ly    •   Tested with multiple applications
  support
marketing
    FOLLOW
surveys
social media
  videos
conversion
optimization
Generating QR Codes
QR codes
engagement
      scan
Kaywa
Knowledge
transfer
   apps
LIKE
Youscan.me
collaboration
      Bit.ly
  support
marketing
    FOLLOW
surveys
social media
  videos
conversion
optimization
                                      13
Generating QR Codes
QR codes
engagement
      scan
Kaywa
Knowledge
                • Youscan.me
transfer
   apps
LIKE
Youscan.me
collaboration
      Bit.ly
  support
marketing
    FOLLOW
surveys
social media
  videos
conversion
optimization
Generating QR Codes
QR codes
engagement
      scan
Kaywa
Knowledge
                • Youscan.me
transfer
   apps           – Location tracking
LIKE              – Analytics
Youscan.me
collaboration
      Bit.ly
  support
marketing
    FOLLOW
surveys
social media
  videos
conversion
optimization
Generating QR Codes
QR codes
engagement
      scan
Kaywa
Knowledge
                • Youscan.me
transfer
   apps           – Location tracking
LIKE              – Analytics
Youscan.me
collaboration
      Bit.ly    • Kaywa
  support
marketing
    FOLLOW
surveys
social media
  videos
conversion
optimization
Other apps
QR codes
engagement
      scan
Kaywa
Knowledge
                • Google: QR-Code Tag
transfer
   apps         • Firefox: Mobile barcode
LIKE
Youscan.me
collaboration
      Bit.ly    Create a QR code from content in your web browser. QR-Code Tag and
  support       Mobile barcode make it easy. #QRTIP
marketing
    FOLLOW
surveys
social media
  videos
conversion
optimization
Link Shortener
QR codes
engagement
      scan
Kaywa
Knowledge
transfer
   apps
LIKE
Youscan.me
collaboration
      Bit.ly
  support
marketing
    FOLLOW
surveys
social media
  videos
conversion
optimization
                                 18
Link Shortener
QR codes
engagement
      scan
Kaywa
Knowledge
transfer
   apps
LIKE
Youscan.me
collaboration
      Bit.ly
  support
marketing
    FOLLOW
surveys
social media
  videos
conversion
optimization
Link Shortener in QR Code
QR codes
engagement
      scan
Kaywa
Knowledge
transfer
   apps
LIKE
Youscan.me
collaboration
      Bit.ly
  support
marketing
    FOLLOW
surveys
social media
  videos
conversion
optimization
Step-by-Step with bit.ly
QR codes        1. Enter the website address in the link shortener.
engagement
      scan
                   Click on shorten.
Kaywa
Knowledge
transfer
   apps
LIKE            2. Copy the shortened link.
Youscan.me
collaboration
      Bit.ly
  support
marketing
    FOLLOW
surveys
social media
  videos
conversion      3. Use the shortened link to create your QR code.
optimization
Link Shortener Analytics
QR codes
engagement
      scan
Kaywa
Knowledge
transfer
   apps
LIKE
Youscan.me
collaboration
      Bit.ly
  support
marketing
    FOLLOW
surveys
social media
  videos
conversion
optimization
Remember:
QR codes
engagement
      scan
Kaywa
Knowledge
                •   Explain why they should scan
transfer
   apps         •   Provide a URL
LIKE
Youscan.me      •   Use a link shortener
collaboration
      Bit.ly    •   Test with multiple applications
  support
marketing
    FOLLOW
surveys
social media
  videos
conversion
optimization
Check the Backchannel #QRTIPS
QR codes
engagement
      scan
Kaywa
Knowledge
transfer
   apps
LIKE
Youscan.me
collaboration
      Bit.ly
  support
marketing
    FOLLOW
surveys
social media
  videos
conversion
optimization
http://bit.ly/SlHeCP



QR codes
engagement
      scan
Kaywa
Knowledge
transfer
   apps
LIKE
Youscan.me
collaboration
      Bit.ly
   support
marketing
Give your
    FOLLOW
feedback in
surveys
the discussion
social media
                                   What are the
forum by
  videos
scanning the
conversion                        implications for
code:
optimization
                                     training?
                 bit.ly/10KCQQ3
As a business tool
QR codes
engagement
      scan
Kaywa
Knowledge
                • Likify.net
transfer
   apps         • Facebook Places
LIKE
Youscan.me      • Check-ins via Facebook, Foursquare,
collaboration
      Bit.ly      Twitter FOLLOW, or Google Places.
  support
marketing       • Subscribe to blog
    FOLLOW
surveys         • Opt-in on email list
social media
  videos
conversion
optimization
As a business tool
QR codes
engagement
      scan
Kaywa
Knowledge
                •   Promotions
transfer
   apps         •   Billing invoices
LIKE
Youscan.me      •   Business cards
collaboration
      Bit.ly    •   Marketing brochures
  support                                 http://bit.ly/CVwQRCode
marketing
    FOLLOW
                •   Conferences
surveys
social media
                •   CV
  videos
conversion
optimization
As a business tool
QR codes
engagement
      scan
Kaywa
Knowledge
                • Send QR Codes quickly via social media
transfer
   apps
LIKE
Youscan.me
collaboration
      Bit.ly
  support
marketing
    FOLLOW
surveys
social media
  videos
conversion
optimization
Training: Pre-session
QR codes                                         Pre-populate by creating a URL:
engagement                                                 http://bit.ly/VuI8M4
                                                 1.Start with twitter.com/intent/tweet?
      scan                                       text=
Kaywa
Knowledge
                •   Registration                 2.Hashtag: %23
                                                 3.Spaces: +
                •   Map
transfer
   apps
LIKE                                      I learned how to pre-populate #Twitter
Youscan.me
                •   Session description statuses Thanks @kellaprice #cool
                                          #W202 #astdtk13
collaboration
      Bit.ly
                •   Prework
                                          http://twitter.com/intent/tweet?
  support
marketing
                •   Texts                 text=I+learned+how+to+pre-populate+
                                          %23Twitter+statuses+Thanks+@kellapr
    FOLLOW
surveys
                •   Survey for participants
                                          ice+%23cool+%23w202+%23astdtk13
social media
  videos
                •   Pre-populated tweets
conversion                                       4.Don’t forget to shorten link before
optimization                                     you create the QR code
Training: During the Session
QR codes
engagement
      scan
Kaywa           • What is the goal or learning objective?
Knowledge
transfer        • What will the code do to enhance the activity or
    apps          information?
LIKE            • Does the QR code enrich the activity with FUN as
Youscan.me
collaboration     well as supplemental information?
         Bit.ly • How will you support learners who need
    support
marketing
                  assistance?
     FOLLOW • Finally, how will you measure if the activity has
surveys           been successful (specifically, consider
social media
   videos
                  Kirkpatrick’s Levels 1-3)?
conversion
optimization
Training: During the session
QR codes
engagement
      scan
Kaywa
Knowledge
                •   Intro – download the app
                •   Supplemental reading
transfer
   apps
LIKE            •
Youscan.me
                    Slideshare
collaboration
      Bit.ly
                •   Delicious
  support
marketing
                •   Contact information
    FOLLOW
surveys
                •   Videos
social media
  videos
                •   Polls/Surveys
conversion
optimization
Surveys
QR codes        •   Employee Satisfaction survey
engagement
      scan
Kaywa
                •   Exit survey
Knowledge
transfer
   apps
                •   Customer survey/performance data
LIKE            •   Testing, evaluating, polling
Youscan.me
collaboration
      Bit.ly
                •   Name tags
  support
marketing
    FOLLOW      Get real-time feedback from customers after each interaction with a QR
                Code; helps coach employees.                            Tweet me!
surveys
social media                                                            #QRTIPS
  videos
conversion
optimization
Surveys
QR codes
engagement      1. One benefit of using a link shortener is:
      scan      2. True or False: Mobile barcode (#QR Code) scanning was up over 4500%
Kaywa              comparing from Q1 2010 to Q1 2011.
Knowledge
transfer        3. QR codes should:
   apps             a)Serve a business objective
LIKE                b)Add value for the user
Youscan.me          c)Provide contextual assistance
collaboration       d)Be scannable
      Bit.ly        e)All of the above
  support
marketing
    FOLLOW
surveys
social media
  videos
conversion
optimization
Distribution
QR codes                                     Check out this site to create your
engagement
                                             calendar event:
      scan
Kaywa
Knowledge
                •   Reading – provide link
transfer
   apps         •   Calendar items
LIKE
Youscan.me      •   Recruiting
collaboration
      Bit.ly    •   Webinar
  support
marketing
    FOLLOW
                •   What’s new
surveys
social media
                •   Orientation                   bit.ly/QRCalendarEvent

  videos
conversion
optimization
Distribution
QR codes
engagement      Using your smart phone click on the QR
Kaywa
      scan
                   Code to download a copy of this
Knowledge
transfer                    presentation.
   apps
                           http://bit.ly/slideshareKella
LIKE
Youscan.me
collaboration
      Bit.ly
  support
marketing
    FOLLOW
surveys
social media
  videos
conversion
optimization
Video
QR codes
engagement
      scan
Kaywa
Knowledge
                • Memo – Leadership video
transfer
   apps         • Job Aids
LIKE
Youscan.me
collaboration
      Bit.ly
  support
marketing
    FOLLOW
surveys
social media
  videos
conversion
optimization
QR codes
                Videos
engagement
      scan
Kaywa
Knowledge
transfer
   apps
                         http://bit.ly/U6KfUy
LIKE
Youscan.me
collaboration
      Bit.ly
  support
marketing
    FOLLOW
surveys
social media
  videos
conversion
optimization
Activities
QR codes
engagement
      scan
Kaywa
Knowledge
                • Weekly fun
transfer
   apps         • Scavenger hunts
LIKE
Youscan.me
collaboration
      Bit.ly
  support
marketing
    FOLLOW
surveys
social media
  videos
conversion
optimization
Activities
QR codes
engagement
      scan
Kaywa
Knowledge
transfer
   apps         Team meeting tomorrow in the
                break room @ 9am. Join us
LIKE            for doughnuts&coffee. We'll
Youscan.me
                be celebrating someone's
collaboration
                service anniversary and the
      Bit.ly    Sales contest winner!
  support
marketing
    FOLLOW
surveys
social media
  videos
conversion
optimization
Using QR codes for supplemental
                          information
QR codes
engagement
      scan
Kaywa
Knowledge
transfer
   apps
LIKE
Youscan.me
collaboration
      Bit.ly
  support
marketing
    FOLLOW
surveys
social media
  videos
conversion
optimization
Training: Post-session
QR codes
engagement
      scan
Kaywa           • Conversion optimization: Analytics
Knowledge
transfer        • Consider these questions:
   apps            – How QR code was presented
LIKE               – Did you test the QR codes for scannability?
Youscan.me
collaboration      – Did you explain to the audience how to scan QR
      Bit.ly         codes before the session?
  support          – How was the QR code introduced?
marketing
    FOLLOW         – Did you point it out to the audience and tell them
surveys              what content it was linked to?
social media       – Was the QR code on the projector screen (more
  videos             difficult to scan) or was it presented in handouts?
conversion
optimization
Following up with your audience
QR codes
engagement
      scan
Kaywa
Knowledge
                •   Summary of key points
transfer
   apps         •   Copy of session tweets
LIKE
Youscan.me      •   Document with all QR codes
collaboration
      Bit.ly    •   Bookmarking resources
  support
marketing
    FOLLOW
surveys
social media
  videos
conversion
optimization
What are your takeaways? #QRTIPS
QR codes
engagement
      scan
Kaywa
Knowledge
transfer
   apps
LIKE
Youscan.me
collaboration
      Bit.ly
  support
marketing
    FOLLOW
surveys
social media
  videos
conversion
optimization
                                            © SAP 2009 / Page 43
Don’t forget:
Check out my QR Code resources on
              Delicious:
                                                   Thank you!
  http://bit.ly/deliciousastdtk13            What are your questions?
QR codes
engagement
      scan
Kaywa                                      Dr. Kella B. Price, SPHR, CPLP
Knowledge
transfer
                                         www.thepriceconsultinggroup.com
   apps
LIKE
 Download a copy of the slides from         drkellabprice@gmail.com
Youscan.me slideshare:                             252.622.8119
collaboration
     http://bit.ly/slideshareKella
      Bit.ly                                  Price Consulting Group
  support
marketing
    FOLLOW
surveys
social media
  videos
conversion
optimization
   Please complete the webcast                                              44
evaluation you will receive via email.

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Scan QR Codes to Access Training Resources

  • 1. To prepare for this session, please access your smart phone’s application store and download a free QR Reader. Kaywa BeeTagg Qrafter Bakodo Reader QRReader i-nigma TapReader ATTScanner QR Droid Once you have a QR Reader loaded on your smart phone scan this code to test if it is functioning correctly.
  • 2. QR codes engagement scan Kaywa Knowledge QR Codes for transfer apps LIKE Youscan.me collaboration Trainers Bit.ly support Dr. Kella B. Price, SPHR, CPLP marketing FOLLOW Price Consulting Group surveys social media @kellaprice videos conversion optimization ©2013 Price Consulting Group www.thepriceconsultinggroup.com
  • 3. Who is “live tweeting” this presentation? #QRTIPS During this collaborative session, please feel free to Tweet your; •Ideas •Tips •Tricks •Discoveries •Ah Ha! Moments So that everyone can benefit! •Other useful hashtags: #socialmedia #ASTD #QR Thanks to Larry Straining @larrystraining for moderating the Twitter feed for this session! 3
  • 4. What do you want to take from this session? #QRTIPS QR codes engagement scan What do you want to take from Kaywa Knowledge transfer this session? #ASTDLV apps LIKE Youscan.me collaboration Bit.ly support marketing FOLLOW surveys social media videos conversion optimization
  • 5. QR Codes for Trainers QR codes engagement scan Kaywa Knowledge transfer apps LIKE Youscan.me collaboration Bit.ly support marketing FOLLOW surveys social media videos conversion optimization
  • 6. How does the technology QR codes engagement impact YOU? scan Kaywa Knowledge • More peer-to-peer collaboration transfer apps • Better knowledge transfer LIKE Youscan.me • Real-time activities and information collaboration Bit.ly • Low skills required to use support marketing FOLLOW • Low cost to implement surveys social media • Increase training videos conversion opportunities/modalities optimization 6
  • 7. Benefits of using QR codes: QR codes engagement scan Kaywa Knowledge • Green transfer apps • Resources when they want, where they LIKE Youscan.me want it collaboration Bit.ly • Provide supplemental information support marketing • Evaluate training effectiveness FOLLOW surveys • Engage audiences social media videos conversion • Conversion optimization optimization
  • 8. What is it? QR codes engagement scan Kaywa Knowledge QRCodes:“quick response” square barcodes of (usually) black & white, link to transfer apps LIKE data: Youscan.me collaboration –contact info Bit.ly support –Website marketing FOLLOW –video surveys social media videos conversion optimization
  • 9. Where can I find QR Codes?
  • 10. MS Tags QR codes engagement scan Kaywa Knowledge • Must have Microsoft Tag Reader transfer apps LIKE Youscan.me collaboration Bit.ly support marketing FOLLOW surveys social media Scan these by downloading app: videos conversion gettag.mobi optimization
  • 11. Customizing QR codes engagement scan Kaywa • Color Knowledge transfer apps • Edges LIKE Youscan.me collaboration Bit.ly Contact info sample: Plinks.me/nuggwq support Viscards.mobi/johnkella marketing FOLLOW surveys • Multiple pieces of data social media • Customized content for end user videos conversion • Details about end user (location and phone) optimization
  • 12. Guidelines for QR Codes QR codes engagement scan Kaywa Knowledge • Business objective transfer apps • Add value LIKE Youscan.me • Provide contextual assistance collaboration Bit.ly • Tested with multiple applications support marketing FOLLOW surveys social media videos conversion optimization
  • 13. Generating QR Codes QR codes engagement scan Kaywa Knowledge transfer apps LIKE Youscan.me collaboration Bit.ly support marketing FOLLOW surveys social media videos conversion optimization 13
  • 14. Generating QR Codes QR codes engagement scan Kaywa Knowledge • Youscan.me transfer apps LIKE Youscan.me collaboration Bit.ly support marketing FOLLOW surveys social media videos conversion optimization
  • 15. Generating QR Codes QR codes engagement scan Kaywa Knowledge • Youscan.me transfer apps – Location tracking LIKE – Analytics Youscan.me collaboration Bit.ly support marketing FOLLOW surveys social media videos conversion optimization
  • 16. Generating QR Codes QR codes engagement scan Kaywa Knowledge • Youscan.me transfer apps – Location tracking LIKE – Analytics Youscan.me collaboration Bit.ly • Kaywa support marketing FOLLOW surveys social media videos conversion optimization
  • 17. Other apps QR codes engagement scan Kaywa Knowledge • Google: QR-Code Tag transfer apps • Firefox: Mobile barcode LIKE Youscan.me collaboration Bit.ly Create a QR code from content in your web browser. QR-Code Tag and support Mobile barcode make it easy. #QRTIP marketing FOLLOW surveys social media videos conversion optimization
  • 18. Link Shortener QR codes engagement scan Kaywa Knowledge transfer apps LIKE Youscan.me collaboration Bit.ly support marketing FOLLOW surveys social media videos conversion optimization 18
  • 19. Link Shortener QR codes engagement scan Kaywa Knowledge transfer apps LIKE Youscan.me collaboration Bit.ly support marketing FOLLOW surveys social media videos conversion optimization
  • 20. Link Shortener in QR Code QR codes engagement scan Kaywa Knowledge transfer apps LIKE Youscan.me collaboration Bit.ly support marketing FOLLOW surveys social media videos conversion optimization
  • 21. Step-by-Step with bit.ly QR codes 1. Enter the website address in the link shortener. engagement scan Click on shorten. Kaywa Knowledge transfer apps LIKE 2. Copy the shortened link. Youscan.me collaboration Bit.ly support marketing FOLLOW surveys social media videos conversion 3. Use the shortened link to create your QR code. optimization
  • 22. Link Shortener Analytics QR codes engagement scan Kaywa Knowledge transfer apps LIKE Youscan.me collaboration Bit.ly support marketing FOLLOW surveys social media videos conversion optimization
  • 23. Remember: QR codes engagement scan Kaywa Knowledge • Explain why they should scan transfer apps • Provide a URL LIKE Youscan.me • Use a link shortener collaboration Bit.ly • Test with multiple applications support marketing FOLLOW surveys social media videos conversion optimization
  • 24. Check the Backchannel #QRTIPS QR codes engagement scan Kaywa Knowledge transfer apps LIKE Youscan.me collaboration Bit.ly support marketing FOLLOW surveys social media videos conversion optimization
  • 25. http://bit.ly/SlHeCP QR codes engagement scan Kaywa Knowledge transfer apps LIKE Youscan.me collaboration Bit.ly support marketing Give your FOLLOW feedback in surveys the discussion social media What are the forum by videos scanning the conversion implications for code: optimization training? bit.ly/10KCQQ3
  • 26. As a business tool QR codes engagement scan Kaywa Knowledge • Likify.net transfer apps • Facebook Places LIKE Youscan.me • Check-ins via Facebook, Foursquare, collaboration Bit.ly Twitter FOLLOW, or Google Places. support marketing • Subscribe to blog FOLLOW surveys • Opt-in on email list social media videos conversion optimization
  • 27. As a business tool QR codes engagement scan Kaywa Knowledge • Promotions transfer apps • Billing invoices LIKE Youscan.me • Business cards collaboration Bit.ly • Marketing brochures support http://bit.ly/CVwQRCode marketing FOLLOW • Conferences surveys social media • CV videos conversion optimization
  • 28. As a business tool QR codes engagement scan Kaywa Knowledge • Send QR Codes quickly via social media transfer apps LIKE Youscan.me collaboration Bit.ly support marketing FOLLOW surveys social media videos conversion optimization
  • 29. Training: Pre-session QR codes Pre-populate by creating a URL: engagement http://bit.ly/VuI8M4 1.Start with twitter.com/intent/tweet? scan text= Kaywa Knowledge • Registration 2.Hashtag: %23 3.Spaces: + • Map transfer apps LIKE I learned how to pre-populate #Twitter Youscan.me • Session description statuses Thanks @kellaprice #cool #W202 #astdtk13 collaboration Bit.ly • Prework http://twitter.com/intent/tweet? support marketing • Texts text=I+learned+how+to+pre-populate+ %23Twitter+statuses+Thanks+@kellapr FOLLOW surveys • Survey for participants ice+%23cool+%23w202+%23astdtk13 social media videos • Pre-populated tweets conversion 4.Don’t forget to shorten link before optimization you create the QR code
  • 30. Training: During the Session QR codes engagement scan Kaywa • What is the goal or learning objective? Knowledge transfer • What will the code do to enhance the activity or apps information? LIKE • Does the QR code enrich the activity with FUN as Youscan.me collaboration well as supplemental information? Bit.ly • How will you support learners who need support marketing assistance? FOLLOW • Finally, how will you measure if the activity has surveys been successful (specifically, consider social media videos Kirkpatrick’s Levels 1-3)? conversion optimization
  • 31. Training: During the session QR codes engagement scan Kaywa Knowledge • Intro – download the app • Supplemental reading transfer apps LIKE • Youscan.me Slideshare collaboration Bit.ly • Delicious support marketing • Contact information FOLLOW surveys • Videos social media videos • Polls/Surveys conversion optimization
  • 32. Surveys QR codes • Employee Satisfaction survey engagement scan Kaywa • Exit survey Knowledge transfer apps • Customer survey/performance data LIKE • Testing, evaluating, polling Youscan.me collaboration Bit.ly • Name tags support marketing FOLLOW Get real-time feedback from customers after each interaction with a QR Code; helps coach employees. Tweet me! surveys social media #QRTIPS videos conversion optimization
  • 33. Surveys QR codes engagement 1. One benefit of using a link shortener is: scan 2. True or False: Mobile barcode (#QR Code) scanning was up over 4500% Kaywa comparing from Q1 2010 to Q1 2011. Knowledge transfer 3. QR codes should: apps a)Serve a business objective LIKE b)Add value for the user Youscan.me c)Provide contextual assistance collaboration d)Be scannable Bit.ly e)All of the above support marketing FOLLOW surveys social media videos conversion optimization
  • 34. Distribution QR codes Check out this site to create your engagement calendar event: scan Kaywa Knowledge • Reading – provide link transfer apps • Calendar items LIKE Youscan.me • Recruiting collaboration Bit.ly • Webinar support marketing FOLLOW • What’s new surveys social media • Orientation bit.ly/QRCalendarEvent videos conversion optimization
  • 35. Distribution QR codes engagement Using your smart phone click on the QR Kaywa scan Code to download a copy of this Knowledge transfer presentation. apps http://bit.ly/slideshareKella LIKE Youscan.me collaboration Bit.ly support marketing FOLLOW surveys social media videos conversion optimization
  • 36. Video QR codes engagement scan Kaywa Knowledge • Memo – Leadership video transfer apps • Job Aids LIKE Youscan.me collaboration Bit.ly support marketing FOLLOW surveys social media videos conversion optimization
  • 37. QR codes Videos engagement scan Kaywa Knowledge transfer apps http://bit.ly/U6KfUy LIKE Youscan.me collaboration Bit.ly support marketing FOLLOW surveys social media videos conversion optimization
  • 38. Activities QR codes engagement scan Kaywa Knowledge • Weekly fun transfer apps • Scavenger hunts LIKE Youscan.me collaboration Bit.ly support marketing FOLLOW surveys social media videos conversion optimization
  • 39. Activities QR codes engagement scan Kaywa Knowledge transfer apps Team meeting tomorrow in the break room @ 9am. Join us LIKE for doughnuts&coffee. We'll Youscan.me be celebrating someone's collaboration service anniversary and the Bit.ly Sales contest winner! support marketing FOLLOW surveys social media videos conversion optimization
  • 40. Using QR codes for supplemental information QR codes engagement scan Kaywa Knowledge transfer apps LIKE Youscan.me collaboration Bit.ly support marketing FOLLOW surveys social media videos conversion optimization
  • 41. Training: Post-session QR codes engagement scan Kaywa • Conversion optimization: Analytics Knowledge transfer • Consider these questions: apps – How QR code was presented LIKE – Did you test the QR codes for scannability? Youscan.me collaboration – Did you explain to the audience how to scan QR Bit.ly codes before the session? support – How was the QR code introduced? marketing FOLLOW – Did you point it out to the audience and tell them surveys what content it was linked to? social media – Was the QR code on the projector screen (more videos difficult to scan) or was it presented in handouts? conversion optimization
  • 42. Following up with your audience QR codes engagement scan Kaywa Knowledge • Summary of key points transfer apps • Copy of session tweets LIKE Youscan.me • Document with all QR codes collaboration Bit.ly • Bookmarking resources support marketing FOLLOW surveys social media videos conversion optimization
  • 43. What are your takeaways? #QRTIPS QR codes engagement scan Kaywa Knowledge transfer apps LIKE Youscan.me collaboration Bit.ly support marketing FOLLOW surveys social media videos conversion optimization © SAP 2009 / Page 43
  • 44. Don’t forget: Check out my QR Code resources on Delicious: Thank you! http://bit.ly/deliciousastdtk13 What are your questions? QR codes engagement scan Kaywa Dr. Kella B. Price, SPHR, CPLP Knowledge transfer www.thepriceconsultinggroup.com apps LIKE Download a copy of the slides from drkellabprice@gmail.com Youscan.me slideshare: 252.622.8119 collaboration http://bit.ly/slideshareKella Bit.ly Price Consulting Group support marketing FOLLOW surveys social media videos conversion optimization Please complete the webcast 44 evaluation you will receive via email.

Notas del editor

  1. [twitter] Speaking @ 11AM pst on #QR codes for #trainers. Join on Twitter to hear how to use more effectively! Hashtag for session: #qrtips [/twitter]
  2. [twitter] 22% of the Fortune 50 companies are using #QR codes. Is your company taking advantage of this technology? #qrtips #astd[/twitter] 22% of the Fortune 50 companies are using QR codes. The trend of QR codes is quickly growing in the United States; mobile barcode scanning was up over 4500% in 2011 compared to the previous year. Is your company taking advantage of this technology? Want to make your training more interactive? Would you like to offer additional resources during a learning event, but don’t want to provide a long URL? QR Codes are a great way to increase interactivity in a fun way, and increase the likelihood of the individual to take a recommended action. QR codes are about connections: connecting people with one another AND connecting them to digital content. http://heidicohen.com/qr-code-data/ ● Mobile barcode (QR Code) scanning increased over 2500% from first Quarter 2010 to first Quarter 2011 . Since QR code usage depends on the ability to scan the QR code, the number of end users who have smartphone technology is an important consideration. Data traffic on wireless networks increased 111% in 2011 over the previous year, with 95.8 million active smartphones. Today, the number of wireless subscriptions in the United States actually exceeds the U.S. population; the U.S. has a wireless penetration rate of 103.9 percent. http://nfcdata.com/blog/2011/07/26/10-ways-to-use-qr-codes-for-better-conversion-rates/#ixzz1u2j51uhp   http://www.fiercewireless.com/story/ctia-us-smartphone-users-now-total-958-million/2011-10-11 CTIA: U.S. smartphone users now total 95.8 million - FierceWireless http://www.fiercewireless.com/story/ctia-us-smartphone-users-now-total-958-million/2011-10-11#ixzz27sNiidJI
  3. [twitter] other useful hashtags for session #qr codes for #trainers #socialmedia: #ASTD #qrtips [/twitter]
  4. [twitter] What do you want to learn about #QR codes today? #ASTD #qrtips [/twitter]
  5. [twitter] #qr codes for #trainers released earlier this month. Gr8 info to get started with #QRcodes ! http://ow.ly/gGLt7 [/twitter]
  6. **Personal experiences – ASK audience QR codes provide “opportunities…as input devices in learning environments” 7 Things You Should Know About QR Codes Friday, February 13, 2009 Source(s) ELI 7 Things You Should Know , EDUCAUSE Learning Initiative (ELI)   [twitter] #qrcodes offr bettr collaboration,knowledge transfr, in real-time,Low cost #qrtips [/twitter]
  7. [twitter] Some benefits of #qrcodes are: green, give participants resources when they want them, provide supplemental info, eval #training. #QRtips[/twitter]
  8. [twitter] #QRCodes :“quick response” square barcodes of (usually) black & white, link to data: contact info,Website,video #qrtips[/twitter] A QR code (short for Quick Response ) is a specific matrix barcode (or two-dimensional code), readable by dedicated QR barcode readers and camera phones. The code consists [usually] of black modules arranged in a square pattern on a white background. The information encoded can be text, URL or other data. -Wikipedia Color your code Conversion Optimization 101 A conversion simply means that a user completed an intended call-to-action. If you invite 100 people to an event,and 30 people RSVP,the conversion rate is 30%. Conversion rate optimization (CRO) is the practice of increasing the percent of users that act on a suggested action. QR Codes as a Conversion Tool Conversion optimization tactics target… What users want Where users want it What the users need to act When users are most likely to act Read more: http://nfcdata.com/blog/2011/07/26/10-ways-to-use-qr-codes-for-better-conversion-rates/#ixzz1U2J51uHP
  9. Mobile barcode (#QR Code) scanning was up over 4500% comparing Q1 2010 to Q1 2011. Golden Rules of Mobile Barcode Usage: Serve a business objective Add value for the user Provide contextual assistance (e.g. link to get a reader app,call-to-action,barcode alternative,etc.) Test to ensure codes are scannable Read more: http://nfcdata.com/blog/2011/07/26/10-ways-to-use-qr-codes-for-better-conversion-rates/#ixzz1U2Isbk5j
  10. Although QR codes are fairly new in the United States, they are prevalent in Japan and have been used there for over a decade! Today, we see QR codes on signs, in advertisements, and packaging for products. Other software companies have developed 2D codes that work much like, and therefore compete, with QR codes. The most familiar of these would be MS tags, created by Microsoft. One disadvantage of MS tags is that they can only be read using a Microsoft Tag Reader, whereas QR codes can be scanned and read by a number of applications.
  11. [twitter] Customize your QR code with color, a logo, rounding edges, or multiple pieces of data. #QRtips[/twitter] Adding color to your QR code enables you to “brand” it to match your company logo. Codes can even be multiple colors or have a color gradient and still be scannable. The key element to remember is that the code design itself should be a darker color, while the background should be a lighter color. As long as there is sufficient contrast between the two color choices, the code will be easy to scan. When the QR code is scanned, it allows the end user to view information. This may include a message of text, a URL, or other data, such as LIKE on Facebook or FOLLOW on Twitter. Some codes include more than one piece of information: Website address, LIKE on Facebook and FOLLOW on Twitter. Other QR codes may be used to facilitate any number of smartphone functions, like sending an email, IM, or SMS. The ease of using the codes make them an attractive tool for businesses, whether used in human resources, training, or marketing. Additionally, QR codes can provide you with information about the end user. The codes can have the ability to read the location and characteristics of the phone that scanned it, and even customize the content based on location, time, and even features or capabilities of the phone. Some QR codes can contain variable data. This means that some contain personalized URLs. This is most often when the QR code is being used to drive survey data, in which you can direct the end user to the survey with certain pieces of information already captured when they enter the survey.
  12. [twitter] Guidelines for #qr codes: Business objective,add value,Provide contextual assistance,Tested with multiple applications. #qrtips[/twitter]
  13. [twitter] #QRCodes improve conversion rate (user completed call2action). [/twitter] [twitter] Try qrcode.kaywa.com to create #qrcodes[/twitter]
  14. [twitter] Use youscan.me for #qrcodes with multiple uses: #Facebook,#Twitter, FourSquare, #YouTube,and more. #qrtips[/twitter] Youscan.me is my favorite QR code creation tool. Not only is it FREE, but it has superb functionality, as it enables you to have more than one action embedded in a QR code. This makes it easier than ever to connect with your end user in a variety of social media tools, including: Facebook, Twitter, FourSquare, YouTube, Vimeo, SoundCloud, a website URL, Text information, Google Places, and application stores.
  15. [twitter] youscan.me also offers #qrcodes analytics to eval effectiveness.#qrtips[/twitter]
  16. [twitter] #Kaywa http://ow.ly/gGMB5 : create or decode #QR codes FREE with a URL, text message, phone number, or SMS. #qrtips [/twitter] Kaywa http://qrcode.kaywa.com/ is a great website that enables you to create QR codes at no cost. They also have a reader application to decode QR codes. You are then able to save the QR code as an image for placement on documents, or on the web. With Kaywa, you can create a code with a URL, a text message, a phone number, or SMS. This service is free, however, if you want to utilize their analytics, you must subscribe to the paid version.
  17. [twitter] Also try Google Chrome's QR-Code Tag or for Firefox browsers,try Mobile Barcode. Create QR code for site in your web browser. #qrtips[/twitter] If you want to create QR codes from URLs on your computer or phone, there are two applications to explore. For those who use a Google browser, Google Chrome has QR-Code Tag . If you use a Firefox browser, the application I recommend is Mobile Barcode . Both of these let you generate a QR code for the site in your web browser. If you are reviewing an article, blog, or find a relevant video, this expedites the process of sharing a QR code leading to that content.
  18. [twitter] Link shorteners like bit.ly help simplify your #qr code, making it easier&faster to scan #qrtips[/twitter] BIT.LY TINYURL.COM OWL.LY
  19. [twitter] One of the benefit of using link shorteners like bit.ly, goo.gl, and owl.ly is the analytics that they provide. #qrtips [/twitter] One of the benefit of using link shorteners like bit.ly, goo.gl, and owl.ly is the analytics that they provide. You can see how many people completed the intended call-to-action! This will enable you to evaluate the effectiveness of your code in conversion optimization. Additionally, if you use the same URL repetitively, using bit.ly or owl.ly will also store these website URLs. Goo.gl also provides user analytics, such as time of day, date, location, browser and platform. In this bit.ly example, 109 people have used the link I created for “The most Complete Twitter Application List”. I see also that 8552 have viewed this page, and 186 people have saved this URL. Bit.ly also summarizes other data, such as this graph that shows when people used the bitmark. Other data it provides includes: how the individual received the URL (whether direct via email, etc, or through another application, like Facebook), and the end users’ country location.
  20. [twitter] #QR codes should have text description to explain what the QR code is for. [/twitter] [twitter] May also be beneficial if you include a shortened URL along with the #qrcode #qrtips [/twitter] Regardless of where you post your QR code, I always recommend some sort of text to explain what the QR code is for (we will See examples of QR code with Twitter or Facebook LIKE). It may also be beneficial if you include a shortened URL along with the code; this allows individuals who don’t have a smartphone or don’t want to scan the image still take action if they choose. Whenever you post a QR Code it is essential, in my mind, that you also put a textual element to it – if you’ve not used them before you might need to explain what they are. if nothing else you put a shortened URL along with the code on the page so people without the ability to read the code can still participate. This is why I like Snap.vu – it adds the short URL to the image.
  21. [twitter] Infographic http://bit.ly/SlHeCP 6/12 had 5.3mil scans of #qrcodes; highest ever. What R implications for #training? bit.ly/10KCQQ3 #qrtips [/twitter]
  22. [twitter] Try likify for #qrcodes to help end users like you on #Facebook#qrtips [/twitter]
  23. [twitter] #qrcodes help you differentiate from others http://bit.ly/CVwQRCode #qrtips[/twitter]
  24. [twitter] Send #qrcodes via other social media networks like #twitter and #facebook #qrtips[/twitter]
  25. [twitter] Use #qrcodes pre-session by creating links to registration, prework, or survey for participants #qrtips[/twitter]
  26. [twitter] Before using #qrcode in training, ask: What is the goal or learning objective? #qrtips [/twitter] [twitter] Before using #qrcode in training, ask: What will the code do to enhance the activity or information? #qrtips [/twitter] [twitter] Before using #qrcode in training, ask: Does the QR code enrich the activity with FUN as well as supplemental information? #qrtips [/twitter] [twitter] Before using #qrcode in training, ask: How will you support learners who need assistance? #qrtips [/twitter] [twitter] Before using #qrcode in training, ask: how will you measure if the activity has been successful (Kirkpatrick’s Levels 1-3)? #qrtips [/twitter]
  27. [twitter] Integrate #qrcode in #training. Link to: download app, Supplemental reading,Slideshare,Delicious,Contact information,Videos,Surveys #qrtips [/twitter]
  28. [twitter] Examples of surveys include employee satisfaction surveys,exit surveys,customer surveys,testing,& on name tags #qrtips [/twitter] Customer service survey: Feedback Surveys on Sales Receipts Without a QR code,requesting feedback on receipts can lack visual attention,accuracy and speed. Business goal: Capture customer feedback Conversion challenge: Increase # of completed surveys Industry: Retail,hospitality,food,recreation,entertainment Include a QR code on receipts that encourage users to scan and rate their experience. Feature an incentive like a discount off their next purchase or a lotto contest (i.e. “you’ll be entered for a chance to win a ___”) to add value for the user. Conversion tip:Dynamically generate the QR code so that it’s automatically encoded with the transaction ID and timestamp to lesson the amount of data a user would need to provide. “ When”opportunities: Immediately after purchase Barcode content: Link to a feedback survey Read more: http://nfcdata.com/blog/2011/07/26/10-ways-to-use-qr-codes-for-better-conversion-rates/#ixzz1U2JLYNU7 a program from The Kennedy Center recently included a sheet with a QR code that linked visitors to a customer satisfaction survey.
  29. [twitter] Use #qrcodes in distribution of materials: Reading, calendar items, Recruiting,Webinar What’s new, Orientation #qrtips [/twitter] [twitter] Create your Calendar Event QR codes Here: bit.ly/QRCalendarEvent #qrtips [/twitter] Different topic, different colors i.e. All training QR codes red All recruitment QR codes blue
  30. [twitter] Download a copy of this presentation, #QR codes for #trainers here: http://bit.ly/slideshareKella #qrtips [/twitter]
  31. [twitter] #youtube video shows how to create #qrcodes for videos http://bit.ly/U6KfUy #qrtips [/twitter]
  32. [twitter] Use #qrcodes for communication activities #qrtips [/twitter]
  33. Use #QRCodes to announce meetings,contests,birthdays or service anniversaries.
  34. [twitter] Post-training, #qrcodes can be analyzed for conversion optimization #qrtips [/twitter]
  35. [twitter] Post-training, #qrcodes use #qr for: Summary of key points,Copy of session tweets,Document with all QR codes,Bookmarking resources #qrtips[/twitter] A written summary of key points from your session, or a link to a blog article about your session topic. You can also include your website address. This can be emailed, or create a QR code to access the documents and post in your social media(or both). A copy of the session tweets. You can create a transcript, and then use a QR code to disburse these to your audience. Create a master document with all of the QR codes and a description of what they direct the end user to do. Providing additional resources or tools to the participants (another item to create a QR code for the link!). You can also put all of your resources in a bookmarking tool like delicious, and then create a QR code that will open that bookmarking page.
  36. [twitter]What are your takeaways? #qrtips [/twitter]
  37. [twitter] Do you have any questions about #QR codes? #qrtips[/twitter] [twitter] Thanks for participating in #qrcodes for #trainers. Keep the conversation going! #qrtips[/twitter] [twitter] Check out my QR Code resources on Delicious: http://bit.ly/deliciousastdtk13 #qrtips [/twitter][twitter] Download copy of the slides:http://bit.ly/slideshareKella #qrtips [/twitter]