1. International Digital Publishing Forum Digital Book 2011, May 23, 2011 Transforming the Business of Publishing Ken Brooks, Jr. ken.brooks@cengage.com
8. Processes are comprised of capabilities. Plan Execute Level 0 Business Capabilities Control Business Functionality and Processes Level 1 Business Capabilities Business Process Add Tags Index Edit Content
Transition: There are three core competencies that can drive significant benefits…
Transition: Let’s look at process management first. There are many processes required in a successful business. The one that is getting most of the attention these days, deservedly so, is product development
Aligns with capabilities…take formatting, for example: easiest example of this is paging.