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RESEARCH METHOD
What influences consumers to buy counterfeit luxury goods in
China?
Kesminta Vascegaite
Roman Goryunov
Word count: 1812
Tutor: David Christopher
28/03/2014
  2	
  
Abstract
The purpose of this research paper is to develop the knowledge about
consumption of counterfeit luxury goods and identify factors, which have an
effect on consumers buying behavior both in personal and social ways. The
report is based on a secondary qualitative data, which was obtained from
academic books, journals and previous researches.
1. Introduction
This report aims to find an explanation for what influences consumers to buy
counterfeit goods, taking an example of Louis Vuitton. The interest for this topic
comes from the fact, that in 21st
century counterfeit market has expanded and is
dynamically developing worldwide compared to previous decades. Statistics indicates
that from 2008 to 2010 approximately 70% of all global counterfeits production was
produced in China (Business Insider, 2013). One of the reasons is the growing power
of mass media marketing, which facilitates brand exposure and makes luxury brand
products more desirable between populations. Exclusivity and unreasonable high
prices for luxury brands mostly limit affordability of such goods among lower income
audience, therefore increasing demand for counterfeit markets.
The report starts from definition of what counterfeit is, followed by examining of
main factors that have an impact on consumer behavior. It discusses product
attributes, e.g. price, people’s individual factors and other variables as being main
determinants and influencers on human attitudes towards purchase of fake goods.
Further, methodology applied in this report is presented.
2. Literature review
2.1 Definition of counterfeit
As in various subjects, definition of counterfeit has been interpreted differently.
According to Bloch, Bush and Campbell (1993), counterfeit is an illegal way of brand
and licensed products copying. In the work of Kay (1990) it is said, that copied
products, which are packed as the genuine goods, including characteristics and
marking and look similar to the original items to the buyer, are considered to be
  3	
  
counterfeits. Cordell, Wongtada, and Kieschnick (1996) defined counterfeit as the
production of products with unique characteristics, which are protected by intellectual
property rights, in unlawful way. For this particular research, definition given by
Eisend and Schuchert-Culer was used, as it clearly emphasizes the main factors of
luxury counterfeit: features of the genuine good are identical to fake one, involves the
use of original trademark, and sales at much lower price relatively to the price of the
original good take place.
From buyers’ perspective, two common forms of consumers’ counterfeit related
attitudes are recognized: deceptive and non-deceptive. Non-deceptive counterfeiting
refers to the condition when consumers obtain counterfeit product unconsciously,
meaning are not aware of counterfeit purchase taking place. However, this particular
study is concentrated on intentional purchasers, who buy fake goods consciously and
on purpose (Grossman and Shapiro, 1988). Nowadays counterfeit is mostly popular in
luxury brands markets, where there is a huge impact of brand marketing from the
mass media (Nia and Zaichkowsky, 2000). The majority of purchasers are able to
differentiate a fake product from the original one due to existence of significant
dissimilarities in product attributes and characteristics, such as price, poor quality and
unreliable distribution channels. Some researches related to non-deceptive
counterfeiting predict that in the future, if consumers are less attracted by brand
goods, the problem of existence of fake luxury goods may disappear (Bloch, et al.,
1993; Cordell et al., 1996). However, as technologies and labor skills are improving
through years, the quality, original design and even durability of the copied luxury
trademarks have become noticeably better, putting more pressure to brand industries.
2.2 Factors influencing consumers intensions in buying counterfeits
Several studies and researches have been taken to understand the nature of counterfeit
activities. The main reason and justification for counterfeiting phenomenon to exist is
the high demand for such goods created by buyers themselves. Therefore, the
understandings of what are consumers' incentives and logics standing behind such
behavior and attitude towards counterfeit goods have become one of the most
discussable questions requesting the answer. 5 major causes were determined and
classified into categories. These causes have significant influence on consumer
behavior and are:
  4	
  
• Price. One of the main benefits that consumers get buying counterfeits is that
such goods are significantly cheaper than original products and allow
purchasers to get high status at nearly no cost.
• Customer profile. Demography and psychographic variables as well as
consumer standpoint regarding counterfeiting are other factors, which
influence consumer behavior. People from low social classes tend to buy
cheap fake products on a more frequent basis compared to people from higher
classes.
• Influence of culture. Customer’s home country and level of risk aversion are
also meaningful. For example, in CIS countries there are higher trends of
buying counterfeit goods between populations than in Europe.
• Special occasions. During holidays and journeys to foreign countries, the
probability of consumers buying copies of original luxury goods without
rational reasoning behind it greatly increases. Most of tourists engage in such
activities just for cultural experience.
• Ethical issues. The possibility of buying counterfeit products in societies with
strong law adherence and awareness is much lower compared to those, where
the legal system is weak and not regulated enough. Lack or even absence of
relevant laws in counterfeit industry makes this problem more challenging.
Characteristics such as product type, investment risk, constantly changing fashion and
product features also play an important role in influencing consumer behavior.
2.3 Relevance of luxury and counterfeit brands
Luxury items have become the world’s most counterfeiting products among numerous
other product categories. Since fake luxury brands represent the popular brand, there
is always a relation between the trademark and counterfeit (Cordell, et al., 1996). If
the brand is successful and well known globally, it has a greater chance to be
counterfeited. According to statistics, Louis Vuitton is one of the examples among the
top wanted luxury brands. High level of demand and desire for this brand’s products
led to their massive production and distribution on streets and suspicious markets as
well as unlicensed shops and on websites. However, the decision relating to the
purchase of fake products does not only depend on a brand choice, but on a product
type as well. There are more counterfeits between accessories, and mostly bags, as
  5	
  
they are more visible and noticeable.
3. Methodology
3.1 Methodology
This part of the research is about finding the meanings of counterfeit goods in the
segment of luxury goods. In this work we have chosen qualitative research design.
We have interviewed 25 people that have been chosen on the basis of knowledge and
experience with counterfeit luxury goods. Our participants are residents of 4 different
cities in China, which are Beijing, Shanghai, Guangzhou and Wuhan. 15 of them are
women and 11 are men. 50% of contributors are more than 28 years old and the part
is younger. Younger part of participants was students and currently graduated and the
most of older respondents were employed people with children. Interviewed people
were interested in luxury and counterfeit companies. All interviewed people had
stable income, which was higher than the average level. In the table below there is a
data about respondents.
  6	
  
For some people the topic is delicate and because of that first questions were simple
and general. We have asked questions about attitude, views and prospects.
3.2 Conformity
We use 2 measurements that appeared through our research. The first one is connected
with external aspects, which are conformity to a high social level (Jiang and Cova,
2012) . Another measurement based on internal feature, which is built on fashion and
brand experience (Jiang and Cova, 2012).
Conformity is very important aspect that influences the consciousness. Therefore,
people behave differently as consumers. Confucianism as a part of Chinese culture,
states that conformity is one of the most important aspects that influence social
contribution in China (Jiang and Cova, 2012). Chinese cultural features are developing
the idea of social influence surpassing individual one. As one of our respondents
(Yuan) said having fake luxury good might lead to mockeries. Our interviewees prefer
goods that are the most common in the society. This is closely connected to a desire of
being at the same social level with others. For some Chinese people social perception is
more important than personal aspects (Jiang and Cova, 2012).
3.3 Conspicuousness
According to Scheets conspicuous consumption is a demonstration of accessibility to
high price goods in order to draw attention from the side. This process is closely
connected to motivational process by which people try to increase their social level.
According to our study, the main reason for buying expensive goods is to demonstrate
their expensiveness. Some people cannot afford buying luxury brands and because of
that they buy fake goods. This illustrates that people can receive the same status as
people with original luxury brands until they know it is fake. As a result of developing
dissonance people start buying counterfeit luxury goods instead of original ones. It is
possible to lead an example with both counterfeit and original bags and according to
DMI organization goods with brand name on them are more likely consumed.
  7	
  
3.4 Face saving
Face is favorable aspect in self-image and differentiation when people show their
selves differently. As Xian have said: “There are many who are willing to spend one-
month salary to buy something, not for quality, not for taste, but only for one thing:
face.” Many people try to build self-image by buying luxury brands and as we have
mentioned before there can be mockeries around people who wear fake goods. That is
why saving face in the society is important.
3.5 Fashion consciousness
According to Nam & al. fashion consciousness is about standing out from the crowd
by having fashion goods for being identified by people with similar fashion interests.
People like that usually interested in visual appearance rather than originality or
quality (Nam & al., 2007).
“I think it is okay, I know is a fake but it’s the same style.” By Liang
“The appearance is important when I selected a handbag.” By Zixi
“I bought it because I liked the style and the design and it was not because of the
brand.” By Hu
Fashion is changing quickly and because of that goods have short life cycle. Some
prefer buying fake goods every season rather than expensive brands once a few years.
Moreover, many customers think that cheaper copy is rational choice as they save
money, which can be invested into buying new things. However, some goods that
will be trendy for a long time are better to be originals according to Pheobe.
  8	
  
Bibliography
• Business Insider (2013) A Mind-Blowing Number Of Counterfeit Goods Come
From China. Available from:
http://www.businessinsider.com/most-counterfeit-goods-are-from-china-2013-
6#ixzz2xIa0bdK1 [available 24 March 2014]
• Bloch, P. H., Bush, R. F., & Campbell, L. (1993). Consumer accomplices's in
product counterfeiting: a demand-side investigation. Journal of Consumer
Marketing, 10(2), 27-36. http://dx.doi.org/10.1108/07363769310047374
• Cordell, V. V., Kieschnick, R. L., Jr. and Wongtada, N. (1996) Counterfeit
purchase intentions: role of lawfulness attitudes and product traits as
determinants. [Online] Journal of Business Research, 35(1), 41-41. Available
from: http://dx.doi.org/10.1016/0148-2963(95)00009-7 [accessed 25 March
2014]
• DMI organization, The Influence of Logo Exposure in
Purchasing Counterfeit Luxury Goods. Available from:
http://www.dmi.org/dmi/html/conference/academic08/papers/Han%20Suk%20
and%20Chung/Jungmin%20Han.pdf [available 24 March 2014]
• Eisend, M. and Schuchert-Güler, P. (2006) Explaining Counterfeit Purchases:
A Review and Preview. Academy of Marketing Science Review, 2006, 1-1.
• Grossman, G. M. and Shapiro, C. (1988) Foreign Counterfeiting of Status
Goods. [online] The Quarterly Journal of Economics, 103(1), 79-79.
Available from: http://dx.doi.org/10.2307/1882643 [accessed 24 March 2014]
• Jiang, L. and Cova, V. (2012) Love for Luxury, Preference for Counterfeits –
A Qualitative Study in Counterfeit Luxury Consumption in China
http://www.ccsenet.org/journal/index.php/ijms/article/viewFile/19589/14227
[available 26 March 2014]
• Kay, H. (1990) Fake’s progress. Management Today, July, 54-8.
Ling Jiang & Veronique Cova (2012) Love for Luxury, Preference for
Counterfeits –A Qualitative Study in Counterfeit Luxury Consumption in
China. Available from:
http://www.ccsenet.org/journal/index.php/ijms/article/viewFile/19589/14227
• Ling Jiang & Veronique Cova (2012) Love for Luxury, Preference for
Counterfeits –A Qualitative Study in Counterfeit Luxury Consumption in
China
http://www.ccsenet.org/journal/index.php/ijms/article/viewFile/19589/14227
[available 24 March 2014]
• Nam, J., Hamlin, R., Hae Jin, G., Kang, J. H., Kim, J.,Kumphai, P ., &
Richards,L.(2007) The fashion-conscious behaviours of mature female
consumers. International Journal of Consumer Studies, 31(1), 102-108.
Available from: http://dx.doi.org/10.1111/j.1470-6431.2006.00497.x
[accessed 25 March 2014]
• Nia, A. and Zaichkowsky, J. L. (2000) Do counterfeits devalue the ownership
of luxury brands? [online] Journal of Product & Brand Management, 9(7),
485-497. Available from: http://dx.doi.org/10.1108/10610420010351402
[accessed 25 March 2014]
• Trevor K. Scheetz (2004). A Modern Investigation of Status Consumption
http://artsci.case.edu/elf/files/2014/01/scheetzreport.pdf
  9	
  
• Turunen, L. L. M., & Laaksonen, P. (2011). Diffusing the boundaries between
luxury and counterfeits. [online] The Journal of Product and Brand
Management, 20(6), 468-474. Available from:
http://dx.doi.org/10.1108/10610421111166612 [available 24 March 2014]
• Vigneron, F. and Lester, W. J. (1999) A Review and a Conceptual Framework
of Prestige-Seeking Consumer Behavior. Academy of Marketing Science
Review, 1999, 1-1.
	
  

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Kesminta and Roman (Research Methods).pdf

  • 1. RESEARCH METHOD What influences consumers to buy counterfeit luxury goods in China? Kesminta Vascegaite Roman Goryunov Word count: 1812 Tutor: David Christopher 28/03/2014
  • 2.   2   Abstract The purpose of this research paper is to develop the knowledge about consumption of counterfeit luxury goods and identify factors, which have an effect on consumers buying behavior both in personal and social ways. The report is based on a secondary qualitative data, which was obtained from academic books, journals and previous researches. 1. Introduction This report aims to find an explanation for what influences consumers to buy counterfeit goods, taking an example of Louis Vuitton. The interest for this topic comes from the fact, that in 21st century counterfeit market has expanded and is dynamically developing worldwide compared to previous decades. Statistics indicates that from 2008 to 2010 approximately 70% of all global counterfeits production was produced in China (Business Insider, 2013). One of the reasons is the growing power of mass media marketing, which facilitates brand exposure and makes luxury brand products more desirable between populations. Exclusivity and unreasonable high prices for luxury brands mostly limit affordability of such goods among lower income audience, therefore increasing demand for counterfeit markets. The report starts from definition of what counterfeit is, followed by examining of main factors that have an impact on consumer behavior. It discusses product attributes, e.g. price, people’s individual factors and other variables as being main determinants and influencers on human attitudes towards purchase of fake goods. Further, methodology applied in this report is presented. 2. Literature review 2.1 Definition of counterfeit As in various subjects, definition of counterfeit has been interpreted differently. According to Bloch, Bush and Campbell (1993), counterfeit is an illegal way of brand and licensed products copying. In the work of Kay (1990) it is said, that copied products, which are packed as the genuine goods, including characteristics and marking and look similar to the original items to the buyer, are considered to be
  • 3.   3   counterfeits. Cordell, Wongtada, and Kieschnick (1996) defined counterfeit as the production of products with unique characteristics, which are protected by intellectual property rights, in unlawful way. For this particular research, definition given by Eisend and Schuchert-Culer was used, as it clearly emphasizes the main factors of luxury counterfeit: features of the genuine good are identical to fake one, involves the use of original trademark, and sales at much lower price relatively to the price of the original good take place. From buyers’ perspective, two common forms of consumers’ counterfeit related attitudes are recognized: deceptive and non-deceptive. Non-deceptive counterfeiting refers to the condition when consumers obtain counterfeit product unconsciously, meaning are not aware of counterfeit purchase taking place. However, this particular study is concentrated on intentional purchasers, who buy fake goods consciously and on purpose (Grossman and Shapiro, 1988). Nowadays counterfeit is mostly popular in luxury brands markets, where there is a huge impact of brand marketing from the mass media (Nia and Zaichkowsky, 2000). The majority of purchasers are able to differentiate a fake product from the original one due to existence of significant dissimilarities in product attributes and characteristics, such as price, poor quality and unreliable distribution channels. Some researches related to non-deceptive counterfeiting predict that in the future, if consumers are less attracted by brand goods, the problem of existence of fake luxury goods may disappear (Bloch, et al., 1993; Cordell et al., 1996). However, as technologies and labor skills are improving through years, the quality, original design and even durability of the copied luxury trademarks have become noticeably better, putting more pressure to brand industries. 2.2 Factors influencing consumers intensions in buying counterfeits Several studies and researches have been taken to understand the nature of counterfeit activities. The main reason and justification for counterfeiting phenomenon to exist is the high demand for such goods created by buyers themselves. Therefore, the understandings of what are consumers' incentives and logics standing behind such behavior and attitude towards counterfeit goods have become one of the most discussable questions requesting the answer. 5 major causes were determined and classified into categories. These causes have significant influence on consumer behavior and are:
  • 4.   4   • Price. One of the main benefits that consumers get buying counterfeits is that such goods are significantly cheaper than original products and allow purchasers to get high status at nearly no cost. • Customer profile. Demography and psychographic variables as well as consumer standpoint regarding counterfeiting are other factors, which influence consumer behavior. People from low social classes tend to buy cheap fake products on a more frequent basis compared to people from higher classes. • Influence of culture. Customer’s home country and level of risk aversion are also meaningful. For example, in CIS countries there are higher trends of buying counterfeit goods between populations than in Europe. • Special occasions. During holidays and journeys to foreign countries, the probability of consumers buying copies of original luxury goods without rational reasoning behind it greatly increases. Most of tourists engage in such activities just for cultural experience. • Ethical issues. The possibility of buying counterfeit products in societies with strong law adherence and awareness is much lower compared to those, where the legal system is weak and not regulated enough. Lack or even absence of relevant laws in counterfeit industry makes this problem more challenging. Characteristics such as product type, investment risk, constantly changing fashion and product features also play an important role in influencing consumer behavior. 2.3 Relevance of luxury and counterfeit brands Luxury items have become the world’s most counterfeiting products among numerous other product categories. Since fake luxury brands represent the popular brand, there is always a relation between the trademark and counterfeit (Cordell, et al., 1996). If the brand is successful and well known globally, it has a greater chance to be counterfeited. According to statistics, Louis Vuitton is one of the examples among the top wanted luxury brands. High level of demand and desire for this brand’s products led to their massive production and distribution on streets and suspicious markets as well as unlicensed shops and on websites. However, the decision relating to the purchase of fake products does not only depend on a brand choice, but on a product type as well. There are more counterfeits between accessories, and mostly bags, as
  • 5.   5   they are more visible and noticeable. 3. Methodology 3.1 Methodology This part of the research is about finding the meanings of counterfeit goods in the segment of luxury goods. In this work we have chosen qualitative research design. We have interviewed 25 people that have been chosen on the basis of knowledge and experience with counterfeit luxury goods. Our participants are residents of 4 different cities in China, which are Beijing, Shanghai, Guangzhou and Wuhan. 15 of them are women and 11 are men. 50% of contributors are more than 28 years old and the part is younger. Younger part of participants was students and currently graduated and the most of older respondents were employed people with children. Interviewed people were interested in luxury and counterfeit companies. All interviewed people had stable income, which was higher than the average level. In the table below there is a data about respondents.
  • 6.   6   For some people the topic is delicate and because of that first questions were simple and general. We have asked questions about attitude, views and prospects. 3.2 Conformity We use 2 measurements that appeared through our research. The first one is connected with external aspects, which are conformity to a high social level (Jiang and Cova, 2012) . Another measurement based on internal feature, which is built on fashion and brand experience (Jiang and Cova, 2012). Conformity is very important aspect that influences the consciousness. Therefore, people behave differently as consumers. Confucianism as a part of Chinese culture, states that conformity is one of the most important aspects that influence social contribution in China (Jiang and Cova, 2012). Chinese cultural features are developing the idea of social influence surpassing individual one. As one of our respondents (Yuan) said having fake luxury good might lead to mockeries. Our interviewees prefer goods that are the most common in the society. This is closely connected to a desire of being at the same social level with others. For some Chinese people social perception is more important than personal aspects (Jiang and Cova, 2012). 3.3 Conspicuousness According to Scheets conspicuous consumption is a demonstration of accessibility to high price goods in order to draw attention from the side. This process is closely connected to motivational process by which people try to increase their social level. According to our study, the main reason for buying expensive goods is to demonstrate their expensiveness. Some people cannot afford buying luxury brands and because of that they buy fake goods. This illustrates that people can receive the same status as people with original luxury brands until they know it is fake. As a result of developing dissonance people start buying counterfeit luxury goods instead of original ones. It is possible to lead an example with both counterfeit and original bags and according to DMI organization goods with brand name on them are more likely consumed.
  • 7.   7   3.4 Face saving Face is favorable aspect in self-image and differentiation when people show their selves differently. As Xian have said: “There are many who are willing to spend one- month salary to buy something, not for quality, not for taste, but only for one thing: face.” Many people try to build self-image by buying luxury brands and as we have mentioned before there can be mockeries around people who wear fake goods. That is why saving face in the society is important. 3.5 Fashion consciousness According to Nam & al. fashion consciousness is about standing out from the crowd by having fashion goods for being identified by people with similar fashion interests. People like that usually interested in visual appearance rather than originality or quality (Nam & al., 2007). “I think it is okay, I know is a fake but it’s the same style.” By Liang “The appearance is important when I selected a handbag.” By Zixi “I bought it because I liked the style and the design and it was not because of the brand.” By Hu Fashion is changing quickly and because of that goods have short life cycle. Some prefer buying fake goods every season rather than expensive brands once a few years. Moreover, many customers think that cheaper copy is rational choice as they save money, which can be invested into buying new things. However, some goods that will be trendy for a long time are better to be originals according to Pheobe.
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