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2011 - Half Year Report Where We’ve Been... ...Where We’re Going
* Dynamics in travel merchandising Brian Beard - travel technology executive consultant, Amadeus * Social commerce opportunities in travel Robert Cole - founder, RockCheetah * Mobile travel products, platforms and technology Gerry Samuels - executive director, Mobile Travel Technologies Moderator Kevin May – editor/co-founder, Tnooz
Dynamics in Travel Merchandising Brian Beard Executive Consultant, Travel Technology
4 Predictions – Early 2011 Dynamics in Travel Merchandising Collaboration of suppliers Common Web Services models Merchandising and business travel Common standards Backlash from consumers
5 Results – Mid 2011 Dynamics in Travel Merchandising Healthy debate and not so healthy debate Standards moving slowly Supply Chain positioning Technology evaluation
6 Looking Ahead – late 2011 and beyond Dynamics in Travel Merchandising Sales channels emerging Multiple standards New technologies emerging Healthy marketing budgets Targeted campaigns
Social CommerceYesterday, Today & Tomorrow tnooz-Amadeus Mid-year 2011 Webinar
Social Commerce – Primordial Swamp June 29, 2011 tnooz-Amadeus Mid-year 2011 Webinar Image: ElephiPelephiflickr Robert Cole | RockCheetah - 9
Social Commerce – Yesterday(Predictions from December 2010) Social Telepresence (FaceTime) | Hit on New Phones? Location Check-ins Growing Rapidly | Going Mainstream? Mobile NFC Gathering Steam | Maybe in June iPhone 5? Commerce Groupon | Rapid Expansion + Rampant Cloning June 29, 2011 tnooz-Amadeus Mid-year 2011 Webinar Image: Katherine H flickr Robert Cole | RockCheetah - 10
Social Commerce – Today(Observations from June 2011) Social Limited Traction for Social Currencies Klout Score & Empire Ave Share Price? Location Geo-tailored Offers Showing Promise jetBlue – 10th Anniversary Mobile Promo-Driven Flash Mobs Ocean Properties – Bacardi Girls Commerce Currently, Most Group Buying Isn’t Social Station Casinos – welovelocals June 29, 2011 tnooz-Amadeus Mid-year 2011 Webinar Image: kagey_bflickr Robert Cole | RockCheetah - 11
Social Commerce – Tomorrow(Prophecies beyond July 2011) Social Social Graph Consolidation Facebook Gets Semantic Location Venue Harmonization FourSquare Venues Project Mobile Near Field Communications Payments, Ads & Loyalty Get Personal Commerce Wallets Google Wallet | Apple iWallet are Game Changers June 29, 2011 tnooz-Amadeus Mid-year 2011 Webinar Image: just.Luc - flickr Robert Cole | RockCheetah - 12
2011: Where We've Been, Where We're Going Mobile travel products, platforms and technology Gerry Samuels Founder & Executive Director Mobile Travel Technologies Limited (MTT)
Who is MTT? ,[object Object]
Privately held Company
Launched first mobile services in 2006
Development Centres in EMEA & Asia
Dublin HQ
Manila
London (Marketing)
100% Focus on Mobile Travel
for Travel Intermediaries
for Travel Providers (airlines, hotels, car rental)
Fast growing team of mobile travel specialists
Team drawn from travel technology and mobile software backgrounds
Not just software developers, but designers, usability, analytics, consultancy, 24x7 support, hostingMTT’s offices at  The Digital Hub in Dublin © Mobile Travel Technologies Limited, 2011  PROPRIETARY & CONFIDENTIAL
MTT Clients include: MTT Powers Mobile Web & Apps
The mobile world changed on 29June, 2007
19% of all hotel queries are conducted on mobile devices Google, May 2011 A Fact
An Opportunity “I can say that 79 percent of our top advertisers have not built mobile-specific websites at this time” Rob Torres, Head of Google Travel,  May 2011
Orbitz sees 4x more same day bookings on mobile than on PC  Barney Hartford, President & CEO, Orbitz, May 2011 In June 2011 more people will use google maps on mobile than on desktop Marissa Meyer, Google, May 2011 6 out of 10 mobile users download travel apps  May 2011 TripAdvisor Survey Some (Surprising?) Facts
Mobile purchases (US) Source: InMobi Mobile Shopping and mCommerce study, May 2011 Full study conducted in 14 countries among 15,000 consumers
Webintravel Conference  Singapore, October 2010 ,[object Object]
http://www.webintravel.com/blog/wit-day-two--how-to-make-money-with-mobile_704© Mobile Travel Technologies Limited, 2011  PROPRIETARY & CONFIDENTIAL

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2011 mid-year report on dynamics in travel merchandising and social commerce opportunities

  • 1. 2011 - Half Year Report Where We’ve Been... ...Where We’re Going
  • 2. * Dynamics in travel merchandising Brian Beard - travel technology executive consultant, Amadeus * Social commerce opportunities in travel Robert Cole - founder, RockCheetah * Mobile travel products, platforms and technology Gerry Samuels - executive director, Mobile Travel Technologies Moderator Kevin May – editor/co-founder, Tnooz
  • 3. Dynamics in Travel Merchandising Brian Beard Executive Consultant, Travel Technology
  • 4. 4 Predictions – Early 2011 Dynamics in Travel Merchandising Collaboration of suppliers Common Web Services models Merchandising and business travel Common standards Backlash from consumers
  • 5. 5 Results – Mid 2011 Dynamics in Travel Merchandising Healthy debate and not so healthy debate Standards moving slowly Supply Chain positioning Technology evaluation
  • 6. 6 Looking Ahead – late 2011 and beyond Dynamics in Travel Merchandising Sales channels emerging Multiple standards New technologies emerging Healthy marketing budgets Targeted campaigns
  • 7.
  • 8. Social CommerceYesterday, Today & Tomorrow tnooz-Amadeus Mid-year 2011 Webinar
  • 9. Social Commerce – Primordial Swamp June 29, 2011 tnooz-Amadeus Mid-year 2011 Webinar Image: ElephiPelephiflickr Robert Cole | RockCheetah - 9
  • 10. Social Commerce – Yesterday(Predictions from December 2010) Social Telepresence (FaceTime) | Hit on New Phones? Location Check-ins Growing Rapidly | Going Mainstream? Mobile NFC Gathering Steam | Maybe in June iPhone 5? Commerce Groupon | Rapid Expansion + Rampant Cloning June 29, 2011 tnooz-Amadeus Mid-year 2011 Webinar Image: Katherine H flickr Robert Cole | RockCheetah - 10
  • 11. Social Commerce – Today(Observations from June 2011) Social Limited Traction for Social Currencies Klout Score & Empire Ave Share Price? Location Geo-tailored Offers Showing Promise jetBlue – 10th Anniversary Mobile Promo-Driven Flash Mobs Ocean Properties – Bacardi Girls Commerce Currently, Most Group Buying Isn’t Social Station Casinos – welovelocals June 29, 2011 tnooz-Amadeus Mid-year 2011 Webinar Image: kagey_bflickr Robert Cole | RockCheetah - 11
  • 12. Social Commerce – Tomorrow(Prophecies beyond July 2011) Social Social Graph Consolidation Facebook Gets Semantic Location Venue Harmonization FourSquare Venues Project Mobile Near Field Communications Payments, Ads & Loyalty Get Personal Commerce Wallets Google Wallet | Apple iWallet are Game Changers June 29, 2011 tnooz-Amadeus Mid-year 2011 Webinar Image: just.Luc - flickr Robert Cole | RockCheetah - 12
  • 13.
  • 14. 2011: Where We've Been, Where We're Going Mobile travel products, platforms and technology Gerry Samuels Founder & Executive Director Mobile Travel Technologies Limited (MTT)
  • 15.
  • 17. Launched first mobile services in 2006
  • 22. 100% Focus on Mobile Travel
  • 24. for Travel Providers (airlines, hotels, car rental)
  • 25. Fast growing team of mobile travel specialists
  • 26. Team drawn from travel technology and mobile software backgrounds
  • 27. Not just software developers, but designers, usability, analytics, consultancy, 24x7 support, hostingMTT’s offices at The Digital Hub in Dublin © Mobile Travel Technologies Limited, 2011 PROPRIETARY & CONFIDENTIAL
  • 28. MTT Clients include: MTT Powers Mobile Web & Apps
  • 29. The mobile world changed on 29June, 2007
  • 30. 19% of all hotel queries are conducted on mobile devices Google, May 2011 A Fact
  • 31. An Opportunity “I can say that 79 percent of our top advertisers have not built mobile-specific websites at this time” Rob Torres, Head of Google Travel, May 2011
  • 32. Orbitz sees 4x more same day bookings on mobile than on PC Barney Hartford, President & CEO, Orbitz, May 2011 In June 2011 more people will use google maps on mobile than on desktop Marissa Meyer, Google, May 2011 6 out of 10 mobile users download travel apps May 2011 TripAdvisor Survey Some (Surprising?) Facts
  • 33. Mobile purchases (US) Source: InMobi Mobile Shopping and mCommerce study, May 2011 Full study conducted in 14 countries among 15,000 consumers
  • 34.
  • 36. There can be only one Source: Highlander Productions Ltd.
  • 41. Which mobile channels? © Mobile Travel Technologies Limited, 2011 PROPRIETARY & CONFIDENTIAL
  • 42. Supporting multiple mobile channels Mobile Web CMS M B Device Database Res System Connectors UI Layer Business Layer (objects & rules) Native Applications Regular Website App API Transcoder 1st October, 2010 Copyright © Mobile Travel Technologies Limited, 2010 Proprietary & Confidential 29 Copyright © Mobile Travel Technologies Limited, 2010 Proprietary & Confidential SQL Database © Mobile Travel Technologies Limited, 2011 PROPRIETARY & CONFIDENTIAL
  • 43. In mobile, fragmentation is forever. Deal with it. Richard Wong, Accel Capital Source: flickr.com/photos/ginable
  • 44.
  • 46.
  • 47. Platforms - Where to Next? Need to manage the various mobile channels Both mobile web and apps are relevant Marketing and e-Commerce requires the flexibility to manage mobile in real-time

Notas del editor

  1. CommerceStation Casinos Community Votes on Weekly Deals from 3 Choices Limited Number of promotional Offers Available
  2. SocialMarch 2010 – March 2011Total Minutes of US Web UseFacebook +69%Rest of Web -9%Welcome to the beginnings of the semantic webOpenGraph (Likes) use RDFa – adds metadataAlso uses RIF – Rules Interchange FormatBig Part of HTML5Plus, Facebook using HTTPS & OAuth 2.0MobileNFC Not fully implemented in Samsung Nexus SCommerce – Key to Wallet is confirmation of identityEnhancements:Profile includes opt-in, preferences, historyGPS/NFC Helps Avoid Getting Gamed like QR/Text for location based offers (Align Profile | Klout | GPS-Bump)