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Making	
  Hybrid	
  Networks	
  
Smarter	
  with	
  Subscriber	
  
Analy:cs	
  
	
  
Steve	
  Oetegenn	
  
President	
  
May	
  2014	
  
© Copyright 2014 Verimatrix, Inc.2
Verimatrix	
  Profile:	
  
© Copyright 2014 Verimatrix, Inc. CONFIDENTIAL3
750+	
  Customers	
  
45M+	
  Screens	
  protected	
  
$7Bn+	
  Revenue protected
7+	
  Years	
  as	
  IPTV	
  	
  
global	
  number	
  1	
  
24	
  Awards	
  
100+	
  Deployment	
  
countries	
  
7	
  	
  Global	
  SIs	
  
110+	
  Ecosystem	
  Partners	
  
Revenue security solutions
for multi-network, multi-screen video services
Select	
  Pay-­‐TV	
  Operator	
  Customers	
  
© Copyright 2014 Verimatrix, Inc. CONFIDENTIAL4
IPTV	
  	
  (VOD)	
  
IPTV	
  	
   IPTV	
  	
   IPTV	
  &	
  OTT	
  	
  
IPTV	
  &	
  OTT	
  	
   IPTV	
  &	
  OTT	
  	
  
IPTV	
  	
   IPTV	
  	
   IPTV	
  	
  
IPTV	
  	
  
DVB-­‐S	
  /	
  DTH	
  	
  
IPTV	
  	
  
DVB-­‐S	
  /	
  DTH	
  	
  
DVB-­‐C	
  /	
  Cable	
  
IPTV	
  &	
  OTT	
  	
  
IPTV	
  &	
  OTT	
  	
  
DVB-­‐C	
  /	
  Cable	
  
IPTV	
  	
  
OTT	
  
DVB-­‐C	
  /	
  Cable	
  
DVB-­‐C	
  /	
  Cable	
  
DVB-­‐C	
  /	
  Cable	
  
OTT	
  
IPTV	
  	
  
IPTV	
  	
  
DVB-­‐C/IP	
  Hybrid	
  	
  
DVB-­‐S/IP	
  Hybrid	
  	
  
DVB-­‐C	
  /	
  Cable;	
  
DVB-­‐C/IP	
  Hybrid;	
  
DVB-­‐S/DTH	
  &	
  OTT	
  
OTT	
  
OTT	
  
OTT	
  
IPTV	
  &	
  OTT	
  	
  
DVB-­‐C/IP	
  Hybrid;	
  
OTT	
  
DVB-­‐S;	
  IPTV	
  
DVB-­‐C	
  /	
  Cable	
  
© Copyright 2014 Verimatrix, Inc.5
	
  
“I	
  believe	
  television	
  will	
  change	
  more	
  in	
  the	
  
next	
  five	
  years	
  than	
  in	
  the	
  last	
  50.”	
  	
  
	
  
-­‐Brian	
  L.	
  Roberts,	
  CEO,	
  Comcast	
  
Core	
  Technology	
  Drivers	
  
© Copyright 2014 Verimatrix, Inc.6
q Consumer	
  expectaXon	
  of	
  services	
  delivered	
  seamlessly	
  to	
  a	
  vastly	
  expanded	
  
range	
  of	
  device	
  types	
  
q Delivery	
  over	
  mulXple	
  network	
  types:	
  cable,	
  broadband	
  and	
  mobile,	
  using	
  a	
  
mix	
  of	
  protocols	
  and	
  bitrates	
  
q A	
  much	
  broader	
  range	
  of	
  content	
  value	
  points,	
  including	
  premium	
  UHD/4K	
  
offerings	
  
q A	
  demand	
  for	
  more	
  dynamic	
  business	
  and	
  presentaXon	
  models	
  that	
  address	
  
new	
  user	
  expectaXons	
  and	
  service	
  usage	
  trends	
  
q  Today’s	
  so`ware	
  based	
  clients	
  	
  can	
  provide	
  a	
  single	
  agent	
  soluXon	
  for	
  
security	
  and	
  analyXcs	
  across	
  set-­‐top-­‐box,	
  web	
  and	
  mobile	
  
q  SoluXons	
  enable	
  TV	
  service	
  providers	
  to	
  capture,	
  interpret,	
  analyse,	
  and	
  
act	
  upon	
  viewer	
  data,	
  providing	
  	
  a	
  single	
  view	
  of	
  the	
  customer	
  	
  across	
  all	
  
plaaorms	
  and	
  services	
  
q  AcXonable	
  data	
  transforms	
  strategic	
  decision-­‐making	
  and	
  informs	
  
everyday	
  interacXons	
  with	
  consumers,	
  including:	
  
q  Reduces	
  the	
  costs	
  of	
  content	
  through	
  data-­‐driven	
  carriage	
  negoXaXons	
  
and	
  packaging	
  
q  Marke:ng	
  mul:screen	
  based	
  on	
  cross-­‐plaaorm	
  consumpXon	
  
q  Iden:fying	
  and	
  fixing	
  deployment,	
  enXtlement	
  and	
  installaXon	
  problems	
  
before	
  the	
  customer	
  contacts	
  the	
  call	
  centre	
  
Making	
  sense	
  of	
  network	
  and	
  viewer	
  data	
  
7
Courtesy	
  Genius	
  Digital	
  
 
IdenXfying	
  problems	
  in	
  real-­‐Xme	
  provides	
  
for	
  a	
  pro-­‐acXve	
  support	
  model	
  that	
  ensures	
  
saXsfied	
  customer	
  before	
  they	
  think	
  to	
  
contact	
  the	
  call	
  centre.	
  
Fixing	
  home	
  installa:on	
  quality	
  issues	
  
8
Courtesy Genius Digital
 
IdenXfying	
  problems	
  in	
  real-­‐Xme	
  
provides	
  for	
  a	
  pro-­‐acXve	
  support	
  
model	
  that	
  ensures	
  saXsfied	
  
customer	
  before	
  they	
  think	
  to	
  
contact	
  the	
  call	
  centre.	
  
Addressing	
  rights	
  management	
  issues	
  
9
Courtesy Genius Digital
Reducing	
  the	
  costs	
  of	
  content	
  
10
This channel is included in the basic package, but
has very few viewers who do not also have the
premium package. It is a clear target for shifting to
the premium package.
Courtesy Genius Digital
Marke:ng	
  mul:screen	
  based	
  on	
  content	
  consump:on	
  
This package over-performs on mobile and catch-up compared their consumption on Live and PVR
Courtesy Genius Digital
Making	
  sense	
  of	
  data	
  
12
Act upon data
with dedicated
application
packs
Optional capture
agents provided
where existing
systems cannot
provide necessary
data
Analyse and
interpret data with
the Insight
Platform
Courtesy Genius Digital
Thank	
  You!	
  
info@verimatrix.com	
  

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Making Hybrid Networks Smarter with Subscriber Analytics

  • 1. Making  Hybrid  Networks   Smarter  with  Subscriber   Analy:cs     Steve  Oetegenn   President   May  2014  
  • 2. © Copyright 2014 Verimatrix, Inc.2
  • 3. Verimatrix  Profile:   © Copyright 2014 Verimatrix, Inc. CONFIDENTIAL3 750+  Customers   45M+  Screens  protected   $7Bn+  Revenue protected 7+  Years  as  IPTV     global  number  1   24  Awards   100+  Deployment   countries   7    Global  SIs   110+  Ecosystem  Partners   Revenue security solutions for multi-network, multi-screen video services
  • 4. Select  Pay-­‐TV  Operator  Customers   © Copyright 2014 Verimatrix, Inc. CONFIDENTIAL4 IPTV    (VOD)   IPTV     IPTV     IPTV  &  OTT     IPTV  &  OTT     IPTV  &  OTT     IPTV     IPTV     IPTV     IPTV     DVB-­‐S  /  DTH     IPTV     DVB-­‐S  /  DTH     DVB-­‐C  /  Cable   IPTV  &  OTT     IPTV  &  OTT     DVB-­‐C  /  Cable   IPTV     OTT   DVB-­‐C  /  Cable   DVB-­‐C  /  Cable   DVB-­‐C  /  Cable   OTT   IPTV     IPTV     DVB-­‐C/IP  Hybrid     DVB-­‐S/IP  Hybrid     DVB-­‐C  /  Cable;   DVB-­‐C/IP  Hybrid;   DVB-­‐S/DTH  &  OTT   OTT   OTT   OTT   IPTV  &  OTT     DVB-­‐C/IP  Hybrid;   OTT   DVB-­‐S;  IPTV   DVB-­‐C  /  Cable  
  • 5. © Copyright 2014 Verimatrix, Inc.5   “I  believe  television  will  change  more  in  the   next  five  years  than  in  the  last  50.”       -­‐Brian  L.  Roberts,  CEO,  Comcast  
  • 6. Core  Technology  Drivers   © Copyright 2014 Verimatrix, Inc.6 q Consumer  expectaXon  of  services  delivered  seamlessly  to  a  vastly  expanded   range  of  device  types   q Delivery  over  mulXple  network  types:  cable,  broadband  and  mobile,  using  a   mix  of  protocols  and  bitrates   q A  much  broader  range  of  content  value  points,  including  premium  UHD/4K   offerings   q A  demand  for  more  dynamic  business  and  presentaXon  models  that  address   new  user  expectaXons  and  service  usage  trends  
  • 7. q  Today’s  so`ware  based  clients    can  provide  a  single  agent  soluXon  for   security  and  analyXcs  across  set-­‐top-­‐box,  web  and  mobile   q  SoluXons  enable  TV  service  providers  to  capture,  interpret,  analyse,  and   act  upon  viewer  data,  providing    a  single  view  of  the  customer    across  all   plaaorms  and  services   q  AcXonable  data  transforms  strategic  decision-­‐making  and  informs   everyday  interacXons  with  consumers,  including:   q  Reduces  the  costs  of  content  through  data-­‐driven  carriage  negoXaXons   and  packaging   q  Marke:ng  mul:screen  based  on  cross-­‐plaaorm  consumpXon   q  Iden:fying  and  fixing  deployment,  enXtlement  and  installaXon  problems   before  the  customer  contacts  the  call  centre   Making  sense  of  network  and  viewer  data   7 Courtesy  Genius  Digital  
  • 8.   IdenXfying  problems  in  real-­‐Xme  provides   for  a  pro-­‐acXve  support  model  that  ensures   saXsfied  customer  before  they  think  to   contact  the  call  centre.   Fixing  home  installa:on  quality  issues   8 Courtesy Genius Digital
  • 9.   IdenXfying  problems  in  real-­‐Xme   provides  for  a  pro-­‐acXve  support   model  that  ensures  saXsfied   customer  before  they  think  to   contact  the  call  centre.   Addressing  rights  management  issues   9 Courtesy Genius Digital
  • 10. Reducing  the  costs  of  content   10 This channel is included in the basic package, but has very few viewers who do not also have the premium package. It is a clear target for shifting to the premium package. Courtesy Genius Digital
  • 11. Marke:ng  mul:screen  based  on  content  consump:on   This package over-performs on mobile and catch-up compared their consumption on Live and PVR Courtesy Genius Digital
  • 12. Making  sense  of  data   12 Act upon data with dedicated application packs Optional capture agents provided where existing systems cannot provide necessary data Analyse and interpret data with the Insight Platform Courtesy Genius Digital