This document discusses the importance of listening skills, especially in the workplace. It identifies characteristics of poor listeners, such as interrupting and talking over the speaker. Good listening, or active listening, involves focusing fully on the speaker, understanding both their words and emotions, and paraphrasing back what was said without judgment. Specific tips for active listening include maintaining eye contact, asking open-ended questions, acknowledging what was said, and using body language to appear engaged like nodding along. Mastering these listening skills can improve communication.

1. Career Development “ Are you paying attention to me?” Listening Skills