2. Dedication
• It’s not the hours you put in your work that
counts, it’s the work you put in your
hours.”
– Sam Ewing
• “Go over, go under, go around, or go
through. But never give up!”
3. Leadership
• “The task of a leader is to get his people
from where they are to where they have
not been.”
– Henry Kissinger
• “A leader’s job is to look into the future,
and to see the organization not as it is ..
But as it can become.”
4. • “Take the initiative and lead the way. You
can make the difference.”
5. Positive Thinking
• “Write in your heart that every day is the
best day of the year.”
– Ralph Waldo Emerson
• “Keep your face to the sunshine and you
never see the shadow.”
– Helen Keller
• “Problems become opportunities when the
right people join together.”
6. Teamwork
• “One man can be a crucial ingredient on a
team, but one man cannot make a team.
– Kareem Abdul-Jabbar
• “If everyone is moving forward together,
then success takes care of itself.”
– Henry Ford
• “Many Hands, Many Minds, One Goal.”
7. • Meeting people halfway is the most
significant trip we can take. We don’t work
for each other ….. We work with each
other.”
8. • “Teamwork is the fuel that allows common
people to obtain uncommon results.”
• “Teamwork is the ability to work together
toward a common vision. The ability to direct
individual accomplishment toward
organizational objectives. It is the fuel that
allows common people to attain uncommon
results.”
• “Coming together is a beginning ...keeping
together is progress ...working together is
a success.”
9. Excellence
• “Excellence is not a skill. It is an attitude.”
– Ralph Marston
• “Excellence is never an accident; it is always the result of high intention,
sincere effort, intelligent direction, skillful execution and the vision to see
obstacles as opportunities.
10. • “The difference between the impossible
and the possible lies in the impact of a
person’s determination.”
• “Every job is a self-portrait of the person
who did it …. Autograph your work with
excellence.”
11. Attitude
• “Attitude is a little thing that makes a big
difference.”
– Winston Churchill
• “A positive attitude is a powerful force.”
• “Your attitude, almost always determines
your altitude in life.”
12. • “The greatest discovery of any generation
is that a human being can alter his life by
altering his attitude.”
– William James
• “I’ve learned that no matter what happens,
or how bad it seems today, life does go on,
and it will be better tomorrow.”
- Maya Angelou
13. Service
• “Service is the lifeblood of any
organization. Everything flows from it and
is nourished by it. Customer service is not
a department…it’s an attitude.”
• “The high road to service is traveled with
integrity, compassion and understanding
… people don’t care how much we know
until they know how much we care.”
14. Belief
• “I believe that people will forget what you
said, people will forget what you did, but
people will never forget how you made
them fell.”
– Maya Angelou
• “The future belongs to those who believe
in the beauty of their dreams.”
– Eleanor Roosevelt
15. Achievement
• “It’s not the mountain we conquer, but
ourselves.”
– Sir Edmund Hillary
• “Greatness is not in where we stand, but
in what direction we are moving. We must
sail sometimes with the wind and
sometimes against it – but sail we must,
and not drift, nor lie at anchor.”
– Oliver Wendell Holmes
16. • “Unless you try to do something beyond what
you have already mastered, you will never
grow.”
• I’ve learned that making a “living” is not the
same thing as “making a life”.”
- Maya Angelou
• I’ve learned that I still have a lot to learn”
- Maya Angelou
17. Courage
• “Courage is resistance to fear, mastery of
fear, not absence of fear.”
– Mark Twain
• “Courage does not always roar. Sometimes, it is the
quiet voice at the end of the day saying, “I will try
again tomorrow.””
18. Goals
• “The world stands aside for he who knows
where he is going.”
– Proverb
• “It’s choice, not change, that determines
your destiny.”
– Joan Nidetch
• “Obstacles are those frightful things you
see when you take your eyes off your
goals.”
19. • “You measure the size of the
accomplishment by the obstacles you had
to overcome to reach your goals.”
– Booker T. Washington
20. Success
• “Success is never a matter of ability; it’s
always a matter of motivation.”
– J.M. Gracia
• “Expect more than others think is possible;
Dream more than others think is practical;
Risk more than others think is safe.”
21. • “Success is the sum of small efforts
repeated day in and day out.”
• “Some people dream of success….while
others wake up and work hard at it.”
• I’ve learned that you can tell a lot about a
person by the way he/she handles these
three things: a rainy day, lost luggage,
and tangled Christmas tree lights.”
22. Proactive
• “Proactive people carry their own weather
with them – whether it rains or shines
makes no difference to them. Their honor
is greater than their moods.”
• “The key is not to prioritize your schedule,
but to schedule your priorities. Do the
important things first – because where you
are headed is more important than how
fast you are going.”
23. Communication
• “I’ve learned that every day you should
reach out and touch someone.”
– Maya Angelou
• “The key to understanding is listening with
• “Build bridges, Not walls.”
the eyes and the heart.”
24. Dreams
• “Man cannot discover new oceans, unless
he has the courage to lose sight of the
shore.”
– Andre Gide
• “Some men see things as they are and
say “Why?” I dream things that never were
and say “Why not?”
- George Bernard Shaw