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The I S P Process


            by

        K V Ramesh
    Principal Consultant
IEF Consulting & Education,
     Texas Instruments
        April 7, 1994
Information Engineering




     Business
      Needs

                        Formal
                      Techniques



                                   Information
                                     Systems
Information Engineering Life Cycle



                    Planning

            Business Area Analysis


     Business Systems & Technical Design


     Construction, Transition, & Production
ISP - Information Strategy Plan

           Key Components / Deliverables
                Analyze Business Plans


                                               Manage


  Define         Organize       Implement



                  Business
 Information                     Technical     Information
                  Systems
 Architecture                   Architecture   Management
                 Architecture
Analyze Business Plans


                    Goals

            Strategies

          Objectives
        Mission



                  Critical Success Factors
Translate with SWOT Analysis



             Business Plans




                   Performance Measures
     Information Needs
SWOT Analysis

                             Opportunities &
                              Threats
  Strengths &
   Weaknesses                - External Analysis
                               . Customers
  - Internal Analysis          . Competitors
                               . Industry
                               . Environment


                         Information Needs

      Performance Measures
Build Data & Function Models




  Information Needs      Performance Measures




        Data                   Function
                               (Activity)
Data Model - Subject Area Diagram


 AIRCRAFTS                     FLIGHTS




 PERFORMANCE    MAINTENANCE
 INDICATORS




  PLANS         FACILITIES      STAFF
Activity Model - Function Hierarchy Diagram


    Air Operations Division


           Business Management


           Resource Management


           Materials Management


           Equipment Management


           Customer Services


           Performance Management
Information Gathering

One-on-One
                            Reconciliation
                            is a nightmare...


                        =
Facilitated Session
                                        If they all agree
                                        I might...



                        =
Tools for back room analysis
Matrices:
  Information Needs                   COLUMNS
   x Organizational Units
   x Business Functions                 x
   x Data / Entity Types
                                        x
                                x x x x x   x
                                            x   x
  Data / Entity Type
                            R           x
   x Business Functions
                            O
   x Locations
                            W           x       x
Analysis:                   S

    Empty Row                     x     x   x
                                        x
    Empty Column
    Dense Row
    Dense Column
Build Information Architecture

                     DATA / ENTITY TYPE

     F
     U                C
     N                    C
     C                R       C
     T                            C
     I                R   U           C
     O                        U           C
     N

Using Expected Effects : Create / Read / Update / Delete
Define Business Areas

                   Data / Entity Type


  F           C
  U           R     C
  N           R     U   C
  C
                            C
  T
  I            R            U C
  O                 R       U R C
  N
      Business Area I               Business Area II
Build Business Systems Architecture

I
                  Business Functions
N
F
O Strategic
R     &             Decision Support       I
M Planning    F                            m
A             e                            p
T             e                            l
I             d                            e
O             b                            m
N             a                            e
              c                            n
  Control     k
N                                          t
     &
E Operation       Transaction Processing
E
D
S
Business Systems Architecture Diagram
                    B U S I N E S S F U N C T I O NS
                  Business   Resource   Materials   Flight
                  Mgmt.      Mgmt.      Mgmt.       Operations
I
N
F
O   Strategic
R
M
A
T   Planning
I
O
N   Monitor &
    Control
N
E
E   Operational
D
S
Business Process Redesign Opportunities

 Organizational Needs                                         Enabling Technology

                              Business Re-Configuration


                                  Business Vision


                               Strategy Development




               Services Value Chain                           Technical Architecture



  Business Process Redesign                 Business Network Design

  Core Competencies                Customers        Service Providers



   Build        Buy


                          Integrated Network of Systems
Build the Services Value Chain &
the enabling Technical Architecture


                                 Services
                                 Value Chain


  Business
   Vision

                Strategy
              Development
                            Technical Architecture
Redefine Business Vision & Strategies



 Organizational
    Needs                Redefining Business


                      Business
                       Vision

                                     Strategy
                                   Development
     Enabling
   Technologies
Identify the Core Competencies
            Services Value Chain




                               Outsourcing
Customers       Core
             Competencies
Technical Architecture



 Customers           Core               Outsourcers
                   Business




        Seamless Integrated Network of Systems
ISP Implementation Roadmap

               Information
                 Strategy
                   Plan




              Implementation
               Management




  Technical     Business       Organizational
   Projects     Projects          Projects
Aligning the Information Management Support

     Assess the effectiveness of the
     Information Management in providing
     the support for the new architectures


                  ACTIVITY
              Planning   Development
O
                   A     R    A
R                                      R - Responsibility
    Unit I
G
              E                        A - Authority
U
              R          R    A
                                       E - Expertise
N
I
    Unit II                            W - Work
                   W     E   W
T
Implement the Plan
                                                   Plan                                                             Present                                     Approve
                   Business Systems Architecture Diagram

                                                 B U S I N E S S F U N C T I O NS                  ISP - Information Strategy Plan
                                               Business      Resource     Materials   Flight
                                               Mgmt.         Mgmt.        Mgmt.       Operations
                     I
                     N
                     F
                     O
                         Strategic
                                                                                                              Key Components / Deliverables
                     R
                     M
                     A
                     T
                     I
                     O
                         Planning
                                                                                                                   Analyze Business Plans
                     N
                         Monitor &
                         Control
                     N
                     E
                     E
                     D   Operational
                     S

                                                                                                                                                  Manage


                                                                                                     Define         Organize       Implement



                                                                                                                     Business
                                                                                                    Information                     Technical     Information
                                                                                                                     Systems
                                                                                                    Architecture                   Architecture   Management
                                                                                                                    Architecture




                                       Maintain                                                                    Implement                                    Develop

                                                                                                       Information Systems
  Business Systems Architecture Diagram
                           B U S I N E S S F U N C T I O NS
                         Business Resource Materials Flight
                         Mgmt.      Mgmt.      Mgmt.      Operations
   I
   N
   F
   O   Strategic
   R
   M
   A   Planning
   T
   I
   O   Monitor &
   N   Control

   N
   E   Operational
   E
   D
   S
Thank You

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Isp

  • 1. The I S P Process by K V Ramesh Principal Consultant IEF Consulting & Education, Texas Instruments April 7, 1994
  • 2. Information Engineering Business Needs Formal Techniques Information Systems
  • 3. Information Engineering Life Cycle Planning Business Area Analysis Business Systems & Technical Design Construction, Transition, & Production
  • 4. ISP - Information Strategy Plan Key Components / Deliverables Analyze Business Plans Manage Define Organize Implement Business Information Technical Information Systems Architecture Architecture Management Architecture
  • 5. Analyze Business Plans Goals Strategies Objectives Mission Critical Success Factors
  • 6. Translate with SWOT Analysis Business Plans Performance Measures Information Needs
  • 7. SWOT Analysis Opportunities & Threats Strengths & Weaknesses - External Analysis . Customers - Internal Analysis . Competitors . Industry . Environment Information Needs Performance Measures
  • 8. Build Data & Function Models Information Needs Performance Measures Data Function (Activity)
  • 9. Data Model - Subject Area Diagram AIRCRAFTS FLIGHTS PERFORMANCE MAINTENANCE INDICATORS PLANS FACILITIES STAFF
  • 10. Activity Model - Function Hierarchy Diagram Air Operations Division Business Management Resource Management Materials Management Equipment Management Customer Services Performance Management
  • 11. Information Gathering One-on-One Reconciliation is a nightmare... = Facilitated Session If they all agree I might... =
  • 12. Tools for back room analysis Matrices: Information Needs COLUMNS x Organizational Units x Business Functions x x Data / Entity Types x x x x x x x x x Data / Entity Type R x x Business Functions O x Locations W x x Analysis: S Empty Row x x x x Empty Column Dense Row Dense Column
  • 13. Build Information Architecture DATA / ENTITY TYPE F U C N C C R C T C I R U C O U C N Using Expected Effects : Create / Read / Update / Delete
  • 14. Define Business Areas Data / Entity Type F C U R C N R U C C C T I R U C O R U R C N Business Area I Business Area II
  • 15. Build Business Systems Architecture I Business Functions N F O Strategic R & Decision Support I M Planning F m A e p T e l I d e O b m N a e c n Control k N t & E Operation Transaction Processing E D S
  • 16. Business Systems Architecture Diagram B U S I N E S S F U N C T I O NS Business Resource Materials Flight Mgmt. Mgmt. Mgmt. Operations I N F O Strategic R M A T Planning I O N Monitor & Control N E E Operational D S
  • 17. Business Process Redesign Opportunities Organizational Needs Enabling Technology Business Re-Configuration Business Vision Strategy Development Services Value Chain Technical Architecture Business Process Redesign Business Network Design Core Competencies Customers Service Providers Build Buy Integrated Network of Systems
  • 18. Build the Services Value Chain & the enabling Technical Architecture Services Value Chain Business Vision Strategy Development Technical Architecture
  • 19. Redefine Business Vision & Strategies Organizational Needs Redefining Business Business Vision Strategy Development Enabling Technologies
  • 20. Identify the Core Competencies Services Value Chain Outsourcing Customers Core Competencies
  • 21. Technical Architecture Customers Core Outsourcers Business Seamless Integrated Network of Systems
  • 22. ISP Implementation Roadmap Information Strategy Plan Implementation Management Technical Business Organizational Projects Projects Projects
  • 23. Aligning the Information Management Support Assess the effectiveness of the Information Management in providing the support for the new architectures ACTIVITY Planning Development O A R A R R - Responsibility Unit I G E A - Authority U R R A E - Expertise N I Unit II W - Work W E W T
  • 24. Implement the Plan Plan Present Approve Business Systems Architecture Diagram B U S I N E S S F U N C T I O NS ISP - Information Strategy Plan Business Resource Materials Flight Mgmt. Mgmt. Mgmt. Operations I N F O Strategic Key Components / Deliverables R M A T I O Planning Analyze Business Plans N Monitor & Control N E E D Operational S Manage Define Organize Implement Business Information Technical Information Systems Architecture Architecture Management Architecture Maintain Implement Develop Information Systems Business Systems Architecture Diagram B U S I N E S S F U N C T I O NS Business Resource Materials Flight Mgmt. Mgmt. Mgmt. Operations I N F O Strategic R M A Planning T I O Monitor & N Control N E Operational E D S