Presentation from Edwina McQueen and Liz Deakin from the recent Learning Insights Live event. Looking deeper into apprenticeships and qualifications, and what these could look like in the future.
16. McDonalds – The Value of Learning to the Business Example
Employee Engagement
Customer Loyalty
Business Growth
Competence
Commitment
77%
2004
86%
2004
96%
2013
91%
2013
Quality
Competence
Committed
People
Service
Confidence
Confidence
68%
2004
87%
2013
Cleanliness
Customer
Visits
Sales
Profits