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Curb
 Appeal
           Presented by:
Vannessa Davis Ware and Mark Pelton
Curb Appeal
 “You only have one
chance to make a first
    impression!”



   Presented by:
Vannessa Davis Ware
  and Mark Pelton
What is Curb Appeal?
• PLEASE GIVE US YOUR IDEALS!

• Is your prospective the same
  as management?
There are four types of Curb Appeal

• Daytime – Monday thru Friday During
  Business Hours
• Evening – Families are at Home
• Night - Monday thru Friday After-hours
• Weekend – Saturdays and Sundays
Daytime Curb Appeal

• Usually quiet during
  the business day

• Trash and debris
  should be picked up
  at all times
Evening Curb Appeal

• Most residents are
  home

• Children at play in
  the evening
Night Curb Appeal
• All lighting should be
  burning

• Entry sign should be
  well lit if possible

• Clubhouse should be
  well lit
Weekend Curb Appeal

• Property is usually
  quite active

• Prospective new
  members are
  visiting the
  cooperative
Weekend Curb Appeal
• Children busy at play areas

• Trash should be picked up
  late in the day on Friday for
  weekend traffic

• ** Most important time for
  the property to look its best
Exterior Curb Appeal


  Your Out Side is:
Your Outdoor
 Reception Area!
Interior Curb Appeal
Your Welcome Home!
Clean Lobby   Neat Hallways
Signage
• Signage is one of the tools each property has
  to identify its self and attract a prospect to
  your office.


• All signage, to be effective must always
be professionally done.
• The entry sign must be easy to see and read
  from a distance. Many people are passing
  your property in a vehicle that may like your
  curb appearance and will need to be able to
  read your property name.


• The entry sign must be well maintained. No
  peeling paint, pieces missing, letters missing
  and grounds around the sign well groomed.
Entry Signs
Nottingham Village   New hours, over laid
Entry Signs
Banners
Banners are temporary.       They are attention getting!
Yard Signs
Watch placement of added   Too much fringe, Can you read
signs!                     the phone number?
Boot Leg Signs
No leaning signs   Must be able to read
All signage is
important. Make
sure all stop signs,
street signs,
information
signs, parking
signs, etc. are in
good readable
condition.
Paint posts if
needed.
Flags draw attention   No leaning signs
Corporate Branding
Flowers
• Flowers always add a sparkle to your curb appeal
• They should be planted in late spring or as soon as
  weather in your area permits. If your budget does
  not allow you to plant in several areas on your
  property; pick a key focal point to make a great
  impression.
• This may be in front of your office or around the
  entry signs. Keep your flower beds weed free and
  don’t forget to water them.
• Mulch adds a nice touch and also helps hold
  moisture in the ground

• In the fall of the year remove dead flowers
  and trim back perennials. Re-mulch if needed.

• If fall planting is done when winter arrives
  also pull dead fall plantings.
Beautiful!   A member’s touch!
Landscaping
• Shows prospective members that we go the extra
  step to keep the cooperative looking sharp.
• Colorful flowers
• Fresh mulch
• Edged beds and sidewalks
• Trim bushes regularly
• Keep trees trimmed , for people
  and mowers walking under them
• Dead flowers or bushes are worse than none at all
• No weeds in bushes
• Long grass or weedy grass
  does not look good and will
  contribute to an overall
  negative impression.

• In the fall do not forget leaf
  removal!
A well groomed lawn
Do you have a “Golden Pathway to
           the Office?
  Neat and Clean?   Landscape well Groomed?
A “Golden Pathway” to the office!
High Rise Buildings
                                     Maintenance entry should look
Give attention to high rise entry.   neat too!
High Rise Buildings
The Golden Pathway    Front Lobby Looks Welcoming
The Golden Pathway
Not Much Land?   Use Planters!
Lobbies
Lobbies
Lobbies

      Your lobby area does
      not have to be very
      large, to be attractive.
    • Add wall decorations or
      pictures to give needed
      spice.
Lobbies
•   Small area, but very nice.
Mail area
must be neat
too!
No matter what
style mailbox, they
should be in good
shape!
Elevators, keep them clean and polished.
     Carpeted Floor       Tile Floor
Low rise building entry
Streets and Parking Lots
• Streets and parking lots are important too.
• Patch pot holes.
• Keep parking lots and curbs free of litter, gravel
  and leaves. Re-stripe parking lots as needed.
• Paint fire hydrants (according to city codes &
  colors) when paint fades or starts to peel.
Patch pot holes   Nice and clean
Buildings
• Keep roofs and gutters cleaned of debris,
  especially in heavily wooded areas
• Where possible remove window A/C units when
  not being used.
• Keep patio areas clean and tidy.
• No stickers on entry doors or windows.
• Window coverings
• Shutters & Mailboxes
• Front Doors
Buildings
Are window coverings   Do you have patios
needed?                like this?
• Patio inspections every six months will help
  avoid cluttered patios.
• Window and door inspections every six
  months also aid in keeping your cooperative
  looking good!
• Graffiti should be removed from any surface
  on property immediately. This includes
  buildings, hallways, playground equipment
  and sidewalks.
No Graffiti is Good
Well Maintained Buildings
Fences
• Keep perimeter fencing and patio fences
  in good repair.

• Replace missing boards and no peeling
  paint.
Poor Fencing
Peeling paint       Needs repair
Beautiful Patio Fence
The Dumpster Area

• The dumpster area should never be ignored.
  Clean these areas daily.

• Do not let large discarded items pile up in
  this area. Shopping carts should be returned
  to the business they came from.
Keep dumpster areas clean at all times
                            Does large trash accumulate ?


• If your trash containers do
  not accommodate your
  property’s needs, talk with
  your regional property
  manager.
• Review the size of your
  containers and the
  frequency of their
  dumping.
• A bi-annual heavy
  trash pick up
  week, where large roll
  off dumpsters can be
  on property for a short
  period of time helps
  with large items.
• This is also a good time
  to clean out
  maintenance shops and
  garages.
Vehicles Owned by Cooperative
  Keep Clean       Keep Neat
Staff Appearance
• The most visible people on your property is
  the maintenance department.
• Maintenance Staff must be in clean uniforms
  or site shirts everyday.
• The office staff must also look professional.
• Business casual attire is fine, but no jeans.
• If your cooperative allows “dress down"
  Fridays, jeans must be neat and clean.
No! No! No!
Maintenance Uniforms
Uniform Shirt   Uniform, Maybe…Maybe Not!
Office Attire
The Sales Office
The Sales Office
• The office should be clutter free and inviting.
• Make sure that the office and any public area
  that may be viewed by a prospect is clean
  and odor free.
• The office should be smoke free.
• No cooking in the office.
• Your information table should neat and only
  have up to date information on it. Do not
  over load your display/information table.
Manager’ Office
Does your manager’s desk look   This manager is busy, but
like this?                      neater.
Neat Message Board   Cluttered Message Board
The Clubhouse
Clubhouse
Clubhouse
The Model
• The model should be opened and closed each
  day.
• Like the office it should be odor free and
  inviting.
• The model gives the opportunity to showcase
  your product.
Mini Models
Playgrounds
• Playground equipment must be in good
  condition.
• Repair or replace broken items.
• Seating areas are good to add for parents to
  sit and watch children at play.
• Add playground mulch when needed.
• Check edging and replace as needed.
Inside and Out

• Holiday decorating is encouraged if tastefully
  done.
• Sometimes “less is best”. If you do not have
  enough funds in your budget for a lot of
  elaborate decorations, select a focal point that is
  highly visible to the public and decorate that
  area.
• Holidays do not last for months, so your
  decorations should come down within a few
  days after the holiday ends.
Curb Appeal & Advertisement

•   Brochures            •   News Papers
•   Letterhead           •   Site Flyers
•   Business Cards       •   Internet
•   White/Yellow Pages   •   Craigslist
•   Apartment Guides
What’s Next?
What Can You Do To Improve Your
            Curb Appeal?
• Review your budget   • Review stationary

• Inspections.         • Inspect playgrounds

• Start a Grounds      • “Weed & Feed” your lawns
  Committee.
                       • Plant Flowers!
• Get Members involved.   • Review and update
                            property policies.
Short and Long Term Goals
   Short Term Goals         Long Term Goals
• New Letter Head      •   Adding a pet walk
• New Brochures        •   New signage
• Adding Maintenance   •   Upgrade Playgrounds
  Uniforms             •   Physical Improvements:
• Add Flowers Beds         –   Paving Streets
• Mulch                    –   New Siding
                           –   New Fencing
• Paint Signs
                           –   Enclosing Dumpsters
What have you done on your
properties to improve curb appeal?
Suggestions, ideas, comments.
This presentation will be available on our
   web site at www.ekirkpatrick.com.

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Curb Appeal

  • 1. Curb Appeal Presented by: Vannessa Davis Ware and Mark Pelton
  • 2. Curb Appeal “You only have one chance to make a first impression!” Presented by: Vannessa Davis Ware and Mark Pelton
  • 3.
  • 4. What is Curb Appeal? • PLEASE GIVE US YOUR IDEALS! • Is your prospective the same as management?
  • 5. There are four types of Curb Appeal • Daytime – Monday thru Friday During Business Hours • Evening – Families are at Home • Night - Monday thru Friday After-hours • Weekend – Saturdays and Sundays
  • 6. Daytime Curb Appeal • Usually quiet during the business day • Trash and debris should be picked up at all times
  • 7. Evening Curb Appeal • Most residents are home • Children at play in the evening
  • 8. Night Curb Appeal • All lighting should be burning • Entry sign should be well lit if possible • Clubhouse should be well lit
  • 9. Weekend Curb Appeal • Property is usually quite active • Prospective new members are visiting the cooperative
  • 10. Weekend Curb Appeal • Children busy at play areas • Trash should be picked up late in the day on Friday for weekend traffic • ** Most important time for the property to look its best
  • 11. Exterior Curb Appeal Your Out Side is: Your Outdoor Reception Area!
  • 12. Interior Curb Appeal Your Welcome Home!
  • 13. Clean Lobby Neat Hallways
  • 14. Signage • Signage is one of the tools each property has to identify its self and attract a prospect to your office. • All signage, to be effective must always be professionally done.
  • 15. • The entry sign must be easy to see and read from a distance. Many people are passing your property in a vehicle that may like your curb appearance and will need to be able to read your property name. • The entry sign must be well maintained. No peeling paint, pieces missing, letters missing and grounds around the sign well groomed.
  • 16. Entry Signs Nottingham Village New hours, over laid
  • 18. Banners Banners are temporary. They are attention getting!
  • 19. Yard Signs Watch placement of added Too much fringe, Can you read signs! the phone number?
  • 20. Boot Leg Signs No leaning signs Must be able to read
  • 21. All signage is important. Make sure all stop signs, street signs, information signs, parking signs, etc. are in good readable condition. Paint posts if needed.
  • 22. Flags draw attention No leaning signs
  • 24.
  • 25. Flowers • Flowers always add a sparkle to your curb appeal • They should be planted in late spring or as soon as weather in your area permits. If your budget does not allow you to plant in several areas on your property; pick a key focal point to make a great impression. • This may be in front of your office or around the entry signs. Keep your flower beds weed free and don’t forget to water them.
  • 26. • Mulch adds a nice touch and also helps hold moisture in the ground • In the fall of the year remove dead flowers and trim back perennials. Re-mulch if needed. • If fall planting is done when winter arrives also pull dead fall plantings.
  • 27. Beautiful! A member’s touch!
  • 28. Landscaping • Shows prospective members that we go the extra step to keep the cooperative looking sharp. • Colorful flowers • Fresh mulch • Edged beds and sidewalks • Trim bushes regularly • Keep trees trimmed , for people and mowers walking under them • Dead flowers or bushes are worse than none at all • No weeds in bushes
  • 29. • Long grass or weedy grass does not look good and will contribute to an overall negative impression. • In the fall do not forget leaf removal!
  • 31.
  • 32. Do you have a “Golden Pathway to the Office? Neat and Clean? Landscape well Groomed?
  • 33. A “Golden Pathway” to the office!
  • 34. High Rise Buildings Maintenance entry should look Give attention to high rise entry. neat too!
  • 35. High Rise Buildings The Golden Pathway Front Lobby Looks Welcoming
  • 36. The Golden Pathway Not Much Land? Use Planters!
  • 39. Lobbies Your lobby area does not have to be very large, to be attractive. • Add wall decorations or pictures to give needed spice.
  • 40. Lobbies • Small area, but very nice.
  • 41. Mail area must be neat too!
  • 42. No matter what style mailbox, they should be in good shape!
  • 43. Elevators, keep them clean and polished. Carpeted Floor Tile Floor
  • 45. Streets and Parking Lots • Streets and parking lots are important too. • Patch pot holes. • Keep parking lots and curbs free of litter, gravel and leaves. Re-stripe parking lots as needed. • Paint fire hydrants (according to city codes & colors) when paint fades or starts to peel.
  • 46. Patch pot holes Nice and clean
  • 47. Buildings • Keep roofs and gutters cleaned of debris, especially in heavily wooded areas • Where possible remove window A/C units when not being used. • Keep patio areas clean and tidy. • No stickers on entry doors or windows. • Window coverings • Shutters & Mailboxes • Front Doors
  • 48. Buildings Are window coverings Do you have patios needed? like this?
  • 49. • Patio inspections every six months will help avoid cluttered patios. • Window and door inspections every six months also aid in keeping your cooperative looking good! • Graffiti should be removed from any surface on property immediately. This includes buildings, hallways, playground equipment and sidewalks.
  • 52. Fences • Keep perimeter fencing and patio fences in good repair. • Replace missing boards and no peeling paint.
  • 55. The Dumpster Area • The dumpster area should never be ignored. Clean these areas daily. • Do not let large discarded items pile up in this area. Shopping carts should be returned to the business they came from.
  • 56.
  • 57. Keep dumpster areas clean at all times Does large trash accumulate ? • If your trash containers do not accommodate your property’s needs, talk with your regional property manager. • Review the size of your containers and the frequency of their dumping.
  • 58. • A bi-annual heavy trash pick up week, where large roll off dumpsters can be on property for a short period of time helps with large items. • This is also a good time to clean out maintenance shops and garages.
  • 59. Vehicles Owned by Cooperative Keep Clean Keep Neat
  • 60. Staff Appearance • The most visible people on your property is the maintenance department. • Maintenance Staff must be in clean uniforms or site shirts everyday. • The office staff must also look professional. • Business casual attire is fine, but no jeans. • If your cooperative allows “dress down" Fridays, jeans must be neat and clean.
  • 63. Uniform Shirt Uniform, Maybe…Maybe Not!
  • 66. The Sales Office • The office should be clutter free and inviting. • Make sure that the office and any public area that may be viewed by a prospect is clean and odor free. • The office should be smoke free. • No cooking in the office. • Your information table should neat and only have up to date information on it. Do not over load your display/information table.
  • 67. Manager’ Office Does your manager’s desk look This manager is busy, but like this? neater.
  • 68. Neat Message Board Cluttered Message Board
  • 72. The Model • The model should be opened and closed each day. • Like the office it should be odor free and inviting. • The model gives the opportunity to showcase your product.
  • 73.
  • 75. Playgrounds • Playground equipment must be in good condition. • Repair or replace broken items. • Seating areas are good to add for parents to sit and watch children at play. • Add playground mulch when needed. • Check edging and replace as needed.
  • 76.
  • 77.
  • 78.
  • 79. Inside and Out • Holiday decorating is encouraged if tastefully done. • Sometimes “less is best”. If you do not have enough funds in your budget for a lot of elaborate decorations, select a focal point that is highly visible to the public and decorate that area. • Holidays do not last for months, so your decorations should come down within a few days after the holiday ends.
  • 80.
  • 81.
  • 82.
  • 83. Curb Appeal & Advertisement • Brochures • News Papers • Letterhead • Site Flyers • Business Cards • Internet • White/Yellow Pages • Craigslist • Apartment Guides
  • 85. What Can You Do To Improve Your Curb Appeal? • Review your budget • Review stationary • Inspections. • Inspect playgrounds • Start a Grounds • “Weed & Feed” your lawns Committee. • Plant Flowers!
  • 86. • Get Members involved. • Review and update property policies.
  • 87. Short and Long Term Goals Short Term Goals Long Term Goals • New Letter Head • Adding a pet walk • New Brochures • New signage • Adding Maintenance • Upgrade Playgrounds Uniforms • Physical Improvements: • Add Flowers Beds – Paving Streets • Mulch – New Siding – New Fencing • Paint Signs – Enclosing Dumpsters
  • 88. What have you done on your properties to improve curb appeal? Suggestions, ideas, comments.
  • 89. This presentation will be available on our web site at www.ekirkpatrick.com.