1. Week 1: Course Introduction
CB2500 Information Management
Hon Wing – IS Department
Smart Banking (BI)
Smart Accounting (ISA)
Smart e-Services (ISSN)
Smart Global Business (GBSM)
Smart Marketing (MIM)
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2. CB2500 Information Management
Agenda
2013A
•
•
•
•
•
•
•
•
Teaching Team
Course Intended Learning Outcomes (CILOs)
Textbook
Course Website
Course Topics
Assessment
Code of Conduct
PALSI
Hon Wing – IS Department
2

3. CB2500 Information Management
Teaching Team
2013A
• Mr. Hon Wing LEUNG (Room: AC1-P7807)
Email: hwleung@cityu.edu.hk
• Mr. Albert CHUNG (Room: AC1-P7731)
Email: ykchung@cityu.edu.hk
• Mr. Kris LIU (Room: AC1-P7807)
Email: clliu2@cityu.edu.hk
Hon Wing – IS Department
3

4. CB2500 Information Management
Course Intended Learning Outcomes
(CILOs)
2013A
• Upon completion of this course, students are able to:
– Describe the basic concepts of information systems used
by businesses.
– Explain how IT-enabled business processes improve
businesses’ efficiency and effectiveness in an international
environment.
– Demonstrate the attitude and ability to design creative
information management solutions to support business
processes at various organizational levels.
Hon Wing – IS Department
4

5. CB2500 Information Management
Course Intended Learning Outcomes
(CILOs)
2013A
• Upon completion of this course, students are
able to:
– Apply decision-making models to solve
international business problems.
– Demonstrate good communication and
interpersonal skills in proposing and presenting
creative information management solutions.
Hon Wing – IS Department
5

6. CB2500 Information Management
Textbook
2013A
• Experiencing MIS, 4/E
– David M. Kroenke
– ISBN-10: 0132967480, ISBN-13:
9780132967488
– (HKD352, CityU bookstore 15% discount
 ~HKD299)
• Other supplementary readings will
also be made available electronically
via the web-based Blackboard
(http://eportal.cityu.edu.hk/)
Hon Wing – IS Department
6

7. CB2500 Information Management
Course Website
2013A
• http://eportal.cityu.edu.hk
– Logon id : your EID
– Password : your password
• For downloading lecture notes, tutorial
materials, and other reference materials
• For lesson preparation
• For assignment/project submission
Hon Wing – IS Department
7

8. Course Topics
CB2500 Information Management
Week
1
2013A
Lecture Topic
Course Introduction; The Importance of MIS
Reference Chapter
1
2
Business Processes, Information Systems, and Information
2
3
Organizational Strategy, Information Systems, and Competitive Advantage;
Smart HR; Project Briefing
3
4
Guest Seminars (28 Sep 2013, Sat, 2-5pm, LT401)
5
Hardware and Software; Database Processing
6
Business Intelligence Systems; Smart Banking (BI)
9
7
Information Systems Development; Smart Banking (PM)
10
8
Information Security Management; Smart Accounting
12
9
Advanced Security and Governance in Smart Accounting
10
Organizations and Information Systems
7
11
Information Systems Management
11
12
Data Communication and the Cloud
6
13
Advanced Topics; Course Summary; Exam Information
Hon Wing – IS Department
N/A
4 and 5
ISACA reference materials
* May adjust according to your learning pace
N/A
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9. CB2500 Information Management
Course Topics (2)
2013A
• Tutorials:
– Case discussion, hands-on exercises
– No tutorial in mid-term test week (i.e. week 6)
• Make-up lecture/tutorials:
– Week 3 (Mid-Autumn Festival):
• 21 Sep (Sat)
– Week 5 (National Day):
• 5 Oct (Sat)
– Week 7 (Chung Yeung Festival):
• 12 Oct (Sat, with mid-term test also)
– For detailed schedule, please refer to the information in our
Blackboard course site.
Hon Wing – IS Department
9

10. CB2500 Information Management
Assessment
2013A
• Examination:
• Coursework:
– Individual Project
– Mid-term Test
– Lecture and Tutorial Participation
– Weekly MC quizzes
40%
60%
20%
20%
10%
10%
Total 100%
***Students MUST pass both Coursework
AND Examination to pass CB2500***
Hon Wing – IS Department
10

11. CB2500 Information Management
Mid-term Test
2013A
• Date: 12 October 2013 (Sat)
• Time: 5:30pm – 6:30pm
• Format (tentative): MC; close-book
• Seating arrangement will be announced later.
• There will not be any make-up tests available.
• If you fail to take the mid-term test (with valid reasons), the
20% will be counted by your exam (from 40% to max. 60%).
(Exam format is tentatively set as essay type questions;
close-book)
Hon Wing – IS Department
11

12. CB2500 Information Management
Individual Project
2013A
• A mini research about your future career.
• Find out more about your “dream job” and how
information systems / information management
could help you.
• Key dates
– Week 6: progress report
– Week 9: submission deadline
Hon Wing – IS Department
12

13. CB2500 Information Management
Code of Conduct
2013A
• Your changing role in the University
• Code of Student Conduct:
– http://www6.cityu.edu.hk/arro/content.asp?cid=74
• Avoid plagiarism
– http://www.cityu.edu.hk/edge/LASSI/student05.htm
• SafeAssign in Blackboard
Hon Wing – IS Department
13

14. CB2500 Information Management
PALSI
2013A
Hon Wing – IS Department
14

15. Week 1: The Importance of MIS
CB2500 Information Management
Hon Wing – IS Department
Smart Banking (BI)
Smart Accounting (ISA)
Smart e-Services (ISSN)
Smart Global Business (GBSM)
Smart Marketing (MIM)
15

16. iLearn Q1:
Is IM/IS important
to you?
CB2500 Information Management
Hon Wing – IS Department
Smart Banking (BI)
Smart Accounting (ISA)
Smart e-Services (ISSN)
Smart Global Business (GBSM)
Smart Marketing (MIM)
16

17. “But Today, They’re Not Enough.”
CB2500 Information Management
1)
2013A
Jennifer lacks skills GearUp needs
1. Abstract reasoning skills
2. Systems thinking skills
3. Collaboration skills
4. Experimentation skills
The problem is:
- Inability to model the event life cycle
- Confusion about when vendors provide collateral
materials for events
- Unwilling to work with others with work-in-progress
- -fear of failure prohibited discussion of new ideas
Hon Wing – IS Department
Copyright © 2014 Pearson Education, Inc.
Publishing As Prentice Hall
2)
3)
4)
Construct a model or
representation
Model system
components and show
how components inputs
and outputs relate to each
other
Develop ideas and plans
with others. Provide and
receive critical feedback
Create and test promising
new alternatives,
consistent with available
resources

18. CB2500 Information Management
Study Questions /
Intended Learning Outcomes
2013A
Q1: Why is Introduction to MIS the most
important class in the business school?
1)assess, evaluate and apply 2) job security – marketable skills4 keys 3) intro
careers that have strong job prowth
Q2: What is an information system?
Q3: What is MIS?
Q4: Why is the difference between information
technology and information systems
important to you?
Hon Wing – IS Department
Copyright © 2014 Pearson Education, Inc.
Publishing As Prentice Hall

19. CB2500 Information Management
Q1: Why Is Introduction to MIS the Most Important
Class in the Business School?
2013A
• Moore’s Law:
• Number of transistors per square
inch on an integrated chip
doubles every 18 months
– Speed of computer chip increases in
proportion to density of transistors
– Price/performance ratio falls
dramatically
• Routine skills can outsource to
the lowest bidder
• Now  strong nonroutine
cognitive skills
Hon Wing – IS Department
Copyright © 2014 Pearson Education, Inc.
Publishing As Prentice Hall

20. CB2500 Information Management
Computer Price/Performance Ratio
Decreases
2013A
So?
Hon Wing – IS Department
Copyright © 2014 Pearson Education, Inc.
Publishing As Prentice Hall

21. CB2500 Information Management
All of These Companies Exist Because
of Moore’s Law
2013A
Cost of data
communications
and data storage
essentially zero
•
•
•
•
YouTube
Facebook
Twitter
LinkedIn
Implication?
Any routine skills can be outsourced to the lowest bidder
and favor strong nonroutine cognitive skills
Hon Wing – IS Department
Copyright © 2014 Pearson Education, Inc.
Publishing As Prentice Hall

22. CB2500 Information Management
2013A
What Are Cost-Effective Business
Applications of Facebook and Twitter or
Whatever Will Soon Appear?
• Are these applications cost-effective?
• Do they generate revenue worth the time
and expense of running them?
• Someone needs to be examining that
question, and that person works in
marketing ... not in a technical field.
Future business professionals need to be able to ASSESS,
EVALUATE AND APPLY emerging information technology to
business  greater job security
Hon Wing – IS Department
Copyright © 2014 Pearson Education, Inc.
Publishing As Prentice Hall

23. CB2500 Information Management
Job Growth over the Past Twenty Years
2013A
What is the trend?
Hon Wing – IS Department
Copyright © 2014 Pearson Education, Inc.
Publishing As Prentice Hall

24. CB2500 Information Management
How Can I Attain Job Security?
2013A
• Knowledge and skills are your job security
• Ability to cope with rapid technological
change
• Develop non-routine cognitive skills and
ability
– Organizations favor those with strong nonroutine cognitive skills
- Abstract reasoning –collaboration –system thinking –
ability to experiment (RANK )
Hon Wing – IS Department
Copyright © 2014 Pearson Education, Inc.
Publishing As Prentice Hall

25. CB2500 Information Management
Q2: What Is an Information System?
2013A
Group of components that interact to produce
information.
Information system  group of components that interact
to produce information
Hon Wing – IS Department
Copyright © 2014 Pearson Education, Inc.
Publishing As Prentice Hall

26. iLearn Q2:
Example of
information systems
CB2500 Information Management
Hon Wing – IS Department
Smart Banking (BI)
Smart Accounting (ISA)
Smart e-Services (ISSN)
Smart Global Business (GBSM)
Smart Marketing (MIM)
26

27. 2013A
1. Manage and use of information systems
2. Achieving strategies
Information Systems
CB2500 Information Management
Q3: What Is MIS?
Hon Wing – IS Department
Achieve Strategy
Manage
Use
Copyright © 2014 Pearson Education, Inc.
Publishing As Prentice Hall

28. CB2500 Information Management
What Is MIS (cont’d)
2013A
Manage
• Means develop (new), maintain (existing), and
adapt (to another system)
• To create an information system that meets your
needs, take an active role in system’s
development. Why?
– Business professionals understand business needs
and requirements. how best to obtain customers
response
**protecting security system and data, and backing it up
 help recover the sys cirrectly and quickly
Hon Wing – IS Department
Copyright © 2014 Pearson Education, Inc.
Publishing As Prentice Hall

29. CB2500 Information Management
Achieving Strategies
2013A
• MIS empowers users to achieve business
objectives, e.g.
• to assist business people
• to help achieve business goals and objectives
Hon Wing – IS Department
Copyright © 2014 Pearson Education, Inc.
Publishing As Prentice Hall

30. CB2500 Information Management
Case Discussion
2013A
1.What are the IS
components related to
this app? Hardware,
software, data,
procedures and people
2.What are the business
goals to be achieved by
this app?
Hon Wing – IS Department
30

31. CB2500 Information Management
Q4: Why Is the Difference Between Information
Technology and Information Systems Important to
You?
2013A
Information technology (IT)
1.
2.
3.
4.
Products
Methods
Inventions
Standards
 IT components = Hardware +
Software + Data
 IS = IT + Procedures + People
Hon Wing – IS Department
Copyright © 2014 Pearson Education, Inc.
Publishing As Prentice Hall

32. CB2500 Information Management
Why Is the Difference Between Information Technology
and Information Systems Important to You? (cont’d)
2013A
• Avoid a common mistake: Cannot buy an IS
• Can buy, rent or lease hardware, software and databases, with
predesigned procedures.
• People execute procedures to employ new IT.
• Use of new system requires training, overcoming employees’
resistance, and managing employees as they use new system.
• Avoid a common mistake: IT staff ≠ IS staff
• One focuses on HW, SW, networking; another focuses on
information management, strategies, business opportunities
Hon Wing – IS Department
Copyright © 2014 Pearson Education, Inc.
Publishing As Prentice Hall

33. CB2500 Information Management
Why Is the Difference Between Information Technology
and Information Systems Important to You? (cont’d)
2013A
• People and procedure  2 professions
• Project managers / business analysts
• IS Auditors
Hon Wing – IS Department
Copyright © 2014 Pearson Education, Inc.
Publishing As Prentice Hall

34. CB2500 Information Management
Active Review
2013A
Q1: Why is Introduction to MIS the most
important class in the business school?
Q2: What is an information system?
Q3: What is MIS?
Q4: Why is the difference between information
technology and information systems
important to you?
Hon Wing – IS Department
Copyright © 2014 Pearson Education, Inc.
Publishing As Prentice Hall

35. CB2500 Information Management
References and Disclaimer
2013A
• Ch. 1
• The PPT from publisher is slightly modified to
suit the teaching/learning pace.
• Photos used in this PPT are copyrighted by the
corresponding owners.
Hon Wing – IS Department
35