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Webinar Series

                November 17th, 2010

Creating the Social Enterprise with SharePoint 2010

                   Presented by:
Housekeeping Items

   • Experiencing Issues?
            • Change color of your seat to RED

   • Questions for Speakers?
            • Submit questions during webinar

   • Twitter Discussion
            • #kmasp2010

   • Feedback
            •      Webinar Feedback
            •      Next Steps/Moving Forward

                                                                 (2)
Twitter hashtag:             Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved.
                                                   Twitterhashtag: #kmasp2010
ABOUT KMA
o    Founded in 1995, Gold Certified since 2004, SharePoint since 2001
o    25 employees: PM, Analyst, Developer, Engineer, QA, Architect
o    Geography: New England
o    Industry focus: Professional Services, Life Sciences & Financial Services
o    Microsoft technology focus:
       • SharePoint, SQL Server, Office, and Visual Studio.NET
       • Strategic partnerships: Infrastructure, Dynamics, EPM, Training, Licensing
• Specialties in:
       • Collaboration: Portals, Websites, Communities and Content Management
       • Insight: Enterprise Search and Business Intelligence
       • Productivity: Forms and Office Client Customization, Mekko Graphics (ISV)




                                                              (3)
        #kmasp2010
Twitter hashtag:          Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved.
About the Speakers
                           KMA – Amy Talhouk
                           • 15 year IT Professional
                           • 10 years focused on Financial Services
                             Consulting
                           • Supported and promoted SharePoint
                             and Project Server in various
                             capacities since 2004
                           • KMA Associate focused on Project
                             Management and Business Analysis
                           • Twitter: @atal64



                                                         (4)
        #kmasp2010
Twitter hashtag:     Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved.
About the Speakers
                     • 17 year IT Professional
                     • 3 years with Microsoft as a SharePoint
                       technology specialist
                     • MS customer for 14 years working in
                       technical IT architect, development and
                       management roles
                     • Blog: http://blogs.technet.com/cbortlik
                     • Twitter: @cbortlik



                                                          (5)
        #kmasp2010
Twitter hashtag:      Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved.
Agenda

• Creating a Social Enterprise
        – Defining the Social Computing in the Enterprise
        – Why Social Computing Works
        – Business Value of Social Computing
• SharePoint 2010 Social Capabilities LIVE Demonstration
        –    Enhanced My Site
        –    The Note Board
        –    A Five-Star Rating System
        –    Social Tagging and Bookmarking
        –    Multimedia Support
• Questions & Answers

                                                             (6)
        #kmasp2010
Twitter hashtag:         Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved.
Defining the Social Enterprise

• Is not what you find on Wikipedia:
        – “…social mission driven organizations which apply market-
          based strategies to achieve a social purpose…”
• Is not external facing
• Is not Facebook
                • No personal photos and updates
                • Not about Farmville requests




                                                               (7)
        #kmasp2010
Twitter hashtag:           Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved.
So what is the Social Enterprise?

• An enterprise or business that leverages its internal
  Intellectual Property (IP) through the use of social
  computing to grow its business




                                                              (8)
        #kmasp2010
Twitter hashtag:          Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved.
Why Social Computing Works

• Social allows you to uncover
  new information sources and
  enables future collaborations
• Serendipitous discovery of
  someone or something that
  can help you be faster and
  more effective



                                                            (9)
        #kmasp2010
Twitter hashtag:        Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved.
Why Social Computing Works

It’s a Middle School dance…




                                                           …not a rave.
                                                           (10)
        #kmasp2010
Twitter hashtag:        Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved.
Business Value of the Social Enterprise

• Achieve Cost Savings
              • Increase productivity through the reuse of existing IP
              • Work more efficiently in distributed teams through improved
                communications
• New Idea Generation
              • Shorten the learning curve
              • Get to brainstorming and problem solving faster




                                                              (11)
        #kmasp2010
Twitter hashtag:           Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved.
SharePoint 2010 Communities Platform
                                                                                                                       Blogs, Wikis,
    Team Sites                                                                                                         Podcasts
    Tag Profile Pages                                                                                                 Enterprise Wikis
    Office Client
     Backstage,                                                                                                        Rich Media
     Co-authoring                                                                                                       Support

    Mobile Access                                                                                                     Team Sites
    SharePoint
                                                                                                                       Ratings
     Workspace
     Offline access                                                                                                    Office Web Apps
    Outlook Synch &
     Social Connector                                                                                                  Note Board
    External Access
                                                                                                             My Network,
                                                                                                              My Profile
   Social &                                                                                                 Activity Feeds
    Taxonomy Tags
                                                                                                             Status Updates
   Ask Me About,                                                                                            Photos, Contact
    Colleague & Expertise                                                                                     Card, Presence
    Suggestions                                                                                               everywhere
   People & Expertise                                                                                       Notifications
    Search                                                                                                    & Alerts

   Organization Browser
                                                               (12)
                            Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved.
   Twitter hashtag:
    Social Bookmarks                              Twitterhashtag: #kmasp2010
Questions and Answers




                                                         (13)
        #kmasp2010
Twitter hashtag:      Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved.
Where do you get started?

• People
        – Identify Influencers
        – Identify Information Hoarders
• Process
       • Focus on Content
       • Compliance Requirements
• Technology
        – Baseline your Environment


                                                          (14)
        #kmasp2010
Twitter hashtag:       Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved.
Resources: To Learn More

• From Microsoft:
        – SharePoint User groups: http://tinyurl.com/spusers
        – Getting Started with SharePoint 2010:
          http://tinyurl.com/SP2010Start
        – SharePoint 2010 Communities Home:
          http://tinyurl.com/spcommunities


• Regarding today’s topics:
        • ROI: “How to Measure Anything” by Douglas Hubbard
        • ROI: “Learn to Speak to Your CFO” 5-part series by Paul
          Culmsee (http://www.cleverworkarounds.com)

• Other areas of note:
        – NewsGator: Social Sites for SharePoint


                                                             (15)
        #kmasp2010
Twitter hashtag:          Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved.
Resources: How KMA Can Help
• Content:
        •    Online content, blogs, articles available through www.kma-llc.net/insights
        •    Monthly live seminars/webinars, recent topics at www.slideshare.net/kmallc
        •    One-to-one discussions with you about your unique business problem


• Events:
        •    KM Community events: SIKM Boston and KM Forum
        •    Gilbane Conference: “Applications of Search in SharePoint” Panel 12/2
        •    SharePoint Saturdays and BASPUG: Continued engagement


• Offerings
        •    SharePoint Health Check - fixed price engagement
        •    SharePoint 2010 Readiness - fixed price engagement
        •    SharePoint Deployment Planning Services (SDPS) and Business Value Planning Services
             (BVPS) – funded with SA benefits

                                                                 (16)
        #kmasp2010
Twitter hashtag:              Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved.
In Closing…
• How to get (and share) a copy of today’s slides

• Continue the SharePoint conversation with KMA

        Name                                                  E-mail                                      Phone

        Amy Talhouk                                           Atalhouk[at]kma-llc[dot]net                 781.693.6830

        Mike Gilronan – partner                               Mgilronan [at]kma-llc[dot]net               781.693.6823


• Next KMA Insights Webinar December 15, 2010 – watch for invitation:
        – Global survey of nearly 900 organizations
        – Learn about adoption trends, best practices, and common challenges:
            “How is Your Company Using SharePoint?”
        – Featuring guest speaker Mark Miller from endusersharepoint.com

• Feedback/survey/poll

• Thank you to our speakers and attendees!!!
                                                                     (17)
        #kmasp2010
Twitter hashtag:                  Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved.

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KMA webinar: Creating a Social Enterprise with SharePoint 2010

  • 1. Webinar Series November 17th, 2010 Creating the Social Enterprise with SharePoint 2010 Presented by:
  • 2. Housekeeping Items • Experiencing Issues? • Change color of your seat to RED • Questions for Speakers? • Submit questions during webinar • Twitter Discussion • #kmasp2010 • Feedback • Webinar Feedback • Next Steps/Moving Forward (2) Twitter hashtag: Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved. Twitterhashtag: #kmasp2010
  • 3. ABOUT KMA o Founded in 1995, Gold Certified since 2004, SharePoint since 2001 o 25 employees: PM, Analyst, Developer, Engineer, QA, Architect o Geography: New England o Industry focus: Professional Services, Life Sciences & Financial Services o Microsoft technology focus: • SharePoint, SQL Server, Office, and Visual Studio.NET • Strategic partnerships: Infrastructure, Dynamics, EPM, Training, Licensing • Specialties in: • Collaboration: Portals, Websites, Communities and Content Management • Insight: Enterprise Search and Business Intelligence • Productivity: Forms and Office Client Customization, Mekko Graphics (ISV) (3) #kmasp2010 Twitter hashtag: Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved.
  • 4. About the Speakers KMA – Amy Talhouk • 15 year IT Professional • 10 years focused on Financial Services Consulting • Supported and promoted SharePoint and Project Server in various capacities since 2004 • KMA Associate focused on Project Management and Business Analysis • Twitter: @atal64 (4) #kmasp2010 Twitter hashtag: Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved.
  • 5. About the Speakers • 17 year IT Professional • 3 years with Microsoft as a SharePoint technology specialist • MS customer for 14 years working in technical IT architect, development and management roles • Blog: http://blogs.technet.com/cbortlik • Twitter: @cbortlik (5) #kmasp2010 Twitter hashtag: Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved.
  • 6. Agenda • Creating a Social Enterprise – Defining the Social Computing in the Enterprise – Why Social Computing Works – Business Value of Social Computing • SharePoint 2010 Social Capabilities LIVE Demonstration – Enhanced My Site – The Note Board – A Five-Star Rating System – Social Tagging and Bookmarking – Multimedia Support • Questions & Answers (6) #kmasp2010 Twitter hashtag: Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved.
  • 7. Defining the Social Enterprise • Is not what you find on Wikipedia: – “…social mission driven organizations which apply market- based strategies to achieve a social purpose…” • Is not external facing • Is not Facebook • No personal photos and updates • Not about Farmville requests (7) #kmasp2010 Twitter hashtag: Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved.
  • 8. So what is the Social Enterprise? • An enterprise or business that leverages its internal Intellectual Property (IP) through the use of social computing to grow its business (8) #kmasp2010 Twitter hashtag: Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved.
  • 9. Why Social Computing Works • Social allows you to uncover new information sources and enables future collaborations • Serendipitous discovery of someone or something that can help you be faster and more effective (9) #kmasp2010 Twitter hashtag: Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved.
  • 10. Why Social Computing Works It’s a Middle School dance… …not a rave. (10) #kmasp2010 Twitter hashtag: Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved.
  • 11. Business Value of the Social Enterprise • Achieve Cost Savings • Increase productivity through the reuse of existing IP • Work more efficiently in distributed teams through improved communications • New Idea Generation • Shorten the learning curve • Get to brainstorming and problem solving faster (11) #kmasp2010 Twitter hashtag: Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved.
  • 12. SharePoint 2010 Communities Platform  Blogs, Wikis,  Team Sites Podcasts  Tag Profile Pages  Enterprise Wikis  Office Client Backstage,  Rich Media Co-authoring Support  Mobile Access  Team Sites  SharePoint  Ratings Workspace Offline access  Office Web Apps  Outlook Synch & Social Connector  Note Board  External Access  My Network, My Profile  Social &  Activity Feeds Taxonomy Tags  Status Updates  Ask Me About,  Photos, Contact Colleague & Expertise Card, Presence Suggestions everywhere  People & Expertise  Notifications Search & Alerts  Organization Browser (12) Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved.  Twitter hashtag: Social Bookmarks Twitterhashtag: #kmasp2010
  • 13. Questions and Answers (13) #kmasp2010 Twitter hashtag: Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved.
  • 14. Where do you get started? • People – Identify Influencers – Identify Information Hoarders • Process • Focus on Content • Compliance Requirements • Technology – Baseline your Environment (14) #kmasp2010 Twitter hashtag: Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved.
  • 15. Resources: To Learn More • From Microsoft: – SharePoint User groups: http://tinyurl.com/spusers – Getting Started with SharePoint 2010: http://tinyurl.com/SP2010Start – SharePoint 2010 Communities Home: http://tinyurl.com/spcommunities • Regarding today’s topics: • ROI: “How to Measure Anything” by Douglas Hubbard • ROI: “Learn to Speak to Your CFO” 5-part series by Paul Culmsee (http://www.cleverworkarounds.com) • Other areas of note: – NewsGator: Social Sites for SharePoint (15) #kmasp2010 Twitter hashtag: Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved.
  • 16. Resources: How KMA Can Help • Content: • Online content, blogs, articles available through www.kma-llc.net/insights • Monthly live seminars/webinars, recent topics at www.slideshare.net/kmallc • One-to-one discussions with you about your unique business problem • Events: • KM Community events: SIKM Boston and KM Forum • Gilbane Conference: “Applications of Search in SharePoint” Panel 12/2 • SharePoint Saturdays and BASPUG: Continued engagement • Offerings • SharePoint Health Check - fixed price engagement • SharePoint 2010 Readiness - fixed price engagement • SharePoint Deployment Planning Services (SDPS) and Business Value Planning Services (BVPS) – funded with SA benefits (16) #kmasp2010 Twitter hashtag: Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved.
  • 17. In Closing… • How to get (and share) a copy of today’s slides • Continue the SharePoint conversation with KMA Name E-mail Phone Amy Talhouk Atalhouk[at]kma-llc[dot]net 781.693.6830 Mike Gilronan – partner Mgilronan [at]kma-llc[dot]net 781.693.6823 • Next KMA Insights Webinar December 15, 2010 – watch for invitation: – Global survey of nearly 900 organizations – Learn about adoption trends, best practices, and common challenges: “How is Your Company Using SharePoint?” – Featuring guest speaker Mark Miller from endusersharepoint.com • Feedback/survey/poll • Thank you to our speakers and attendees!!! (17) #kmasp2010 Twitter hashtag: Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved.