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Anti Piracy Training / Seminar
Behind the scenes (notes from Cpt. Von der Hoeh)
Consultants- Negotiators
- Even though ship owners and managers are aware of the risk of
high jacking of vessels staff is not trained and experienced in
hostage negotiations
- in case of a high jacking professional consultants are engaged to
help owners to manage the situation and to negotiate settlements.
- these professional consultant companies are in the owners office
within hours after they have been contacted.
- the company and the negotiator are acting in the best interests of
the crew
Why to Negotiate
- the demands of the pirates are to high to be paid by the
company without negotiations
- to agree a settlement amount easily will encourage
the pirates to disregard the agreement but to demand
higher amounts, which can not be arranged by owners
- insurances cover not the full amounts and will not
advance
- demands possible later high jacking will be to high and
situations will last much longer.
Difficulties to Overcome
Once a settlement has been reached other difficulties must be
overcome:
- the ransom must be paid in cash
- how to deliver the cash
(air drop, boat transfer)
- how to transfer the cash to the delivery point
African banks are not holding stockpiles of USD, transport from
owners country to African port
- how to ensure the money will be delivered
Danger of hold-ups during the transfer
All steps of the delivery contain possible dangers and delays of
the settlement
Proof of Life
- before any ransom will be delivered the company wants to
have proof of life of the crew.
- Proof of life questions will be asked, that can only be answered
by the crew member
- a p.o.l. question could be:
> what does the painting in your living room show?
> where did you meet your wife?
 what is the favoured toy of your eldest son
And many more possibilities, which are very individual and only
answerable by the crew member.
Release
- Marlow Navigation experienced so far two high jacking
- after the release of the vessel and departure of the crew
vessels entered a save port in Oman
- the crew was met by owners and Marlow’s representative
- all crew was accommodated in a hotel
- an extensive de-briefing by the company and several
authorities was conducted in a very relaxed atmosphere. The
actions during the hostage situation and the timing was
explained in detail.
- crew was provided with chance for shopping personal effect
before travelling home
- the Filipino crew was welcomed by the ambassador of the
Philippines
Others
Master was giving vital information in a language not
known to the pirates (Polish) during the regular
telephone calls.
i.e. Bunkers, provision, freshwater rob, general situation,
no crew injured or hurt etc.
- crew was hiding mobile phones
- air-condition condensate was collected in fresh water tanks
THANK YOU

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Out of scene negotiation

  • 1. Anti Piracy Training / Seminar Behind the scenes (notes from Cpt. Von der Hoeh) Consultants- Negotiators - Even though ship owners and managers are aware of the risk of high jacking of vessels staff is not trained and experienced in hostage negotiations - in case of a high jacking professional consultants are engaged to help owners to manage the situation and to negotiate settlements. - these professional consultant companies are in the owners office within hours after they have been contacted. - the company and the negotiator are acting in the best interests of the crew
  • 2. Why to Negotiate - the demands of the pirates are to high to be paid by the company without negotiations - to agree a settlement amount easily will encourage the pirates to disregard the agreement but to demand higher amounts, which can not be arranged by owners - insurances cover not the full amounts and will not advance - demands possible later high jacking will be to high and situations will last much longer.
  • 3. Difficulties to Overcome Once a settlement has been reached other difficulties must be overcome: - the ransom must be paid in cash - how to deliver the cash (air drop, boat transfer) - how to transfer the cash to the delivery point African banks are not holding stockpiles of USD, transport from owners country to African port - how to ensure the money will be delivered Danger of hold-ups during the transfer All steps of the delivery contain possible dangers and delays of the settlement
  • 4. Proof of Life - before any ransom will be delivered the company wants to have proof of life of the crew. - Proof of life questions will be asked, that can only be answered by the crew member - a p.o.l. question could be: > what does the painting in your living room show? > where did you meet your wife?  what is the favoured toy of your eldest son And many more possibilities, which are very individual and only answerable by the crew member.
  • 5. Release - Marlow Navigation experienced so far two high jacking - after the release of the vessel and departure of the crew vessels entered a save port in Oman - the crew was met by owners and Marlow’s representative - all crew was accommodated in a hotel - an extensive de-briefing by the company and several authorities was conducted in a very relaxed atmosphere. The actions during the hostage situation and the timing was explained in detail. - crew was provided with chance for shopping personal effect before travelling home - the Filipino crew was welcomed by the ambassador of the Philippines
  • 6. Others Master was giving vital information in a language not known to the pirates (Polish) during the regular telephone calls. i.e. Bunkers, provision, freshwater rob, general situation, no crew injured or hurt etc. - crew was hiding mobile phones - air-condition condensate was collected in fresh water tanks