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Positioning the Business Model: Emotional Value Performance; Key Building Blocks;
Rational Value Performance

                              EMOTIONAL VALUE PERFORMANCE


                 Reputation                                 Experience




                                  KEY BUILDING BLOCKS

                  Partner                                   Customer
                  Network                                  Relationship




    Core          Business                Value            Distribution     Customer
 Capabilities     Functions            Proposition          Channels        Segments




                              RATIONAL VALUE PERFORMANCE

                    Cost                                     Revenue
                  Structure                                  Streams




                                       Koen Klokgieters                   Business Model Innovation

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Business Model Innovation Framework

  • 1. Positioning the Business Model: Emotional Value Performance; Key Building Blocks; Rational Value Performance EMOTIONAL VALUE PERFORMANCE Reputation Experience KEY BUILDING BLOCKS Partner Customer Network Relationship Core Business Value Distribution Customer Capabilities Functions Proposition Channels Segments RATIONAL VALUE PERFORMANCE Cost Revenue Structure Streams Koen Klokgieters Business Model Innovation