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Generation 4.0
Working @ the Intersection
of People and Technology

      Erin Logsdon
 Consultant, Digital Solutions
        NELINET, Inc.
What is a generation?
• All the people living at the same time or
  of approximately the same age.




   http://www.flickr.com/photo_zoom.gne?id=2028762948&size=m   http://www.flickr.com/photo_zoom.gne?id=525742850&size=m
Source: http://www.flickr.com/photo_zoom.gne?id=361142443&size=o
4 Generations
• Traditionalists
  – 1925-1942

• Baby Boomers
  – 1943-1960

• Generation X
  – 1961-1981

• Generation Y
  – 1982-2002             http://www.flickr.com/photo_zoom.gne?id=35724835&size=m
Traditionalists
Communication
           Boomer & Gen X   Traditionalists

• Honor the chain of command
• Offer them job security
• Value their experience
• Appreciate their dedication


                            Source: http://www.cnn.com/HEALTH/library/WL/00045.html
Baby Boomers
Generation X
Communication
        Boomer --> Generation X
• Get to the point
• Use e-mail
• Give them space
• Get over the notion of dues paying
• Lighten up

                          Source: http://www.cnn.com/HEALTH/library/WL/00045.html
http://www.flickr.com/photo_zoom.gne?id=474399662&size=m




What do they want?




                                  &
                          Source: http://www.flickr.com/photo_zoom.gne?id=581816877&size=m
Source: http://www.flickr.com/photo_zoom.gne?id=19861632&size=l
Generation Y
Communication
      Boomer & Gen X Gen Y

• Challenge them
• Ask them their opinion
• Find them a mentor
• Provide timely feedback


                            Source: http://www.cnn.com/HEALTH/library/WL/00045.html
Source: http://www.flickr.com/photo_zoom.gne?id=431708434&size=m




What do they want?




                     Source: http://www.flickr.com/photo_zoom.gne?id=131488403&size=m
http://www.us.randstad.com/2008WorldofWork.pdf
Librarians by Age




        http://www.ala.org/ala/ors/reports/membership_younger.pdf
Where did they go?
Technology View
• Anything that is in the world when you were
  born is normal and ordinary and is just a
  natural way the world works.
• Anything that is invented between the time
  when you are 15 to 35 is new, revolutionary,
  and exciting, and you can possibly get a career
  in it.
• Anything invented after you are 35 is against
  the natural order of things.
           » Douglas Adams, author of The Hitchhiker’s Guide to the Galaxy
Online over time
COMMUNICATION
How can I reach you?
•   Phone
•   Web
•   Email
•   IM
•   Text Messaging
•   Twitter
•   RSS
•   Print
•   In Person
•   Facebook/MySpace
Email is
Dead!
Long Live
Email!
OMG!
In the fourth quarter of 2007,
American cellphone subscribers
for the first time sent text
messages more than they phoned,
according to Nielsen Mobile. Since
then, the average subscriber’s
volume of text messages has shot
upward by 64 percent, while the
average number of calls has
dropped slightly.


 Source:
 http://www.nytimes.com/2008/09/29/technology/29drill.html?_r=2&adxnnl=1&pa
 rtner=rssuserland&emc=rss&adxnnlx=1222650007-
 Xrmxs+XS6Lh4rxM9s9uCMQ&oref=slogin&oref=slogin
Instant Messaging

  1.7 billion
  Instant Messages sent across
  AOL's messaging networks
  (AIM and ICQ) each day,
  during the quarter ended
  June 30, 2007
  http://corp.aol.com/whoweare/facts.shtml
Facebook had

44 million+
unique visitors in October 2008




               Source: http://siteanalytics.compete.com/myspace.com+facebook.com/?metric=uv
Media in the Lives of 8-18 year-olds




                  Generation M: Media in the Lives of 8-18 year-olds, Executive Summary
Media in the Lives of 8-18 year-olds




                  Generation M: Media in the Lives of 8-18 year-olds, Executive Summary
Integration
Quiz Time!
   Which generation is the largest
   user of public libraries?
Generation Y!




            http://www.pewinternet.org/PPF/r/231/report_display.asp
http://www.pewinternet.org/pdfs/Pew_UI_LibrariesReport.pdf
The IMLS National Study on the Use
of Libraries, Museums and the
Internet




                  http://interconnectionsreport.org/
Image Source: Cayusa
Questions?

Contact Info:
Erin Logsdon
logsdon@nelinet.net
508.597.1946

Additional Info:            Source: http://www.flickr.com/photo_zoom.gne?id=327122302&size=m




http://del.icio.us/taxonomylady/generations

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Generation 4.0: Working at the Intersection of People and Technology