Zoning Out @ Lewisville PL
•Descargar como PPTX, PDF•
1 recomendación•446 vistas
Dreaming of ditching Dewey? Interested in reorganizing your collections? Discover how the Lewisville Public Library kept Dewey but reorganized its DVD, fiction, and nonfiction collections to improve the user experience and increase circulation. Presented at the 2015 Texas Library Association Annual Conference in Austin.
Recomendados
Recomendados
Más contenido relacionado
Similar a Zoning Out @ Lewisville PL
Similar a Zoning Out @ Lewisville PL (20)
Último
Último (20)
Zoning Out @ Lewisville PL
- 1. Zoning Out @ Lewisville PL Adventures in Collection Reorganization Texas Library Association | 2015 Annual Conference | Austin, TX #txla15
- 2. CHERIE KOFOED Adult Services Librarian Lewisville Public Library KELLY BROUILLARD Adult Services Supervisor Lewisville Public Library
- 3. Ditched Dewey Dewey Hybrid • Delta Township (MI) District Library • Topeka & Shawnee Co. (KS) Public Library • Gail Borden Public Library District, Rakow Branch (IL) • Darien (CT) Library • Pauline Haass Public Library (WI) • Lewisville (TX) Public Library • Maricopa Co. (AZ) Library District • Rangeview (CO) Library District Created WordThink, based on BISAC • Markham Public Library System (CAN) Created Customer Centred Classification (C3) • Wells Co. (IN) Public Library Created WordWise, a 3 word sequence system • Seward (NE) Memorial Library • Indian Prairie (IL) Public Library • Keokuk (IA) Public Library
- 4. Why reorganize your collection?
- 5. CIRCULATION Why reorganize your collection?
- 6. Lewisville Public Library • Medium sized public library • Single location • Broad, generalist collection • Adult Nonfiction (print) = 23,000 items • No true Technical Services Unit • Adult Services Unit 10 staff (4 Librarians, 6 Technicians)
- 7. Project Background 2010 2011 2012 PLA 2010 “Doing Away with Dewey” --Markham (CAN) Public Library System’s ‘homegrown’ Customer Centred Classification (C3) Spring/Summer Reorganized Adult Fiction by Genre August Reorganized DVD collection by film genre September/October • Ref collection weeded & moved to circulating • Created CAREER CENTER & TRAVEL CENTER
- 8. BEFORE
- 9. AFTER
- 10. Nonfiction Zone Project Timeline PHASE 1 | Sept/Oct 2012 • Research possible categories to be called Zones, created Zone definitions and guidelines, prepare/train staff, order supplies
- 12. Adult Nonfiction Zones 26 Zones total Animals & Pets ANI Art, Architecture & Photography ART Business & Finance BUS Computers & Technology COMP Crafts & Hobbies CRFT Crime CRM Education EDU Events & Holidays EVE Family & Relationship FAM Food & Drink FOOD Government & Politics GOV Health & Medicine HLTH History HIST Home & Garden HOME Law LAW Literature LIT Music & Performing Arts MUS Psychology & Philosophy PSYC Religion & Spirituality REL Science, Nature & Math SCI Self Help SELF Social Sciences SOC Sports, Games & Recreation SPOR Texas TEX Transportation TRSP World Language Learning WLAN
- 14. Supplies • Spine label sheets • Book tape • Label scraper • Adhesive remover
- 15. Nonfiction Zone Project Timeline PHASE 1 | Sept/Oct 2012 • Research possible categories to be called Zones, finalize Zone definitions and guidelines, prepare/train staff, order supplies PHASE 2 | November 2012—August 2013 • Assign each item to Zone, change call #/location, new label • Originally planned to have this phase complete by end of February 2013
- 16. Zone Assignments • Adult Services Librarians responsible for this step • Started with the 000s book-by-book • How to decide on the Zone: Subject headings FirstSearch/WorldCat Synopsis Amazon Book jacket Confer with other librarians • Where would the typical CUSTOMER expect to find it?
- 20. New Call Number Labeling
- 21. Display progress
- 22. Nonfiction Zone Project Timeline PHASE 1 | Sept/Oct 2012 • Research possible categories to be called Zones, finalize Zone definitions and guidelines, prepare/train staff, order supplies PHASE 2 | November 2012—August 2013 • Assign each item to Zone, change call #/location, new label • Originally planned to have this phase complete by end of February 2013 PHASE 3 | September 2013 • 2nd pass to find items missed, run reports & prepare shelving layout
- 24. Nonfiction Zone Project Timeline PHASE 1 | Sept/Oct 2012 • Research possible categories to be called Zones, finalize Zone definitions and guidelines, prepare/train staff, order supplies PHASE 2 | November 2012—August 2013 • Assign each item to Zone, change call #/location, new label • Originally planned to have this phase complete by end of February 2013 PHASE 3 | September 2013 • 2nd pass to find items missed, run reports & prepare shelving layout PHASE 4 | October 1-19, 2013 • Move books/shelves, create/hang new signage
- 25. BEFORE
- 26. AFTER
- 27. AFTER
- 31. BEFORE
- 32. AFTER
- 36. Wrapping Up the Project • Invested in signage, maps, aisle # (created in-house)
- 39. Wrapping Up the Project • Invested in signage, maps, aisle # (created in-house) • Staff party to celebrate! • Continue to tweak Zone assignments
- 40. • Divided among the Adult Services Librarians • Created a processing profile grid in Brodart Bibz for each Zone Selecting Materials for Zones
- 42. What We Learned • Be flexible. Project timing will ebb and flow. • Opportunity to weed & get to know your collection. • Shelving now easier/faster. • Prepare for customer feedback. Remember, you can’t please everyone.
- 43. CHERIE KOFOED Adult Services Librarian ckofoed@cityoflewisville.com KELLY BROUILLARD Adult Services Supervisor kbrouillard@cityoflewisville.com @LibGirl28 http://www.slideshare.net/krbrouillard
Notas del editor
- There are lots of examples of public libraries that have either replaced Dewey completely with their own “home grown” classification system or created some sort of Dewey hybrid where they’ve paired a subject with Dewey. The Lewisville Public Library is one of those “hybrid” collections. We’re going to show you why we chose to reorganize our collection and how we went about it, and offer some tips to help make your reorganization project a success.
- Why reorganize your collection? For one, library customers are still perplexed and confused by Dewey simply because they don’t understand it. They often don’t have the time or the desire to learn it. Dewey has served us well for 140 years, but many libraries are coming to realize that it no longer works for their customers. Many customers prefer and expect the library collection to be like a bookstore. More often than not, a customer comes to the desk and asks “Where are your Psychology books?” They just want to browse. You’ll likely direct them to the 150s, but there are also Psychology books in the 170s, 190s, 305s, 616s… For OUR customers and OUR collection, having a subject-based, browse-able system made sense.
- Another reason to reorganize might be declining circulation. When we began our reorganization project our circulation across the library was doing well, except for Adult Nonfiction books. By reorganizing and revitalizing the nonfiction book collection we hoped the circulation would increase. In the last couple of years, Lewisville PL circulation has been declining across ALL collections. This decline is due to reasons other than the collection organization. Other libraries who have reorganized their collections in a similar fashion have documented significant increases in circulation. For example, the Delta Township (MI) District Library saw a 122% increase in circulation in the first year after they reorganized their nonfiction collection. Thus, reversing a declining circulation is a valid reason for collection reorganization.
- Now to give you a picture of the Lewisville Public Library: Medium sized public library in Dallas-Fort Worth (TX) metroplex (about 25 miles north of downtown Dallas) Single location Serve a community of around 100,00 people Broad, generalist collection Adult Nonfiction print collection = 23,000 items At the time of our reorganization, we did not have a “Technical Services unit” in the traditional sense, so it was up to the Adult Services Staff to plan and carry out the reorganization project. Adult Services Unit = 10 staff (4 Librarians, 6 Technicians – half were PT)
- 2010 –Adult Services Supervisor attended a session at PLA called “Doing Away with Dewey” where the Markham (CAN) Library System talked about their Customer Centred Classification system. 2011 – Decided to tackle our Adult Fiction collection and reorganize it into 7 Genres. FICTION GENRES: General 5. Mystery/Suspsense SciFi/Fantasy/Horror 6. Western Inspirational 7. Graphic Novels Romance August 2012 – Moved on to the DVD collection and reorganized that collection into 9 film genres: DVD GENRES: Romance 6. Musical Comedy 7. Drama Action/Adventure 8. Western Mystery 9. Sci-Fi/Fantasy/Horror Foreign Film Sept/Oct 2012 – Heavily weeded the Reference collection; items we kept were moved to nonfiction circulating collection. Created the Career Center and Travel Center.
- Reference collection
- Career Center & Travel Center Opened up the space, room for additional seating, more visually interesting
- After reorganizing the Adult Fiction, DVDs, and creating the Career and Travel Centers, we moved into Phase 1 of the Nonfiction reorganization. Phase 1 included: Researching possible categories and deciding on our Zones Creating Zone definitions and guidelines Preparing/training staff Ordering supplies for the project
- To decide what subject categories we would use, we researched what other libraries were using. Looked at Amazon and Barnes & Noble subject categories (We did not use BISAC) Each Adult Services Librarian came up with their suggested list, then met together to decide on our Zones. Turned out all 4 librarians were pretty much on the same page, so deciding the Zones was an easy process.
- Originally decided upon 25 Zone categories – just recently added the 26th Zone, WLAN, after taking the language learning books out of the Travel Zone The categories you choose should be based on YOUR users and YOUR collection. Maybe your collection has a large focus on Gardening. You may want to have a Gardening Zone separate from Home & Garden. If you’re not a library in Texas you likely won’t have a Texas Zone. Once the Zones were decided, we chose the 3-4 letter abbreviation for each that would be the prefix to the Dewey number.
- Once all Zone categories were chosen, we wrote the guidelines/definitions for each Zone. This document is so important! If we weren’t sure which Zone to choose for an item, we referred to the guidelines. It ensured the librarians were consistently assigning items to the appropriate Zone. During the project, we continually made changes to this document as we identified additional sub-topics that needed to be added or decided that certain subjects belonged in another Zone.
- In preparation for relabeling every item, we ordered supplies.
- Phase 2 was the longest phase. Here we were assigning each and every item to a Zone, changing the call # and location in the system, and relabeling each item
- The Adult Services Librarians were responsible for assigning each item to a Zone. We started with the 000s and worked our way through to the 999s. A librarian would pull a cart of books and go book-by-book assigning each title to a Zone. To decide on the Zone for each item, we would pull up the item record, look at the subject headings, synopsis, and read the book jacket. Sometimes we’d have to further and look up the book in FirstSearch and also Amazon in order to come to a consensus. There are times when the overarching subject of a book isn’t clear cut. Since we were working on this project while we were at the service desk, we often had to set an item aside until we could get with the other librarians to confer and come to a consensus. Ultimately, when deciding on where a book should go, we asked ourselves “Where would a customer expect to find this book?
- Once the librarian decided on the Zone, they added the Zone prefix to the call number field in the Bibliographic Record.
- Then added the Zone prefix to the call number in the Item Record and changed the home location. We created a new home location designator for each Zone.
- OPAC view of the title—Zone is identified in the call # and home location
- Once the entire cart of books had been assigned a Zone and changed in the system, the cart was ready for new labels. At this point the Adult Services Technicians became a part of the process. They would take a cart of books that a librarian had changed in the system, run a label report and print the new labels, then remove the old label and place the new label on each item. Librarians helped with the relabeling if they had time. The more people working on the process, the faster we could complete the project. Once the cart was relabeled, the books went back on the shelf. During this phase we continued to shelve the nonfiction books by Dewey, ignoring the new Zone prefix.
- The entire library was interested in the progress and eager to see the end result. We found it helpful to display our progress through the project – especially during Phase 2 since this was the longest phase. We created this thermometer-style poster that hung in the main staff area. Every week, we’d run a report so see how many items had been assigned to a Zone and then display that progress.
- While Phase 2 was the initial pass through the entire nonfiction collection, Phase 3 was the 2nd pass through the collection to assign and relabel items that were missed on the 1st pass. Started again in the 000s, we went all the way through the collection. Our shelvers were a big help at this point. As items were returned by customers, the shelvers would find the items that had not yet been assigned to a Zone and would bring those to an Adult Services Librarian. At this point the Adult Services Supervisor ran reports and prepared a plan for the actual relocation of the nonfiction items into their Zones.
- The Adult Services Supervisor ran reports to identify the number of items that were now assigned to each Zone. Based on the average size of a nonfiction book, she calculated roughly how many books would fit on each shelf and then how many shelves we would need for each Zone. So for example, the Animals & Pets Zone has 754 items which would need roughly 777 inches. If we filled each shelf up to 26” we would need 30 shelves for the Animals & Pets Zone. Based on these calculations she created a layout/map placing all of the Zones in the Adult Nonfiction Area, which we used to guide us in actually moving the shelves and books.
- Phase 4 was surprisingly the shortest phase of the project. This was when we actually moved shelves and moved the books to their Zones, then finished up by creating new signage.
- Before the reorganization, all of the shelves in Adult Nonfiction were lined up in long, straight, linear aisles with an aisle cutting through the middle, perpendicular to the shelves.
- During the move, we angled the front section of shelves toward the desk and left the back section straight
- Angling the front section toward the desk allows customers and staff to easily see the end panels from the desk. It’s also visually more interesting than the long, straight aisles. Looking down the aisle from the front you can see to the back section
- Phase 4 also included finishing up the project with signage. In reorganizing the shelves, we removed the top shelf of every section which left us space to create banner signage for each section.
- The banner over each section of shelves makes it very clear what Zone you are in.
- This is especially important in the few cases where two Zones share an aisle, as is the case with Social Sciences and Law.
- We also redesigned our end panel signage. Before the project, we had 8.5 x 11 frames mounted at the very top of the end panel. We decided to remove these frames for several reasons: Too small in which to fit all of the information, especially for those aisles that had more than 1 Zone. Customers didn’t look that high Were not visually interesting or eye catching
- The new end panel signage is at eye level, runs horizontally. Colors match the Zone banners. We also added aisle numbers which we didn’t have before this project, and these are now easy to see.
- The Lewisville Library is fortunate to have a poster printer (HP Z2100) in the library, so we designed and printed all of the new signage in house.
- All said and done, the project was completed on October 19, 2013 = 12 month project
- The complete redesign of our signage was an extremely important component of the project. Not just the banners, new end panel signage and aisle numbers, but also maps of the new layout and Aisle guides to hand to customers.
- Poster sized maps were displayed in the area around the Adult Nonfiction collection. Maps were printed so that we could give them to the customers.
- We recently created this Zone Guide (1/4 sheet in size) where we can write call numbers on one size, circle the appropriate aisle, and then hand it to the customer.
- To celebrate the completion of the project, we held a party for all of the library staff. Even though the Adult Services Unit was responsible for the project, other staff assisted as needed and everyone was supportive and excited. We continue to made modifications. As previously mentioned, we recently added a 26th Zone. We had our language learning books in the Travel Center, but discovered that didn’t make sense to most customers. After weeding all of our literary criticism volumes we had space in the nonfiction collection, so we created the World Language Learning Zone.
- Selection responsibilities for new nonfiction materials is divided among the Adult Services Librarians. Each librarian is responsible for selecting materials for and managing 5-6 Zones. We use Brodart for our print book materials. Our Acquisitions Librarian created a processing profile grid in Brodart Bibz for each Zone.
- The librarian builds a List of items for a Zone, then assigns the appropriate Grid Template. In this example, the librarian has built a List of items for the Music & Performing Arts Zone. When they are ready to submit the list for purchase, they apply the Music-Performing Arts Zone grid template. Through Brodart processing, the Zone prefix and home location are applied to the new item records and items come processed with the Zone on the spine label.
- Some things we learned from the project: Be flexible. Anticipate that the project timing will ebb and flow. Our project took 4 ½ months longer than we planned. We estimated a timeline based on how quickly we were able to reorganize the Fiction collection and planned on Phase 2, the assigning and relabeling of the items, to take about 4 months Instead it took 10 months. This was because: -- Choosing a Zone wasn’t always easy or clear cut -- Other tasks/projects took priority and took us away from the reorganization project -- Staff out for TLA, vacation, etc. On the flip side, the actual moving of the shelves and the books went much faster than we planned – less than 2 weeks! Reorganization was an opportunity for us to weed the nonfiction collection. We actually weeded quite a bit of weeding! You can run a report to identify items to weed based on circulation or publication date, but sometimes actually touching an item and getting it in your hands offers the best perspective on the condition of your collection. Shelving is now easier and faster. Our shelvers immediately reported sorting and shelving items to be much easier. The Zones break apart some of those long ranges of Dewey numbers that take more time and focus to sort. The Zones break down the collection into smaller, more easily managed groups. Be prepared for customer feedback. Remember, you can’t please everyone. Some customers will LOVE IT and others will HATE IT. Some people just don’t handle change well, others are believe Dewey to be sacred and will be offended that you’ve altered it. For the most part, our customers really like it and we’ve had a very positive response.
- Please email us with any questions. We’re happy to share documents from our projects.