Mobile technologies are critical to the future of the oil and gas industry, especially when the “office” is a remote drilling site. This case study explains how Gore Nitrogen Pumping Services found significant time and money savings by revamping its frac vans with the latest mobile satellite communications systems.

1. Case Study
Reliable, Next-Generation Communications
Save Time and Money for Gore Nitrogen
Pumping Service
Company Info
Gore Nitrogen
Pumping Service, LLC
Gore Nitrogen offers a variety
of nitrogen, stimulation, and
fracturing services including:
Pressure testing
Purging
Drying
Oil well completion
Well stimulation
Nitrogen transports
Foam fracs
Pipeline services
Remote data transmitting
Gore Nitrogen Pumping Service
specializes in hydraulic fracturing
and nitrogen services. With
experienced, knowledgeable
employees, reliable service, and
custom equipment designs, Gore
Nitrogen provides results in the
safest, most cost-efficient manner.
The company maintains a quality
reputation in the industrial,
pipeline, and oil field service
industries. Since its inception
in 2001, Gore Nitrogen has
experienced a steady growth,
which it is positioned to continue.
Gore Nitrogen headquarters are
located in Seiling, Oklahoma,
with additional offices in Tuttle,
Oklahoma, and Liberal, Kansas.
Gore Nitrogen primarily serves
customers in Oklahoma, Texas,
Kansas, Arkansas, and eastern
Colorado, with authorization
to provide services in various
additional states.
Additional Resources
About mini-VSAT Broadband:
www.minivsat.com
About KVH Industries, Inc.:
www.kvh.com
All photos courtesy of Gore
Nitrogen Pumping Service, LLC
Summary
Millions of dollars are spent to build well sites in the
United States – research is done to determine where
natural resources like oil or gas are located, land rights
and licences are procured, and contractors are hired to
set up the sites – all before an oil field service company
can even determine whether the site will be productive.
To make that determination, companies like Gore
Nitrogen Pumping Service, LLC, are hired to “frac,” or
fracture, the wells, a dangerous process that determines
whether the investment will pay off.
“A typical job costs the customer $20,000 to more than $2 million, just to find out if anything
will come out of the ground,” explains Brandon Bensch, IT manager for Gore Nitrogen. “We
are committed to providing our services safely and efficiently. To accomplish this, our teams
and our clients monitor each job and make adjustments in real time, so it is imperative to have
reliable communications on site.” Mr. Bensch and his team rely on KVH’s TracPhone®
V3
antenna and mini-VSAT Broadbandsm
service to provide those connections.
Challenges
Many service providers in the oil and gas industry
use 1-meter communications antennas, mounted to
the roofs of their frac vans or other vehicles, to bring
satellite communications to the remote well sites where
they operate. Because of their size, these antennas must
be folded flat to travel and then deployed on site. This
process can significantly delay the start of a job, costing
both the frac provider and the client time and money.
Since these large antennas are not designed to operate
in motion, staff moving about during a job can jostle
the vehicle enough to disrupt the connection and cause
further delays.
Gore Nitrogen Pumping Service pro-
vides a variety of services at well sites,
including fracturing.
A fleet of Gore Nitrogen vehicles,
including the frac van equipped with
satellite communications.
Gore Nitrogen’s fleet of vehicles on its way to a well site.
©2013 KVH Industries, Inc. page 1

2. The Solution: KVH’s TracPhone V3 and
mini-VSAT Broadband Service
The TracPhone V3 is licensed by the U.S. Federal
Communications Commission (FCC) and includes a fully
stabilized, 15.5" (39 cm) antenna unit that weighs just 25 lbs
(11.3 kg), a powerful ViaSat ArcLight®
spread spectrum
modem, and a sleek antenna
control unit that are all fully
integrated and configured for
easy installation. ArcLight
spread spectrum technology
enables very small antennas
like KVH’s TracPhone V3 to
receive satellite transmissions
with the speed and reliability
of older, 1-meter VSAT
antennas that use the TDMA
transmission schemes. KVH’s
high-efficiency RingFire™
antenna design and dielectric
feed rod technology combine
to help the TracPhone V3
offer great performance, even in poor weather, and its
rugged, lightweight design is perfect for use in commercial
applications.
A managed airtime network solution, KVH’s mini-VSAT
Broadband network equips vehicles/vessels with true
broadband connections (downloads as fast as 2 Mbps and
uploads as fast as 1 Mbps), as well as Voice over IP (VoIP)
telephone lines with optimized service and prioritization
of applications. The network uses ViaSat ArcLight spread
spectrum technology, a reliable and efficient technology
proven in both commercial and military applications. The
service is ideal for demanding applications, providing reliable
connections in remote areas and adverse weather conditions.
After experiencing these issues,
Gore Nitrogen decided to
replace their 1-meter antenna
with a solution from KVH
Industries. The TracPhone
V3 is housed in a rugged
radome that protects it from
the elements, and it is designed specifically for in-motion
operation. The system can be powered on and used even
while the vehicle is en route to the well site.
“We’ve been on jobs where we’re working with another
company and their communications antenna will spin for
30 minutes just looking for a satellite, stop, spin another
20 minutes, and keep going without ever locking on. We
don’t have that concern with the TracPhone V3,” says Mr.
Bensch. “It has saved me countless hours – which means
saving money – because we just push a button instead of
reconfiguring the antenna every time we turn it on. We don’t
have to re-upload settings every few weeks, either. It just
works.”
Case Study
Supporting Safety and Customer Satisfaction at Remote Job Sites with SATCOM
Gore Nitrogen employees monitor the progress of a job from the
frac van.
©2013 KVH Industries, Inc. page 2
“We love the TracPhone V3
– it saves me a lot of time
and it always works,” says
Brandon Bensch, IT manager
for Gore Nitrogen Pumping
Service.
The Gore Nitrogen frac
van at a well site.
Gore Nitrogen’s frac van is equipped with KVH’s TracPhone V3
and mini-VSAT Broadband service.
A Gore Nitrogen employee operates one of the many pieces of
equipment that sends data directly to the frac van.

3. As a job progresses, Gore Nitrogen employees and their clients
monitor many systems in real time.
Case Study
Gore Nitrogen Pumping Service & KVH Industries
Installation and Activation
Gore Nitrogen is taking advantage of KVH’s TracPhone
lease program, which spreads the cost of the hardware out
over three years. The company pays one bill each month for
hardware and airtime, which saves time in the main office.
They purchased the TracPhone V3 from a certified KVH
dealer in Oklahoma, who completed the activation in a single
day.
“They did a great job going over every page of the contract,
making sure we understood everything and that we were
happy,” says Mr. Bensch. “The enclosed antenna is awesome,
and even the back of the TracPhone V3’s belowdecks rack
is neat and organized. This is a huge improvement over our
old system – the belowdecks equipment looked kind of goofy
and the techs who removed the antenna actually got soaked
because it was holding a couple of gallons of water.”
Results/Impact
“The mini-VSAT Broadband phone line has saved my bacon
several times! Even when cell service is available, the frac van
is still a metal box that can make calls difficult. Being able to
communicate clearly is key,” says Mr. Bensch. “With
mini-VSAT Broadband, the voice quality is better than a cell
phone – very clear and it doesn’t drop out when you turn
your head!”
“The need for data at well sites is increasing,” Mr. Bensch
points out. “Our customers want reports generated and sent,
and cell phone service just isn’t available everywhere. Ten
years ago, you may have seen one satellite antenna on a job,
but now there are multiples. It’s kind of a ‘have-to’ thing
now.”
However, the price of
hardware and equipment –
while small in comparison
to other costs on a well
site – can be an obstacle,
especially when the service
does not perform as
promised. “Any time you
can spend a little more
money and get a superior
product, I’m all for it. But the thing is, our KVH solution is
far superior AND more affordable than what we had before,”
says Mr. Bensch. “We started out on a promotional rate
with our old service, then one night it just stopped working.
It took a week to get back online, and the cost quadrupled
while the contention ratio hit 30:1. The unlimited
bandwidth was worthless because we couldn’t use it. Those
problems are completely eliminated with KVH – we get what
we pay for and we don’t have to mess with it.”
“We love the TracPhone V3 – it saves me a lot of time and it
always works,” he continues. “In fact, when it gets really cold,
the frac van’s onboard computer stops working but the V3
doesn’t! Eventually, we would like to add another TracPhone
system to at least one of our low-rate trucks because they’re
on site even longer than the frac van. It can be as long as
two months and we’ve had jobs where we had to drive these
vehicles ten miles just for cell service. KVH completely
eliminates that cost and inconvenience.”
©2013 KVH Industries, Inc. page 3
Reliable onsite communications, including voice and Internet, are imperative for dangerous jobs like fracturing wells.
Many well sites are located in
remote areas where cell phone
service is unavailable, making
satellite communications a more
reliable choice.

4. Supporting Safety and Customer Satisfaction at Remote Job Sites with SATCOM
CS_V3_GoreNitrogen_4.13_gA4
For TracPhone sales and
technical inquiries, contact:
Mr. Ken Lokey
National Sales Manager,
Land Mobile Products
KVH Industries, Inc.
klokey@kvh.com
401-845-2417
KVH, TracPhone, RingFire, CommBox, and the unique light-colored dome with dark contrasting baseplate are trademarks of KVH Industries, Inc. All other trademarks are the property of their respective owners
Specifications subject to change without notice “mini-VSAT Broadband” is a service mark of KVH Industries, Inc. U.S. Patent Pending
© 2013 KVH Industries, Inc. page 4
About KVH Industries, Inc.
KVH Industries, Inc., is the leading provider of in-motion satellite TV and
communications systems, having designed, manufactured, and sold more than
150,000 mobile satellite antennas for applications on vessels, vehicles, and aircraft.
KVH’s mission is to connect mobile customers around the globe with the same digital
television entertainment, communications, and Internet services that they enjoy in their
homes and offices. The company is based in Middletown, RI, with facilities in Illinois,
Denmark, Norway, Singapore, and Japan.
TracPhone V-series
System Overview
TracPhone V3ip
(New version of the TracPhone V3
recently introduced)
Case Study
Integrated CommBox Modem (ICM) –
Streamlined belowdecks unit includes
IP-enabled antenna control unit, built-in
CommBox Network Manager, ArcLight
spread spectrum modem, Voice over
IP (VoIP), Ethernet switch, and Wi-Fi
capabilities.
KVH offers a full line of TracPhone systems for use with its mini-VSAT
Broadband service, including the new TracPhone V3ip. This new
product includes KVH’s Integrated CommBox™ Modem (ICM) and
a variety of convenient features. For complete details about the new
TracPhone V3ip, please visit www.kvh.com/v3ipland.
www.kvh.com
KVH Industries, Inc.
World Headquarters
Middletown, RI U.S.A.
Tel: +1 401 847 3327 Fax: +1 401 849 0045
E-mail: info@kvh.com
KVH Industries A/S
EMEA Headquarters
Kokkedal, Denmark
Tel: +45 45 160 180 Fax: +45 45 160 181
E-mail: info@emea.kvh.com
KVH Industries Pte Ltd.
Asia-Pacific Headquarters
Singapore
Tel: +65 6513 0290 Fax: +65 6472 3469
E-mail: info@apac.kvh.com
www.kvh.com
KVH Industries, Inc.
World Headquarters
Middletown, RI U.S.A.
Tel: +1 401 847 3327 Fax: +1 401 849 0045
E-mail: info@kvh.com
KVH Industries A/S
EMEA Headquarters
Kokkedal, Denmark
Tel: +45 45 160 180 Fax: +45 45 160 181
E-mail: info@emea.kvh.com
KVH Industries Pte Ltd.
Asia-Pacific Headquarters
Singapore
Tel: +65 6513 0290 Fax: +65 6472 3469
E-mail: info@apac.kvh.com