1. JAS Forwarding
Worldwide Presentation
November 2, 2010

2.  Mission Statement
 Vision
 History
 Our Success & Future Plans
 Global Organization & Services
 Compliance & Quality
 Worldwide Network
 Information Technology
 Account Management
 Ongoing Support
 Wrap Up
Agenda

3. “To be an organization that is committed to providing
service at a level of excellence that exceeds every
industry standard, at a price that is fair. We will
accomplish this by creating an environment that
encourages and rewards our employees on reaching our
full potential, and puts emphasis on both competition and
equality.”
Mission Statement
Commitment to the Mission Statement has been a fundamental reason for the
exponential growth of JAS over the last thirty years. No organization can
achieve the growth JAS has shown without providing exceptional service and
competitive pricing to our customer base. Exceptional service comes from the
people within the JAS organization, people that have been invested in by the
JAS organization and that have grown as JAS has grown.
There are numerous examples of people having worked through the ranks at
JAS due to ability, hard work and the company’s belief in its people. A prime
example is Mr. Marco Rebuffi. Having started in the Milan branch 20+ years
Mr. Biagio Bruni,
Founder & Chairman

4. Our objective is to create lasting value to our clients
and shareholders by repeatedly and transparently
delivering the client’s products safely and on time.
Doing so in an atmosphere of integrity and honesty
that still allows our company to prosper in the long
term.
Vision

5. 1978 JAS was founded in Milan, Italy, by Biagio Bruni; JAS initially targeted the
Italian fashion industry to reach international markets.
1978 – 1988 During the first 10 years, JAS focuses on Europe and the Far East,
which resulted in a dominant market share in countries from Italy to Japan.
1985 Originally the focus was on providing air-freight services. But by 1985, JAS expanded its service
portfolio to include ocean-freight services to its rapidly-growing customer base.
1988 JAS became the No.1 IATA-ranked air-freight forwarder in Italy.
Late 1980s – 1990s Networks in China, United States and South America were established,
permitting a truly global presence and more evenly balanced trade flows over the three major trading
zones of Europe, the Americas and the Far East. In addition, JAS invested in a series of logistics facilities
in key gateway hubs to service its own operations.
2005 JAS India opened.
2006 JAS further expanded in South America, Northern Europe, Eastern Europe and the United States.
2008 JAS celebrated its 30-year anniversary.
2009 JAS concluded a massive reorganization that will transform the JAS group of companies into one
global organization.
2010 JAS to open a new corporate training campus in Atlanta in Q4.
History

6. Our Success:
 Our rapid growth and success has been possible through the use and development of highly
skilled people and leading-edge technology.
 JAS puts a real emphasis on customer service which enables customer acquisition and
retention.
 Continued aggressive growth through a combination of organic growth and strategic
acquisitions in the key markets and in key products & services By continually reinvesting in
the business, we have maintained a strong and solid financial position.
Future organization expansions and investment plans:
 To become a USD $2 Billion company by 2012.
 Continue growth pattern through organic growth and by acquisition.
 Major investments in IT are all under our “Future Blue” budget which is a realignment of our
business processes. Business intelligence, industry and client interface through various
standardized portals are a necessity.
 End of 2011 an additional 10 offices are planned to open within the USA.
 Break into the top 10 forwarders in the world.
Our Success & Future
Plans

7. Global
Organization
& Services

8. Global Organization &
Services

9. Global Organization &
Services

10. Global Organization &
Services

11. Global Organization &
Services

12.  JAS Group today:
+240 offices
+80 countries
+3,000 employees Worldwide
 Worldwide Consolidated Revenue in 2009 was
USD $795,699,842 Million
 Business split by region :
Europe 49%
Asia Pacific 21%
North America 18%
Central & South America 12%
 Privately held
Global Organization &
Services

13. Global Organization &
Services
 Air Freight
 Sea Freight
 Bonded Warehouses
 Brokerage
 Chartering
 Consolidations or
back-to-back in all
major trade lanes
 Customer Service
 Customs Consultancy
 Customs
Documentation
 E-Commerce
 Flexible routings for
deferred, lower-cost
programs
Worldwide
Services
 Full Integration with the JAS
ORBIS system for value-
added solutions
 Handling of valuable goods,
live animals and special
commodities
 Handling of dangerous and
perishable goods
 Inspection, Testing & Repair
 Kitting
 On-Time Solutions
 Order Fulfillment
 P.O.
Management/Technology
 Projects: oversized,
temperature-controlled, next
flight out
 Quality control / inspections
 Reverse Logistics
 Risk Management
 Security check: X-
ray machines at
main gateways
 Sub-Assembly
 Trade Consulting
 Training
 Trucking & Barging
 Warehousing &
Distribution

14. “JAS forms strategic alliances with carriers that uphold the
standard of quality & value we expect to pass on to our valued
customers.”
Worldwide Air & Ocean
Services
JAS AIR SERVICES
Consolidations moving in all major trade lanes.
Consol or back-to-back.
Project moves, temperature controlled, next flight out.
Fully integrated with the JAS Orbis system for Value Added Solutions.
Flexible routings available for deferred, lower cost programs.
JAS OCEAN SERVICES
Licensed and bonded NVOCC services.
General forwarding.
Contract management.
Project forwarding.
Fully integrated with the JAS Orbis system for Value Added Solutions.
Full (FCL) and Less than Container Load (LCL) services worldwide.
JAS AIR SERVICES
Consolidations moving in all major trade lanes.
Consol or back-to-back.
Project moves, temperature controlled, next flight out.
Fully integrated with the JAS Orbis system for Value Added Solutions.
Flexible routings available for deferred, lower cost programs.
JAS OCEAN SERVICES
Licensed and bonded NVOCC services.
General forwarding.
Contract management.
Project forwarding.
Fully integrated with the JAS Orbis system for Value Added Solutions.
Full (FCL) and Less than Container Load (LCL) services worldwide.
Global Organization &
Services

15. Worldwide Air & Ocean
ServicesGLOBAL STRATEGY
WAT = World Air Team members
WOT = World Ocean Team members
Core carrier strategy leverages 70% global volume to core and preferred
partner carriers,
ensuring market competitive rates while protecting capacity during
shoulder and peak
times.
Relationships must exist at senior executive level.
Carriers must report their performance during formal business reviews.
Carriers place JAS in a global account status worldwide.
CARRIER SELECTION CRITERIA
- Global coverage - Existing relationships
- Future market demand - Centralized pricing structure
- Current customer base - Current volumes
- Customer feedback - Partnership in developing key markets.
GLOBAL STRATEGY
WAT = World Air Team members
WOT = World Ocean Team members
Core carrier strategy leverages 70% global volume to core and preferred
partner carriers,
ensuring market competitive rates while protecting capacity during
shoulder and peak
times.
Relationships must exist at senior executive level.
Carriers must report their performance during formal business reviews.
Carriers place JAS in a global account status worldwide.
CARRIER SELECTION CRITERIA
- Global coverage - Existing relationships
- Future market demand - Centralized pricing structure
- Current customer base - Current volumes
- Customer feedback - Partnership in developing key markets.
Global Organization &
Services

16. 2009
78,263,697 Kgsshipped Worldwide
15,556,170
20%
29,766,867
38%
18,588,808
24%
14,351,852
18%
NorthEurope
Med/Africa
AsiaPacific
Americas
Global Organization &
Services
2009
213,214Teu'sshipped Worldwide
20,470
10%
97,212
45%
74,498
35%
21,035
10%
NorthEurope
Med/Africa
Asia Pacific
Americas
Worldwide Air & Ocean
Services

17. Global Organization &
Services2010 Worldwide Core
Carriers

18. Worldwide
Network

19. Worldwide Network
• ALBANIA
• ANGOLA
• ARGENTINA
• AUSTRALIA
• AUSTRIA
• BAHRAIN
• BANGLADESH
• BELGIUM
• BRAZIL
• BULGARIA
• CANADA
• CHILE
• CHINA
• COLOMBIA
• CYPRUS
• CZECH REP
• DENMARK
• ECUADOR
• EGYPT
• FINLAND
• FRANCE
 GERMANY
 GREECE
 GREENLAND
 HONG KONG
 HUNGARY
 ICELAND
 INDIA
 INDONESIA
 IRAQ
 IRELAND
 ISRAEL
 ITALY
 JAPAN
 JORDAN
 KAZAKHSTAN
 KENYA
 KOREA, Rep of
 KUWAIT
 LEBANON
 MACEDONIA
 MALAYSIA
 MALDIVES
 MALTA
 MEXICO
 MOROCCO
 NETHERLANDS
 NEW ZEALAND
 NORWAY
 OMAN
 PANAMA
 PAKISTAN
 PERU
 PHILIPPINES
 POLAND
 PORTUGAL
 QATAR
 RUSSIAN FED
 RWANDA
 SAUDI ARABIA
 SINGAPORE
 SLOVAKIA
 SOUTH AFRICA
 SPAIN
 SRI LANKA
 SWEDEN
 SWITZERLAND
 TAIWAN
 TANZANIA, United
Rep of
 THAILAND
 TUNISIA
 TURKEY
 UGANDA
 UKRAINE
 U.A.E.
 UNITED KINGDOM
 UNITED STATES
 URUGUAY
 VENEZUELA
 VIETNAM

20. ANGOLA
* Lobito
* Luanda
BAHRAIN
* Kingdom of
Bahrain
EGYPT
* Cairo
* El Iskandariya
(Alexandria)
* Port Said
* Sosdi
IRAQ
* Baghdad
* Um Qasr
JAS Africa / Middle
East
MOROCCO
* Casablanca
OMAN
* Ruwi / Muscat
QATAR
* Doha
RWANDA
* Kigali
SAUDI ARABIA
* Al Khobar
* Dammam
* Jeddah
* Jubail
* Riyadh
SOUTH AFRICA
* Cape Town
* Durban
* Johannesburg
* Port Elizabeth
TANZANIA, United Republic
of
* Dar Es Salaam
TUNISIA
* Tunis
UGANDA
* Kampala
U.A.E.
* Dubai
19 Countries / 32
locations
Worldwide Network
ISRAEL
* Tel Aviv-Yafo
JORDAN
* Amman
KENYA
* Mombasa
* Nairobi
KUWAIT
* Kuwait City
LEBANON
* Beirut

21. JAS Europe
ALBANIA
* Tirana
AUSTRIA
* Wien
(Vienna)
BELGIUM
* Antwerp
* Brussels
* Zeebrugge
BULGARIA
* Sofia
* Varna
CYPRUS
* Nicosia
CZECH REP
* Prague
GERMANY
* Berlin
* Bremen
* Cologne
* Dusseldorf
* Frankfurt
* Hamburg
* Hannover
* Limburg
* Munich
* Nuernberg
* Siegen
* Stuttgart
* Wiesbaden
GREECE
* Athens
* Heraklion
* Piraeus
* Thessaloniki
ITALY
* Bergamo
* Biella
* Bologna
* Brescia
* Como
* Florence
* Genova
* Livorno
* Milan
* Modena
*
Montegranaro
* Naples
* Padova
* Parma
* Rome
* Torino
* Trapani
* Udine
* Venice
* Verona
* Vicenza
MACEDONIA
* Skopje
MALTA
* Valletta
NETHERLAND
S
* Amsterdam
* Rotterdam
NORWAY
* Oslo
POLAND
* Gdynia
* Katowice
* Poznan
* Warsaw
PORTUGAL
* Lisbon
* Porto
RUSSIAN FED
* Moscow
* St.
Petersburg
(ex
Leningrad)
SLOVAKIA
* Bratislava
SPAIN
* Barcelona
* Madrid
SWEDEN
* Gothenburg
SWITZERLAN
D
* Chiasso
* Novazzano
* Zurich
GREENLAND
* Nuuk
(Godthaab)
HUNGARY
* Budapest
ICELAND
* Reykjavik
IRELAND
* Dublin
TURKEY
* Istanbul
* Izmir
* Mersin
UKRAINE
* Kiev
* Odessa
U.K.
* Aberdeen
* Glasgow
* London
*
Manchester
30 Countries / 89
Worldwide Network
DENMARK
* Aarhus
* Copenhagen
* Esbjerg
FINLAND
* Helsinki
FRANCE
* Le Havre
* Lyon
* Nantes
* Nice
* Paris

22. JAS Asia
PacificAUSTRALIA
* Adelaide
* Brisbane
* Cairns
* Darwin
* Melbourne
* Perth
* Sydney
BANGLADES
H
* Chittagong
* Dhaka
KAZAKHSTAN
* Almaty
KOREA
* Incheon
* Seoul
MALAYSIA
* Kuala Lumpur
* Penang
(Georgetown)
MALDIVES
* Male
NEW ZEALAND
* Auckland
* Christchurch
PAKISTAN
* Islamabad
* Karachi
* Lahore
* Sialkot
PHILIPPINES
* Cebu
* Manila
SINGAPORE
* Singapore
SRI LANKA
* Colombo
INDIA
* Ahmedabad
* Bangalore
* Chennai (Madras)
* Cochin
* Coimbatore
* Delhi
* Hyderabad
* Kolkata (Calcutta)
* Mumbai (Ex Bombay)
* Pune
* Thiruvananthanpuram
(ex Trivandrum)
* Vadodara
INDONESIA
* Jakarta
JAPAN
* Nagoya, Aichi
* Osaka
* Tokyo
19 Countries / 57
TAIWAN
* Taipei
THAILAND
* Bangkok
VIETNAM
* Ho Chi Minh City
Worldwide Network
CHINA
* Beijing
* Chengdu
* Dalian
* Foshan
* Guangzhou
* Ningbo
* Qingdao
* Shanghai
* Shenzhen
* Suzhou
* Tianjin
* Xiamen
HONG KONG
* Hong Kong

23. JAS North
AmericaCANADA
* Montreal
* Toronto
* Vancouver
MEXICO
*
Guadalajara
* Mexico
City
* Monterrey
* Puebla
* Queretaro
UNITED STATES
* Atlanta
* Boston
* Charleston
* Charlotte
* Chicago
* Cleveland
* Dallas
* Denver
* Detroit
* Houston
* Los Angeles
* Memphis
* Miami
* Milwaukee
* Nashville
3 Countries / 31
Worldwide Network
* New Jersey
* New York
* Norfolk
* Raleigh- Durham
* San Diego
* San Francisco
* Seattle
* Tampa

24. JAS Central & South
AmericaARGENTINA
* Buenos
Aires
* Cordoba
* Ezeiza
* General
Roca
* Mendoza
* Rosario
* San Luis
* Tucuman
CHILE
* Iquique
* Santiago de Chile
COLOMBIA
* Barranquilla
* Bogota
* Buenaventura
* Cali
* Cartagena
* Medellin
* Santa Marta
ECUADOR
* Guayaquil
* Quito
PANAMA
* Panama City
PERU
* Lima
URUGUAY
* Montevideo
VENEZUELA
* Carabobo
* Caracas
* La Guaira
* Puerto
* Cabello
* Valencia
9 Countries / 38
Worldwide Network
BRAZIL
* Belo Horizonte
* Campinas
* Curitiba
* Fortaleza
* Guarulhos
* Itajai
* Manaus
* Porto Alegre
* Rio De Janeiro
* Salvador
* Santos
* Sao Jose dos
Campos
* Sao Paulo
* Vitoria

25. Account
Management

26. Account Management
 EXECUTIVE
- Ultimate accountability for
quality,
customer satisfaction and
support.
 PRODUCT TEAMS
- (Air/Ocean/Compliance/IT)
- Facilitate carrier relationships
- Ensure proper supply chain
visibility
and reporting.
 REGIONAL SUPPORT
- Product, Operational and
Commercial responsibilities.
- Champion continuous
improvement
- Account Management Team
- Coordinate communication
between
Account Management Model
Account Development
Executive
Sponsorship
IT/solutions
support
Product Support
(air/ocean/compliance)
Regional
Support

27. If awarded your account, JAS will deploy a tailor made implementation schedule to
ensure the best possible account management for you and your suppliers &
customers.
Our Goal is to efficiently transition major new business so as to quickly reach
Optimal Satisfaction and productivity levels through the development of standards
for account training, measurement, superior service and proper follow-up.
“Openness, Honesty, Reliability and Character will
define our relationship.”
Account
Implementation
Account Management

28. Tools:
Implementation Plan & Checklist
SOP (Standard Operating Procedures)
Account
Implementation
Implementation Checklist
Account Management

29. JAS’ Account Management
TeamJAS will form an account management team specifically for your
traffic globally.
The ACCOUNT NAME Account Management Team is appointed of:
 Executive VP Operations
 Worldwide Project Team Leader
 Region specific Global Account Managers
An operations team will also be formed according to the
lanes/countries involved.
The members appointed will be composed of experience and
knowledge in handling
ACCOUNT NAME’s account, with exclusive dedication.
All JAS offices involved, in whatever capacity, will have a direct line
of reporting to
Account Management

30. Continuous Cost
Reduction
 Strategic Partnerships vs. Transactional Partnerships
JAS believes the real value in delivering supply chain services
occurs when
companies come together to form strong partnerships that invest
heavily in
human resources, time, and strategic alliances.
It has been JAS’s experience that these partnerships tend to not only
maximize
the resources in terms of real dollars saved, but also in intangible
items, such
as greater innovation, flexibility, consistency, efficient problem
resolution, and
greater customer satisfaction (internal and external).
Account Management

31. Ongoing
Support

32. Ongoing Support
 Quarterly Meetings (or as needed) with you and JAS’s Senior
Management
 Develop further opportunities
 Address and correct outstanding issues
 Discuss market challenges
 Exchange ideas
 Develop and execute corrective action plans
 This results in…
 Coordinated Strategies
 Shared resources
 A more integrated approach (synergies among the groups)
 Pooled negotiating power (leverage gain)
 Continuous improvement is driven together!
Continuous Improvement /
Communication

33. Market
Updates
JAS will continuously update you with market conditions to ensure
transparency to you and your entire supply chain.
Ongoing Support

34. Quarterly Conference Calls/Meetings - Agenda
example
Agendas for our quarterly conference calls will be tailored
accordingly, but based on the following premise:
 Market updates
 Compliance
 ACCOUNT NAME’s Surveys
 Orbis, customer portal, activity reporting
 Lane/shipment review
 Global Account Management
 Expectations
 Regional Points of Interest
 Improvement areas
 Escalation paths
Ongoing Support

35. Wrap Up

36. Wrap Up
 Global footprint is the same as all major competitors.
 Operate our own offices in all major trade lanes.
 Structured Global Account Management Program which engages
subject matter experts – Regional & Global Executives.
 Proactive vs. Reactive approach taken in all aspects of our business
(commercial development, operations, product management,
implementation & transition of business, compliance and I.T.).
 Very flexible which allows us to react quickly due to a flat
management structure.
 Reduce logistics costs by leveraging all modes into a bundled solution.
JAS Forwarding Worldwide is best described as:
* Strategic * Client Committed
* Pro-Active * Valuing Tradition
* Investment Minded * Innovative
What Separates
JAS
No longer one of the many……
….one of the few

37. Wrap Up
Strategic Customers
Worldwide

38. Wrap Up
Summar
y
 JAS Forwarding Worldwide is a full service forwarder that enters into,
manages and
maintains a collaborative “CAN DO” approach with its clients.
Experience, expertise and specialization means your account will receive
“best fit / best
price” solutions.
JAS is 100% committed to making the relationship with you mutually
successful.
JAS management and operating systems are world class quality and are
easily transitioned
into your account.
Simplicity – implying it is basic – is one of the key factors in our proposal
and service. The
uncomplicated nature and straight forward application of international
forwarding
practice and principles should be well demonstrated within our
presentation.