Art of Facilitation. Part 1.
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This document provides guidance on facilitating meetings to raise engagement and advance thinking. It discusses three key parts: 1. Raising engagement through techniques like frequent involvement, individual writing, and changing work modes. This helps increase productivity. 2. Facilitator stances like balancing involvement, zooming in and out of discussion, and helping participants think beyond their initial responses. 3. Designing meetings using format strings to structure activities and achieve goals like sharing information, advancing thinking, and building capacity. This moves meetings beyond "business as usual" formats toward more dynamic discussions.
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Art of Facilitation. Part 1.
- 1. The Art of Facilitation Alexey Krivitsky www.agiletrainings.eu Workshop
- 2. Three parts 1. Raising Engagement 2. Facilitator’s Stances 3. Designing #Workjams
- 4. CHECKING IN “What brought you here?”
- 5. OUR DEFINITION OF DONE 1. Nobody is bored. 2. You feel comfortable enough to facilitate a meeting within next 3 weeks. 3. In long run you would like to be invited to facilitate meetings at XING.
- 6. In theory there are 2 kinds of meetings
- 8. WOAH vs. MEH what WAS happening on the meeting that made it so?
- 9. Let’s look into some data
- 10. Meeting ENGAGEMENT LEVEL NUMBER OF PEOPLE ON A MEETING PEOPLE WORKING IN A GIVEN MOMENT
- 11. Meeting FORMATS USED OPEN DISCUSSION INDIVIDUAL WRITING SMALL GROUPS DOT VOTING ROLE PLAY SCIENCE FAIR BREAK OUT GROUPS
- 12. Meeting solution & QUALITY STANDARD SOLUTIONS CONSIDERED NON-‐STANDARD SOLUTIONS CONSIDERED
- 13. offices with engaged employees ARE up to x% more productive
- 17. WORKSHOP TECHNIQUES APPLICABLE ON MEETINGS NON APPLICABLE ON MEETINGS
- 22. #0: GOAL OF A FACILITATOR Serve the group with whatever it might need to reach its goals and fulfill its existence.
- 23. #1: GOAL OF A FACILITATOR Raise engagement level within the group for the sake of higher creaOvity, beSer soluOons and stronger dedicaOon to results.
- 24. ENGAGEMENT VITAMINS FREQUENT INVOLVEMENT LONG MONOLOGUES INDIVIDUAL WRITING ALL-IN BRAINSTORMS SMALL GROUPS OPEN DISCUSSIONS STANDING SITTING trumps trumps trumps trumps CHANGING WORK MODES SAME FORMAT REPEATEDtrumps DO MORE – ENGAGEMENT TOOLS DO LESS – DISENGAGEMENT TOOLS
- 25. Discuss! 1. Which of the disengagement practices are most common? 2. What Could change A CORRESPONDING VITAMIN is TAKEN? 3. Which vitamins would FEEL most weird in your MEETINGS? 4. Which VITAMINS DO YOU WANT TO TRY applying?
- 27. Role Play! DISCUSSION TOPIC: YOU ARE A TEAM planning the next offsite HOW DO YOU WANT TO RUN IT? WHERE? WHEN?
- 28. SABOTEUR You don’t know why, but you don’t like any of THE proposals. SELFY You have a proposal that you THINK IS THE BEST. You don’t know why you need to care about DISCUSSION AT ALL. You are interested in the meeting outcomes. HOSTAGE SUPPORTER
- 29. SABOTEUR You don’t know why, but you don’t like any of THE proposals. Also you don’t have any preference. You don’t care if group agrees or not. SELFY You have a proposal that you THINK IS THE BEST. You want everyone to agree on it. other solutions are less interesting unless proven otherwise. You don’t know why you need to care about DISCUSSION AT ALL. Stay silent and not involved. You can get involved but this requires energy from the others to pull you in. You are interested in the meeting outcomes. Make group reach some consensus. Balance the discussion between loud and silent parties. HOSTAGE SUPPORTER
- 30. ON meetings: HOW MANY PEOPLE ARE LISTENING to each other? NOT HEARING. BUT ACTIVELY LISTENING?
- 31. LISTENING LEVELS internal YOU HEAR BUT THINK OF YOUR EXPERIENCES focused YOU listen STAYING LASER FOCUSED global YOU EXPAND CONSCIOUSNESS BEYOND WORDS AH, I’ve had the same story... When I was a kid _______ Yes I SEE… When did it happen last time? HOW WAS IT? When you said that, it felt LIKE IT STILL TROUBLES YOU. What’s behind this?
- 32. FACILITATOR’S STANCES 2: BALANCE INVOLVEMENT 3: ZOOM IN AND OUT 4: HELP GO BEYOND 1: HELP PEOPLE BE HEARD BALANCING AND ENCOURAGING REPEATING and summarizing ASKING EXPLORATORY QUESTIONS TAGGING AND STACKING YOU’VE JUST SAID ____. DID I GET IT CORRECTLY? IF I SUM IT UP, IT BOILS DOWN TO ____. DID I GET IT RIGHT? SO FAR WE’VE HEARD ONE POINT OF VIEW. LET’S HEAR SOME OTHERS. WE’VE BEEN DISCUSSING A TOPIC-A. NOW WE’RE OPENING A TOPIC-B. HOW ARE THEY RELATED? WHICH ONE YOU’D LIKE TO FOCUS ON NOW? WHAT ELSE DO WE KNOW ABOUT IT? WHAT ELSE IS POSSIBLE? LET’s ADD TWO MORE …
- 35. QUICK CHECK 1..5
- 37. MEETING DYNAMICS IDEALIZED DECISION POINT NEW TOPIC CONVERGENT THINKINGDIVERGENT THINKING TIME
- 38. MEETING DYNAMICS IN REAL NEW TOPIC We’re wasting time! WE’RE STUCK! DIVERGENT THINKING TIME
- 39. Less meetings! [more real work]
- 40. QUICK DECISION POINT NEW TOPIC TIME BUSINESS AS USUAL
- 41. LOST POTENTIAL NEW TOPIC QUICK DECISION POINT TIME BETTER DECISION BUSINESS AS USUAL
- 42. #2: GOAL OF A FACILITATOR Guide the group to explore beyond the “business as usual” zone for the sake of increased group learning and wisdom.
- 43. MEETING DYNAMICS IN REAL DECISION POINT NEW TOPIC CONVERGENT THINKINGDIVERGENT THINKING
- 44. THREE PHASES DECISION POINT NEW TOPIC CONVERGENT THINKINGDIVERGENT THINKING
- 45. DESIGNING FOR DYNAMICS DECISION POINT NEW TOPIC CONVERGENT THINKINGDIVERGENT THINKING
- 46. Meeting design AS USUAL OPEN DISCUSSION!
- 48. USING FORMAT STRINGS START FINISH START FINISH START FINISH ACTIVITY 1 ACTIVITY 2 ACTIVITY 3
- 49. TYPES OF MEETING BY GOALS SHARE INFORMATION PROVIDE INPUT MAKE DECISIONS BUILD CAPACITY ADVANCE THINKING BUILD COMMUNITY
- 50. GOAL: SHARE INFORMATION ”BUSINESS AS USUAL” PRESENTATION!
- 51. PRESENTATION PAIRS QUESTIONS ACTIVITY 1 ACTIVITY 2 ACTIVITY 3 listen write talk GOAL: SHARE INFORMATION #WORKJAM
- 52. GOAL: ADVANCE THINKING #WORKJAM INDIVIDUAL WRITING COLLECT TOPICS BREAK OUT GROUPS ACTIVITY 1 ACTIVITY 2 ACTIVITY 3 write share & vote talk & sketch
- 53. Practicing! Remember a meeting you had recently IN as a participant or a facilitator. 1. Think which goal this meeting is targeted for? 2. Re-write its agenda by applying THE format strings
- 54. THANK YOU! This workshop is available remotely for your team and colleagues. Checkout “hangout workshops” ON www.agiletrainingS.eu