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The Recent History of Management.




       From the Era of Stagnation
          to the Renaissance
                                        Alexey Krivitsky
                                            @alexeykri
                            krivitsky@scrumguides.com
How do companies evolve?

When do managers appear?    Why?
                 What do they
                 typically do?

   What is great management?
       What is the place of managers
         in an agile organization?
Good ol’ days…
Good ol’ days…
Generally speaking…
A DREAMER

            ALSO A DREAMER
A DREAM TEAM
self-directed and
  empowered
TEAM,
WE NEED TO
  SCALE
TEAM,
WE NEED TO
  SCALE
MORE!
AND MORE!
AND SOME
I CAN’T
           MORE!     I CAN’T
MANAGE
  THAT               MANAGE
                       THIS
HEY, WE NEED MANAGERS!
S.P.O.C.K.

        Specially
        Placed
        Organization
        Control
        Keeper
MANAGERS are
from MARS

DEVELOPERS
      are from
     VENUS
Root-causes vs. symptoms
The larger the company is –
 the more the problems there are...
   quality
                        integration
motivation




      iteration


      engineering
The larger the company is –
   the more the problems there are...
    quality
                                        integration
 motivation
      project
                     risks               programs
    crisis
         iteration                       change
nobody-knows-what-the-hell
                               configuration
         engineering
                         development
 agile
The larger the company is –
      the more managers there are.
    quality manager
                                    integration manager
 motivation manager
      project manager
                  risks manager       programs manager
   crisis manager
        iteration manager             change manager
nobody-knows-what-the-hell manager
                            configuration manager
        engineering manager
                     development manager
 agile manager
Is it a safe place?
We have a strong
retention department



              We have a strong team
                  of architects
“Even with Agile Software Development
you need to do software development.”

                          Ron Jeffries
I CANNOT SEE RESULTS.

WE NEED MEASUREMENTS.
Management is hard.

Especially, when you’re trying to manage
              wrong things.



                           END OF SIDE A
SIDE B
The 5th and the 6th beatles
Brian Epstein                      George Martin
MANAGER                            PRODUCER
Brian gave space for the team to organize.


                Quit the
                team on
                his own                Was fired
                                        by the
                  and
                                        team.
                 Ringo
                  was
                 hired.
George gave the space for the team to learn.




                   Latest
                  albums
                   were
                 mixed by
                 the band.
The two types of managers
Managed results   Managed technologies
“The two types of managers”




http://www.slideshare.net/rodrigobranas/mary-poppendieck-the-professor-and-the-entrepreneur
The three types of managers
1.
                                Owner of                             Owner of
                                                    managers-
       2.                       Product A                            Product B
                                                  entrepreneurs
   managers-
   professors

                dev            dev          dev            dev         dev
 dev
mentor          dev            dev          dev            dev         dev


 test                                                                 tester
                tester        tester        tester        tester
mentor

 ux                                                                      ux
                         ux                          ux
mentor

                                                                                    3.
 agile              scrum-                      scrum-                 scrum-
                                                                               managers-
coach               master                      master                 master
                                                                               facilitators
                feature team 1               feature team 2        feature team 3
My outcomes:

 1) Don’t manage people.

 2) Don’t manage problems.

Because by doing this you’re fixing
           symptoms.
Work on the root-level.
Enable:
    1) Purpose
    2) Autonomy
    3) Mastery
                    “Drive” by Daniel Pink
Owner of                  PURPOSE    Owner of
                              Product A                            Product B
    MASTERY

              dev            dev          dev             dev         dev
 dev
mentor        dev            dev          dev             dev         dev


 test                                                                tester
              tester        tester        tester         tester
mentor

 ux                                                                    ux
                       ux                          ux
mentor

 agile            scrum-                      scrum-                 scrum-
coach             master                      master                 master AUTONOMY

              feature team 1               feature team 2         feature team 3
Alexey Krivitsky
                @alexeykri
krivitsky@scrumguides.com

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The recent history of management

  • 1. The Recent History of Management. From the Era of Stagnation to the Renaissance Alexey Krivitsky @alexeykri krivitsky@scrumguides.com
  • 2. How do companies evolve? When do managers appear? Why? What do they typically do? What is great management? What is the place of managers in an agile organization?
  • 5.
  • 6.
  • 8. A DREAMER ALSO A DREAMER
  • 12. MORE!
  • 14. AND SOME I CAN’T MORE! I CAN’T MANAGE THAT MANAGE THIS
  • 15. HEY, WE NEED MANAGERS!
  • 16. S.P.O.C.K. Specially Placed Organization Control Keeper
  • 18.
  • 20. The larger the company is – the more the problems there are... quality integration motivation iteration engineering
  • 21. The larger the company is – the more the problems there are... quality integration motivation project risks programs crisis iteration change nobody-knows-what-the-hell configuration engineering development agile
  • 22. The larger the company is – the more managers there are. quality manager integration manager motivation manager project manager risks manager programs manager crisis manager iteration manager change manager nobody-knows-what-the-hell manager configuration manager engineering manager development manager agile manager
  • 23. Is it a safe place?
  • 24. We have a strong retention department We have a strong team of architects
  • 25.
  • 26.
  • 27. “Even with Agile Software Development you need to do software development.” Ron Jeffries
  • 28. I CANNOT SEE RESULTS. WE NEED MEASUREMENTS.
  • 29.
  • 30.
  • 31.
  • 32. Management is hard. Especially, when you’re trying to manage wrong things. END OF SIDE A
  • 34.
  • 35.
  • 36. The 5th and the 6th beatles Brian Epstein George Martin MANAGER PRODUCER
  • 37. Brian gave space for the team to organize. Quit the team on his own Was fired by the and team. Ringo was hired.
  • 38. George gave the space for the team to learn. Latest albums were mixed by the band.
  • 39. The two types of managers Managed results Managed technologies
  • 40. “The two types of managers” http://www.slideshare.net/rodrigobranas/mary-poppendieck-the-professor-and-the-entrepreneur
  • 41. The three types of managers
  • 42. 1. Owner of Owner of managers- 2. Product A Product B entrepreneurs managers- professors dev dev dev dev dev dev mentor dev dev dev dev dev test tester tester tester tester tester mentor ux ux ux ux mentor 3. agile scrum- scrum- scrum- managers- coach master master master facilitators feature team 1 feature team 2 feature team 3
  • 43. My outcomes: 1) Don’t manage people. 2) Don’t manage problems. Because by doing this you’re fixing symptoms.
  • 44. Work on the root-level. Enable: 1) Purpose 2) Autonomy 3) Mastery “Drive” by Daniel Pink
  • 45. Owner of PURPOSE Owner of Product A Product B MASTERY dev dev dev dev dev dev mentor dev dev dev dev dev test tester tester tester tester tester mentor ux ux ux ux mentor agile scrum- scrum- scrum- coach master master master AUTONOMY feature team 1 feature team 2 feature team 3
  • 46. Alexey Krivitsky @alexeykri krivitsky@scrumguides.com