1. A Blackbaud Company
Welcome to the eTapestry
Healthcare Webinar!
Your presenter:
Katie Rucker
Healthcare Market Executive
•To join the audio dial, 866.219.1531 Pass code 7151874339#
• *6 Mutes your Phone
• # 6 UN-Mutes your Phone
•If you are not able to see the entire screen, in the top left hand corner - a button saying
"full screen" or "fit to window" - If you hit that, it automatically auto fits your
screen into mine!

2. Quick Introduction
• Your Name, Organization
• How many records / names ? ________#
(members, volunteers, donors, prospects, friends, corporations, foundations, alumni, etc.)
• Are you using any software?
(ACS, Shelby, Excel, Access, FileMaker Pro, Blackbaud, DonorPerfect,etc.)
Your presenter: Katie Rucker
To join the audio dial, 866.219.1531 Pass code 7151874339#

3. A Blackbaud Company
Today’s agenda
1. Quick Introduction to eTapestry (7 minutes)
2. Ten Guarantees (45 min)
3. Big Picture Investment options (5 min)
4. Questions?
5. If you like what you see today,
• Next step, individual needs
• Custom proposal, then a
• Personalized demonstration

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eTapestry
Database
eCommerce
eMail
Web Services
The Complete Solution

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Who is eTapestry?
•An organization dedicated to serving hospital foundations, medical centers, free clinics, hospices, healthcare
foundations and other organizations of all types & sizes!

6. A Blackbaud Company
Who is eTapestry?
•An organization dedicated to serving nonprofits
•A fast growing, successful company
•A company that thrives on innovation
•A group that is passionate about service
•People who love to have fun!

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What is our history?
•Founded by former execs at Master Software
Corp.
•Introduced the first “Software as a Service”
solution for nonprofits in 1999
•In use by over 6,000 nonprofit organizations
around the world
•Purchased and now a wholly owned
subsidiary of Blackbaud in August 2007

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We’ll give you a
Guarantee…
10

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1. We guarantee you an Internet strategy.
Database
Checks, Credit cards Post Office
through the mail or phone
Ecommerce
Advanced Email
Website

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eTapestry builds and hosts websites for
more than 300 organizations.

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eTapestry builds and hosts websites.

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A link on your website connects donors to a custom
online giving page.

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…where the donor completes the online giving form.

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The gift information is automatically processed, and
the donor is notified of their successful transaction.
IATS TicketMaster

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The money is then automatically deposited into your bank
account, and the donor and gift recorded in eTapestry.
IATS TicketMaster
Your Bank Account

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The Results…
Your donor or member has made a secure
gift, conveniently and easily - and they already have
their gift receipt in hand! Electronic
tithing, EFT, monthly gifts!
The gift is automatically deposited in your bank.
All of the donor and gift information is
automatically recorded.
Your eTapestry database
Your fundraising and membership
efforts are growing!

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Online Donation Page

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Online Registration

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Online Volunteer Registration

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eTapestry Shopping Cart

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eTapestry Personal Fundraising

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eTapestry Personal Fundraising

24. A multi-purpose page
Make a Gift
Event Sign-up

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eTapestry’s advanced email provides a fully integrated
email tool…with full html editor

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eTapestry’s advanced email provides a fully integrated
email tool…with spam checking and scheduling

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eTapestry’s advanced email provides a fully integrated
email tool…including delivery reports

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eTapestry’s advanced email provides a fully integrated
email tool…including delivery reports and click thru tracking

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Your Internet strategy may become even more
sophisticated and utilize additional tools…

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Your Internet strategy may become even more
sophisticated and utilize additional tools…
Donor/Member Login WishList
Benchmark
Loyalty Survey Reporting

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2. We guarantee you broader access to
your data.
•Office
•Home
•Airport
•Road
•Multiple offices
•Partner locations
•PDA’s
•anywhere

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3. We guarantee easy operation.

33. Welcome Page for each login…

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Runs in a web browser

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Search engine type lookups

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Complete info on one page

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Complete info on one page

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Built in reporting

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Easy setup, multiple output options

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Dynamic report use

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Drill down navigation

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Integrated tools

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4. We guarantee better recordkeeping.

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4. We guarantee better recordkeeping.
Family or Businesses with multiple names to track
Relationships
Email Communication
Constituent interactions
Future Contacts/Calendaring

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Track Relationships

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Relationships

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Relationships

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Track Relationships

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Constituent interactions
"I open up eTapestry and look at the journal entries to see the last time we talked. If I don’t
know them very well, I can see who introduced them to the organization. It’s really powerful."
Connie Sherman, Executive Director, St. Mary's Child Center

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Outlook Integration

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Email Communication

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Email Communication

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Future Contacts/Calendaring

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Future Contacts/Calendaring

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Future Contacts/Calendaring

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Future Contacts/Calendaring

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5. We guarantee improved communications.

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We’ve already looked at
communications
tracking, outlook
integration, and
advanced email…
BUT we can help you
keep your information
accurate too.

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Did you know …?
Nationally, 17% to 20% of the US population
moves each year. That means up to 1 in 5
of your mailing pieces may not go to the
correct address.
Source: US Postal Service

60. A Blackbaud Company
Did you know …?
Nationally, 17% to 20% of the US population
moves each year. That means up to 1 in 5
of your mailing pieces may not go to the
correct address.
Source: US Postal Service
•NCOA Processing
•Telephone Appending
•Mass Duplicate Merge

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Newsletter Templates

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Letter Templates

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Events & Invitation Templates

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Envelopes Templates

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Mailing Labels

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6. We guarantee your data is secure.

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We take security seriously.
Encrypted data
Redundant equipment
Automatic backups
Automatic updates
2 hosting centers – Indianapolis and Atlanta

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Sophisticated end-user security settings

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With complete details on all user activity.

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7. We guarantee outstanding support.

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User Support
Email
Online Help
Instant Messaging
Telephone

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User Training – On Demand.
Your pace. Your convenience.
Annual Training Agreement
Recorded Update Sessions
Crash Courses
Podcasts

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8. We guarantee innovative tools.

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Integration with best-in-class partners
Planned giving
Outlook email
Wishlist
Grant research
Benevon
Moves Management
Prospect Research Matching gift database
Auction Software

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Innovations
• eTapestry Mobile
•Included with your
eTapestry service
•Specifically formatted
for mobile use
•Fast
•Real time information –
no syncing or
downloading

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9. We guarantee fast, smooth implementation.
1. “Getting Started” call with your Account Executive
2. A dedicated Conversion Specialist
3. Training programs
4. Implementation specialist – if needed

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10. We guarantee you’ll save money.
Consider these cost, beyond the software, that other systems require:
•No software to buy
•No hardware to purchase or update
•No upgrades to install
•No maintenance required
•No backups to make
•No travel for training
•Add services when you need them
•Remove services you don’t need
•Raise more money or it’s FREE!

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An extra special guarantee
We’ll be good
for each other
or it’s free. A
unique offering
in the nonprofit
industry.

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eTapestry Investment Options…
# of Accounts in your database
# Accounts Monthly Fee
<500 FREE!
501-1,000 $37/month
1,001-5,000 $117/month
5,001-15,000 $172/month
15,001-25,000 $236/month
25,001-35,000 $289/month
35,001-45,000 $354/month

85. A Blackbaud Company
eTapestry Investment Options…
# of Accounts in your database Concurrent Users
# Accounts Monthly Fee # Users Monthly Fee
<500 FREE! 1 Included
501-1,000 $37/month Each Add’l $50
1,001-5,000 $117/month 5 pack $175
5,001-15,000 $172/month
15,001-25,000 $236/month
25,001-35,000 $289/month
35,001-45,000 $354/month

86. A Blackbaud Company
eTapestry Investment Options…
Optional services – can be added at any time
•Telephone support •Import
•Annual Training Agreement •Matching Gift Database
•Admin module •Moves Management
•Advanced Email •Outlook integration
•Advanced Security •Planned Giving Calculator
•Document Attachments •Prospect Research Services
•Donor / Alumni Login •Segmented Gifts
•Ecommerce •WishList
•Executive Reporting •Website Development
•Grant Explorer •Database Conversion options

87. A Blackbaud Company
What’s next?
1.We’ll discuss your unique needs.
2.We’ll build a custom proposal.
3.We’ll provide a personalized
demonstration.
4.We’ll help you with every step of
implementation.

88. A Blackbaud Company
Questions ?
Your presenter:
Katie Rucker
Healthcare Market Executive
Contact Info:
888.739.3827 x7225
Katie.rucker@etapestry.com