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Beyond the EHR


        Kevin S.Hughes, MD, FACS
Co-Director, Avon Comprehensive Breast Evaluation Center
              Massachusetts General Hospital

                      Surgeon
      The Newton-Wellesley Hospital Breast Center
EHR and productivity varies by specialty
100 internists, pediatricians and family practitioners
   • Initial implementation
      – 25 to 33 percent drop in MD productivity

   • Over time
      – Internists
          • Slightly above original productivity
      – Pediatricians and family practitioners
          • Remained below original productivity
   • Explanations
      – Internists review data entered by others
          • EMRs more efficient
      – Pediatricians/family practitioners data entry and documentation
          • EMR more time-consuming


                       Hemant Bhargava, UC Davis Graduate School of
                       Management
• Quote from a breast surgeon recently on a new EHR

• …our productivity is down 28%
• Everyone attributes this to the learning curve of xxxx EHR.
• I am the highest paid transcriptionist in the state
• Each cancer patient chart takes me apprx 1 hour
• For the first time in my career, I turned down an add-on patient
  from one of my outside referrers because I just could not spend one
  more hour putting a new patient into the computer
• I spent 5 hours on Saturday and 4.5 on Sunday catching up on charts
  from Thurs and Friday and backloading charts of return patients for
  Tuesday
The EHR is a filing cabinet, not a database. The interface is the same for a
pediatrician, a neurosurgeon, a cardiologist, and everyone else, as if every
specialist wanted data presented the same way.



                                   EHR




                                                                 Generic
                                   Database
                                 Filing Cabinet                 Interface
                                       Or
                          Document Management System
Anesthesia, pathology and breast imaging
              have set up their own databases and
              interfaces to deal with their unique needs.
              They send free text reports into the EHR as
              the EHR lacks the ability to accept data.

                              EHR
Anesthesia                                                              Pathology
 Interface                                                              Interface




                         Filing Cabinet
                               Or
                  Document Management System

                                                             Generic
Mammography                                                 Interface
  Interface
HughesRiskApps
 Breast Surgery Module

Free software available at:

HughesRiskApps.net
     Kshughes@Partners.org
Less work + CDS = Higher Quality



Patient enters data :
      Tablet PC
         iPad
       Website
                                                                                         Patient
                                                                                        education
                        Clinical Decision                                                  al
                             Support                                                    materials



       EHR                                  Reviews Report &
                                                Pedigree
                                                                Clinical Decision
                                            Reviews suggested
                                                                     Support        Documents and
                                              management
                                                                                       Orders
Breast Data Overlaps
EHR
        Breast                RT Interface
       Surgery
      Interface




                  Breast MedOnc
                     Interface
Breast Surgery Module as the prototype
Can be adapted to other disciplines and other
cancers easily
 • Designed to decrease clinician workload
 • Increase quality by facilitating appropriate course of action
    – Examples:
        • Risk algorithms run real-time
        • Referral letters generated real-time
 • Improve patient satisfaction
    – Provide educational materials real-time
 • Store data needed for certification by NAPBC, ACoS, QOPI, and
   others
    – Easily retrieves most data needed for certification with minimal work
 • Decrease cost
    – Per above, savings in staff and workload
    – Decrease in transcription costs of $6000 or more per clinician per year
HughesRiskApps modules follow a simple workflow

      Existing data      Patient data entry

         Clinical Decision Support (CDS)

         Printout with suggested actions

           Clinician editing/enhancing

         Clinical Decision Support (CDS)

         Generate orders and documents
Choose how much data you want
 the patient to enter via the Tablet
   by choosing the type of survey
• Standard
  – Basic risk information
• MGH Standard
  – Basic risk information plus an extended medical
    history
Using the HughesRiskApps Tablet questionnaire
(With added questions for the Surgery Clinic), a
patient can enter her own data

 • Requiring little or no help from the
   staff, patients enter their own data.
 • 5th Grade Reading Level
 • Available in English, Spanish and Italian

            Sample screenshots follow
Additional data can be entered by Nurse,
          Assistant or Clinician
Can be entered by Nurse, Assistant or Clinician
Patient data is downloaded from the
LMR (MGH home grown EMR) allowing
correlation with patient entered data

   •   Problem List
   •   Medications
   •   Allergies
   •   Procedures


   Upload of data being developed. Interfaces with other EMRs in development.
Patient data is downloaded from the
LMR (MGH home grown EMR) allowing
correlation with patient entered data




   Upload of data being developed. Interfaces with other EMRs in development.
Patient data is downloaded from the
LMR (MGH home grown EMR) allowing
correlation with patient entered data




   Upload of data being developed. Interfaces with other EMRs in development.
Patient data is downloaded from the
LMR (MGH home grown EMR) allowing
correlation with patient entered data




 Upload of corrected data being developed. Interfaces with other EMRs in development.
Entered by MD
Entered by MD (Question set is appropriate to the Chief Complaint)
Entered by MD, but eventually will be an automatic interface with radiology system
Entered by patient via tablet, Clinician/Staff can edit and enhance
Entered by patient via tablet, Clinician/Staff can edit and enhance
SubTabs for Risk Factors, Family History (As Table), Pedigree, and Risk Analysis under
Tab for specific disease
Entered by patient via tablet, Clinician/Staff can edit and enhance
Can view/edit Family History via table or pedigree(See next slide)
Entered by patient via tablet, Clinician/Staff can edit and enhance
Can view/edit Family History via pedigree or table (See Prior slide)
Data entered by patient via tablet is used to run risk models
Entered by patient via tablet, Clinician/Staff can edit and enhance
MD enters Physical Exam with interactive breast diagram. Double click on lump to add information
Impression (s) are chosen by the Clinician
If the Impression includes surgery, Surgical Scheduling screen opens with appropriate
procedure pre-chosen.
Clinician can edit or change procedure as needed
Orders are pre-filled based on impression and procedures
Clinician can add/edit orders
A choice of letters and information
sheets are pre-chosen based on orders
H&P Generated
Currently in use, being modified and enhanced
Consent, Administrative Paperwork, Patient Education Materials printed
At post operative visits, pathology data is entered and
the computer organizes and summaries
Table (Above gray area) shows the procedures and a pathologic summary of the results
The more detailed pathology view (Below gray area) relates to the SELECTED procedure
Can view surgeries on a timeline
Future timeline
Will soon also include Timelines for Breast Imaging, Chemotherapy, RT, and Hormonal Therapy




                                        In development

                                       Not yet available
Breast Surgery Module as the prototype
 Can be adapted to other disciplines that treat breast cancer, as
          there is significant overlap of data collected
When the final surgery is completed, the cancer summary is derived from the pathology of
the individual procedures that had been entered by MD




                          The source of this data can be seen at
                                   the procedures tab
After the final surgery, letters are generated to PCP summarizing
 care, and to Med and Rad Onc, asking for consultation/opinion
Summary of surgery is sent to primary and as part of referral letters to
             Medical Oncology and Surgical Oncology
Data needed for certification by
NAPBC, ACoS, QOPI, and others shown as a report
                 at any time
Breast Surgery Module as the prototype
 Can be adapted to other disciplines that treat breast cancer, as
          there is significant overlap of data collected
Breast Surgery Module as the prototype
   Can be adapted to other cancers

• Ideally will serve as a module to any EHR

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Surgical Clinic Module of HughesRiskApps

  • 1. Beyond the EHR Kevin S.Hughes, MD, FACS Co-Director, Avon Comprehensive Breast Evaluation Center Massachusetts General Hospital Surgeon The Newton-Wellesley Hospital Breast Center
  • 2. EHR and productivity varies by specialty 100 internists, pediatricians and family practitioners • Initial implementation – 25 to 33 percent drop in MD productivity • Over time – Internists • Slightly above original productivity – Pediatricians and family practitioners • Remained below original productivity • Explanations – Internists review data entered by others • EMRs more efficient – Pediatricians/family practitioners data entry and documentation • EMR more time-consuming Hemant Bhargava, UC Davis Graduate School of Management
  • 3. • Quote from a breast surgeon recently on a new EHR • …our productivity is down 28% • Everyone attributes this to the learning curve of xxxx EHR. • I am the highest paid transcriptionist in the state • Each cancer patient chart takes me apprx 1 hour • For the first time in my career, I turned down an add-on patient from one of my outside referrers because I just could not spend one more hour putting a new patient into the computer • I spent 5 hours on Saturday and 4.5 on Sunday catching up on charts from Thurs and Friday and backloading charts of return patients for Tuesday
  • 4. The EHR is a filing cabinet, not a database. The interface is the same for a pediatrician, a neurosurgeon, a cardiologist, and everyone else, as if every specialist wanted data presented the same way. EHR Generic Database Filing Cabinet Interface Or Document Management System
  • 5. Anesthesia, pathology and breast imaging have set up their own databases and interfaces to deal with their unique needs. They send free text reports into the EHR as the EHR lacks the ability to accept data. EHR Anesthesia Pathology Interface Interface Filing Cabinet Or Document Management System Generic Mammography Interface Interface
  • 6. HughesRiskApps Breast Surgery Module Free software available at: HughesRiskApps.net Kshughes@Partners.org
  • 7. Less work + CDS = Higher Quality Patient enters data : Tablet PC iPad Website Patient education Clinical Decision al Support materials EHR Reviews Report & Pedigree Clinical Decision Reviews suggested Support Documents and management Orders
  • 9. EHR Breast RT Interface Surgery Interface Breast MedOnc Interface
  • 10. Breast Surgery Module as the prototype Can be adapted to other disciplines and other cancers easily • Designed to decrease clinician workload • Increase quality by facilitating appropriate course of action – Examples: • Risk algorithms run real-time • Referral letters generated real-time • Improve patient satisfaction – Provide educational materials real-time • Store data needed for certification by NAPBC, ACoS, QOPI, and others – Easily retrieves most data needed for certification with minimal work • Decrease cost – Per above, savings in staff and workload – Decrease in transcription costs of $6000 or more per clinician per year
  • 11. HughesRiskApps modules follow a simple workflow Existing data Patient data entry Clinical Decision Support (CDS) Printout with suggested actions Clinician editing/enhancing Clinical Decision Support (CDS) Generate orders and documents
  • 12. Choose how much data you want the patient to enter via the Tablet by choosing the type of survey • Standard – Basic risk information • MGH Standard – Basic risk information plus an extended medical history
  • 13. Using the HughesRiskApps Tablet questionnaire (With added questions for the Surgery Clinic), a patient can enter her own data • Requiring little or no help from the staff, patients enter their own data. • 5th Grade Reading Level • Available in English, Spanish and Italian Sample screenshots follow
  • 14.
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  • 19. Additional data can be entered by Nurse, Assistant or Clinician
  • 20. Can be entered by Nurse, Assistant or Clinician
  • 21.
  • 22. Patient data is downloaded from the LMR (MGH home grown EMR) allowing correlation with patient entered data • Problem List • Medications • Allergies • Procedures Upload of data being developed. Interfaces with other EMRs in development.
  • 23. Patient data is downloaded from the LMR (MGH home grown EMR) allowing correlation with patient entered data Upload of data being developed. Interfaces with other EMRs in development.
  • 24. Patient data is downloaded from the LMR (MGH home grown EMR) allowing correlation with patient entered data Upload of data being developed. Interfaces with other EMRs in development.
  • 25. Patient data is downloaded from the LMR (MGH home grown EMR) allowing correlation with patient entered data Upload of corrected data being developed. Interfaces with other EMRs in development.
  • 27. Entered by MD (Question set is appropriate to the Chief Complaint)
  • 28. Entered by MD, but eventually will be an automatic interface with radiology system
  • 29. Entered by patient via tablet, Clinician/Staff can edit and enhance
  • 30. Entered by patient via tablet, Clinician/Staff can edit and enhance SubTabs for Risk Factors, Family History (As Table), Pedigree, and Risk Analysis under Tab for specific disease
  • 31. Entered by patient via tablet, Clinician/Staff can edit and enhance Can view/edit Family History via table or pedigree(See next slide)
  • 32. Entered by patient via tablet, Clinician/Staff can edit and enhance Can view/edit Family History via pedigree or table (See Prior slide)
  • 33. Data entered by patient via tablet is used to run risk models
  • 34. Entered by patient via tablet, Clinician/Staff can edit and enhance
  • 35. MD enters Physical Exam with interactive breast diagram. Double click on lump to add information
  • 36. Impression (s) are chosen by the Clinician
  • 37. If the Impression includes surgery, Surgical Scheduling screen opens with appropriate procedure pre-chosen. Clinician can edit or change procedure as needed
  • 38. Orders are pre-filled based on impression and procedures Clinician can add/edit orders
  • 39. A choice of letters and information sheets are pre-chosen based on orders
  • 40. H&P Generated Currently in use, being modified and enhanced
  • 41. Consent, Administrative Paperwork, Patient Education Materials printed
  • 42. At post operative visits, pathology data is entered and the computer organizes and summaries
  • 43. Table (Above gray area) shows the procedures and a pathologic summary of the results The more detailed pathology view (Below gray area) relates to the SELECTED procedure
  • 44. Can view surgeries on a timeline
  • 45. Future timeline Will soon also include Timelines for Breast Imaging, Chemotherapy, RT, and Hormonal Therapy In development Not yet available
  • 46. Breast Surgery Module as the prototype Can be adapted to other disciplines that treat breast cancer, as there is significant overlap of data collected
  • 47. When the final surgery is completed, the cancer summary is derived from the pathology of the individual procedures that had been entered by MD The source of this data can be seen at the procedures tab
  • 48. After the final surgery, letters are generated to PCP summarizing care, and to Med and Rad Onc, asking for consultation/opinion
  • 49. Summary of surgery is sent to primary and as part of referral letters to Medical Oncology and Surgical Oncology
  • 50. Data needed for certification by NAPBC, ACoS, QOPI, and others shown as a report at any time
  • 51. Breast Surgery Module as the prototype Can be adapted to other disciplines that treat breast cancer, as there is significant overlap of data collected
  • 52. Breast Surgery Module as the prototype Can be adapted to other cancers • Ideally will serve as a module to any EHR