Application Development, Maintenance, Migration etc.

1. Services
304, 3rd Floor, Galaxy Mall, Opp. Jansi ni rani BRTS bus stand, Shivranjani – Nehrunagar Road,
Satellite, Ahmedabad, Gujarat, India. Cell No.: +91-9723811771, +91-9712900717

2. Services
1. SKYWARD MIGRATION:
Designed to lead your company through a set of well designed and integrated discovery and
evaluation processes to help unlock additional value from your existing Oracle solutions.
Overview
The Upgrade Assessment and Planning Service follows a proven five-step methodology. These
steps are designed to assess the current status, functional, technical, and user readiness baseline
for your company and then determine the ideal future solution based on this information.
Prepare – Initial preparation comprises requirements gathering, project kickoff, stakeholder
identification, and establishment of major timelines and project duration.
Assess – An assessment of your current environment, including analysis of functional, technical,
and process considerations. Upon completion of this Current Environment “As-Is” Assessment,
insufficient gaps are identified and targeted.
Envision – Involves facilitating the customer’s understanding of new release capabilities through
a combination of the following methods: white board discussion, web-based demonstration, in-
person demonstration, and hands-on solution review. This step is designed to help the customer
understand, determine and prioritize their requirements of the new release. SKYWARD change
management specialists will meet with your key leaders and target groups to identify potential
user adoption considerations.
Plan – This step determines and outlines the most effective way to upgrade, both technically and
functionally. In addition, potential user and process impacts will be outlined for the customer to
determine the best change management strategy.
Recommendation – A comprehensive Upgrade Project Charter includes a general project plan,
resource requirement, infrastructure and migration plan to carry out the complete upgrade. In
addition, a detailed Migration Project Pricing Estimate for SKYWARD Team to deliver the
project will be established post project completion as well.
304, 3rd Floor, Galaxy Mall, Opp. Jansi ni rani BRTS bus stand, Shivranjani – Nehrunagar Road,
Satellite, Ahmedabad, Gujarat, India. Cell No.: +91-9723811771, +91-9712900717

3. Services
2. Infrastructure Management Services - IMS
Delivery Model
1.BOOT (Build, Operate, Optimize and Transfer) Model
2.Managed services (Onsite & Remote)
3.RIM (Remote Infrastructure Management services)
4.Data Center planning and operations
5.Network infrastructure planning and setup Help Desk and Customer services management
IMS Governed Practices:
Microsoft Server Specific solutions
• Active Directory
• Windows Server Upgrade
• Windows 2008 (R2) enterprise Solutions
• Windows XP to W7 upgrade
Collaborative Computing Solutions
• IBM Domino
• Lotus Notes, Sametime, Quickr & ICP
• Microsoft Exchange
• Microsoft Sharepoint
Storage Management Solutions
• Storage Consolidation, Implementation and Migration Strategy
• Run and Maintain
• Technology Platforms
• Hitachi Data Systems
• IBM DS and XiV
• EMC
304, 3rd Floor, Galaxy Mall, Opp. Jansi ni rani BRTS bus stand, Shivranjani – Nehrunagar Road,
Satellite, Ahmedabad, Gujarat, India. Cell No.: +91-9723811771, +91-9712900717

4. Services
Infrastructure Consulting & Technical solutions for optimizing –
• Data Centre
• Management of IT infrastructure
Specialized Solutions and Services
• OPEX model for hardware and technology investments
• SaaS, PaaS & IaaS model & Cloud computing enablement services
• Virtualization solutions for technology value optimization
• Onsite-Offshore Managed services model for leveraged cost management
• 24x7 hosting & customer support services
Future Practice: DaaS as a part of Specialized Practice
Service Desk Offering (Level 1):
Technical Service Catalog (Level 2 Offering)*:
Configuration Management (Account Transition Offering)*:
Reasons:
• One, is an educational emphasis on engineering, positioning India to respond to the global
shortage of information technology talent with its highly educated workforce.
• India is famous to do business in low cost in than other developed countries. Rates for
experienced developers are a fourth of those in the U.S.
• Time difference between the North American market and India enables firms to create a 24-
hour workday to respond to customers
• Institutional changes taking place in India have made India an attractive destination for foreign
firms and encouraged Indian firms to seek overseas markets.
304, 3rd Floor, Galaxy Mall, Opp. Jansi ni rani BRTS bus stand, Shivranjani – Nehrunagar Road,
Satellite, Ahmedabad, Gujarat, India. Cell No.: +91-9723811771, +91-9712900717

5. Services
3. Application Development
Often, the software that suits your specific needs simply isn't available on the market. When
packaged solutions and software aren't sufficient or flexible enough for your enterprise,
SKYWARD can custom-build to your specifications – efficiently, and delivering our proven
certainty.
Skyward's application development services help you address evolving business and technology
challenges by defining, designing and building applications tailored to meet your business
requirements. We deliver high-quality, flexible applications that are easy to maintain; modular to
facilitate enhancements and are reliable, secure and easy to deploy using the Global Delivery
Model. It is based on industry standard process quality frameworks and uses rigorous
methodologies and the expertise to mitigate risk and deliver cost and time-to-market benefits.
CLIENT CHALLENGES
Ever-evolving business and technology requirements
WHAT SKYWARD PROVIDES
Scalable and extensible architectures that supports 24/7 business availability for global
customers as it reduces development cycles and risks to a minimum.
Time and cost-effective customized applications that help organizations address functional
gaps and achieve business goals effectively.
BUSINESS VALUE
Greater flexibility for growth
SKYWARD's proven highest-quality processes for solving complex problems, mitigating
risks, and achieving rock-solid ROI
Technologies: Oracle, JAVA, Microsoft etc.
304, 3rd Floor, Galaxy Mall, Opp. Jansi ni rani BRTS bus stand, Shivranjani – Nehrunagar Road,
Satellite, Ahmedabad, Gujarat, India. Cell No.: +91-9723811771, +91-9712900717

6. Services
4. Application Management:
SKYWARD's Application Management practice offers support services for applications,
middleware platforms and technologies.
Application Operations
Includes 24x7 monitoring of applications for availability/performance/capacity, batch
monitoring/management. Application service desk includes incident management activities such
as incident recording, initial investigation of issues, tracking and escalation management and
closure, user administration and service reporting
Production Support
Involves a detailed analysis of incident, incident resolution and problem management activities
such as trend analysis, root cause analysis, known error establishment, creation of RFC and
break fixes excluding code changes.
Release and Change Support
Comprises setting up of various test environments, release/change activities such as release
coordination, emergency releases, build and code deployment, managing release calendar and
configuration management/SCM tool administration
Middleware Product Support
Includes product administration activities such as monitoring, user administration, application
deployment, patch management and configuration management for application infrastructure:
Web servers/application servers, messaging infrastructure, content management and DW/BI
tools
304, 3rd Floor, Galaxy Mall, Opp. Jansi ni rani BRTS bus stand, Shivranjani – Nehrunagar Road,
Satellite, Ahmedabad, Gujarat, India. Cell No.: +91-9723811771, +91-9712900717

7. Services
CLIENT CHALLENGES
Reliable operation and secure control of hundreds of applications
WHAT SKYWARD PROVIDES
A comprehensive set of application management services including maintenance, re-
engineering, migration and testing
BUSINESS VALUE
Reduced system downtime
Enhanced performance
Increased freedom to concentrate on strategic initiatives
304, 3rd Floor, Galaxy Mall, Opp. Jansi ni rani BRTS bus stand, Shivranjani – Nehrunagar Road,
Satellite, Ahmedabad, Gujarat, India. Cell No.: +91-9723811771, +91-9712900717

8. Services
304, 3rd Floor, Galaxy Mall, Opp. Jansi ni rani BRTS bus stand, Shivranjani – Nehrunagar Road,
Satellite, Ahmedabad, Gujarat, India. Cell No.: +91-9723811771, +91-9712900717

9. Services
Thank you
Skyward Techno Solutions Pvt. Ltd.
304, 3rdFloor, Galaxy Mall, Opp. JansiKiRaniBRTS Bus Stop, Nehrunagar, Ahmedabad India.
Website : www.skywardtechno.com Email: info@skywardtechno.com
Phone: +91-079-40308265. Mobile: +91-9712900717, 9723811771.
304, 3rd Floor, Galaxy Mall, Opp. Jansi ni rani BRTS bus stand, Shivranjani – Nehrunagar Road,
Satellite, Ahmedabad, Gujarat, India. Cell No.: +91-9723811771, +91-9712900717