Information Society SA presentation on Public Sector ICT projects ICT from CeBIT 2013

1. Greek Public Sector ICT Projects
Making the difference
March 2013
Vassilis Demestichas
vdemestichas@ktpae.gr

2. 2 Information Society SA
• Government Agency founded in 2001
• Designs and executes ICT and Restructuring projects
for the public sector
• Responsible for the operations for many large scale,
critical ICT projects of the public sector
• Executes State Aid projects for the Private Sector
• Completed projects of €1bn during the 3rd CSF
• Is the major lever for Digital Convergence in Greece for
the 4th CSF

3. 3rd Community Support
3 Framework/ O.P. Information
Society

4. 4 ICT Strategy Framework
Social Development and ICT
Social Development and ICT
SE C VRES
INFRASTUCTURE
GOVERNMENT
GOVERNMENT MULTI CHANNEL
MULTI CHANNEL
REGISTRIES
REGISTRIES SERVICE BUS DEPLOYMENT
I
SERVICE BUS DEPLOYMENT
Horizontal IT projects
Horizontal IT projects
Government Cloud and Data Centers
Government Cloud and Data Centers
Telecoms & Networks
Telecoms & Networks
User friendly and secure ICT
User friendly and secure ICT

5. 5 Horizontal ICT Projects
AAp
ppp
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titoo
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Vertical SSy
ysstteem
mss
CRMS ERP HRMS IT FRAMEWORK
Citizens Registry
Citizens Registry SSN
SSN VAT id
VAT id E-GOV now
E-GOV now SDK
SDK
HORIZONTAL IT PROJECTS
HORIZONTAL IT PROJECTS
G-CLOUD OPEN DATA
OPEN DATA MIS DATA
MIS DATA G-CLOUD
SYZEFXIS Ι SYZEFXIS ΙΙ ΜΑΝ RURAL
INFRASTUCTRURE PROJECTS
INFRASTUCTRURE PROJECTS

6. 6 Horizontal and Vertical Flagship
Projects
HRMS CRM e-Gov
G-
Syzefxis ERP
Cloud

7. 7 Government CRM 1/2
Desired Outcome: • Unified case management
360ο Citizen Profile, Unified (technology and processes)
Case Management &
Resolution across all • Better personalized services
channels (Physical, Internet,
Call Center) • Strategic view of citizen and
enterprises needs
BUDGET : 14M
TIME PLAN : • Automated complex electronic
Design & Tender Process services
Phase - Q2 2013
Start Implementation – Q1
• Processes to unify offline and
2014 online
• Better response of Public Sector
to citizen and business needs
• Single sign-on to electronic
services

8. 8 Government CRM 2/2
SERVICE CHANNELS
3600 Case
Campaign
Unified Management
Management
Profile & Resolution
Citizens Core CRM &
& Enterprises
Custom Service Processes
MODELLING, SIMULATION, EXECUTION,
MONITORING, OPTIMIZATION, REPORTING
INTEROPERABILITY SERVICES
Citizens
ORGANIZATION
& Enterprises
Public
Administration Government
MIS Open Data

9. 9 e-Government NOW
Develop G2G, G2C and G2B • Develop services and secure
services and establish transactions over existing IT
interoperability culture and
value
systems
• Strengthen inter-operability
BUDGET : 8M culture and standards
TIME PLAN :
Design & Tender Process
• Organizational, business and
Phase - Q2 2013 technological modeling
Start Implementation – Q3
2014
• Enforce the electronic channel of
services
• Prepare a Governmental
Enterprise Resource Bus
• Build G2G, G2C and G2B
services

10. 10 TAXISnet: Electronic Tax Services
Improve the tax collection • Integrated electronic tax services
mechanism for citizens and
enterprises via the internet
• Integration with existing tax
channel systems
• Citizen centric approach
BUDGET : 8M • Secure transactions
TIME PLAN :
Operational as of December
• Value added services for the
2012 public servants, the citizens and
the enterprises
• 5,700,000 users
• 15 million transactions annually

11. 11 ELENXIS: Tax & Customs audits
Create an electronic tax &
• Collect, organize and process
customs control and audit information and data
mechanism for improving tax
compliance and against tax
• Risk analysis, targeted audits
fraud and selection of tax cases
• Audit planning and control
BUDGET : 26M
mechanism
TIME PLAN : • Case management
Operational as of December
2012
• Support for electronic case
management files
• Audit execution (on the field
support tools)
• Post audit support

12. 12 Government ERP 1/2
Greek Government is aiming • Increase and secure fiscal monitoring
to a Fiscal reform of the in General Government
General Government
• Improve the accuracy and integrity of
data, processes and financial
statements of General Government
BUDGET: 14M
TIME PLAN: • Reporting according to International
Design & Tender Process Accounting Standards
Phase - Q2 2013 • Implement a uniform ERP System
Start Implementation – Q4 across the Central Government
2013
Agencies
Start Implementation – Q1
2014

13. 13 Government ERP 2/2
1. Roll out of General Accounting Office (GAO) Financial
Management Information System (FMIS) to line
ministries
• Collect Budget Information & information on payment
commitments
• Consolidate and produce Fiscal Reports according to
international standards
• Monitor General Government financial performance
1. Extend existing General Government Fiscal Reporting
System
• Collect Budget Information & information on payment
commitments
• Consolidate and produce Fiscal Reports according to
international standards
• Monitor General Government financial performance

14. 14 Government HRMS
Introduction of a single
unified HRMS for a more
• Unified HRMS
effective Human Recourses
management and
• Common HR policies
development • Talent and Time management
• Supporting the idea of the State
BUDGET : 10M employee
TIME PLAN :
Design & Tender Process
• Focus on Human Capital
Phase - Q2 2013
Development
Start Implementation – Q3
2013

15. 15 Data Center and G-Cloud
Creation of two identical • Physical Infrastructure, software
DC’s one for Ministry of and hardware
Finance projects and one
the rest e-Government • Tools for the effective
projects. management of Operational
procedures
BUDGET : 15m €
TIME PLAN : • Cloud Services
Tender Process Phase -
Q1 2013
• Open Data infrastructure and
procedures
Start Implementation – Q4
2013

16. 16 Syzefxis II: National Network
• Offer network and telephony
After the success of Syzefxis services to 34.000 buildings
I network in connecting
6.000 buildings and reducing
nationwide
their telecom spending by • Offer wireless access to 55.000
half. government smartphones
BUDGET : 600 m€
• Secure access & SLA
TIME PLAN : • Syzefxis network interexchange
Design & Tender Process & Data Center services
Phase - Q2 2013 • ISP and value added services
Start Implementation – Q1
2014 • Telecom expenses savings for
the General Government
estimated up to 50% annually
• High level and secure services
for the public sector

17. 17 RURAL
• Establish Broadband
Broadband Development in Convergence between rural and
specific Rural White Areas of
Greece
urban areas
• Create the necessary
infrastructure and the
BUDGET : 201 m€ appropriate commercial interest
TIME PLAN : • Deployment of a powerful and
Tender Process Phase - Q2 future-proof network
2013 infrastructure that will gradually
Start Implementation – Q1 support at least the 95% of the
2014
targeted population
• Enforce digital growth and
development in rural areas
• Implementation through PPP
model (2-years build, 10-years
operation)

18. Thank you
Vassilis Demestichas
vdemestichas@ktpae.gr