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How to set a social media strategy.
                    (An actual one. On paper. That you will do.)




katie richman
 @espn_prodgirl
It used to be simple.




         +
In 2012, social media is not simple. You must choose.




                    That’s okay.
How to set a social media strategy.


  Step 1: Find some time.

Set a social strategy conference.
     Smallest team possible.
+          +             +      +

   +            +               +
How to set a social media strategy.

Step 2: Identify your target.




+         +                +      +




    It’s a big social universe.
How to set a social media strategy.

Step 2: Identify your target.




+         +                 +     +




       Who’s your target?
How to set a social media strategy.

Step 2: Identify your target.

 With              social, we talk to:
                  Women.
     Generally older than high school.
+             +                  +
     Fans of men’s & women’s sports.        +
      Athletes. Serious about fitness.
  Who follow pro athletes, on- & off- field.
   Who dig the intersection of sports &
                  culture.
   Not the “mommy blogger” category*
         Women that CROSS OVER.

     “Athlete” is central to her identity.
Yet she’s a part of lots of other communities.
How to set a social media strategy.

   Step 3: Do a content check.
Does your organization produce any
             content?
Photography:
Personal. Professional. Event galleries.
Mobile shots taken by you.
  +               +                       +          +
Video:
Mobile video. Instructional. Action.
Text:
Blog. Guest posts. Local news articles.
Other:
Mixed media? Podcasts? List it all.
         (Do you like doing it? Food for thought.)
How to set a social media strategy.

 Step 3: Do a content check.
 Any media assets from the
 past?
- Archival photography. (even prints)
-+Athletes, were you ever in a +
               +                mag? +
- Articles written. Org articles saved.
- Archive from an old blog.
- Past podcasts, interviews, livestreams.
- Instructional videos, etc.

It doesn’t have to be new.
Social loves repackaged & relaunched.
How to set a social media strategy.

       Step 3: Do a content check.
If you don’t produce content, do you want to learn?



      +             +               +        +




             Your team should be HONEST
          on resources, aptitude and interest.
                     NO is okay.
How to set a social media strategy.

Step 4: Target + Media Assets. Mix.




   +            +               +       +


         YOUR SOCIAL MEDIA TARGET
                    +
       CONTENT YOU HAVE & CAN MAKE
                    =
        WHERE TO SINK YOUR TIME IN
                 SOCIAL.
2012 Social Media Who’s Who
PLATFORM           WHAT            USERS   FEMALES   AVG AGE     MEDIA           BEST FOR

                                                               Text, Photo,       Everyone.
Facebook        Brand pages.       901M+    60% F      41
                                                               Video, Audio       See Users!


                                                                                  Everyone.
 Twitter      Micro-blogging.      555M+    60% F      37         Text          Ease of use +
                                                                                   growth

                                                                                Video bloggers,
              Video posting &
 YouTube                           800M     50% F     <18         Video        athletes, trainers.
             sharing channels.                                                Post archival video.
                                                                              Hard to say. Google
             Google’s version of                               Text, Photo,   ‘counting’ logged-
 Google+                           170M     37% F      n/a
                 Facebook                                      Video, Audio       in users of
                                                                                   products.
             Simple multimedia     50M                         Text, Photo,    Fashion. Young.
 Tumblr                                     63% F      35
             & social blog tool.   blogs                       Video, Audio     Photo-centric.

                                                                              Fashion, apparel.
                Browse & pin
 Pinterest                          12M     79% F      40         Photo       All things visual &
                   photos.                                                       motivational.

                Mobile photo                                                   All things visual.
Instagram                           80M     53% F     <35         Photo        Phototography.
                  sharing

                                                               Text, Photo,   Career networking.
 LinkedIn    Career networking.    150M     42% F      44                         Recruiting.
                                                               Video, Audio

                                                                               Locations where
Foursquare    Mobile check-ins      23M     40% F      n/a     Data, Photo    users can check in.
                                                                                   As of July
                                                                                   2012
Five things we’ve learned.
Women + Social Media: What We’ve Learned

                   #1. Women are MOBILE FIRST.




           Start with your mobile end-user in mind always.
If your end-user is the woman with the earbuds, what comes into play?
Women + Social Media: What We’ve Learned

          #2. Expand your definition of CONTENT




If this gets HALF A MILLION LIKES, we have redefined “content.”
                     Anyone can do this.
Women + Social Media: What We’ve Learned

              #3. Expand your definition of CONTENT
            Here’s our
             version.




Anyone can do this.
Women + Social Media: What We’ve Learned

#4. YOU are your own core demo. If you wouldn’t share it, don’t post it.




                   #4 BREAK. Let’s play a game called:




                   Would you share
                        this?


                   Raise your hand if you would share
                                 this...
Women + Social Media: What We’ve Learned


WOULD YOU SHARE THIS?
Women + Social Media: What We’ve Learned


WOULD YOU SHARE THIS?
Women + Social Media: What We’ve Learned


WOULD YOU SHARE THIS?
Women + Social Media: What We’ve Learned


WOULD YOU SHARE THIS?
Women + Social Media: What We’ve Learned


WOULD YOU SHARE THIS?
Women + Social Media: What We’ve Learned


WOULD YOU SHARE THIS?
Women + Social Media: What We’ve Learned

                     #5. IMAGES. Images. And images.




                            2012 Paralympics, London


It is the rise of the social image. A beautiful photo is shared above all else.
Women + Social Media: What We’ve Learned

#5. IMAGES. Images. And images.



                     Don’t have a beautiful
                            photo?



                     Find a quote or mantra
                      online in your niche.
                            Co-opt it.
                       Add your branding

                         Post to Social.
Women + Social Media: What We’ve Learned

#5. IMAGES. Images. And images.



                         Don’t have a beautiful
                                photo?




                      Create a simple image with
                                 text.




                      Make visuals your fans can
                         wear like a badge.
Women + Social Media: What We’ve Learned

         #5. IMAGES. Images. And images.




                                 Take pictures with your
                                         mobile.




 stay                                    BONUS:
 this                         Add WORDS to those pictures.
                                   Triple your shares.
happy.
                                Add your org’s branding.
Women + Social Media: What We’ve Learned

                 #5. IMAGES. Images. And images.


      logo
      here




Draw something relevant. Write something. Associate with your brand.
Women + Social Media: What We’ve Learned




       This is the dorm room of one of our Facebook fans.
Plastered the walls with espnW mantras. Like a real-life Pinterest.
GLOBAL SPORTS MENTORING PROGRAM

            Social Media Workshop




         Thoughts? Questions?
     Resources? Help on next steps?

             September 6, 2012
Come find me anytime.

 about.me/katierichman




    twitter.com/espn_prodgirl
    linkedin.com/in/katierichman

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How to Set a Social Media Strategy (a real one. on paper. that you will actually use.)

  • 1. How to set a social media strategy. (An actual one. On paper. That you will do.) katie richman @espn_prodgirl
  • 2. It used to be simple. +
  • 3. In 2012, social media is not simple. You must choose. That’s okay.
  • 4. How to set a social media strategy. Step 1: Find some time. Set a social strategy conference. Smallest team possible. + + + + + + +
  • 5. How to set a social media strategy. Step 2: Identify your target. + + + + It’s a big social universe.
  • 6. How to set a social media strategy. Step 2: Identify your target. + + + + Who’s your target?
  • 7. How to set a social media strategy. Step 2: Identify your target. With social, we talk to: Women. Generally older than high school. + + + Fans of men’s & women’s sports. + Athletes. Serious about fitness. Who follow pro athletes, on- & off- field. Who dig the intersection of sports & culture. Not the “mommy blogger” category* Women that CROSS OVER. “Athlete” is central to her identity. Yet she’s a part of lots of other communities.
  • 8. How to set a social media strategy. Step 3: Do a content check. Does your organization produce any content? Photography: Personal. Professional. Event galleries. Mobile shots taken by you. + + + + Video: Mobile video. Instructional. Action. Text: Blog. Guest posts. Local news articles. Other: Mixed media? Podcasts? List it all. (Do you like doing it? Food for thought.)
  • 9. How to set a social media strategy. Step 3: Do a content check. Any media assets from the past? - Archival photography. (even prints) -+Athletes, were you ever in a + + mag? + - Articles written. Org articles saved. - Archive from an old blog. - Past podcasts, interviews, livestreams. - Instructional videos, etc. It doesn’t have to be new. Social loves repackaged & relaunched.
  • 10. How to set a social media strategy. Step 3: Do a content check. If you don’t produce content, do you want to learn? + + + + Your team should be HONEST on resources, aptitude and interest. NO is okay.
  • 11. How to set a social media strategy. Step 4: Target + Media Assets. Mix. + + + + YOUR SOCIAL MEDIA TARGET + CONTENT YOU HAVE & CAN MAKE = WHERE TO SINK YOUR TIME IN SOCIAL.
  • 12. 2012 Social Media Who’s Who PLATFORM WHAT USERS FEMALES AVG AGE MEDIA BEST FOR Text, Photo, Everyone. Facebook Brand pages. 901M+ 60% F 41 Video, Audio See Users! Everyone. Twitter Micro-blogging. 555M+ 60% F 37 Text Ease of use + growth Video bloggers, Video posting & YouTube 800M 50% F <18 Video athletes, trainers. sharing channels. Post archival video. Hard to say. Google Google’s version of Text, Photo, ‘counting’ logged- Google+ 170M 37% F n/a Facebook Video, Audio in users of products. Simple multimedia 50M Text, Photo, Fashion. Young. Tumblr 63% F 35 & social blog tool. blogs Video, Audio Photo-centric. Fashion, apparel. Browse & pin Pinterest 12M 79% F 40 Photo All things visual & photos. motivational. Mobile photo All things visual. Instagram 80M 53% F <35 Photo Phototography. sharing Text, Photo, Career networking. LinkedIn Career networking. 150M 42% F 44 Recruiting. Video, Audio Locations where Foursquare Mobile check-ins 23M 40% F n/a Data, Photo users can check in. As of July 2012
  • 14. Women + Social Media: What We’ve Learned #1. Women are MOBILE FIRST. Start with your mobile end-user in mind always. If your end-user is the woman with the earbuds, what comes into play?
  • 15. Women + Social Media: What We’ve Learned #2. Expand your definition of CONTENT If this gets HALF A MILLION LIKES, we have redefined “content.” Anyone can do this.
  • 16. Women + Social Media: What We’ve Learned #3. Expand your definition of CONTENT Here’s our version. Anyone can do this.
  • 17. Women + Social Media: What We’ve Learned #4. YOU are your own core demo. If you wouldn’t share it, don’t post it. #4 BREAK. Let’s play a game called: Would you share this? Raise your hand if you would share this...
  • 18. Women + Social Media: What We’ve Learned WOULD YOU SHARE THIS?
  • 19. Women + Social Media: What We’ve Learned WOULD YOU SHARE THIS?
  • 20. Women + Social Media: What We’ve Learned WOULD YOU SHARE THIS?
  • 21. Women + Social Media: What We’ve Learned WOULD YOU SHARE THIS?
  • 22. Women + Social Media: What We’ve Learned WOULD YOU SHARE THIS?
  • 23. Women + Social Media: What We’ve Learned WOULD YOU SHARE THIS?
  • 24. Women + Social Media: What We’ve Learned #5. IMAGES. Images. And images. 2012 Paralympics, London It is the rise of the social image. A beautiful photo is shared above all else.
  • 25. Women + Social Media: What We’ve Learned #5. IMAGES. Images. And images. Don’t have a beautiful photo? Find a quote or mantra online in your niche. Co-opt it. Add your branding Post to Social.
  • 26. Women + Social Media: What We’ve Learned #5. IMAGES. Images. And images. Don’t have a beautiful photo? Create a simple image with text. Make visuals your fans can wear like a badge.
  • 27. Women + Social Media: What We’ve Learned #5. IMAGES. Images. And images. Take pictures with your mobile. stay BONUS: this Add WORDS to those pictures. Triple your shares. happy. Add your org’s branding.
  • 28. Women + Social Media: What We’ve Learned #5. IMAGES. Images. And images. logo here Draw something relevant. Write something. Associate with your brand.
  • 29. Women + Social Media: What We’ve Learned This is the dorm room of one of our Facebook fans. Plastered the walls with espnW mantras. Like a real-life Pinterest.
  • 30. GLOBAL SPORTS MENTORING PROGRAM Social Media Workshop Thoughts? Questions? Resources? Help on next steps? September 6, 2012
  • 31. Come find me anytime. about.me/katierichman twitter.com/espn_prodgirl linkedin.com/in/katierichman

Editor's Notes

  1. \n
  2. - But first, a little bit about who we are and what espnW is. \n- Intro me, Marly, titles. Here with Heather Burns, one of our lead espnW.com site editors. \n- My background: Brands pre-social, XG, live event production start social, cross-espn social, came on to espnW to manage social strat &amp; accts.\n- espnW started as a true startup w/in espn. team of 6. partnerships, retreat, editorial plans/research, our facebook/twitter launched prior to blog.\n- we also simultaneously came in to work with the espn hs team on the espn hs girl presence, building that social platform from the ground up as well. so really became a juggling act. lots of brands, lots of things starting at once. \n\n
  3. - But first, a little bit about who we are and what espnW is. \n- Intro me, Marly, titles. Here with Heather Burns, one of our lead espnW.com site editors. \n- My background: Brands pre-social, XG, live event production start social, cross-espn social, came on to espnW to manage social strat &amp; accts.\n- espnW started as a true startup w/in espn. team of 6. partnerships, retreat, editorial plans/research, our facebook/twitter launched prior to blog.\n- we also simultaneously came in to work with the espn hs team on the espn hs girl presence, building that social platform from the ground up as well. so really became a juggling act. lots of brands, lots of things starting at once. \n\n
  4. Whether you are already keeping up 10 social accounts or currently have none, I always do this for any brand I&amp;#x2019;m helping. \nLook at calendars. Set this up like you would any conference. We did this at the start of espnW. Include any very core teammates--BUT keep as VERY small as poss. 2-3 max. \n\nHave on hand: blank paper, markers or pencils or whatever, a computer with an internet connection for research (only--no email or work). and no phones!\n\n
  5. Whether you are already keeping up 10 social accounts or currently have none, I always do this for any brand I&amp;#x2019;m helping. \nLook at calendars. Set this up like you would any conference. We did this at the start of espnW. Include any very core teammates--BUT keep as VERY small as poss. 2-3 max. \n\nHave on hand: blank paper, markers or pencils or whatever, a computer with an internet connection for research (only--no email or work). and no phones!\n\n
  6. Whether you are already keeping up 10 social accounts or currently have none, I always do this for any brand I&amp;#x2019;m helping. \nLook at calendars. Set this up like you would any conference. We did this at the start of espnW. Include any very core teammates--BUT keep as VERY small as poss. 2-3 max. \n\nHave on hand: blank paper, markers or pencils or whatever, a computer with an internet connection for research (only--no email or work). and no phones!\n\n
  7. Whether you are already keeping up 10 social accounts or currently have none, I always do this for any brand I&amp;#x2019;m helping. \nLook at calendars. Set this up like you would any conference. We did this at the start of espnW. Include any very core teammates--BUT keep as VERY small as poss. 2-3 max. \n\nHave on hand: blank paper, markers or pencils or whatever, a computer with an internet connection for research (only--no email or work). and no phones!\n\n
  8. Whether you are already keeping up 10 social accounts or currently have none, I always do this for any brand I&amp;#x2019;m helping. \nLook at calendars. Set this up like you would any conference. We did this at the start of espnW. Include any very core teammates--BUT keep as VERY small as poss. 2-3 max. \n\nHave on hand: blank paper, markers or pencils or whatever, a computer with an internet connection for research (only--no email or work). and no phones!\n\n
  9. Whether you are already keeping up 10 social accounts or currently have none, I always do this for any brand I&amp;#x2019;m helping. \nLook at calendars. Set this up like you would any conference. We did this at the start of espnW. Include any very core teammates--BUT keep as VERY small as poss. 2-3 max. \n\nHave on hand: blank paper, markers or pencils or whatever, a computer with an internet connection for research (only--no email or work). and no phones!\n\n
  10. Whether you are already keeping up 10 social accounts or currently have none, I always do this for any brand I&amp;#x2019;m helping. \nLook at calendars. Set this up like you would any conference. We did this at the start of espnW. Include any very core teammates--BUT keep as VERY small as poss. 2-3 max. \n\nHave on hand: blank paper, markers or pencils or whatever, a computer with an internet connection for research (only--no email or work). and no phones!\n\n
  11. Whether you are already keeping up 10 social accounts or currently have none, I always do this for any brand I&amp;#x2019;m helping. \nLook at calendars. Set this up like you would any conference. We did this at the start of espnW. Include any very core teammates--BUT keep as VERY small as poss. 2-3 max. \n\nHave on hand: blank paper, markers or pencils or whatever, a computer with an internet connection for research (only--no email or work). and no phones!\n\n
  12. - But first, a little bit about who we are and what espnW is. \n- Intro me, Marly, titles. Here with Heather Burns, one of our lead espnW.com site editors. \n- My background: Brands pre-social, XG, live event production start social, cross-espn social, came on to espnW to manage social strat &amp; accts.\n- espnW started as a true startup w/in espn. team of 6. partnerships, retreat, editorial plans/research, our facebook/twitter launched prior to blog.\n- we also simultaneously came in to work with the espn hs team on the espn hs girl presence, building that social platform from the ground up as well. so really became a juggling act. lots of brands, lots of things starting at once. \n\n
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