Chapter 15

PERFORMANCE AND POTENTIAL APPRAISAL Chapter EXCEL BOOKS 15-1 15

ANNOTATED OUTLINE 15-2 INTRODUCTION Performance appraisal is a systematic and objective way of evaluating both work related behaviour and potential of employees. Performance And Potential Appraisal

15-3 Features of performance appraisal ,[object Object],[object Object],[object Object],[object Object],Performance And Potential Appraisal

15-4 Objectives The performance appraisal process serves several important purposes Performance And Potential Appraisal ,[object Object],[object Object],[object Object],[object Object],[object Object]

15-5 Benefits of performance appraisal Benefits Performance And Potential Appraisal ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

15-6 What is to be appraised? The content to be appraised is determined on the basis of job analysis. Usually it comprises of: Performance And Potential Appraisal ,[object Object],[object Object],[object Object],Who will appraise? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

15-7 When to appraise? ,[object Object],[object Object],Performance And Potential Appraisal

15-8 Steps in the performance appraisal process Performance And Potential Appraisal The Performance Appraisal Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

15-9 Performance And Potential Appraisal ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],The Performance Appraisal Process

15-10 Performance And Potential Appraisal ,[object Object],Use reliable and dependable performance measures These must be easy to use and report on critical behaviours that determine performance These would generally include: personal observation, statistical reports, oral reports and written reports These may be objective or subjective Objective measures are generally quantitative, and include quality of production, degree of training needed, accidents in a given period, absenteeism, length of service etc. Such measures are used for evaluating lower level jobs Subjective measures are based on opinions of those doing evaluation and are not verifiable by others; generally used for evaluating middle level positions. The Performance Appraisal Process

15-11 Performance And Potential Appraisal ,[object Object],Not an easy job Emotional factors to be taken into account Affects the self esteem of the appraisee Criteria likely to be questioned, if the appraisal turns out to be negative ,[object Object],Put out the fires Set things in order Arrive at new goals for achieving superior performance. The Performance Appraisal Process

Chapter 15

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Chapter 15