28. Focus on Holistic Capability Stages of Adoption Collaboration Technologies Stage 1: Traditional Collaboration Telephone Face-to-face Meetings E-mail, phone, fax, other classic technologies Stage 2: Specific Problems and Applications Audio, Video & Data Conferencing EIM, IM, Chat & presence detection Virtual Team Spaces (VTS) Stage 3: Collaborative Proliferation Multiple A/V/D Conferencing tools Yahoo, MSN, AOL, Google Groove, eRoom, WebOffice, etc. Stage 4: Consolidation and Standardization Standardize on SIP/Simple or XMPP One Client for all IM clouds Common virtual team space for everyone Stage 5: Virtual Work Environment Standard tools in place Integration with Mobile Environment Standard Desktop & Web Interface for anyone
42. Influencing a complex environment Twigs Leaves = Possible futures Branches = Possible decisions Trunk = The present Roots = The past - Edward de Bono Extra