This is a workshop on employee engagement delivered by Kwai Yu - CEO of Leaders Cafe. It was delivered as part of the HBA 2010 Leadership Conference.

3. Heart of Employee Engagement is to …
blog.urbanobservations.com

4. Create meaning for your people

5. … and help them to find their voice

6. Can you get employee engagement at no cost?
Patrick Lencioni thinks so

7. First, get to know your peoplebetter than
you know them today. Take an interest in what is going on in their
lives and find out what their dreamsand
passionsare, both professionally and
personally. The only caveatis that you
have to be genuinely interested. If you
haven't done this much before and you're afraid that it will
feel weirdto start now, do it anyway. Your employees
want it, need it and will thank you for it. - PATRICK LENCIONI

8. First, it will require a great deal of courage
and selflessness on the part of a manager
who will at times feel disingenuous,
embarrassed or incompetent. As for
this being touchy-feely, ask yourself if
productivity, morale and retention are
touchy-feely. Would tolerating a little touchy-
feely a reasonable price to pay for giving your
employees a sense of appreciation,
fulfillment and meaning at work
PATRICK LENCIONI

9. Let’s look at the key words again

10. Hmmm...
No cost !??

11. with acute self awareness
It calls for leadership ...

12. and courage

13. To be comfortable with authenticity and vulnerability

14. When did we train leaders in this ‘stuff’?

15. Work Global
Leaders trained to deal with pressures

16. We give them the usual tools

17. When the pressure is on …..

18. When did you last open your toolbox?

19. Create meaning requires …
Examination of deep intentions

20. You MUST answer toughest question …
To adopt a child

21. Why do
you want
a child?
Why do you want a child?

22. Not easy … is it?

23. The world may be different
In a hundred years from now; it would not matter how
big my house was, what kind of cars I drove or how
much money I had in the bank. What matters is that
…. because I was important in the life of a child

24. Kirsty Howard raised £5M by age 11

25. What is leadership all about?

26. Leadership spectrum
What’s common?

27. What’s common?

28. 6 Irresistible Human Endowment

30. Irresistible endowmentThey help you to move
From Knowing to Doing to Winning

31. When business is slow

32. When no one is listening

33. When it looks a long way down
You can still choose

34. To make a difference to people’s lives

35. Giving worldclass leadership learning
At a sustainable low cost

36. Yes, it’s risky
No money, no resources, no business plan!!

37. Success highly improbable

38. Image Credit - http://www.flickr.com/photos/luc/1824234195/
Social networking made the impossible happen

39. Creates networked intelligence
Social networking

41. Collaboration & co-creation

42. This is the ‘What’

43. This is the ‘Why’
Reduce leadership learning inequalities in society

44. If world population represented by

45. 12 Europeans
61 Asians
1 Oceanian
13 Africans
13 North/South Americans
Nationality

46. 50 would go hungry

47. Cave School in China
70 can’t read

48. There would only be 1 graduate
http://www.flickr.com/photos/83282486@N00/2688452901/

49. World’s First Computer
PRINT DELETE
1 Computer

50. 16 have internet access
http://www.flickr.com/photos/mnadi/11026499/

51. 6 would own 59% world’s wealth
All 6 would be in USA

52. Purpose
Must have ‘what’ and ‘why’

53. Ernest Hemingway
His best story in 6 words

54. For sale: Baby shoes, never worn

55. Who are you in 6 words?

56. Who are you in 6 words?

57. Who are you in 6 words?

58. Discovering Your Life’s Work Diagnostic Tool © Ian Berry
ian@ianberry.au.com | www.ianberry.au.com

59. Letting Go
We can’t let
personal
purpose and
passion go
unchecked in
the work place.
Or can we?

60. When does purpose and passion pay?

61. 1964: USA success

62. 1957: When it began

63. 1960: Germany
Gigs: 7 days a week, 8 hours a day

66. 1962

67. 1200 gigs by USA 1964

68. 10,000 hours
That’s 6 years 4 months (7.5hrs working day)

69. The bad news is time flies.
The good news is you’re the pilot
- Michael Althsuler
Takes courage and tenacity to reach the sky

70. Now your people have something to say …..

71. How do you help them to find listeners?

72. In our complex world?

73. Image Credit - http://www.flickr.com/photos/luc/1824234195/
Social Networking holds the key

74. This is social media (not social networking)

75. Our businesses are complex

76. Nurturing a culture of authentic conversations

77. Leads to collaborations
Active
Community
(primary circle)
And creation of primary circles

78. http://www.flickr.com/photos/sats_somu/361419685/
Common Purpose

79. Community
weak link
strong link

80. Real Time Data
Result: intelligent network able to handle complexity
Change & Innovation

81. Acquiring intelligent social network
means being connected

82. Connections!
It’s
not
how
many

83. It’s which one

84. Right connection

85. Right connection

86. Right connection

87. Matters
Right connection

88. 10 Characteristics of a great primary connection

89. 1. Wide variety of connections

90. 2. Observant

91. . A talent for staying in touch

92. 4. Outwardly focused

93. 5. Sensitive to other’s needs

94. 6. Access to different information

95. FRED STEIN Children Reading Newspaper, Paris 1936
7. Natural talent for helping

96. Image Credit - http://www.flickr.com/photos/luc/1824234195/
8. Focused on diversity

97. 9. Spiritually, emotionally, intellectually balanced

98. 10. Influences a broad base of people

99. Image Credit - http://www.flickr.com/photos/luc/1824234195/
Developing a great primary network is ….

100. An art & a science

101. Art of building trust

102. Art of making meaningful connections
http://www.tofugu.com/2010/07/12/bowing-in-japan-japanese-etiquette/

103. www.flickr.com/photos/oriol_gascon/2172565951
Result: Collaboration for better business faster
… and co-creation of expansive opportunities

104. Photo Credit: Leona. http://flickr.com/photos/9679326@N04/2704936584/
The science bit: Dunbar’s Number
There’s a limit on how many
relationships you can keep a
tab on at any one time

105. Social media helps to go beyond 150

106. From “Selling” to Connecting
with Your Audience
Social media is an “Enabler”

107. From Followers to Fans
Social media is an “Enabler”

108. From “Hard to Reach” to
“Available Everywhere”
Social media is an “Enabler”

109. It helps to create Networked Community

110. It helps to create Networked Intelligence

111. Richard Hames
For more on Networked Intelligence

112. is about connecting ideas & people
Networked Intelligence

113. So that people feel compelled to lead

115. Help us to give it away
Leaders Café is that gift

116. … and make a better 21st century, faster!