MoDevUX conference, May 2013

1. TAKING UX TO THE REAL WORLD
MODEVUX
MAY 2013
Thursday, May 16, 13

2. HI. I’M KEVIN.
developer evangelist for twilio
Thursday, May 16, 13

3. (703) 468-1841
could you do me a solid?
Thursday, May 16, 13

4. What is twilio?
twilio powers business
communications, making it easy to
integrate voice, VoIP and text
messaging into business processes
and workflows
Copyright © twilio Inc. 2013
help me out? send a text to (703) 468-1841
Thursday, May 16, 13

5. USER INTERFACES
Thursday, May 16, 13

6. USER INTERFACES
Thursday, May 16, 13

7. Thursday, May 16, 13

8. SOFTWARE
Thursday, May 16, 13

9. SOFTWAREWORLD WORLD
Thursday, May 16, 13

10. SOFTWARESENSORS ACTUATORS
Thursday, May 16, 13

11. SOFTWARE
SENSORS ACTUATORS
Thursday, May 16, 13

12. BREAKTHROUGH UX ESCAPES INTO
THE REAL WORLDThursday, May 16, 13

13. Thursday, May 16, 13

14. Thursday, May 16, 13

15. IMMEDIATE INTERACTIONS
• Communicate time sensitive
information via SMS
• Faster and more reliable than e-mail,
95% + open rates
Thursday, May 16, 13

16. CONNECT HUMANS TO HUMANS
• Let people pick up the
phone and call your
business
• Easily program
meaningful interactions
that reduce burdens on
support
Thursday, May 16, 13

17. ENHANCE USER SECURITY
• Secure applications with
something a user knows
and something a user has
• Everyone has a mobile
phone
Thursday, May 16, 13

18. Thursday, May 16, 13

19. USE SOFTWARE TO BREAK
THROUGH TO THE REAL WORLD
Thursday, May 16, 13

20. @KEVINWHINNERY
kwhinnery at twilio dot com
Thursday, May 16, 13