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Trust and Reputation in Social
      Internetworking Systems

                              Lora Aroyo1
                         Pasquale De Meo1
                         Domenico Ursino2


      1VU University Amsterdam, the Netherlands
      2DIMET – University of Reggio Calabria, Italy
Social Networks Added Value
!   advertise products and disseminate innovations
   & knowledge
   !   find information relevant to users
   !   find relevant users, e.g. LinkedIn

!   spread opinions, e.g., personal, social or
   political
!   interesting for:
    !   museums, broadcaster, government institutions
Online Identities
!   Increasing number of identities
    !   different information sharing tasks
    !   connect with different communities

!   UK adults have ~1.6 online profiles

!   39% of those with one profile have at
    least two other profiles
!   Companies exploring the potential of
    social internetworking
!   Platform(s) for data portability among
    social networks
Social Internetworking System




                                © danbri
What’s Needed?
!   mechanisms to:
    !   help users find reliable users
    !   disclose malicious users or spammers
    !   stimulate the level of user participation
    !   deal with trust in linked data
    !   deal with different contexts and policies for
        accessing, publishing and re-distributing data
What’s the Goal?
!   model to represent Social Internetworking
   components & their relationships
!   understand Social Internetworking structural
   properties and see how it differs from traditional
   social networks
!   model to compute
   trust & reputation based on
   linked data
Requirements
!   trust should be tied to user’s performance, i.e., providing
    beneficial contributions to other users
!   consider that users are involved in a range of activities, e.g.,
    tagging, posting comments, rating
!   represent a wide range of heterogeneous entities, e.g. users,
    resources, posts, comments, ratings and their interactions
    (vs. single role nodes in graphs)
!   edges need to support n-ary relationships vs. binary in graphs
!   multi-dimensional network vs. one-dimensional in graphs
!   easy to manipulate and intuitive model
Graph-Based Approaches
!   Model user community as graph G
    !   edges reflect explicit trust relationship between
        users
    !   G is sparse, thus often need for inferring trust
        values

!   model trust & reputation in force-mass-
    acceleration style  capture all factors and
    combine them in a set of equations
!   resulting model is too complicated to be handled
Link-Based Approaches
!   link analysis algorithms, e.g. PageRank or
   HITS, model trust as a measure of system
   performance, e.g., number of corrupted files in a
   peer of a P2P network
!   attack-resistant to manipulate reputation score

!   model trust & reputation in force-mass-
   acceleration style  capture all factors and
   combine them in a set of equations
!   resulting model is too complicated to be handled
SIS Approach
!   Social Graph API (list of public URLs and
   connections for person p (e.g., Twitter page of p and
   contacts of p)
!   Hypergraph
 !   nodes labels with
     object role
 !   multiple hyperedges
     between two nodes
 !   hyperedges – link two
     or more entities
SIS Pilot: Analysis
!   We gathered from multiple social networks, e.g.,
    LiveJournal, Twitter, Flickr:
    !   1, 252, 908 user accounts
    !   30, 837, 012 connections between users
!   The probability P(k) that a user has created an
    account in k networks is distributed as:
    P(k) ~ k-4.003
!   Few users are affiliated to multiple networks
!   More than 90% of users are affiliated to less than
    3 networks
Canonization Procedures
!   Map gathered data to graph with following
   properties:


   !   High network modularity, i.e., nodes tend to form
      dense clusters with few inter-cluster edges

   !   Small world phenomenon, i.e., paths between
      arbitrary pairs of nodes are usually short
Reputation in SIS
!   Setting:
    !   users post resources &rate resources posted by others

!   To compute reputation we assume that:
    !   User-high-reputation if he authors high quality resources
    !   Resource-high-quality if it gets a high average rating &
        posted by users with high reputation

!   mutual reinforcement principle
Trust in SIS
!   n = # of users in SIS          m = # of resources they authored

!   r(i) = reputation of useri            q(j) = quality of resourcej

!   e(j) = average rating of resourcej

!   Aij = 1 if useri posted a resourcej       and Aij = 0 otherwise

!   r = Aq    and     q = AT r + e            r = (I – AAT)-1Ae
       .
!   compute dominant eigenvector of a symmetric matrix

!   easy to compute even if A gets large (AT = transpose of A
    and I = nxn identity matrix)
Future Work
!   Gather a larger amount of data to analyze further the
    structural properties of SIS
!   Test the effectiveness of the approach for reputation
    computing
!   Test with real users in the social space of Agora (Social
    Event-based History browsing) and in PrestoPrime
    (Social Semantic Taging)
      .
!   Ontology-based model of trust and reputation in
    different domains (with LOD)
Acknowledgements
!   This research is funded by EU Marie Curie
   Fellowship Grant

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Sas web 2010 lora-aroyo

  • 1. Trust and Reputation in Social Internetworking Systems Lora Aroyo1 Pasquale De Meo1 Domenico Ursino2 1VU University Amsterdam, the Netherlands 2DIMET – University of Reggio Calabria, Italy
  • 2. Social Networks Added Value !   advertise products and disseminate innovations & knowledge !   find information relevant to users !   find relevant users, e.g. LinkedIn !   spread opinions, e.g., personal, social or political !   interesting for: !   museums, broadcaster, government institutions
  • 3. Online Identities !   Increasing number of identities !   different information sharing tasks !   connect with different communities !   UK adults have ~1.6 online profiles !   39% of those with one profile have at least two other profiles !   Companies exploring the potential of social internetworking !   Platform(s) for data portability among social networks
  • 5. What’s Needed? !   mechanisms to: !   help users find reliable users !   disclose malicious users or spammers !   stimulate the level of user participation !   deal with trust in linked data !   deal with different contexts and policies for accessing, publishing and re-distributing data
  • 6. What’s the Goal? !   model to represent Social Internetworking components & their relationships !   understand Social Internetworking structural properties and see how it differs from traditional social networks !   model to compute trust & reputation based on linked data
  • 7. Requirements !   trust should be tied to user’s performance, i.e., providing beneficial contributions to other users !   consider that users are involved in a range of activities, e.g., tagging, posting comments, rating !   represent a wide range of heterogeneous entities, e.g. users, resources, posts, comments, ratings and their interactions (vs. single role nodes in graphs) !   edges need to support n-ary relationships vs. binary in graphs !   multi-dimensional network vs. one-dimensional in graphs !   easy to manipulate and intuitive model
  • 8. Graph-Based Approaches !   Model user community as graph G !   edges reflect explicit trust relationship between users !   G is sparse, thus often need for inferring trust values !   model trust & reputation in force-mass- acceleration style  capture all factors and combine them in a set of equations !   resulting model is too complicated to be handled
  • 9. Link-Based Approaches !   link analysis algorithms, e.g. PageRank or HITS, model trust as a measure of system performance, e.g., number of corrupted files in a peer of a P2P network !   attack-resistant to manipulate reputation score !   model trust & reputation in force-mass- acceleration style  capture all factors and combine them in a set of equations !   resulting model is too complicated to be handled
  • 10. SIS Approach !   Social Graph API (list of public URLs and connections for person p (e.g., Twitter page of p and contacts of p) !   Hypergraph !   nodes labels with object role !   multiple hyperedges between two nodes !   hyperedges – link two or more entities
  • 11. SIS Pilot: Analysis !   We gathered from multiple social networks, e.g., LiveJournal, Twitter, Flickr: !   1, 252, 908 user accounts !   30, 837, 012 connections between users !   The probability P(k) that a user has created an account in k networks is distributed as: P(k) ~ k-4.003 !   Few users are affiliated to multiple networks !   More than 90% of users are affiliated to less than 3 networks
  • 12. Canonization Procedures !   Map gathered data to graph with following properties: !   High network modularity, i.e., nodes tend to form dense clusters with few inter-cluster edges !   Small world phenomenon, i.e., paths between arbitrary pairs of nodes are usually short
  • 13. Reputation in SIS !   Setting: !   users post resources &rate resources posted by others !   To compute reputation we assume that: !   User-high-reputation if he authors high quality resources !   Resource-high-quality if it gets a high average rating & posted by users with high reputation !   mutual reinforcement principle
  • 14. Trust in SIS !   n = # of users in SIS m = # of resources they authored !   r(i) = reputation of useri q(j) = quality of resourcej !   e(j) = average rating of resourcej !   Aij = 1 if useri posted a resourcej and Aij = 0 otherwise !   r = Aq and q = AT r + e  r = (I – AAT)-1Ae . !   compute dominant eigenvector of a symmetric matrix !   easy to compute even if A gets large (AT = transpose of A and I = nxn identity matrix)
  • 15. Future Work !   Gather a larger amount of data to analyze further the structural properties of SIS !   Test the effectiveness of the approach for reputation computing !   Test with real users in the social space of Agora (Social Event-based History browsing) and in PrestoPrime (Social Semantic Taging) . !   Ontology-based model of trust and reputation in different domains (with LOD)
  • 16. Acknowledgements !   This research is funded by EU Marie Curie Fellowship Grant