A game of touch

1. Agnes Ng & Woon Bee Hong
Library Technology Services
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3. Floor Plans, Directional Signages & Guides Feedback from Users
“Troublesome as I need to take down the
exact collection and call number, look for
the location in the floor plans and go to
the look for the shelf.”
- Meiling/SHS
“Tend to forget what is taught in the user
education sessions.”
- Chun Zhen/SIDM
“Often need assistance from librarian to
interpret the collection call number
system.”
- Joanne/SBM
“I often need to queue at the counter
and ask for additional help.”
- Dominic/SEG
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4.  Address users’ feedback
in accessing the Virtual
resources, collections World,
3D
and facilities
 Improve the service goals
of our library services for Touch Cloud
 User Education Technology Computing
Orientation
 Outreach and Touch Virtual
Cloud
World & 3D
Instruction Technology Technology
Technology
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5.  Developed based on the real-world Library model constructed
using 3Ds Studio MAX software
 Uses advanced visualisation & interactivity techniques to enable
users to locate resources & facilities more efficiently in the Library
Web via Library Portal
Kiosk
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6. Enable Users to Wishlist of Users
 Search for resources at the item level “Provide quick answers & user-friendly”
 View the paths to the resources, up to
the shelves they are located, via the
intelligent path guidance built-in
functionality
 Find facilities at the actual physical “Easy to use with seamless navigation
location through step-by-step 3D across the platform”
virtualisation
 Orientate & familiarise with the layout “Prefer self-help, access is available
of the Library 24x7” and more…
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9. Touch Screen Kiosk
Web via Library Portal
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10. Approach
3
APPROACH 1
APPROACH 3 Approach
2
Construct 3D
Library Approach 1
real-world
Catalogue
model
Integration
APPROACH 2
Design the
map
application
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11.  Various techniques to construct 3D Model
 Loading time of the model
 Library Catalogue feature
 Displaying & Presenting the Contents
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12. Enriched users’ experience through
Innovative Use of Technology
 Provides greater ease & convenience
 Time Savings
Better Quality of Service
 Answers queries with the aid of an
advanced visualisation tool
Improved efficiency & productivity
 Reduces frequent & repetitive
directional queries
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13. Mobile applications to be available for
users on-the-move via smartphones,
tablets
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14.  Finding resources & facilities as easy as a game of
touch!
 Anticipate expectations and changing needs of the users
 Impact of emerging technologies on Library Services
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