The document discusses the Have a Go Heroes initiative, which aims to create community support for informal carers in the UK by connecting volunteers with those needing assistance. It was founded by Tymon Kalesbasiak and received initial funding from the Department of Health. The initiative conducted user research to understand what local support systems people value and what may be missing. It is currently piloting a service on a local level in partnership with a council to improve social care delivery by designing a process where everyone can contribute as a "hero".

1. Have a Go Heroes
Have A Go Heroesents

2. FutureGov
is a consultancy and social innovation
incubator helping to shape the future of
government. We specialise in new media
consultancy for government and social
innovation. We also run campaigns and
events.

3. FutureGov
• Who we’ve worked with...

4. “There is an estimated 50,000 informal
Where did the idea come from?
carers in the United Kingdom as of last
year (a study in the British Medical
Journal). These informal carers are
usually family members or close friends
of the person being cared for. According
to Cass Business School, a community
based approach to caring for people can
save up to £100 million per year… Have
a go heroes is all about creating
community support.”
Tymon Kalesbasiak, Have a Go Heroes founder

6. The idea won funding through the
Department of Health’s Bright Ideas Grant

7. Context and Challenges

8. “Technology links us together like never
before. However, there are 9 million adults in
the UK who have never used the internet...
...39% are over 65”
Race Online 2012

9. User research at reference
groups- finding out what local
support people value...
And what people feel might be
missing...

10. Bradford’s older people workshop

11. What have we learnt?

13. Design a process
Where everyone can
be a hero.

14. Pilot and test the service on a local
level in partnership with a council
wanting to improve how social care
is delivered.
Phase Two: Partner and Pilot

15. Thank you!
Say hello
lauren@wearefuturegov.com,
or send us a tweet over
@HaveaGoHeroes