ID301 - What’s Coming in IBM Connections

ID301 What's New and Coming in
IBM Connections
Luis Benitez | IBM Connections Product Manager | @Lbenitez

David Brooks | IBM Connections Lead Architect | @brooksda

© 2013 IBM Corporation

Please note:

IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal
without notice at IBM’s sole discretion.
Information regarding potential future products is intended to outline our general product direction
and it should not be relied on in making a purchasing decision.
The information mentioned regarding potential future products is not a commitment, promise, or
legal obligation to deliver any material, code or functionality. Information about potential future
products may not be incorporated into any contract. The development, release, and timing of any
future features or functionality described for our products remains at our sole discretion.

Performance is based on measurements and projections using standard IBM benchmarks in a
controlled environment. The actual throughput or performance that any user will experience will
vary depending upon many factors, including considerations such as the amount of
multiprogramming in the user's job stream, the I/O configuration, the storage configuration, and the
workload processed. Therefore, no assurance can be given that an individual user will achieve
results similar to those stated here.

2 © 2013 IBM Corporation

Agenda

Transforming Content with
Social IBM IBM Connections Content Manager
Business Connections Connections Resources &
Platform in Today Tomorrow New features available soon Information
Review Key Platform Integrations
Tons of demos


IBM's Social Business Leadership
The Foundation to deliver “social” Native mobile support for phones and
wherever it is required to increase usage tablets
and encourage adoption
Comprehensive out-of-the-box solution for cloud, Pipeline of innovation from IBM Research
on-premises and hybrid allows us to deliver new value faster
Widest range of deployment options to protect Social meets Business Process – it's time
existing information technology investments
for a transformation
Proven Scalability and Open Standards based
architecture

Worldwide Market 2X A Leader! Forrester Leader in Aragon IBM is in the leader
Leader for 3 years in Wave Enterprise Research Globe for quadrant in the Gartner
a row! Social Platform and Enterprise Social Magic Quadrant for
Cloud Strategies for Software Social Software in the
Online Collaboration Workplace, August
Software Vendors 2011

1
Source: Gartner Magic Quadrant for Social Software in the Workplace, August 2011
2
Source: The Forrester Wave™: Enterprise Social Platforms, Q3 2011 and The Forrester Wave™: Cloud Strategies for Online Collaboraton Software Vendors, Q3 2012,
Forrester Research, Inc
3
Source: IDC: Number 1 position from 2009-2011, IDC Worldwide Enterprise Social Software 2011 Vendor Shares, doc #235273, June 2012.
4
Source: Aragon Research Globe for Enterprise Social Software, Aug 2012


The Value of a Social
Business Platform
By leveraging a Social Business
Platform, you are able to:

Take advantage of a broad range of
industry leading social tools

Grow your deployment as you need
over time on the platforms you require

Integrate with your current systems

Customize as you see fit

Develop an adoption strategy

Access your social data from a variety
of touchpoints (e.g. applications,
desktops, mobile, etc)


The IBM Platform for Social Business
Enabling “systems of engagement” solutions


Social Business
Key Focus Areas


Foundation for a
Social Business
It's about the people and information
Social business is an investment in
your technology infrastructure
IBM is committed to Open Standards
to enable integration across your
critical business applications
saml, aria, html5


Expand Openness in IBM Connections
Bring collaboration to the user's context
OpenSocial
 Standard API to share social data across
applications. Available In:
 Enables secure integration of non-trusted
gadgets for in-context collaboration.
 IBM is on Board of Directors and invented
Embedded Applications

ActivityStrea.ms
 Primary event propagation mechanism for
Social Business
 Contain events and the means to act upon
them in-context (via Embedded applications)
 IBM is lead editor

OAuth
 Delegated Authorization for integration without
federated identity
 Can use a variety of authentication
mechanisms (SAML, etc.)
 Cornerstone for secure authorization in
heterogeneous environments

Expand Openness in IBM Connections
Bring collaboration to the user's context

SmartCloud


Example Fraud Alert
Embedded Application


Embed the Activity
Stream in Other
Contexts
Leverage the activity stream in any
OpenSocial container.

Expose as-is or pin to a specific filter
(i.e. a community)

Uses embedded applications to
enabled full interaction model.

Out of the box integration with IBM
WebSphere Portal & Notes 9.0 Social
Edition.

Designs Subject to Change

Flexibility of deployment options
Support a large set of system platforms and deployment options


IBM Connections
Single Codestream Across Cloud and On-Premises

IBM SmartCloud IBM
IBM Connections PureSystems
On-Premises IBM WebSphere
Portal


IBM Connections Today
The Foundation Platform for Social Business


Social Networking is Collaboration ...
… leveraging all IBM Connections services:

Profiles - Communities - Files - Wikis - Blogs - Forums - Events
Media Gallery - Ideation Blogs - Activities - Activity Stream

IBM Connections 4 #hashtag in posts
#hashtag in posts
Be ready to act with up-to-the-minute in- allow for discovery
context views of critical activity in your allow for discovery
network and following of topics
and following of topics

Engaged networks with
Engaged networks with
@ mentions, in-line liking,
@ mentions, in-line liking,
and liking of comments.
and liking of comments.

Intuitive user experience
Intuitive user experience
encourages viral
encourages viral
adoption
adoption

Take action on
Take action on
content without
content without
Switching content
Switching content


IBM Connections 4
Integrate business applications to promote
fast action around projects and tasks

Action Required view to
Action Required view to
highlight activity requiring
highlight activity requiring
Your attention.
Your attention.
Enhanced notifications
Enhanced notifications
allowing easy follow up
allowing easy follow up
on open conversations
on open conversations Open design allows
Open design allows
combining business
combining business
applications with
applications with
network updates
network updates


IBM Connections 4
Share and discover ideas and insights
across the organization

Share your current status
Share your current status
or files from across
or files from across
the social tools
the social tools

Search across all
Search across all Discover trending topics
Status updates to Discover trending topics
Status updates to That are happening now
That are happening now
leverage intellectual
leverage intellectual and filter conversations
capital created in these and filter conversations
capital created in these
micro conversations
micro conversations


IBM Connections 4
Mail and Calendaring integrated
into the Social experience

Integrates with IBM
Integrates with IBM
Notes Or Microsoft®
Notes Or Microsoft®
Exchange to leverage
Exchange to leverage
More easily manage
More easily manage existing investments
existing investments
and share information
and share information
by moving email
by moving email
conversations and
conversations and
content into the social
content into the social
tools
tools


IBM Connections 4
Socialize content to get answers
and respond faster

Bring multiple communities
Bring multiple communities
Together to monitor and act
Together to monitor and act
On them from a single place
On them from a single place
Capture relevant content
Capture relevant content
from external websites and
from external websites and
bring internal for fast action
bring internal for fast action
and collaboration
and collaboration


IBM Connections 4
Extended customization in profiles

Custom text controls with
Custom text controls with
phone number validation
phone number validation

Custom multi-select
Custom multi-select
Text & dropdown controls
Text & dropdown controls and radio controls
and radio controls

Rich text control
Rich text control

Custom time & date
Custom time & date
Picker controls with
Picker controls with
Form validation
Form validation


IBM Connections 4
Extended customization in profiles

 Customize Profile View, Edit,
Business Card, and Search Results
with FreeMarker templates.
 Extend field definitions from
hierarchically defined profile types
 Control if a particular field is editable,
hidden, or indexed for search
 Out of the box form controls + build
your own using any JavaScript
library.
 Support custom layouts with custom
logic (i.e. show if users is in-network)


IBM Connections 4
Any time anywhere comprehensive
mobile ACCESS

 Comprehensive update of
mobile features
 Device specific gestures (i.e.
sliding drawers vs. split views)
 Improved usability via native
device capabilities
● Camera
● Device contacts
● Open In/Share with the application
● Offline Access
● QR Codes
 Start the mobile app from a Full support for activity
Full support for activity
browser or another mobile app Stream with 3rd party
Stream with 3rd party
events and their
events and their
on the device embedded applications
embedded applications


IBM Connections 4
Any time anywhere comprehensive
mobile ACCESS
Simplified Access events and their
events and their
Multiple accounts embedded applications
Default login

Application Customization
Re-brand and theme
Custom service definitions
Custom login form
EULA or information pages
before granting access

Improved security capabilities
Remote account provisioning
Password management
Encryption
Remote wipe & deny access
Build configuration profile
enforcement
Clientless VPN support


IBM Connections 4
Use Social Analytics to drive
adoption and deepen engagement

Analytics for IBM Connections
Analytics for IBM Connections
services and page views
services and page views
provide reports:
provide reports:
Top contributors
Top contributors
Top content
Top content
Top activities
Top activities

Flexible drill down
Flexible drill down
and data slicing for
and data slicing for
more detailed analysis
more detailed analysis


IBM Connections 4
Fostering community centric collaboration

Preview files without
downloading
Print and present full
screen directly from
Preview mode
Expanded community
support with Blogs,
Ideation, and Wikis
Native access to files with
your mobile device

http://ibmcloud.com/social


IBM Connections Tomorrow
Transforming Content with Connections Content Manager


Content Management is having Control ...
… over all documents and content in an organization:

Documents - Spreadsheets - Presentations - Movies - Photos
Audio - Symphony - PDF - COLD - Images - Reports

IBM Connections Content Manager

Views*
Views*

Nested
Nested
folders Check in // out
Check in out
folders
documents
documents

Count and sort
Count and sort
by number of
by number of
Likes and
Likes and
Downloads
Downloads

Trash can for
Trash can for
*Views
*Views “soft” delete
“soft” delete


IBM Connections 4
Where social meets content management

Content Management becomes an +
active part of the social business:
 Fully integrated social features such as
tags, comments, likes, follow, download
count and more.

 Traditional content management features
such as check-in/check-out, approval
routing, nested folders, documents types,
metadata, and more

 Fully integrated into Activity Stream


IBM Connections 4 @ mention anyone in private
@ mention anyone in private
Drive the engagement by following messages, including private
messages, including private
conversation easier references to non-members
references to non-members

Quick view of all status
Quick view of all status
updates or comments
updates or comments
targeted @ you
targeted @ you

Filter or search on
Filter or search on
any @ mentions of
any @ mentions of
any user
any user

Follow-up on questions
Follow-up on questions
with a consolidated view
with a consolidated view
of all your @ mentions
of all your @ mentions
directed at others
directed at others


Community Ideation Manage ideas in a
Manage ideas in a
Harvest and execute ideas faster spreadsheet
spreadsheet
or other product
or other product

Browse new ideas with
the Open Ideas View
Merge duplicates to
streamline voting
Lock comments & votes
on graduated ideas.
Export ideas to CSV
Choose to show new
ideas first by default

Focus participants on
Focus participants on
voting on open ideas
voting on open ideas


Community Forums Like a forum topic
Like a forum topic
Harvest and execute ideas faster to share it with
to share it with
your followers.
your followers.

Sort to view most
Sort to view most
“liked” topics in a
“liked” topics in a
Forum or across
Forum or across
forums.
forums.


Community Surveys/and Polls
Surveys Polls
Powered by Forms Experience Builder

Results shown
Results shown
after submission
after submission

Question-based
Question-based
authoring directly
authoring directly
from Communities
from Communities


Enhanced Microsoft
Outlook Integration
Your choice of tools

IBM Connections content is
directly accessible from
Outlook
● Share files easily by sending
links instead of attachments
● Drag-n-drop email messages and
attachments directly to the IBM
Connections sidebar
● Receive live updates from your
colleagues, communities and
files
Drag the file right
Drag the file right
Into an email message
Into an email message
To send a link to an
To send a link to an
IBM Connections file.
IBM Connections file.


Notes 9 Social Edition
Your choice of tools

IBM Connections content is
directly accessible from
Notes 9

Full Activity Stream with
embedded applications as a
tab or in the side-bar

Right click on any email to
view most recent Activity
Stream updates for the
sender

Interact with IBM
Connections' notifications
from your inbox using


Anytime,
Mobile Apps anyplace access
to your network
Engaging reading experience that
is interactive and customized.
Discover people and information
related to you and your interests
Access important information
offline. Sync data when
reconnected to the network.
Securely browse content in your
activity stream for a quick snapshot
of activity within your network.
Trending topics to filter the stream
for areas of interest.
Expand your social knowledge with
integration from external social
systems (e.g. Twitter, and
Facebook)

Designs subject to change

SmartCloud Connections Updates
Advancing collaboration in the cloud

Post a status message informing
your network of what you are
doing
Share and personalize Status
Updates and Files using the
share button
Repost interesting content from
your network in one click
Upload images and videos for
viewing inline
Native mobile app updates
Access and upload files via
Windows Explorer and Microsoft
Office (Word, PowerPoint, Excel)


Delivering a “Social” Web Experience
Inside and outside your organization

Drive greater engagement with
Customers, Partners and
Employees:
 Ability to publish and interact with
Connections social content with IBM Web
Content Manager
● Publish WCM Content to IBM
Connections and other social networks.
● Add any social lists to your page using
WCM designs templates on custom
queries over Connections content.
 Integration of the Activity Stream and
Embedded Applications to enable in-
context business processes
 Expanded Community integration and
portlets in WebSphere Portal
 Navigate users to community pages as a
preferred experience via Connections
email notifications and digests


Unified APIs for the IBM Social Business Toolkit
Provide exceptional work experience

Embedded
Experiences Share Box
Activity
Streams
New APIs and services designed to help
developers build
unified user experiences
and
consistent extensibility
independent of product, delivery model
Collaboration (cloud, on-premises), and client type
- Communities
- Activities (desktop client, browser, mobile)
- File sharing Unified
- Wikis, forums Communication
- ...


Open NTF Appathon (Starts February 2013)

 IBM Connections App
Dev - Prizes: $5000
 IBM XPages App Dev -
Prizes: $5000

 Anything leveraging
Connections (social SDK,
OpenSocial, iWidgets,
REST APIs,
customization,
WebSphere, PHP,
XPages, etc.) will be
accepted.

http://appathon.openntf.org

Come give us feedback on Connections 4.0 and beyond.

Review design prototypes or help us do a usability study. Provide feedback
about document management capabilities, microblogging enhancements and
more. Join us all week in the Design Lab @ Asia 4 in the Dolphin.

Get answers to questions you've always wanted to ask, provide feedback from
your own experience, and make suggestions for new features. Join us all week
in the Meet the Developer Lab @ Asia 1 & Asia 2 in the Dolphin.


Related Sessions
 AD104 – IBM Connections Activity Stream Integration – Bill Looby & Brian O'Gorman
 AD105 – Customizing and Extending IBM Connections – Vijay Francis & Derek Carr
 CUST119 – Social Business Adoption Needs Social Governance – Jean Balbo
 ID301 – What's New and Coming in IBM Connections – Luis Benitez & David Brooks
 ID302 – What's New in IBM Connections Mobile – Baan Slavens & Edward Shockley
 ID305 – Getting the Most Out of IBM Connections Metrics – Miguel Estrada & Nan Shi
 ID307 – Make Your Microsoft Stack Social with Connections – Baan Slavens & Steve Foley
 ID308 – Social Content Management for IBM Connections – Diane Loomis & Jon Brunn
 INV109 – The Next Steps in Social Software – Jeff Schick
 INV205 – Extending Your Social Network Beyond the Firewall – Brian Pearson & Mac Guidera
 INV209 – 4 Trends Shaping Social Business in 2013 – Sandy Carter
 INV304 – Pardon the Interruption: Social Business Hot Topics – Luis Benitez & Luis Suarez
 INV305 – The Power of Social Software in the Enterprise – Heidi Ambler & Jim Battle
 INV306 – A Compliant Social Business in a Regulated World – René Schimmer & Firas Yasin
 SHOW301 – Becoming a Connections Developer – Rob Novak


External Resources and Information
New IBM Social Landing Page
http://ibm.com/social

Latest product info, research, podcasts, and
more http://www.ibm.com/lotus/connections

IBM Connections Team Blog
http://ibmsocialsoftware.com

Assets, discussion, and opinion about driving
the adoption of IBM social software
http://www.ibm.com/blogs/socialbusiness

App/Widget Catalog
http://catalog.lotus.com


Social Business
is not an option
– it's a mandate

Social Business Becoming a Social
transformation Business is easy
delivers real with IBM
business value Connections

Start Your Social Business Journey Now!
ibm.com/social


Ensure Business Continuity with IBM Software
Subscription & Support
Each year IBM spends billions of dollars on Software research. Renewing subscription &
support (S&S) is one of the most cost- effective ways to protect your investments.

Add New Capabilities with Subscription Empower Employees with Support
● Get access to the latest product ● Access online self-help, download
releases, fixes, and enhancements and support resources through the
over the entire product lifecycle IBM Support Portal – 24x7
● Streamline budgeting for software ● 24/7 voice technical support for
upgrades and migrations severity 1 issues
● Accelerate productivity, operational ● Robust online tools & web support;
efficiency, and responsiveness to new Leverage IBM’s eSupport Tools
business challenges, while containing
costs and resource requirements

Visit the Social Business Adoption Exhibition at Walt Disney World Dolphin –
Europe 5
Meet the S&S Experts


Legal disclaimer
© IBM Corporation 2013. All Rights Reserved.
The information contained in this publication is provided for informational purposes only. While efforts were made to verify the completeness and accuracy of the information contained in this publication, it
is provided AS IS without warranty of any kind, express or implied. In addition, this information is based on IBM’s current product plans and strategy, which are subject to change by IBM without notice. IBM
shall not be responsible for any damages arising out of the use of, or otherwise related to, this publication or any other materials. Nothing contained in this publication is intended to, nor shall have the
effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software.
References in this presentation to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or capabilities referenced in
this presentation may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any
way. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you will result in any specific sales, revenue growth or other
results.

Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.

All references to Greenwell refer to a fictitious company and are used for illustration purposes only.


ID301 - What’s Coming in IBM Connections

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