1. Dealing with CrisesDealing with Crises
Chapter 17Chapter 17

2. ObjectivesObjectives
 Identify resources and support systemsIdentify resources and support systems
that can help people manage crises.that can help people manage crises.
 Describe strategies for the managementDescribe strategies for the management
of problems in crises.of problems in crises.
 List various types of family crises andList various types of family crises and
explain their effect on individuals andexplain their effect on individuals and
families.families.

3. Identify Resources and supportIdentify Resources and support
systems that can help peoplesystems that can help people
manage crises (resources)manage crises (resources)
 American Red Cross – provides servicesAmerican Red Cross – provides services
to families in the communityto families in the community
 Battered Women’s Center – provides helpBattered Women’s Center – provides help
for victims of family violencefor victims of family violence
 Big Brothers and Big Sisters – providesBig Brothers and Big Sisters – provides
adult companionship for children fromadult companionship for children from
single parent familiessingle parent families
 Temporary Assistance for Needy FamiliesTemporary Assistance for Needy Families
(TANF) – families with children in need of(TANF) – families with children in need of
assistanceassistance

4. Identify Resources and supportIdentify Resources and support
systems that can help peoplesystems that can help people
manage crises (resources) Cont.manage crises (resources) Cont.
 Children’s Protective Services – childrenChildren’s Protective Services – children
who are in need of protection due towho are in need of protection due to
abuse, neglect, abandonment, or sexualabuse, neglect, abandonment, or sexual
exploitation in their family environmentsexploitation in their family environments
 Family Counseling Center – individuals,Family Counseling Center – individuals,
families, and groups needing counselingfamilies, and groups needing counseling
 YMCA – YWCA – the general publicYMCA – YWCA – the general public
 Federal Emergency Management AgencyFederal Emergency Management Agency
(FEMA) – Americans preparing for or(FEMA) – Americans preparing for or
coping with disasterscoping with disasters

5. Describe strategies for theDescribe strategies for the
management of problems in crisesmanagement of problems in crises
 Turn to mental resources for helpTurn to mental resources for help
 Try to keep good physical healthTry to keep good physical health
 Try to keep a good financial statusTry to keep a good financial status
 Manage a good family relationshipManage a good family relationship
 Have friends listen to your problems andHave friends listen to your problems and
talk to you about themtalk to you about them
 Go to a community resource for advice orGo to a community resource for advice or
healthhealth

6. Various types of family crises andVarious types of family crises and
their effects on individuals andtheir effects on individuals and
familiesfamilies
 Loss of job – not enough money in theLoss of job – not enough money in the
familyfamily
 Relocation – have to get to know otherRelocation – have to get to know other
peoplepeople
 Addictions to alcohol and other drugs –Addictions to alcohol and other drugs –
can tear a family apart because the onescan tear a family apart because the ones
that are addicted can be very demandingthat are addicted can be very demanding

7. Various types of family crises andVarious types of family crises and
their effects on individuals andtheir effects on individuals and
familiesfamilies
 Compulsive Gambling – the gambler canCompulsive Gambling – the gambler can
use all the money and there won’t be anyuse all the money and there won’t be any
to fall back onto fall back on
 Suicide – tears family members upSuicide – tears family members up
because sometimes they don’t know it’sbecause sometimes they don’t know it’s
coming and others when they find out theycoming and others when they find out they
just don’t understandjust don’t understand

8. Terms to KnowTerms to Know
 Crisis – A crucial time or event that causesCrisis – A crucial time or event that causes
changes in a person’s life and has nochanges in a person’s life and has no
ready solutionready solution
 Shelters – Establishments that offer foodShelters – Establishments that offer food
and housing for people who have nowhereand housing for people who have nowhere
else to goelse to go
 Telephone Hotlines – Telephone numbersTelephone Hotlines – Telephone numbers
that people can call for immediate help inthat people can call for immediate help in
a crisisa crisis

9. More Terms to KnowMore Terms to Know
 Intervention – AIntervention – A
means of forcing ameans of forcing a
person such as anperson such as an
alcoholic or addict toalcoholic or addict to
look at his or herlook at his or her
behavior without thebehavior without the
mask of denialmask of denial
 Enabler – SomeoneEnabler – Someone
who unknowinglywho unknowingly
acts in ways thatacts in ways that
contribute to ancontribute to an
addict’s drug use.addict’s drug use.

10. More Terms to KnowMore Terms to Know
 Codependency – Set ofCodependency – Set of
maladaptive,maladaptive,
compulsive behaviorscompulsive behaviors
learned by familylearned by family
membersmembers
 Compulsive Gambler –Compulsive Gambler –
Someone who losesSomeone who loses
control over gamblingcontrol over gambling
and continues to gambleand continues to gamble
despite the harmfuldespite the harmful
consequencesconsequences

11. And More Terms to KnowAnd More Terms to Know
 Chasing – Attempting to win back whatChasing – Attempting to win back what
one has lost while gamblingone has lost while gambling
 Bailout – Money loaned by family orBailout – Money loaned by family or
friends to finance gambling debtsfriends to finance gambling debts
 Sexual Assault – Any form of unwantedSexual Assault – Any form of unwanted
sexual behavior forced on one person bysexual behavior forced on one person by
anotheranother

12. Some More Terms to KnowSome More Terms to Know
 Violence – Any harmful physical contactViolence – Any harmful physical contact
that results in serious injury or deaththat results in serious injury or death
 Domestic Violence – Violence betweenDomestic Violence – Violence between
intimate friends of family members,intimate friends of family members,
including spouses, children, or eldersincluding spouses, children, or elders
 Child Abuse and Neglect – physical andChild Abuse and Neglect – physical and
mental injury, sexual abuse, negligentmental injury, sexual abuse, negligent
treatment, or maltreatment of a childtreatment, or maltreatment of a child
under the age of 18 by a person who isunder the age of 18 by a person who is
responsible for the child’s welfareresponsible for the child’s welfare

13. Even More Terms to KnowEven More Terms to Know
 Physical Abuse – The infliction of physicalPhysical Abuse – The infliction of physical
injury upon a personinjury upon a person
 Physical Neglect – The failure to providePhysical Neglect – The failure to provide
sufficient food, clothing, shelter, medicalsufficient food, clothing, shelter, medical
care, education, guidance, andcare, education, guidance, and
supervision for a childsupervision for a child
 Sexual Abuse – Forcing a child to engageSexual Abuse – Forcing a child to engage
in sexual activitiesin sexual activities
 Incest – Sexual activity between personsIncest – Sexual activity between persons
who are closely relatedwho are closely related

14. ……And The Last Terms to KnowAnd The Last Terms to Know
 Emotional Abuse – Parents continually makingEmotional Abuse – Parents continually making
demands that their children are not capable ofdemands that their children are not capable of
meeting, then criticizing and humiliating themeeting, then criticizing and humiliating the
children for not living up to their demandschildren for not living up to their demands
 Emotional Neglect – The failure to provideEmotional Neglect – The failure to provide
children with love and affectionchildren with love and affection
 Halfway Houses – Centers where runaways canHalfway Houses – Centers where runaways can
receive care as well as counselingreceive care as well as counseling
 Preparedness – Being ready for crisis that couldPreparedness – Being ready for crisis that could
occuroccur

15. 3 Elements that help determine3 Elements that help determine
whether a situation is overwhelmingwhether a situation is overwhelming
 Hardship – highHardship – high
hardship, more likely tohardship, more likely to
be crisisbe crisis
 Resources – noResources – no
resources- problemresources- problem
becomes a crisisbecomes a crisis
 Attitude – lack of selfAttitude – lack of self
confidence can lead toconfidence can lead to
attitude when thingsattitude when things
seem to be a crisisseem to be a crisis
quicker.quicker.

17. Community and National CrisesCommunity and National Crises
 The U.S. experienced a national tragedy.The U.S. experienced a national tragedy.
9/11/019/11/01
Pearl HarborPearl Harbor
Apollo 13Apollo 13
JFK AssassinationJFK Assassination
 Other Crises includeOther Crises include
FloodsFloods
FiresFires
HurricanesHurricanes
TornadosTornados

18. Causes of CrisisCauses of Crisis
 National disaster (outside events)National disaster (outside events)
 Family related – loss through death orFamily related – loss through death or
separationseparation
 Family related – unexpected addition toFamily related – unexpected addition to
familyfamily
 Loss of family unit – nonsupport, abuse,Loss of family unit – nonsupport, abuse,
addictaddict
 Delinquency – events that bringDelinquency – events that bring
disagreementdisagreement

19. Reacting to CrisisReacting to Crisis
 Impact – shock, numbness, fear, feelingsImpact – shock, numbness, fear, feelings
of helplessnessof helplessness
 Withdrawal and confusion – people pullWithdrawal and confusion – people pull
back, act emotionally cold and withdrawnback, act emotionally cold and withdrawn
 Focus – ready to focus on reality, askFocus – ready to focus on reality, ask
what needs to be done, regain somewhat needs to be done, regain some
sense of control over emotions and cansense of control over emotions and can
see crisis more clearlysee crisis more clearly
 Adaptation – final stage, actually dealingAdaptation – final stage, actually dealing
with crisis, make changes that arewith crisis, make changes that are
practical and appropriatepractical and appropriate

20. How would you cope with crises?How would you cope with crises?
 SituationSituation
Greg was in a diving accident and becameGreg was in a diving accident and became
paralyzedparalyzed
 Reactions:Reactions:
The family built a ramp onto the house toThe family built a ramp onto the house to
accommodate Greg’s wheelchair. They turnedaccommodate Greg’s wheelchair. They turned
the family room downstairs into a bedroom tothe family room downstairs into a bedroom to
replace Greg’s upstairs room. Adapting letreplace Greg’s upstairs room. Adapting let
Greg and his family get on with their lives.Greg and his family get on with their lives.

21. Types of AbuseTypes of Abuse
 Sexual assaultSexual assault
 Spouse or partner abuseSpouse or partner abuse
 Legal action and domestic abuseLegal action and domestic abuse
 Elder abuseElder abuse
 Child AbuseChild Abuse
 Family abuseFamily abuse

22. Criminal Attacks and Safety TipsCriminal Attacks and Safety Tips
 In your home – Keep doors and windowsIn your home – Keep doors and windows
locked, make people identify themselves,locked, make people identify themselves,
never leave notes on your door.never leave notes on your door.
 In your car – keep your car full of gas,In your car – keep your car full of gas,
carry a cell phone, if you sense a followercarry a cell phone, if you sense a follower
drive to the police station.drive to the police station.

23. Compulsive GamblingCompulsive Gambling
 4 Stages of Gambling4 Stages of Gambling
WinningWinning
LosingLosing
DesperationDesperation
HopelessnessHopelessness

24. Missing and Runaway ChildrenMissing and Runaway Children
 More than 1.5 millionMore than 1.5 million
children go missingchildren go missing
each year.each year.
 Concerns include:Concerns include:
 Child molestersChild molesters
 InternetInternet
 Personal info given outPersonal info given out
 Halfway houses areHalfway houses are
places whereplaces where
runaway teens getrunaway teens get
help.help.
 Why teens run:Why teens run:
 CurfewsCurfews
 Drug useDrug use
 Divorce/remarriageDivorce/remarriage
 Choice of friendsChoice of friends

25. InterventionIntervention
 Taking Direct Action to Cause ChangeTaking Direct Action to Cause Change
When Someone Else is In CrisisWhen Someone Else is In Crisis

26. Crisis that People FaceCrisis that People Face
 Physical heathPhysical heath
problemsproblems
 Effects on family lifeEffects on family life
 Financial effectsFinancial effects
 Emotional effectsEmotional effects
Feelings of anger orFeelings of anger or
resentmentresentment

27. What to DoWhat to Do
 Empathy – touch, hugEmpathy – touch, hug
 Offer to takeOffer to take
responsibilityresponsibility
 Explanations forExplanations for
childrenchildren
 Knowledge for teensKnowledge for teens
and adults about theand adults about the
disease, opennessdisease, openness

28. Mental Heath ProblemsMental Heath Problems
 Does the person function normally on aDoes the person function normally on a
daily basis?daily basis?
 Do the person’s actions routinely hurt orDo the person’s actions routinely hurt or
trouble others?trouble others?
If the answer is “no” to the 1If the answer is “no” to the 1stst
question andquestion and
“yes” to the 2“yes” to the 2ndnd
, a real problem exists., a real problem exists.
Someone with a mental condition needsSomeone with a mental condition needs
professional help.professional help.

29. SuicideSuicide
 One of the leading causes in teen death.One of the leading causes in teen death.
 Reasons include:Reasons include:
Love conflictsLove conflicts
Life is not worth livingLife is not worth living
 Patterns for suicide:Patterns for suicide:
ImpulseImpulse
Telling people life isn’t worth itTelling people life isn’t worth it
People suffering from illnessPeople suffering from illness
Extreme depressionExtreme depression

30. Alcohol and Drug AddictionsAlcohol and Drug Addictions
 Dependence on a particular substance orDependence on a particular substance or
actionaction
 May be compulsive behaviorMay be compulsive behavior
 Drugs are a chemical substanceDrugs are a chemical substance
 Few forces are as destructive toFew forces are as destructive to
individuals and familiesindividuals and families

32. AlcoholismAlcoholism
 It is an addiction to alcohol.It is an addiction to alcohol.
 Some signs include: drinking by oneself,Some signs include: drinking by oneself,
drink more over time, leads to blackouts,drink more over time, leads to blackouts,
may cause them to miss obligationsmay cause them to miss obligations
 Children often feel abandoned andChildren often feel abandoned and
scared.scared.
 Alcoholism is often cited as a cause forAlcoholism is often cited as a cause for
family breakup and divorce.family breakup and divorce.

34.  Alcoholism is aAlcoholism is a
chronic diseasechronic disease
characterized by thecharacterized by the
inability of theinability of the
person to controlperson to control
his/her drinking,his/her drinking,
craving for a drinkcraving for a drink
and dependence onand dependence on
alcohol to feelalcohol to feel
“normal.”“normal.”

35.  Alcoholism is a family disease, because itAlcoholism is a family disease, because it
impacts the entire family, not just theimpacts the entire family, not just the
alcoholic.alcoholic.
 Alcoholism is a community disease, becauseAlcoholism is a community disease, because
alcoholics are more likely to lose productivityalcoholics are more likely to lose productivity
at work, get into automobile accidents,at work, get into automobile accidents,
require emergency health care and haverequire emergency health care and have
legal entanglements.legal entanglements.

36.  Alcoholism is aAlcoholism is a
contributing factor tocontributing factor to
suicide in manysuicide in many
cases.cases.
 Alcohol is a leadingAlcohol is a leading
cause of birthcause of birth
defects.defects.

37.  Many activities haveMany activities have
ages of initiation.ages of initiation.
 A person must waitA person must wait
until age 16 to startuntil age 16 to start
driving, age 18 todriving, age 18 to
marry without parentalmarry without parental
consent, age 35 toconsent, age 35 to
become president, andbecome president, and
so on.so on.
 The age limit for alcoholThe age limit for alcohol
is based on researchis based on research
which shows that youngwhich shows that young
people react differentlypeople react differently
to alcohol.to alcohol.
 Teens get drunk twiceTeens get drunk twice
as fast as adults, butas fast as adults, but
have more troublehave more trouble
knowing when to stop.knowing when to stop.
 Teens naturally overdoTeens naturally overdo
it and binge more oftenit and binge more often
than adults.than adults.

38.  Enforcing the legalEnforcing the legal
drinking age of 21drinking age of 21
reduces trafficreduces traffic
crashes, protectscrashes, protects
young people’syoung people’s
maturing brains,maturing brains, andand
keeps young peoplekeeps young people
safer overall.safer overall.

39.  History says no.History says no.
 When states had lowerWhen states had lower
legal drinking ages inlegal drinking ages in
the U.S., the underagethe U.S., the underage
drinking problem wasdrinking problem was
worseworse
 For example, before theFor example, before the
21 minimum legal21 minimum legal
drinking age wasdrinking age was
implemented by allimplemented by all
states, underage drunkstates, underage drunk
drivers were involved indrivers were involved in
over twice as many fatalover twice as many fatal
traffic crashes as today.traffic crashes as today.

40.  That’s a myth.That’s a myth.
 European countriesEuropean countries
have worse problemshave worse problems
than America does, asthan America does, as
far as binge drinkingfar as binge drinking
and drinking toand drinking to
intoxication.intoxication.
 Studies show thatStudies show that
Europe has moreEurope has more
underage drunkenness,underage drunkenness,
injury, rape, and schoolinjury, rape, and school
problems due toproblems due to
alcohol.alcohol.
 Since alcohol is moreSince alcohol is more
available there, itavailable there, it
actually increases theactually increases the
proportion of kids whoproportion of kids who
drink in Europe.drink in Europe.

41.  In 2006 there wereIn 2006 there were
17,941 driving fatalities17,941 driving fatalities
related to alcohol. Thisrelated to alcohol. This
was 41 percent of thewas 41 percent of the
total 43,000 fatalities.total 43,000 fatalities.
 Half of all holidayHalf of all holiday
driving fatalities aredriving fatalities are
alcohol-related.alcohol-related.
 Most people with DUIsMost people with DUIs
are not alcoholics.are not alcoholics.
 About 80 percent ofAbout 80 percent of
alcohol-related fatalitiesalcohol-related fatalities
are caused by beerare caused by beer
consumption.consumption.
 18-20 year olds are18-20 year olds are
responsible for moreresponsible for more
than 10 percent of thethan 10 percent of the
drunken driving trips indrunken driving trips in
America.America.

42.  In addition to possibleIn addition to possible
jail time and fines, ajail time and fines, a
DUI conviction isDUI conviction is
cause to have yourcause to have your
insurance policyinsurance policy
revoked and rates torevoked and rates to
sky rocket. Manysky rocket. Many
people will be forced topeople will be forced to
get SR-22 insurance.get SR-22 insurance.
 In 2003 about 1 in 135In 2003 about 1 in 135
drivers were arresteddrivers were arrested
for DUI. Thats' aboutfor DUI. Thats' about
1.4 million people.1.4 million people.
 About 30 percent ofAbout 30 percent of
Americans are involvedAmericans are involved
in an alcohol-relatedin an alcohol-related
crash sometime duringcrash sometime during
their lifetimetheir lifetime

44. Other Drug AddictionsOther Drug Addictions
 Medical and IllegalMedical and Illegal
DrugsDrugs
Distort thoughtDistort thought
process andprocess and
emotions, seriouslyemotions, seriously
damage organs,damage organs,
neglectneglect
responsibilities,responsibilities,
unpredictabilityunpredictability
Intervention is criticalIntervention is critical
Suggestions to helpSuggestions to help
with addictionswith addictions

45. Drug Addiction FactsDrug Addiction Facts
 The number of people who died as aThe number of people who died as a
result of a cocaine overdose was 699 inresult of a cocaine overdose was 699 in
2004. In 1992 that number was 223.2004. In 1992 that number was 223.
 Between the years 2001 and 2005, theBetween the years 2001 and 2005, the
number of Americans between the age ofnumber of Americans between the age of
50 and 59 who were using illegal drugs50 and 59 who were using illegal drugs
rose from 2.5 percent to 4.7 percent.rose from 2.5 percent to 4.7 percent.

46. Drug Addiction Facts Cont.Drug Addiction Facts Cont.
 Over six million children in America live with atOver six million children in America live with at
least one parent who has a drug addiction.least one parent who has a drug addiction.
 Since 1980, the number of deaths related toSince 1980, the number of deaths related to
drug overdoses has risen over 540 percent.drug overdoses has risen over 540 percent.
 The most commonly abused drug (other thanThe most commonly abused drug (other than
alcohol) in the United States by individuals overalcohol) in the United States by individuals over
the age of 12 is Marijuana, followed bythe age of 12 is Marijuana, followed by
prescription painkillers, cocaine andprescription painkillers, cocaine and
hallucinogens.hallucinogens.

47. Drug Addiction Facts Cont.Drug Addiction Facts Cont.
 Each year, drug abuse and drug addiction costEach year, drug abuse and drug addiction cost
employers over 122 billion dollar in lostemployers over 122 billion dollar in lost
productivity time and another 15 billion dollars inproductivity time and another 15 billion dollars in
health insurance costs.health insurance costs.
 Baltimore, Maryland has more per capitaBaltimore, Maryland has more per capita
individuals living withindividuals living with heroin addictionheroin addiction than anythan any
other state in the U.S.other state in the U.S.
 Since 1990, the number of individuals who takeSince 1990, the number of individuals who take
prescription drugs illegally is believed to haveprescription drugs illegally is believed to have
risen by over 500 percent.risen by over 500 percent.

48. The End!The End!