SlideShare una empresa de Scribd logo
1 de 7
Philosophy of Management
Philosophical Thinking About Management Theory and Practice
Mark Dibben, R. Edward Freeman, Paul Griseri, and Frits Schipper, Executive Editors
Philosophy of Management is an independent, refereed forum that focuses on central philosophical issues of
management in theory and practice. It seeks to define and develop the field of philosophy of management and is
directed to those working in all traditions. Topics covered include:
Core concepts in management
Presuppositions of management
Representations of management in different media and managerial myths
Management methodologies, for instance decision-making, control, organisation design
The use of philosophical techniques and skills in management practice
The application of philosophical disciplines to practical and ethical issues facing managers
Philosophy of Management publishes three issues per year and each issue focuses on a different topic. Published
contributors include René ten Bos, GhislainDeslandes, Juan Fontrodona, Michelle Greenwood, Jeremy Moon, Geoff
Moore, Duncan Pritchard, and Duane Windsor.
International Journal of Business and Social Science Vol. 3 No. 21; November 2012
72
Application of Management Theories and Philosophies in Nigeria and Their
Associated Problems
Prof. B.E.A. Oghojafor
Faculty of Business Administration
University of Lagos
Lagos, Nigeria
Mr. AdemolaIdowu
Department of Business Administration
University of Lagos
Lagos, Nigeria
Dr. O.J. George
Department of Business Administration
University of Lagos
Lagos, Nigeria
Abstract
This paper uses culture as a major driver of the application of management theories in Nigeria, and
examines the
associated problems with a view to recommending appropriate solutions. It defines culture along
divergence,
universalism, convergence and situational lines of demarcation; and notes, from the point of view of
African
contributions to management thought, that, management ideas are universal, but their level of
development differs
from one civilisation to another. The paper is based on secondary sources of data collected from the
structured
survey of articles and texts published in the last twenty years, and on, specifically, a typical Nigerian
Management Model which is predicated on the African core values. The paper reviews the literature of
some
examples of management theories and discusses the problems which are associated with the
application of
management theories in Nigeria. This paper reveals that despite these problems, management scholars
and
academicians are working on the adaptation or formulation of necessary African and indeed Nigerian
management theories. The paper recommends possible solutions to the identified problems which
include the need
for Nigeria to forge international cooperation with countries of similar backgrounds with the aim of
conducting
cross – cultural studies in management theories.
Keywords: Culture, Applicability, Nigerian Management model, Problem
1. Introduction
Theory, in its conceptualisation, can be defined as a systematic collection of related principles, and
Management
theory as a way of categorising pertinent management knowledge (Inyang, 2007).
Management theory is also a combination of the concepts and principles of management
(Nwachukwu, 1992).
It is argued in literature that Management, as a human responsibility and a process that drives economic
development and activities, is as old as human civilization or history.
It is, therefore, noteworthy that Africa as part of the global community had existed in her own unique
ways and
unique cultures and managed the environment throughout history. It is on record that the quiet of this
environment
was however, extensively disrupted in the 19th century when the Europeans scrambled for and
partitioned Africa. © Centre for Promoting Ideas, USA www.ijbssnet.com
73
This marked the beginning of colonialism in Africa where the people’s thought processes and cultures
were
altered through western “civilization” influences. African management thought was a major culprit of
these
western influences(Inyang, 2007).
As an illustration of the above claim, and as noted by Kiggundu (1991), it is acknowledged that during
colonisation, the various colonial powers first destroyed or devalued local institutions and management
practices,
and then substituted them with their own colonial administrative systems out of the belief in Western
cultural,
biological and technological superiority over Africans. While it can be noted that indigenous
perspectives were
ignored or denigrated, Dia (1996) argues that many Africa’s problems today are due to a structural and
functional
separation between informal, indigenous institutions rooted in Africa’s history and culture and formal
institutions
mostly transplanted from outside.
The contribution of culture as a main driver of application of management theories in Nigeria can be
found in the
study by Akporherhe (2002) which suggests that culture is the acquired knowledge that people use to
interpret
experience and to generate social behaviour. Culture is learned through education, socialisation and
experience
and passed from one generation to another; therefore it can be said to be enduring. Oghojafor, George
and
Owoyemi (2012) also define culture as the way of life of a set of people.
Hofstede (1980) defines culture as the pattern, ways of thinking, feeling and reacting, acquired and
communicated
mainly by symbols, amounting to the distinctive achievements of human groups, including their
embodiments in
artifacts; the essential core of culture consists of traditional (i.e. historically derived and selected) ideas
and
especially their attached values.
As a concluding remark on culture in this paper, Oghojafor, et al. (2012) state that it is not to ignore the
fact that
cultures do undergo constant changes as people are more or else forced to adjust to new environments
and new
ways of doing things; and they see culture as consisting of such figurative rather than literal vehicles of
meaning,
including beliefs, ritual practices, art form and ceremonies, as well as informal cultural practices such as
language,
gossip, stories and rituals of daily life.
1.1 Aim and Objective
The objective of this paper is to discuss management theories and philosophy in Nigeria and the
problems which
are associated with their application. It is also to discuss possible solutions to these problems.
2. Methodology
This paper is a conceptual research work based on literature review. It is also based on a mono-method
qualitative
approach using secondary sources of data collection. Secondary data are data collected and recorded by
a third
party researcher for purposes other than contemporary needs of the researcher (Harris, 2001). The
paper is a
product of structured survey of articles, majority of which were published in the last twenty years. This
major
database covers about forty business and social science publications. Using key words Culture,
Applicability,
Management theory, Nigerian Management model along with Developing Counties enabled me to
generate a list
of more than fifty articles and texts.
3. Applicability of management theories to developing countries
Applicability of management theories and practices has historically been a major interest of scholars
dealing with
developing countries’ situations. Researchers have been discussing this issue from divergence,
universality,
convergence, and situational perspectives. According to the divergence perspective, mostly comparative
management literature, western management theories stop at the cultural boundary of each nation. It is
the
position of this view that culture is indeed the main source of management differences between
developed and
developing countries (Hoskisson, Eden, Ming and Wright, 2000).
Cross-cultural researchers are said to believe that there is no such thing as a universal theory of
management. In
contrast, those with universal view were noted to have argued that culture does not limit the
applicability of
management theories and believe that there are similar management practices within organisations all
around the
world. Those with convergence perspective consider the degree of industrialisation as the main
determinant for
applicability of management theories (Hofstede,1993). International Journal of Business and Social
Science Vol. 3 No. 21; November 2012
74
The convergence view on the other hand believes that the western management theories may not be
applicable in
developing countries as a result of the technical and economic difficulties in these countries rather than
cultural
constraints. Like Hafsi and Farashahi (2005:2) state, ‘situational or contingency theorists, as opposed to
universalists, consider different situational factors such as manager’s personality, firms’ ownership and
sector (i.e.
private or public), and their hierarchy as the main determinants for the applicability of management
theories’.
Keeping these views in mind, this paper will focus on the interplay of divergence perspective and
universalism
which shows that cultural differences are the major source of variations in cross – managerial behaviour
in
developing countries (Barrett and Bass, 1976). This position will apply to the discussion of African
contributions
to the development of management thought and indeed management theories and philosophies in
Nigeria.
4. African contributions to development of management thought
As a result of the fact that Africa had no documentation of her past before the coming of the Europeans,
her
contribution to development of management thought has not been given even a passing mention in
writing on
management particularly by Western writers. It is also noted that the fact that African historians and
archeologists had shown that there were ancient kingdoms and empires in Africa is an indisputable
proof that
Africans gave serious thought to effective management for achieving organisational and state
goals(Ifechukwu,
1994).
According to George (1968), it is noteworthy that a few of the western textbooks that discuss
management history
acknowledge the great pyramids in Egypt as illustrating early outstanding management activities in
Africa. By
extension, it is on record that the practice of management can be traced back thousands of years. This is
because
the Egyptians applied the management functions of planning, organising and controlling when they
constructed
the pyramids. These great pyramids, which were built in 2900 B.C. are a classical example of
management and
co-ordination. It is interesting to note that one pyramid required 100,000 men, working for 20 years,
covering 13
acres, using 2.3 million blocks, each weighing an average of 2.5 tons.
It is also noted that in ancient Ghana, there was the Empire of Ghana. The empire could not have
survived without
effectiveorganisation and management. It should be noted, of course, that the modern state of Ghana is
located
far away from Ancient Ghana. In the East and North of Africa, there were great African civilisations. All
the
above evidence suggests that the recognition of the need for effective management for achievement of
organisational goals is a universal phenomenon. In the case of Africa, (with the exception of Egypt)
African
thoughts about management were never committed to writing. This, perhaps, has led to slow process of
studying
Africa’s own original conceptions of management (Ifechukwu, 1994).
It is clear from the above illustration that management ideas are universal but their level of
development differs
from one civilization to another. Who knows what would have happened in Africa if Western civilisation
brought
throughcolonialisation in Africa did not happen and Africa had the opportunity to develop her own
peculiar ways
of management? The position in Africa today could have been better or worse, who knows? The coming
of the
Europeans resulted in a permanent dislocation in the march to African civilisation (Ifechukwu, 1994).
5. The management theories and philosophies in Nigeria - A Typical Nigerian Model
It is a universally accepted principle that man behaves according to his value systems .It is also a reality
of life
that the core values serve as a code of conduct which in turn serves as directions of how people are
expected to
behave (Porter,1962).
The Nigerian management philosophy reflects the core values of African culture.
And according to Ifechukwu (2010:9), ‘the core values include extended family, human relations
orientation, coprosperity or social mutual concern, respect for elders and tradition, consensus,
competition and hero-worship’.
He (2010) also affirms that the Nigerian management model indicates a managerial style that shows a
high
concern for both people and production and a system where decision-making is by consensus. The
model offers
an explicit concept for structuring the character of participation within each phase in management
decisionmaking.
ledoux.laurent@gmail.com 1
Philosophy: The Managers’ Best Friend?
Laurent Ledoux
Draft – 12/02/12
As a manager of a business unit in a large commercial bank, I can confidently answer this
question with a resounding “yes”. And I would like to swiftly add, “More so than ever”.
Indeed, for the last 20 years, reading philosophy and engaging in dialogue with philosophers
has gradually, but profoundly, not only changed my private life, but also my professional one: it
has shaped the vision I have of my role as a manager, and the relationship I have with
colleagues; when faced with tough choices and ethical dilemmas it has helped me to make the
right decisions; it has strengthened my ability to find the precise word when needed, and to cocreate
and communicate with my teams the shared meaning of our work. I’ll leave it to others to
judge whether I have been successful so far. What matters most to me is this: rightly or wrongly,
I feel liberated, and my management style, heavily influenced by philosophy, also helps
colleagues around me to feel freer and to grow, not only as professionals but as individuals too.
The purpose of this paper, structured in three chapters, is mainly an attempt to rationalize, why
and how, philosophy has had such a positive impact on my managerial career, and on the
careers of so many other managers, who have engaged themselves in profound and enduring
dialogue with philosophers.
In this first chapter, I will also try to show how the contribution of philosophy to management
might differ from other disciplines, such as Critical Management Studies, Organisational Studies
or management consulting.
In the second chapter, I will argue why such a dialogue between philosophers and managers is
so crucial today, not only for the two parties concerned, but also for organisations and society
at large.
In the third and final chapter, I will sketch out how such a dialogue can be facilitated and briefly
present, in a managerial style, some of the methods and conditions used to ensure the success
of the practice of philosophy in organisations.
The arguments presented in this paper are not just a generalization of my own brief experiences
in this field, but also draw from the rich vein of experience of the Belgian association
“Philosophie& Management”, which I now lead, together with Roland Vaxelaire. For over 10
yearsPhilosophie and Management has organised philosophical seminars, principally for
managers. Rodolphe de Borchgrave (2006), one of the founders of our association, wrote a
book in 2006 compliling his thoughts on the relationship between philosophers and managers,
and which has been an important source of inspiration for this paper.
Updated 2009A ROLE-ORIENTED APPROACH TO PROBLEM-SOLVINGCHARLES H.
BURNETTEOriginally published in Olsen S.A. 1982: Group Planning and Problem Solving
Methods inEngineering Management, John Wiley and Sons, Inc. New York as Chapter 10.The
Role-Oriented Approach to Problem-Solving is a technique for organizing and managing both
problem-solving activity and the information involved. The technique may be applied
byindividuals or groups, formally through institutionalized systems or informally as a reference
for thought and communication. It provides a framework to facilitate problem
solving,communication, and behavior. Open-ended techniques of idea generation such as brain
storming,free association, and analogous thinking are given an operational context through
which toassimilate the information they produce.As problems become more complex and
difficult to solve, problem solving requires knowledgeand ideas from various disciplines and
people of diverse backgrounds. A way to structurecollaboration to promote creative solutions
to “wicked” problems is of increasing importance.Such a process should marshal a
comprehensive range of perspectives, information, and potentialactions relative to a problem,
encourage the free flow of ideas, and structure the efforts of several people into a cohesive,
cooperative, and efficient team. To cope with the amount and diversity of information from
many sources, a problem-solving method should have the capacity to facilitate both natural and
computer aided communication. Unfortunately, most efforts to assist group problem solving
have focused on the facilitation of the psychological component of theexperience without
adequately dealing with the information and communication problemsinvolved.The method to be
presented addresses these needs by assuring that a balanced set of viewpointsis represented, that
a comprehensive range of information is brought into play, and that there is acommon
framework to structure information handling and communication within the group.Each role in
the method, whether assumed by an individual or the group acting together,represents a
specialization of information and expertise. The roles and the relationships betweenthem provide
the basis for organizing information, communication, and behavior. The use of specialized roles
as a commonly understood reference framework by the group is augmented byvarious techniques
of idea generation to assist creative thinking and by principles drawn from thestudy of group
dynamics to facilitate productive behavior. The result is a very effectivetechnique for managing
problem-solvingactivity, for structuring and communicating informationduring problem solving,
and for analyzing the process of problem solving and its results.

Más contenido relacionado

La actualidad más candente

Organizational Theories & Management Styles
Organizational Theories & Management StylesOrganizational Theories & Management Styles
Organizational Theories & Management StylesKates Grajales
 
Managing resources of an organization
Managing resources of an organizationManaging resources of an organization
Managing resources of an organizationAnadolu Üniversitesi
 
Leadership styles and theories.
Leadership styles and theories.Leadership styles and theories.
Leadership styles and theories.Mohamed Abu Elnour
 
Classical theory of management
Classical theory of managementClassical theory of management
Classical theory of managementRavi Muchhal
 
Contingency theory of management
Contingency theory of managementContingency theory of management
Contingency theory of managementARUN NAIK
 
Organisation theories
Organisation theoriesOrganisation theories
Organisation theoriesRajat Sharma
 
Organizational Structure and Design
Organizational Structure and Design Organizational Structure and Design
Organizational Structure and Design Des Maglatang
 
Principles of Management - Lecture 2
Principles of Management - Lecture 2Principles of Management - Lecture 2
Principles of Management - Lecture 2fawadism
 
Organization Theory & Design
Organization Theory & DesignOrganization Theory & Design
Organization Theory & DesignJayashree Prabhu
 
Organization Behaviour Approaches
Organization Behaviour Approaches Organization Behaviour Approaches
Organization Behaviour Approaches Salim Papuani
 
Principles of Management
Principles of ManagementPrinciples of Management
Principles of Managementcpjcollege
 
THEORIES AND MODELS OF MANAGEMENT
THEORIES AND MODELS OF MANAGEMENTTHEORIES AND MODELS OF MANAGEMENT
THEORIES AND MODELS OF MANAGEMENTLIJICMARIA
 
Definition and function of management
Definition and function of managementDefinition and function of management
Definition and function of managementKathleen Abaja
 
Evolution of management theory
Evolution of management theoryEvolution of management theory
Evolution of management theoryshrinivas kulkarni
 
Nature & Importance of Leadership
Nature & Importance of LeadershipNature & Importance of Leadership
Nature & Importance of LeadershipMuhammad Ali
 
what is management
what is management what is management
what is management abir hossain
 
Organization and management
Organization and managementOrganization and management
Organization and managementbusted619
 
Theories of organization
Theories of organizationTheories of organization
Theories of organizationRuchi Jain
 

La actualidad más candente (20)

Organizational Theories & Management Styles
Organizational Theories & Management StylesOrganizational Theories & Management Styles
Organizational Theories & Management Styles
 
Managing resources of an organization
Managing resources of an organizationManaging resources of an organization
Managing resources of an organization
 
Evolution of management thoughts
Evolution of management thoughtsEvolution of management thoughts
Evolution of management thoughts
 
Leadership styles and theories.
Leadership styles and theories.Leadership styles and theories.
Leadership styles and theories.
 
Classical theory of management
Classical theory of managementClassical theory of management
Classical theory of management
 
Contingency theory of management
Contingency theory of managementContingency theory of management
Contingency theory of management
 
Organisation theories
Organisation theoriesOrganisation theories
Organisation theories
 
Philosophy of Management
Philosophy of ManagementPhilosophy of Management
Philosophy of Management
 
Organizational Structure and Design
Organizational Structure and Design Organizational Structure and Design
Organizational Structure and Design
 
Principles of Management - Lecture 2
Principles of Management - Lecture 2Principles of Management - Lecture 2
Principles of Management - Lecture 2
 
Organization Theory & Design
Organization Theory & DesignOrganization Theory & Design
Organization Theory & Design
 
Organization Behaviour Approaches
Organization Behaviour Approaches Organization Behaviour Approaches
Organization Behaviour Approaches
 
Principles of Management
Principles of ManagementPrinciples of Management
Principles of Management
 
THEORIES AND MODELS OF MANAGEMENT
THEORIES AND MODELS OF MANAGEMENTTHEORIES AND MODELS OF MANAGEMENT
THEORIES AND MODELS OF MANAGEMENT
 
Definition and function of management
Definition and function of managementDefinition and function of management
Definition and function of management
 
Evolution of management theory
Evolution of management theoryEvolution of management theory
Evolution of management theory
 
Nature & Importance of Leadership
Nature & Importance of LeadershipNature & Importance of Leadership
Nature & Importance of Leadership
 
what is management
what is management what is management
what is management
 
Organization and management
Organization and managementOrganization and management
Organization and management
 
Theories of organization
Theories of organizationTheories of organization
Theories of organization
 

Similar a Philosophy of management

Management-theories-and-its-application-in-organisations-the-nigerian-experie...
Management-theories-and-its-application-in-organisations-the-nigerian-experie...Management-theories-and-its-application-in-organisations-the-nigerian-experie...
Management-theories-and-its-application-in-organisations-the-nigerian-experie...HarariMki1
 
principle of management class 12
principle of management class 12principle of management class 12
principle of management class 12kushmanchanda2
 
An Ethnographic Investigation of Indigenous Management Thoughts and Practices...
An Ethnographic Investigation of Indigenous Management Thoughts and Practices...An Ethnographic Investigation of Indigenous Management Thoughts and Practices...
An Ethnographic Investigation of Indigenous Management Thoughts and Practices...AJSSMTJournal
 
Implicit Leadership Perception at Context of; Intergovernmental and Nongovern...
Implicit Leadership Perception at Context of; Intergovernmental and Nongovern...Implicit Leadership Perception at Context of; Intergovernmental and Nongovern...
Implicit Leadership Perception at Context of; Intergovernmental and Nongovern...inventionjournals
 
contemporary.pdf
contemporary.pdfcontemporary.pdf
contemporary.pdfKidistMolla
 
Management in a Global Context Essay
Management in a Global Context Essay Management in a Global Context Essay
Management in a Global Context Essay Qurat ul ain Omer
 
Running head WHAT MANAGERS OFTEN WANT WHAT MANAGERS OFTEN WAN.docx
Running head WHAT MANAGERS OFTEN WANT WHAT MANAGERS OFTEN WAN.docxRunning head WHAT MANAGERS OFTEN WANT WHAT MANAGERS OFTEN WAN.docx
Running head WHAT MANAGERS OFTEN WANT WHAT MANAGERS OFTEN WAN.docxagnesdcarey33086
 
224770731 thesis start_3765526131216107_4
224770731 thesis start_3765526131216107_4224770731 thesis start_3765526131216107_4
224770731 thesis start_3765526131216107_43dollaressay company
 
A cultural theory of post consolidation behaviour in the nigerian banking ind...
A cultural theory of post consolidation behaviour in the nigerian banking ind...A cultural theory of post consolidation behaviour in the nigerian banking ind...
A cultural theory of post consolidation behaviour in the nigerian banking ind...Alexander Decker
 
Nature-and-Theories-of-Educ.-Mngt-GROUP-1.pptx
Nature-and-Theories-of-Educ.-Mngt-GROUP-1.pptxNature-and-Theories-of-Educ.-Mngt-GROUP-1.pptx
Nature-and-Theories-of-Educ.-Mngt-GROUP-1.pptxKimOpea
 
An interest in other lands and people is part of the human experie
An interest in other lands and people is part of the human experieAn interest in other lands and people is part of the human experie
An interest in other lands and people is part of the human experieaman341480
 
Ingles cultura organizacional
Ingles cultura organizacionalIngles cultura organizacional
Ingles cultura organizacionalnubiacastro
 
Managerial challenge to cross cultural management of diversity
Managerial challenge to cross cultural management of diversityManagerial challenge to cross cultural management of diversity
Managerial challenge to cross cultural management of diversityAlexander Decker
 
An explorative treatment of idiosyncratic supposition of management values in...
An explorative treatment of idiosyncratic supposition of management values in...An explorative treatment of idiosyncratic supposition of management values in...
An explorative treatment of idiosyncratic supposition of management values in...Alexander Decker
 
Gadjah Mada International Journal of Business - September-Dec
Gadjah Mada International Journal of  Business - September-DecGadjah Mada International Journal of  Business - September-Dec
Gadjah Mada International Journal of Business - September-DecDustiBuckner14
 
Ethics and Leadership: Developing a Universal Code for an Evolving Africa
Ethics and Leadership: Developing a Universal Code for an Evolving AfricaEthics and Leadership: Developing a Universal Code for an Evolving Africa
Ethics and Leadership: Developing a Universal Code for an Evolving AfricaAnthony Rippon
 

Similar a Philosophy of management (20)

Management-theories-and-its-application-in-organisations-the-nigerian-experie...
Management-theories-and-its-application-in-organisations-the-nigerian-experie...Management-theories-and-its-application-in-organisations-the-nigerian-experie...
Management-theories-and-its-application-in-organisations-the-nigerian-experie...
 
principle of management class 12
principle of management class 12principle of management class 12
principle of management class 12
 
An Ethnographic Investigation of Indigenous Management Thoughts and Practices...
An Ethnographic Investigation of Indigenous Management Thoughts and Practices...An Ethnographic Investigation of Indigenous Management Thoughts and Practices...
An Ethnographic Investigation of Indigenous Management Thoughts and Practices...
 
Implicit Leadership Perception at Context of; Intergovernmental and Nongovern...
Implicit Leadership Perception at Context of; Intergovernmental and Nongovern...Implicit Leadership Perception at Context of; Intergovernmental and Nongovern...
Implicit Leadership Perception at Context of; Intergovernmental and Nongovern...
 
contemporary.pdf
contemporary.pdfcontemporary.pdf
contemporary.pdf
 
JAR #1.pdf
JAR #1.pdfJAR #1.pdf
JAR #1.pdf
 
Management in a Global Context Essay
Management in a Global Context Essay Management in a Global Context Essay
Management in a Global Context Essay
 
Running head WHAT MANAGERS OFTEN WANT WHAT MANAGERS OFTEN WAN.docx
Running head WHAT MANAGERS OFTEN WANT WHAT MANAGERS OFTEN WAN.docxRunning head WHAT MANAGERS OFTEN WANT WHAT MANAGERS OFTEN WAN.docx
Running head WHAT MANAGERS OFTEN WANT WHAT MANAGERS OFTEN WAN.docx
 
224770731 thesis start_3765526131216107_4
224770731 thesis start_3765526131216107_4224770731 thesis start_3765526131216107_4
224770731 thesis start_3765526131216107_4
 
A cultural theory of post consolidation behaviour in the nigerian banking ind...
A cultural theory of post consolidation behaviour in the nigerian banking ind...A cultural theory of post consolidation behaviour in the nigerian banking ind...
A cultural theory of post consolidation behaviour in the nigerian banking ind...
 
Nature-and-Theories-of-Educ.-Mngt-GROUP-1.pptx
Nature-and-Theories-of-Educ.-Mngt-GROUP-1.pptxNature-and-Theories-of-Educ.-Mngt-GROUP-1.pptx
Nature-and-Theories-of-Educ.-Mngt-GROUP-1.pptx
 
jlos_article
jlos_articlejlos_article
jlos_article
 
An interest in other lands and people is part of the human experie
An interest in other lands and people is part of the human experieAn interest in other lands and people is part of the human experie
An interest in other lands and people is part of the human experie
 
Ch11
Ch11Ch11
Ch11
 
Ingles cultura organizacional
Ingles cultura organizacionalIngles cultura organizacional
Ingles cultura organizacional
 
Managerial challenge to cross cultural management of diversity
Managerial challenge to cross cultural management of diversityManagerial challenge to cross cultural management of diversity
Managerial challenge to cross cultural management of diversity
 
An explorative treatment of idiosyncratic supposition of management values in...
An explorative treatment of idiosyncratic supposition of management values in...An explorative treatment of idiosyncratic supposition of management values in...
An explorative treatment of idiosyncratic supposition of management values in...
 
2. Unit 2 Jogulu article - Copy
2. Unit 2 Jogulu article - Copy2. Unit 2 Jogulu article - Copy
2. Unit 2 Jogulu article - Copy
 
Gadjah Mada International Journal of Business - September-Dec
Gadjah Mada International Journal of  Business - September-DecGadjah Mada International Journal of  Business - September-Dec
Gadjah Mada International Journal of Business - September-Dec
 
Ethics and Leadership: Developing a Universal Code for an Evolving Africa
Ethics and Leadership: Developing a Universal Code for an Evolving AfricaEthics and Leadership: Developing a Universal Code for an Evolving Africa
Ethics and Leadership: Developing a Universal Code for an Evolving Africa
 

Último

Future Of Sample Report 2024 | Redacted Version
Future Of Sample Report 2024 | Redacted VersionFuture Of Sample Report 2024 | Redacted Version
Future Of Sample Report 2024 | Redacted VersionMintel Group
 
India Consumer 2024 Redacted Sample Report
India Consumer 2024 Redacted Sample ReportIndia Consumer 2024 Redacted Sample Report
India Consumer 2024 Redacted Sample ReportMintel Group
 
Call Girls in DELHI Cantt, ( Call Me )-8377877756-Female Escort- In Delhi / Ncr
Call Girls in DELHI Cantt, ( Call Me )-8377877756-Female Escort- In Delhi / NcrCall Girls in DELHI Cantt, ( Call Me )-8377877756-Female Escort- In Delhi / Ncr
Call Girls in DELHI Cantt, ( Call Me )-8377877756-Female Escort- In Delhi / Ncrdollysharma2066
 
8447779800, Low rate Call girls in Tughlakabad Delhi NCR
8447779800, Low rate Call girls in Tughlakabad Delhi NCR8447779800, Low rate Call girls in Tughlakabad Delhi NCR
8447779800, Low rate Call girls in Tughlakabad Delhi NCRashishs7044
 
8447779800, Low rate Call girls in Saket Delhi NCR
8447779800, Low rate Call girls in Saket Delhi NCR8447779800, Low rate Call girls in Saket Delhi NCR
8447779800, Low rate Call girls in Saket Delhi NCRashishs7044
 
Digital Transformation in the PLM domain - distrib.pdf
Digital Transformation in the PLM domain - distrib.pdfDigital Transformation in the PLM domain - distrib.pdf
Digital Transformation in the PLM domain - distrib.pdfJos Voskuil
 
8447779800, Low rate Call girls in Kotla Mubarakpur Delhi NCR
8447779800, Low rate Call girls in Kotla Mubarakpur Delhi NCR8447779800, Low rate Call girls in Kotla Mubarakpur Delhi NCR
8447779800, Low rate Call girls in Kotla Mubarakpur Delhi NCRashishs7044
 
Call US-88OO1O2216 Call Girls In Mahipalpur Female Escort Service
Call US-88OO1O2216 Call Girls In Mahipalpur Female Escort ServiceCall US-88OO1O2216 Call Girls In Mahipalpur Female Escort Service
Call US-88OO1O2216 Call Girls In Mahipalpur Female Escort Servicecallgirls2057
 
Market Sizes Sample Report - 2024 Edition
Market Sizes Sample Report - 2024 EditionMarket Sizes Sample Report - 2024 Edition
Market Sizes Sample Report - 2024 EditionMintel Group
 
Pitch Deck Teardown: Geodesic.Life's $500k Pre-seed deck
Pitch Deck Teardown: Geodesic.Life's $500k Pre-seed deckPitch Deck Teardown: Geodesic.Life's $500k Pre-seed deck
Pitch Deck Teardown: Geodesic.Life's $500k Pre-seed deckHajeJanKamps
 
Kenya Coconut Production Presentation by Dr. Lalith Perera
Kenya Coconut Production Presentation by Dr. Lalith PereraKenya Coconut Production Presentation by Dr. Lalith Perera
Kenya Coconut Production Presentation by Dr. Lalith Pereraictsugar
 
FULL ENJOY Call girls in Paharganj Delhi | 8377087607
FULL ENJOY Call girls in Paharganj Delhi | 8377087607FULL ENJOY Call girls in Paharganj Delhi | 8377087607
FULL ENJOY Call girls in Paharganj Delhi | 8377087607dollysharma2066
 
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607(Best) ENJOY Call Girls in Faridabad Ex | 8377087607
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607dollysharma2066
 
8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR
8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR
8447779800, Low rate Call girls in Shivaji Enclave Delhi NCRashishs7044
 
Buy gmail accounts.pdf Buy Old Gmail Accounts
Buy gmail accounts.pdf Buy Old Gmail AccountsBuy gmail accounts.pdf Buy Old Gmail Accounts
Buy gmail accounts.pdf Buy Old Gmail AccountsBuy Verified Accounts
 
8447779800, Low rate Call girls in Rohini Delhi NCR
8447779800, Low rate Call girls in Rohini Delhi NCR8447779800, Low rate Call girls in Rohini Delhi NCR
8447779800, Low rate Call girls in Rohini Delhi NCRashishs7044
 
8447779800, Low rate Call girls in Uttam Nagar Delhi NCR
8447779800, Low rate Call girls in Uttam Nagar Delhi NCR8447779800, Low rate Call girls in Uttam Nagar Delhi NCR
8447779800, Low rate Call girls in Uttam Nagar Delhi NCRashishs7044
 
Contemporary Economic Issues Facing the Filipino Entrepreneur (1).pptx
Contemporary Economic Issues Facing the Filipino Entrepreneur (1).pptxContemporary Economic Issues Facing the Filipino Entrepreneur (1).pptx
Contemporary Economic Issues Facing the Filipino Entrepreneur (1).pptxMarkAnthonyAurellano
 

Último (20)

Future Of Sample Report 2024 | Redacted Version
Future Of Sample Report 2024 | Redacted VersionFuture Of Sample Report 2024 | Redacted Version
Future Of Sample Report 2024 | Redacted Version
 
India Consumer 2024 Redacted Sample Report
India Consumer 2024 Redacted Sample ReportIndia Consumer 2024 Redacted Sample Report
India Consumer 2024 Redacted Sample Report
 
Call Girls in DELHI Cantt, ( Call Me )-8377877756-Female Escort- In Delhi / Ncr
Call Girls in DELHI Cantt, ( Call Me )-8377877756-Female Escort- In Delhi / NcrCall Girls in DELHI Cantt, ( Call Me )-8377877756-Female Escort- In Delhi / Ncr
Call Girls in DELHI Cantt, ( Call Me )-8377877756-Female Escort- In Delhi / Ncr
 
Japan IT Week 2024 Brochure by 47Billion (English)
Japan IT Week 2024 Brochure by 47Billion (English)Japan IT Week 2024 Brochure by 47Billion (English)
Japan IT Week 2024 Brochure by 47Billion (English)
 
8447779800, Low rate Call girls in Tughlakabad Delhi NCR
8447779800, Low rate Call girls in Tughlakabad Delhi NCR8447779800, Low rate Call girls in Tughlakabad Delhi NCR
8447779800, Low rate Call girls in Tughlakabad Delhi NCR
 
8447779800, Low rate Call girls in Saket Delhi NCR
8447779800, Low rate Call girls in Saket Delhi NCR8447779800, Low rate Call girls in Saket Delhi NCR
8447779800, Low rate Call girls in Saket Delhi NCR
 
Digital Transformation in the PLM domain - distrib.pdf
Digital Transformation in the PLM domain - distrib.pdfDigital Transformation in the PLM domain - distrib.pdf
Digital Transformation in the PLM domain - distrib.pdf
 
8447779800, Low rate Call girls in Kotla Mubarakpur Delhi NCR
8447779800, Low rate Call girls in Kotla Mubarakpur Delhi NCR8447779800, Low rate Call girls in Kotla Mubarakpur Delhi NCR
8447779800, Low rate Call girls in Kotla Mubarakpur Delhi NCR
 
No-1 Call Girls In Goa 93193 VIP 73153 Escort service In North Goa Panaji, Ca...
No-1 Call Girls In Goa 93193 VIP 73153 Escort service In North Goa Panaji, Ca...No-1 Call Girls In Goa 93193 VIP 73153 Escort service In North Goa Panaji, Ca...
No-1 Call Girls In Goa 93193 VIP 73153 Escort service In North Goa Panaji, Ca...
 
Call US-88OO1O2216 Call Girls In Mahipalpur Female Escort Service
Call US-88OO1O2216 Call Girls In Mahipalpur Female Escort ServiceCall US-88OO1O2216 Call Girls In Mahipalpur Female Escort Service
Call US-88OO1O2216 Call Girls In Mahipalpur Female Escort Service
 
Market Sizes Sample Report - 2024 Edition
Market Sizes Sample Report - 2024 EditionMarket Sizes Sample Report - 2024 Edition
Market Sizes Sample Report - 2024 Edition
 
Pitch Deck Teardown: Geodesic.Life's $500k Pre-seed deck
Pitch Deck Teardown: Geodesic.Life's $500k Pre-seed deckPitch Deck Teardown: Geodesic.Life's $500k Pre-seed deck
Pitch Deck Teardown: Geodesic.Life's $500k Pre-seed deck
 
Kenya Coconut Production Presentation by Dr. Lalith Perera
Kenya Coconut Production Presentation by Dr. Lalith PereraKenya Coconut Production Presentation by Dr. Lalith Perera
Kenya Coconut Production Presentation by Dr. Lalith Perera
 
FULL ENJOY Call girls in Paharganj Delhi | 8377087607
FULL ENJOY Call girls in Paharganj Delhi | 8377087607FULL ENJOY Call girls in Paharganj Delhi | 8377087607
FULL ENJOY Call girls in Paharganj Delhi | 8377087607
 
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607(Best) ENJOY Call Girls in Faridabad Ex | 8377087607
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607
 
8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR
8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR
8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR
 
Buy gmail accounts.pdf Buy Old Gmail Accounts
Buy gmail accounts.pdf Buy Old Gmail AccountsBuy gmail accounts.pdf Buy Old Gmail Accounts
Buy gmail accounts.pdf Buy Old Gmail Accounts
 
8447779800, Low rate Call girls in Rohini Delhi NCR
8447779800, Low rate Call girls in Rohini Delhi NCR8447779800, Low rate Call girls in Rohini Delhi NCR
8447779800, Low rate Call girls in Rohini Delhi NCR
 
8447779800, Low rate Call girls in Uttam Nagar Delhi NCR
8447779800, Low rate Call girls in Uttam Nagar Delhi NCR8447779800, Low rate Call girls in Uttam Nagar Delhi NCR
8447779800, Low rate Call girls in Uttam Nagar Delhi NCR
 
Contemporary Economic Issues Facing the Filipino Entrepreneur (1).pptx
Contemporary Economic Issues Facing the Filipino Entrepreneur (1).pptxContemporary Economic Issues Facing the Filipino Entrepreneur (1).pptx
Contemporary Economic Issues Facing the Filipino Entrepreneur (1).pptx
 

Philosophy of management

  • 1. Philosophy of Management Philosophical Thinking About Management Theory and Practice Mark Dibben, R. Edward Freeman, Paul Griseri, and Frits Schipper, Executive Editors Philosophy of Management is an independent, refereed forum that focuses on central philosophical issues of management in theory and practice. It seeks to define and develop the field of philosophy of management and is directed to those working in all traditions. Topics covered include: Core concepts in management Presuppositions of management Representations of management in different media and managerial myths Management methodologies, for instance decision-making, control, organisation design The use of philosophical techniques and skills in management practice The application of philosophical disciplines to practical and ethical issues facing managers Philosophy of Management publishes three issues per year and each issue focuses on a different topic. Published contributors include René ten Bos, GhislainDeslandes, Juan Fontrodona, Michelle Greenwood, Jeremy Moon, Geoff Moore, Duncan Pritchard, and Duane Windsor. International Journal of Business and Social Science Vol. 3 No. 21; November 2012 72 Application of Management Theories and Philosophies in Nigeria and Their Associated Problems Prof. B.E.A. Oghojafor Faculty of Business Administration University of Lagos Lagos, Nigeria Mr. AdemolaIdowu Department of Business Administration University of Lagos Lagos, Nigeria Dr. O.J. George Department of Business Administration University of Lagos Lagos, Nigeria Abstract This paper uses culture as a major driver of the application of management theories in Nigeria, and examines the associated problems with a view to recommending appropriate solutions. It defines culture along divergence, universalism, convergence and situational lines of demarcation; and notes, from the point of view of African
  • 2. contributions to management thought, that, management ideas are universal, but their level of development differs from one civilisation to another. The paper is based on secondary sources of data collected from the structured survey of articles and texts published in the last twenty years, and on, specifically, a typical Nigerian Management Model which is predicated on the African core values. The paper reviews the literature of some examples of management theories and discusses the problems which are associated with the application of management theories in Nigeria. This paper reveals that despite these problems, management scholars and academicians are working on the adaptation or formulation of necessary African and indeed Nigerian management theories. The paper recommends possible solutions to the identified problems which include the need for Nigeria to forge international cooperation with countries of similar backgrounds with the aim of conducting cross – cultural studies in management theories. Keywords: Culture, Applicability, Nigerian Management model, Problem 1. Introduction Theory, in its conceptualisation, can be defined as a systematic collection of related principles, and Management theory as a way of categorising pertinent management knowledge (Inyang, 2007). Management theory is also a combination of the concepts and principles of management (Nwachukwu, 1992). It is argued in literature that Management, as a human responsibility and a process that drives economic development and activities, is as old as human civilization or history. It is, therefore, noteworthy that Africa as part of the global community had existed in her own unique ways and unique cultures and managed the environment throughout history. It is on record that the quiet of this environment was however, extensively disrupted in the 19th century when the Europeans scrambled for and partitioned Africa. © Centre for Promoting Ideas, USA www.ijbssnet.com 73 This marked the beginning of colonialism in Africa where the people’s thought processes and cultures were altered through western “civilization” influences. African management thought was a major culprit of these western influences(Inyang, 2007). As an illustration of the above claim, and as noted by Kiggundu (1991), it is acknowledged that during colonisation, the various colonial powers first destroyed or devalued local institutions and management practices, and then substituted them with their own colonial administrative systems out of the belief in Western cultural, biological and technological superiority over Africans. While it can be noted that indigenous perspectives were ignored or denigrated, Dia (1996) argues that many Africa’s problems today are due to a structural and functional
  • 3. separation between informal, indigenous institutions rooted in Africa’s history and culture and formal institutions mostly transplanted from outside. The contribution of culture as a main driver of application of management theories in Nigeria can be found in the study by Akporherhe (2002) which suggests that culture is the acquired knowledge that people use to interpret experience and to generate social behaviour. Culture is learned through education, socialisation and experience and passed from one generation to another; therefore it can be said to be enduring. Oghojafor, George and Owoyemi (2012) also define culture as the way of life of a set of people. Hofstede (1980) defines culture as the pattern, ways of thinking, feeling and reacting, acquired and communicated mainly by symbols, amounting to the distinctive achievements of human groups, including their embodiments in artifacts; the essential core of culture consists of traditional (i.e. historically derived and selected) ideas and especially their attached values. As a concluding remark on culture in this paper, Oghojafor, et al. (2012) state that it is not to ignore the fact that cultures do undergo constant changes as people are more or else forced to adjust to new environments and new ways of doing things; and they see culture as consisting of such figurative rather than literal vehicles of meaning, including beliefs, ritual practices, art form and ceremonies, as well as informal cultural practices such as language, gossip, stories and rituals of daily life. 1.1 Aim and Objective The objective of this paper is to discuss management theories and philosophy in Nigeria and the problems which are associated with their application. It is also to discuss possible solutions to these problems. 2. Methodology This paper is a conceptual research work based on literature review. It is also based on a mono-method qualitative approach using secondary sources of data collection. Secondary data are data collected and recorded by a third party researcher for purposes other than contemporary needs of the researcher (Harris, 2001). The paper is a product of structured survey of articles, majority of which were published in the last twenty years. This major database covers about forty business and social science publications. Using key words Culture, Applicability, Management theory, Nigerian Management model along with Developing Counties enabled me to generate a list of more than fifty articles and texts. 3. Applicability of management theories to developing countries
  • 4. Applicability of management theories and practices has historically been a major interest of scholars dealing with developing countries’ situations. Researchers have been discussing this issue from divergence, universality, convergence, and situational perspectives. According to the divergence perspective, mostly comparative management literature, western management theories stop at the cultural boundary of each nation. It is the position of this view that culture is indeed the main source of management differences between developed and developing countries (Hoskisson, Eden, Ming and Wright, 2000). Cross-cultural researchers are said to believe that there is no such thing as a universal theory of management. In contrast, those with universal view were noted to have argued that culture does not limit the applicability of management theories and believe that there are similar management practices within organisations all around the world. Those with convergence perspective consider the degree of industrialisation as the main determinant for applicability of management theories (Hofstede,1993). International Journal of Business and Social Science Vol. 3 No. 21; November 2012 74 The convergence view on the other hand believes that the western management theories may not be applicable in developing countries as a result of the technical and economic difficulties in these countries rather than cultural constraints. Like Hafsi and Farashahi (2005:2) state, ‘situational or contingency theorists, as opposed to universalists, consider different situational factors such as manager’s personality, firms’ ownership and sector (i.e. private or public), and their hierarchy as the main determinants for the applicability of management theories’. Keeping these views in mind, this paper will focus on the interplay of divergence perspective and universalism which shows that cultural differences are the major source of variations in cross – managerial behaviour in developing countries (Barrett and Bass, 1976). This position will apply to the discussion of African contributions to the development of management thought and indeed management theories and philosophies in Nigeria. 4. African contributions to development of management thought As a result of the fact that Africa had no documentation of her past before the coming of the Europeans, her contribution to development of management thought has not been given even a passing mention in writing on management particularly by Western writers. It is also noted that the fact that African historians and archeologists had shown that there were ancient kingdoms and empires in Africa is an indisputable proof that Africans gave serious thought to effective management for achieving organisational and state goals(Ifechukwu,
  • 5. 1994). According to George (1968), it is noteworthy that a few of the western textbooks that discuss management history acknowledge the great pyramids in Egypt as illustrating early outstanding management activities in Africa. By extension, it is on record that the practice of management can be traced back thousands of years. This is because the Egyptians applied the management functions of planning, organising and controlling when they constructed the pyramids. These great pyramids, which were built in 2900 B.C. are a classical example of management and co-ordination. It is interesting to note that one pyramid required 100,000 men, working for 20 years, covering 13 acres, using 2.3 million blocks, each weighing an average of 2.5 tons. It is also noted that in ancient Ghana, there was the Empire of Ghana. The empire could not have survived without effectiveorganisation and management. It should be noted, of course, that the modern state of Ghana is located far away from Ancient Ghana. In the East and North of Africa, there were great African civilisations. All the above evidence suggests that the recognition of the need for effective management for achievement of organisational goals is a universal phenomenon. In the case of Africa, (with the exception of Egypt) African thoughts about management were never committed to writing. This, perhaps, has led to slow process of studying Africa’s own original conceptions of management (Ifechukwu, 1994). It is clear from the above illustration that management ideas are universal but their level of development differs from one civilization to another. Who knows what would have happened in Africa if Western civilisation brought throughcolonialisation in Africa did not happen and Africa had the opportunity to develop her own peculiar ways of management? The position in Africa today could have been better or worse, who knows? The coming of the Europeans resulted in a permanent dislocation in the march to African civilisation (Ifechukwu, 1994). 5. The management theories and philosophies in Nigeria - A Typical Nigerian Model It is a universally accepted principle that man behaves according to his value systems .It is also a reality of life that the core values serve as a code of conduct which in turn serves as directions of how people are expected to behave (Porter,1962). The Nigerian management philosophy reflects the core values of African culture. And according to Ifechukwu (2010:9), ‘the core values include extended family, human relations orientation, coprosperity or social mutual concern, respect for elders and tradition, consensus, competition and hero-worship’. He (2010) also affirms that the Nigerian management model indicates a managerial style that shows a high
  • 6. concern for both people and production and a system where decision-making is by consensus. The model offers an explicit concept for structuring the character of participation within each phase in management decisionmaking. ledoux.laurent@gmail.com 1 Philosophy: The Managers’ Best Friend? Laurent Ledoux Draft – 12/02/12 As a manager of a business unit in a large commercial bank, I can confidently answer this question with a resounding “yes”. And I would like to swiftly add, “More so than ever”. Indeed, for the last 20 years, reading philosophy and engaging in dialogue with philosophers has gradually, but profoundly, not only changed my private life, but also my professional one: it has shaped the vision I have of my role as a manager, and the relationship I have with colleagues; when faced with tough choices and ethical dilemmas it has helped me to make the right decisions; it has strengthened my ability to find the precise word when needed, and to cocreate and communicate with my teams the shared meaning of our work. I’ll leave it to others to judge whether I have been successful so far. What matters most to me is this: rightly or wrongly, I feel liberated, and my management style, heavily influenced by philosophy, also helps colleagues around me to feel freer and to grow, not only as professionals but as individuals too. The purpose of this paper, structured in three chapters, is mainly an attempt to rationalize, why and how, philosophy has had such a positive impact on my managerial career, and on the careers of so many other managers, who have engaged themselves in profound and enduring dialogue with philosophers. In this first chapter, I will also try to show how the contribution of philosophy to management might differ from other disciplines, such as Critical Management Studies, Organisational Studies or management consulting. In the second chapter, I will argue why such a dialogue between philosophers and managers is so crucial today, not only for the two parties concerned, but also for organisations and society at large. In the third and final chapter, I will sketch out how such a dialogue can be facilitated and briefly present, in a managerial style, some of the methods and conditions used to ensure the success of the practice of philosophy in organisations. The arguments presented in this paper are not just a generalization of my own brief experiences in this field, but also draw from the rich vein of experience of the Belgian association “Philosophie& Management”, which I now lead, together with Roland Vaxelaire. For over 10 yearsPhilosophie and Management has organised philosophical seminars, principally for managers. Rodolphe de Borchgrave (2006), one of the founders of our association, wrote a book in 2006 compliling his thoughts on the relationship between philosophers and managers, and which has been an important source of inspiration for this paper.
  • 7. Updated 2009A ROLE-ORIENTED APPROACH TO PROBLEM-SOLVINGCHARLES H. BURNETTEOriginally published in Olsen S.A. 1982: Group Planning and Problem Solving Methods inEngineering Management, John Wiley and Sons, Inc. New York as Chapter 10.The Role-Oriented Approach to Problem-Solving is a technique for organizing and managing both problem-solving activity and the information involved. The technique may be applied byindividuals or groups, formally through institutionalized systems or informally as a reference for thought and communication. It provides a framework to facilitate problem solving,communication, and behavior. Open-ended techniques of idea generation such as brain storming,free association, and analogous thinking are given an operational context through which toassimilate the information they produce.As problems become more complex and difficult to solve, problem solving requires knowledgeand ideas from various disciplines and people of diverse backgrounds. A way to structurecollaboration to promote creative solutions to “wicked” problems is of increasing importance.Such a process should marshal a comprehensive range of perspectives, information, and potentialactions relative to a problem, encourage the free flow of ideas, and structure the efforts of several people into a cohesive, cooperative, and efficient team. To cope with the amount and diversity of information from many sources, a problem-solving method should have the capacity to facilitate both natural and computer aided communication. Unfortunately, most efforts to assist group problem solving have focused on the facilitation of the psychological component of theexperience without adequately dealing with the information and communication problemsinvolved.The method to be presented addresses these needs by assuring that a balanced set of viewpointsis represented, that a comprehensive range of information is brought into play, and that there is acommon framework to structure information handling and communication within the group.Each role in the method, whether assumed by an individual or the group acting together,represents a specialization of information and expertise. The roles and the relationships betweenthem provide the basis for organizing information, communication, and behavior. The use of specialized roles as a commonly understood reference framework by the group is augmented byvarious techniques of idea generation to assist creative thinking and by principles drawn from thestudy of group dynamics to facilitate productive behavior. The result is a very effectivetechnique for managing problem-solvingactivity, for structuring and communicating informationduring problem solving, and for analyzing the process of problem solving and its results.