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Daniel Szuc about usability testing
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Usability testing leanuxmachine 2011
1.
Usability Testing +
Daniel Szuc @dszuc dszuc@apogeehk.com
2.
3.
4.
5.
6.
Thank You
7.
8.
Home
9.
10.
http://www.globaldesignresearch.com/
11.
12.
13.
Usability Kit
14.
Global UX
15.
www.uxhongkong.com
16.
DANSZUC25% discountwww.rosenfeldmedia.com
17.
18.
19.
Cross disciplinary (holistic
delivery)
20.
Small & nimble
(to make decisions)
21.
Product Roadmap (having
one)
22.
23.
24.
Any observations? Any
ideas?
25.
Now?
26.
Now?
27.
5E’s
28.
Effective help users
achieve goals www.wqusability.com
29.
Efficient speed &
accuracy www.wqusability.com
30.
Engaging pleasant, satisfying
& interesting www.wqusability.com
31.
Error Tolerant prevents
errors & allows users to recover www.wqusability.com
32.
Easy to Learn
supports orientation & deeper learning www.wqusability.com
33.
Usability Testing
34.
Seeing if people
can understand and use the design of the thing you have made, towards meeting business goals with the greatest amount of happiness, respect, delight and (fill in your own word) possible
35.
36.
Who do you
need to convince?
37.
How to transfer
wisdom into design action?
38.
39.
Organizational Context Integrate
with business plan Who do you need to evolve Think: old & new Aggregate up
40.
Plan Know your
users (who) Goals (discovery) Scope it (reality) Hardware (logistics) Expected results (assumptions)
41.
42.
Passion for use
= Yes (meets a need)
43.
Numbers & Statistical
Significance = Yes + No
44.
45.
Not all answers
in the universe
46.
Be human
47.
48.
Patterns in the
matrix
49.
Quotes
50.
Repeats
51.
Roadblocks
52.
Surprises
53.
Ideas
54.
Spreadsheets good, post
it notes better
55.
Debriefs towards understanding
56.
57.
Insights (design &
business)
58.
Energy (be excited
about it)
59.
60.
61.
Show improvement history
(results)
62.
63.
Clear Communications Engineering
Marketing Shared Language Shared Values Design
64.
Thank You
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