Keynote talk from KMUK2010 conference in London, June 2010.

1. KMUK 2010
Lee Bryant, Headshift, June 2010

2. Introductions
[welcome]

3. What is KM for?

4. Sense making in a world of information overload

5. Making better decisions

6. Building collective intelligence

7. Corporate memory and culture

8. Stimulating Innovation

9. Problems with KM

10. Dependent relationship with IT

11. Not given organisational responsibility

12. Too much focus on repositories, rather than flow

13. Too much focus on structure vs emergence

14. Assumptions about sharing for the ‘common good’

15. But it turns out KM thinking
can help solve some pressing
business problems ...

16. Ever increasing process at the expense of people
b leep

17. Overcoming silos and disconnects

18. Wasting human talent through bureaucracy

19. Evolution in a fast-changing, complex world

20. Evolution in a fast-changing, complex world

21. The emerging field
of social business

22. Adhocracy : simplifying organisational forms

23. Collapsing distance : intimacy + scale

24. How the social web can bring us together

25. How the social web can bring us together

26. Network (not just individual) productivity

27. Humanising the enterprise

28. Social Business Design
connections
content
collaboration
culture
[social business design]

29. Social Business Design
connections
network-centric
management
Helping
filter for
content
relevance
focus on data
collaboration
creating a
& signals for
performance sharing culture
culture
improvement
[social business design]

30. So ... why have KM people
been slow to exploit social
media and social business ?

31. KM people often the first to ‘get’ social business

32. KM people have the right skills, right concepts

33. But others took a lead in (shiny!) social media

34. Problems: power plays, IT dependence and silos

35. So how can KM ideas move
out of the library and deliver
real business improvement?

36. Knowledge networkers, connecting the firm

37. Find and open up data to improve performance

38. Analyse behaviour to drive service improvement

39. Help people filter, navigate and make sense

40. Design ‘architectures of participation’

41. KM ideas are good but KM
IT practice is not so good.

42. Social business builds on
KM, but focuses more on
business improvement.

43. We need to take the best
KM ideas mainstream,
and move deeper into
the business.

44. Thanks !
[welcome]

45. Thanks for listening!
I am lee@headshift.com and live at
http://www.headshift.com
You can find this talk at
http://www.slideshare.net/leebryant
Except where otherwise stated, photos courtesy of Flickr using Creative Commons
license. Thanks to the following photographers:
http://www.flickr.com/photos/victoriapeckham/164175205/
http://www.flickr.com/photos/paul_irish/2379958609/
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http://gapingvoid.com
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