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Hillcrest School Cross Cultural Communication

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Rosetta Eun Ryong Lee
Rosetta Eun Ryong Lee

This document summarizes a presentation on cross-cultural communication given by Rosetta Eun Ryong Lee. The presentation covered various theories of cross-cultural communication and included interactive exercises to demonstrate concepts like direct vs indirect communication styles and the impact of non-verbal behaviors across cultures. The presentation provided models and steps for effective cross-cultural communication and discussed applying the material to improve communication skills when working with people from different cultures and communities.

EducaciónTecnologíaEmpresariales
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Hillcrest School January 28, 2011 Rosetta Eun Ryong Lee What I Said and What I Meant: Cross Cultural Communication Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
About Seattle Girls’ School Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/) Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Cross Cultural Communication Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
[object Object],[object Object],[object Object],[object Object],[object Object],Dimensions of Variability Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Exercise: Yin-Yang Telephone Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
Debrief: Yin-Yang Telephone ,[object Object],[object Object],[object Object],Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Factors that Influence Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
Cultural Values Norms, and Rules ,[object Object],[object Object],[object Object],[object Object],Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
Cultural Value Differences Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/) Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
Exercise: Non-Verbal Violations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
Debrief: Nonverbal Violations ,[object Object],[object Object],[object Object],[object Object],Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
Break Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
Identifiers, Power, and Communication ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
Exercise : Whispers Rosetta Lee, Adapted from “Double Talk,” Thiagi.com Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
Exercise : Whispers ,[object Object],[object Object],[object Object],Rosetta Lee, Adapted from “Double Talk,” Thiagi.com Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/) Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
Exercise : Whispers ,[object Object],[object Object],Rosetta Lee, Adapted from “Double Talk,” Thiagi.com Rosetta Eun Ryong Lee
Exercise : Whispers ,[object Object],[object Object],Rosetta Lee, Adapted from “Double Talk,” Thiagi.com Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
Debrief: Whispers Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/) Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Break Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
Cross Cultural Communication Skills ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
Effective Communication Models Common Threads ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Brenda J. Allen, Difference Matters: Communicating Social Identity Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
Berlo’s Communication Model Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
Assumptions and Interpretations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
[object Object],[object Object],[object Object],[object Object],[object Object],Checking Assumptions and Interpretations: Steps to Analyze Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/) Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
Developmental Model of Intercultural Sensitivity (DMIS) Schematic Continuum of Cross-Cultural Fluency and Competence Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
[object Object],[object Object],[object Object],Discussion: How Will I Apply All This? Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/) Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
[object Object],[object Object],Cultural Effectiveness Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
Final Questions or Comments? Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
Resources ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
Presenter Information ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)

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Hillcrest School Cross Cultural Communication

  • 1. Hillcrest School January 28, 2011 Rosetta Eun Ryong Lee What I Said and What I Meant: Cross Cultural Communication Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
  • 2. About Seattle Girls’ School Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/) Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10. Cultural Value Differences Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/) Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
  • 11.
  • 12.
  • 13. Break Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
  • 14.
  • 15. Exercise : Whispers Rosetta Lee, Adapted from “Double Talk,” Thiagi.com Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
  • 16.
  • 17.
  • 18.
  • 19.
  • 20. Break Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
  • 21.
  • 22.
  • 23. Berlo’s Communication Model Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
  • 24.
  • 25.
  • 26. Developmental Model of Intercultural Sensitivity (DMIS) Schematic Continuum of Cross-Cultural Fluency and Competence Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
  • 27.
  • 28.
  • 29. Final Questions or Comments? Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
  • 30.
  • 31.