Boost your outbound sales performance with this illustrated presentation from one of the UK's leading sales experts

1. Getting Results on the Telephone

2. Improve Your Telephone Selling Skills With Leigh Ashton 020 7538 0000 [email_address]

3. Anatomy of an Outbound Call Getting Results on the Telephone Leigh Ashton 020 7538 0000 Sensitivity, Deal with time/interruption Use Humour and Honesty Create sense of urgency; use 3 specific pain probes; Help them to ‘invite’ you – don’t beg! Time in the diary; agree on next action Establish level of commitment Greeting Introduction Mini Pain/Gain Agreement Post Sell

5. Three Levels of PAIN Getting Results on the Telephone Leigh Ashton 020 7538 0000 Initial statement or acknowledgment of some pain existing Personal, emotional impact on the prospect Impact of that pain on organisation Situation Business Impact Personal Impact

8. Three Levels of GAIN Getting Results on the Telephone Leigh Ashton 020 7538 0000 Initial statement or acknowledgment of some gain they would like to experience Personal impact the gain would have on the prospect Impact that gain would give the organisation Situation Business Impact Personal Impact

11. Effective Listening Getting Results on the Telephone Leigh Ashton 020 7538 0000 16 Keys to Becoming a Great Listener… EXERCISE: How many are these 16 Keys can you identify?

13. How are You Doing? Leigh Ashton 020 7538 0000 Your Greeting? Your Introduction? Your Mini PAIN/GAIN? Getting Agreement? Your Post-Sell Getting Results on the Telephone

16. Get In Touch If you want your team to succeed on the telephone and… GET MORE SALES… Call Leigh Ashton at The Sales Consultancy… 020 7538 0000 [email_address]