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Digital	
  Profit	
  Club	
  2014	
  	
  #5	
  
Mobile	
  Marke8ng	
  Made	
  Different	
  (WeChat)	
  
Let’s	
  
Recapped	
  	
  
Facebook Apps
Customize Facebook Apps
History of WeChat
Oct	
  2010	
  –	
  with	
  the	
  	
  	
  
original	
  name	
  of	
  
“WeiXin	
  微信”	
  
	
  
By	
  Ma	
  HuaTeng	
  –	
  
CEO	
  of	
  Tencent	
  	
  
600	
  millions	
  users	
  globally	
  
China	
  -­‐	
  450	
  million	
  	
  
Rest	
  of	
  the	
  world	
  –	
  150	
  million	
  
Nov	
  2012,	
  ranked	
  the	
  most	
  popular	
  iOS	
  social	
  networking	
  
Apps	
  in	
  6	
  countries	
  (Taiwan,	
  HongKong,	
  Vietem,	
  ArgenRna	
  &	
  Malaysia)	
  –	
  
measured	
  by	
  download	
  
The	
  Authen8city	
  of	
  Users:	
  WeChat	
  requires	
  a	
  telephone	
  number	
  in	
  order	
  to	
  sign	
  up	
  
for	
  a	
  personal	
  account.	
  This	
  makes	
  WeChat	
  the	
  strictest	
  social	
  media	
  plaXorm	
  in	
  
China,	
  ensuring	
  there	
  are	
  less	
  ‘fake’	
  accounts.	
  
WeChat: ID!
WeChat: QR Code!
WeChat: Profile!
Professional	
  look	
  image	
  
Name	
  that	
  represent	
  who	
  you	
  are	
  
Tagline	
  that	
  tell	
  people	
  what	
  you	
  do	
  
WeChat: Basic Chat Features!
Features	
  keyboard	
  of	
  WeChat	
  
WeChat: Web WeChat!
www.web.wechat.com	
  	
  
WeChat: Transfer File via web WeChat!
transfer	
  files	
  of	
  less	
  than	
  
10	
  MB	
  
File	
  types	
  like	
  PDF,	
  MP3,	
  
MOV,	
  DOCX,	
  PPT	
  and	
  image	
  
files	
  can	
  be	
  opened	
  and	
  
viewed	
  on	
  WeChat.	
  
WeChat: Moment!
The	
  Moments	
  feed	
  works	
  similarly	
  to	
  a	
  
Facebook	
  feed	
  where	
  you	
  can	
  like	
  and	
  
comment	
  on	
  photos	
  shared	
  by	
  your	
  contacts.	
  	
  
	
  
	
  Since	
  you	
  have	
  to	
  approve	
  of	
  contacts,	
  only	
  
the	
  people	
  you	
  approve	
  will	
  be	
  able	
  to	
  see,	
  like	
  
and	
  comment	
  on	
  your	
  photos	
  or	
  statuses.	
  
	
  
WeChat: Shake Shake!
Shake	
  is	
  another	
  feature	
  where	
  you	
  can	
  meet	
  random	
  people	
  not	
  too	
  far	
  from	
  you.	
  It	
  gives	
  
you	
  a	
  random	
  person	
  (who	
  is	
  also	
  using	
  Shake)	
  to	
  chat	
  with.	
  You	
  can	
  choose	
  to	
  chat	
  with	
  
the	
  person	
  or	
  shake	
  again	
  to	
  get	
  another	
  random	
  person.	
  
WeChat: Look Around!
Look	
  Around	
  lets	
  you	
  connect	
  with	
  random	
  people	
  who	
  are	
  physically	
  around	
  you.	
  To	
  use	
  
Look	
  Around,	
  you	
  must	
  enable	
  LocaRons	
  so	
  the	
  ‘matchmaking’	
  can	
  commence.	
  	
  
WeChat: Look Around!
WeChat: Throw A Bottle!
You	
  can	
  now	
  toss	
  digital	
  messages	
  into	
  a	
  ‘sea’	
  and	
  let	
  random	
  people	
  pick	
  up	
  your	
  message,	
  
keep	
  it	
  or	
  add	
  a	
  reply	
  before	
  tossing	
  it	
  back	
  to	
  the	
  ‘sea’.	
  Messages	
  can	
  be	
  in	
  the	
  form	
  of	
  text	
  
or	
  short	
  audio	
  clips.	
  
Enter	
  the	
  Features	
  Sedngs	
  to	
  Enable	
  /	
  Disable	
  some	
  of	
  the	
  WeChat	
  features.	
  	
  
Me	
  >	
  Sedngs	
  >	
  General	
  >	
  Features	
  
Brand Awareness – CSR Project
China	
  Merchants	
  Bank	
  launched	
  a	
  campaign	
  using	
  the	
  ‘Throw	
  a	
  Bohle’	
  
funcRon	
  of	
  WeChat.	
  China	
  Merchants	
  Bank	
  would	
  cast	
  bohles	
  into	
  the	
  
sea	
  with	
  a	
  very	
  disRnct	
  message.	
  
The	
  message	
  states	
  that	
  for	
  every	
  500	
  replies	
  they	
  receive	
  they	
  will	
  
donate	
  professional	
  training	
  courses	
  to	
  auRsRc	
  children	
  around	
  China.	
  	
  
WeChat	
  users	
  using	
  the	
  drii	
  bohle	
  and/or	
  shake	
  funcRons	
  could	
  then	
  
see	
   this	
   message	
   and	
   act	
   accordingly.	
   China	
   Merchants	
   Bank	
   would	
  
then	
  act	
  through	
  a	
  3rd	
  party	
  charity	
  “lihle	
  notes,	
  small	
  charity”.	
  
WeChat: Business Account!
Principe:	
  Build	
  an	
  interacRve	
  	
  
official	
  page	
  of	
  the	
  brand	
  
	
  
Example:	
  
Press	
  1	
  –	
  Magazine	
  
Press	
  2	
  –	
  Chadng	
  
Press	
  3	
  –	
  Test	
  
Press	
  4	
  –	
  FM	
  Radio	
  
Starbucks	
  China	
  launched	
  their	
  
WeChat	
  “how	
  are	
  you	
  ?”	
  
campaign	
  that	
  users	
  can	
  get	
  a	
  
voice	
  message	
  of	
  a	
  song	
  from	
  
Starbucks’	
  own	
  album	
  aier	
  
sending	
  them	
  an	
  expression.	
  	
  
	
  
Another	
  success	
  from	
  them	
  is	
  the	
  
“good	
  morning	
  alarm	
  clock”,	
  
parRcipants	
  can	
  get	
  their	
  
breakfast	
  at	
  half	
  the	
  price	
  if	
  they	
  
arrived	
  before	
  the	
  Rme	
  they	
  set,	
  
and	
  the	
  Rme	
  is	
  set	
  on	
  an	
  app	
  
from	
  Starbucks.	
  
优鲜果妮	
  
目前主要经营石家庄经济学院全校区及周边
地区的水果,在线销售并免费送货上门。商
品种类涵盖优质平价水果、精品高档水果、
实惠水果拼盘和精品拼盘等,满足不同人群
对水果消费的需求;此外,缔造客户水果体
验,创办水果健康美容论坛、户外水果采摘、
情人水果节等。并不断根据消费者反馈及市
场信息,及时对商品的品类以及价格进行动
态调整。	
  
Fruits	
  Delivery	
  Service	
  
•  Operate	
  in	
  University	
  Business	
  School	
  
•  Target	
  audiences:	
  Students	
  &	
  Teachers	
  
•  Monthly	
  contact	
  
•  Daily	
  room	
  to	
  room	
  delivery	
  
•  Special	
  fruits	
  packages	
  for	
  different	
  
customer’s	
  needs	
  
•  Apart	
  from	
  company	
  informaRon,	
  WeChat	
  
also	
  provide	
  weather	
  forecast	
  /	
  Lost	
  &	
  
Found	
  info	
  
WeChat: 富军栗米	
  
From	
  zero	
  to	
  RMB	
  2.6million	
  of	
  sales	
  in	
  3	
  months	
  Rme	
  using	
  WeChat.	
  At	
  the	
  beginning	
  富军
just	
  give	
  away	
  FREE	
  rice	
  to	
  his	
  WeChat’s	
  friends	
  to	
  try,	
  the	
  words	
  of	
  mouth	
  start	
  to	
  spread	
  
and	
  referral	
  began	
  to	
  flow	
  in.	
  But	
  it	
  is	
  sRll	
  not	
  enough….	
  So	
  he……..	
  
So	
  富军 dressed	
  up	
  like	
  an	
  Angry	
  Bird	
  and	
  run	
  
the	
  Shanghai	
  InternaRonal	
  Marathon	
  carrying	
  a	
  
big	
  beg	
  of	
  his	
  organic	
  rice.	
  
	
  
With	
  such	
  he	
  made	
  a	
  huge	
  impact,	
  and	
  was	
  
reported	
  by	
  the	
  local	
  and	
  internaRonal	
  presses.	
  	
  
	
  
PromoRng	
  his	
  WeChat	
  account	
  with	
  a	
  QR	
  Code,	
  
public	
  can	
  now	
  add	
  and	
  follow	
  his	
  富军栗米	
  
To	
  be	
  con0nue….	
  
Social Media Coach
Leow	
  	
  LeikHong	
  
	
  
	
  
TwiPer	
  @leikhong	
  
www.facebook.com/digitalprofitclub	
  
	
  
Email:	
  leow@leikhong.com	
  
	
  
	
  

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DPC #5 - Mobile Marketing Made Different (WeChat Marketing)

  • 1. Digital  Profit  Club  2014    #5   Mobile  Marke8ng  Made  Different  (WeChat)  
  • 5. History of WeChat Oct  2010  –  with  the       original  name  of   “WeiXin  微信”     By  Ma  HuaTeng  –   CEO  of  Tencent    
  • 6. 600  millions  users  globally   China  -­‐  450  million     Rest  of  the  world  –  150  million  
  • 7. Nov  2012,  ranked  the  most  popular  iOS  social  networking   Apps  in  6  countries  (Taiwan,  HongKong,  Vietem,  ArgenRna  &  Malaysia)  –   measured  by  download  
  • 8. The  Authen8city  of  Users:  WeChat  requires  a  telephone  number  in  order  to  sign  up   for  a  personal  account.  This  makes  WeChat  the  strictest  social  media  plaXorm  in   China,  ensuring  there  are  less  ‘fake’  accounts.  
  • 9.
  • 12. WeChat: Profile! Professional  look  image   Name  that  represent  who  you  are   Tagline  that  tell  people  what  you  do  
  • 13. WeChat: Basic Chat Features! Features  keyboard  of  WeChat  
  • 15. WeChat: Transfer File via web WeChat! transfer  files  of  less  than   10  MB   File  types  like  PDF,  MP3,   MOV,  DOCX,  PPT  and  image   files  can  be  opened  and   viewed  on  WeChat.  
  • 16. WeChat: Moment! The  Moments  feed  works  similarly  to  a   Facebook  feed  where  you  can  like  and   comment  on  photos  shared  by  your  contacts.        Since  you  have  to  approve  of  contacts,  only   the  people  you  approve  will  be  able  to  see,  like   and  comment  on  your  photos  or  statuses.    
  • 17. WeChat: Shake Shake! Shake  is  another  feature  where  you  can  meet  random  people  not  too  far  from  you.  It  gives   you  a  random  person  (who  is  also  using  Shake)  to  chat  with.  You  can  choose  to  chat  with   the  person  or  shake  again  to  get  another  random  person.  
  • 18. WeChat: Look Around! Look  Around  lets  you  connect  with  random  people  who  are  physically  around  you.  To  use   Look  Around,  you  must  enable  LocaRons  so  the  ‘matchmaking’  can  commence.    
  • 20. WeChat: Throw A Bottle! You  can  now  toss  digital  messages  into  a  ‘sea’  and  let  random  people  pick  up  your  message,   keep  it  or  add  a  reply  before  tossing  it  back  to  the  ‘sea’.  Messages  can  be  in  the  form  of  text   or  short  audio  clips.  
  • 21. Enter  the  Features  Sedngs  to  Enable  /  Disable  some  of  the  WeChat  features.     Me  >  Sedngs  >  General  >  Features  
  • 22. Brand Awareness – CSR Project China  Merchants  Bank  launched  a  campaign  using  the  ‘Throw  a  Bohle’   funcRon  of  WeChat.  China  Merchants  Bank  would  cast  bohles  into  the   sea  with  a  very  disRnct  message.   The  message  states  that  for  every  500  replies  they  receive  they  will   donate  professional  training  courses  to  auRsRc  children  around  China.     WeChat  users  using  the  drii  bohle  and/or  shake  funcRons  could  then   see   this   message   and   act   accordingly.   China   Merchants   Bank   would   then  act  through  a  3rd  party  charity  “lihle  notes,  small  charity”.  
  • 24. Principe:  Build  an  interacRve     official  page  of  the  brand     Example:   Press  1  –  Magazine   Press  2  –  Chadng   Press  3  –  Test   Press  4  –  FM  Radio  
  • 25. Starbucks  China  launched  their   WeChat  “how  are  you  ?”   campaign  that  users  can  get  a   voice  message  of  a  song  from   Starbucks’  own  album  aier   sending  them  an  expression.       Another  success  from  them  is  the   “good  morning  alarm  clock”,   parRcipants  can  get  their   breakfast  at  half  the  price  if  they   arrived  before  the  Rme  they  set,   and  the  Rme  is  set  on  an  app   from  Starbucks.  
  • 26. 优鲜果妮   目前主要经营石家庄经济学院全校区及周边 地区的水果,在线销售并免费送货上门。商 品种类涵盖优质平价水果、精品高档水果、 实惠水果拼盘和精品拼盘等,满足不同人群 对水果消费的需求;此外,缔造客户水果体 验,创办水果健康美容论坛、户外水果采摘、 情人水果节等。并不断根据消费者反馈及市 场信息,及时对商品的品类以及价格进行动 态调整。   Fruits  Delivery  Service   •  Operate  in  University  Business  School   •  Target  audiences:  Students  &  Teachers   •  Monthly  contact   •  Daily  room  to  room  delivery   •  Special  fruits  packages  for  different   customer’s  needs   •  Apart  from  company  informaRon,  WeChat   also  provide  weather  forecast  /  Lost  &   Found  info  
  • 27. WeChat: 富军栗米   From  zero  to  RMB  2.6million  of  sales  in  3  months  Rme  using  WeChat.  At  the  beginning  富军 just  give  away  FREE  rice  to  his  WeChat’s  friends  to  try,  the  words  of  mouth  start  to  spread   and  referral  began  to  flow  in.  But  it  is  sRll  not  enough….  So  he……..  
  • 28. So  富军 dressed  up  like  an  Angry  Bird  and  run   the  Shanghai  InternaRonal  Marathon  carrying  a   big  beg  of  his  organic  rice.     With  such  he  made  a  huge  impact,  and  was   reported  by  the  local  and  internaRonal  presses.       PromoRng  his  WeChat  account  with  a  QR  Code,   public  can  now  add  and  follow  his  富军栗米  
  • 30. Social Media Coach Leow    LeikHong       TwiPer  @leikhong   www.facebook.com/digitalprofitclub     Email:  leow@leikhong.com