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The Prairie Initiative

    Leisa Reichelt
  disambiguity.com



Drupalcon London 2011
I want to help improve the registration form that comes out of Drupal.
       Where do I go to offer my time/skills to the community?
where is it? how do I
   get involved?
maybe I want to get started helping?
maybe this is for me?
     forums?
    IRC? (eek!)
   Community &
   Support Page
community: this looks like the obvious
place to a more obvious place to start...
where is the Drupal community? not here...
not here either....
eeek!
maybe here? (what am I
   registering for?)
still don’t know what
 I’m registering for...
from: info
welcome to the Drupal community... or not.
WTF?
so... this is Drupal right?
you’d better get used to it.
this is an (inadvertent)
statement of our values
we don’t value the
experience that new
 contributors have
we don’t value the quality of
  the products we produce
and/or the spaces we inhabit
could we make a crappier
 ‘onboarding’ experience
       if we tried?
The term onboarding comes from the field of
human resources and the common practice of
new hire orientation. In that context, the steps
in the process are often referred to as
accommodate, assimilate, and accelerate—all of
which apply quite nicely to how new users ought
to be treated in order to bring them into the fold.

- Whitney Hess

http://uxmag.com/design/onboarding-designing-welcoming-first-experiences
alternate ‘onboarding’ patterns
how persistent people who
DON’T work for Drupal shops
and join the community must
  be (desirability, passion?)
tactics//vision
tactics//vision
who do we want in the
 Drupal community?
how should it feel to join the
   Drupal community?
how should it feel to stay active
   the Drupal community?
how much do we care?
as you are, so are your buildings;
and as your buildings are, so are you
                                         Louis H Sullivan
                                     ‘father of skyscrapers’




Introducing the Prairie Initiative
Leisa Reichelt, Disambiguity.com
‘The behavior you’re seeing is the
    behavior you’ve designed for’
          Joshua Porter

http://www.flickr.com/photos/jesper
designing for behaviour as a first
class object... change the context and
     you get different behaviour
              - Clay Shirky
backcasting from an ideal state
social architecture project
   the prairie initiative
prairie school
organic architecture
goals:

1. to improve the collaboration tools on Drupal.org
 so that we can do more and better work together
          and make Drupal better, faster.

   2. to grow the pool of contributors by making
 Drupal.org a better and easier place to become a
contributor - to make it less intimidating to people
        who want to get started contributing
Prairie Initiative is not a project
    It’s a family of projects
      with a shared vision
help us to be more effective
- allow us to make good decisions, quickly
- involve the right people at the right time
- encourage us to follow good processes for
designing and implementing solutions
we need to be more findable
and more joined up
- how do new people find the issue queue?
- you do you find issues you need/want to know about?
- why are there three different initiatives going on at
once to solve the same problem (this is ok, except that
they don’t know about each other)
we need to know about things
even if we can’t be on IRC or in the
issue queue for hours every day
- smart notifications!
- let me know when I should know something.
- don’t bug me all the time...
we need understand & support
modes of participation better
- 1:9:90
- easier to be a power user/leader
- easier to dip in and add value
we need a better way to plan
initiatives together
- planning something big is different to getting
work on a project done
- a place to plan complex, multi-stage projects
- a place to plan projects that don’t involve code
we need to be more inclusive
- a welcoming environment for noobs
- a way to efficiently provide friendly support
- an environment that supports all disciplines.
be considerate
           be respectful
         be collaborative
when we disagree, we consult others
when we are unsure, we ask for help
     step down considerately
       http://drupal.org/dcoc
we should behave online like we do in
the hallways at conferences & camps
- an environment that encourages friendliness,
politeness, constructiveness, proactivity.
- a way to channel passion positively
- ‘the shadow of the future’?
We don’t have a choice about whether we have
a reputation system or not.
We need to choose if/how we write it down .

- what’s measured matters
- a way to show influence
whilst remaining egalitarian
- a way to show expertise without being
a show off
a world of inspiration...
what if an issue was more like an Open Ideo challenge?
what if an issue was more like an Open Ideo challenge?
what if an issue was more like an Open Ideo challenge?
what if an issue was more like an Open Ideo challenge?
what if an issue was more like a Quora Q&A?
what if an issue was more like a Quora Q&A?
what if an issue was more like a Quora Q&A?
what if an issue was more like a Quora Q&A?
what if an issue was more like a Quora Q&A?
what if an issue was more like a Quora Q&A?
what if an issue was more like a Quora Q&A?
what if an issue was more like a Quora Q&A?
what if an issue was more like a Quora Q&A?
what if an issue was more like a Quora Q&A?
what if our profile pages were better designed?
what if we had topic pages like Quora?
what if we could see who was most expert in a topic,
                   like on Quora?
what if our dashboard was more like
       Facebook’s News Feed
What if our Group pages were more like a Ning site?
What if we could see the Drupal community like you
      can see a Stack Exchange community?
What if the issue queue looked more like
            Stack Exchange?
what we’ve been working on...
http://www.yoroy.com/sites/default/files/Prairie-profile-topic-issue.pdf
Notifications




 Link to topic based activity
‘Digest’ emails of relevant activity
 Improve dashboard
Project/Module incl. Git
we don’t need to scratch an itch
we need a course of medication
Make no little plans.
They have no magic to
  stir men’s blood
  Daniel Burnham, Chicago architect.
             (1846-1912)

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The Prairie Initiative - Update

  • 1. The Prairie Initiative Leisa Reichelt disambiguity.com Drupalcon London 2011
  • 2.
  • 3. I want to help improve the registration form that comes out of Drupal. Where do I go to offer my time/skills to the community?
  • 4. where is it? how do I get involved?
  • 5. maybe I want to get started helping?
  • 6. maybe this is for me? forums? IRC? (eek!) Community & Support Page
  • 7. community: this looks like the obvious place to a more obvious place to start...
  • 8. where is the Drupal community? not here...
  • 10. eeek!
  • 11. maybe here? (what am I registering for?)
  • 12. still don’t know what I’m registering for...
  • 13.
  • 14.
  • 15.
  • 17. welcome to the Drupal community... or not.
  • 18.
  • 19.
  • 20. WTF?
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26.
  • 27. so... this is Drupal right? you’d better get used to it.
  • 28.
  • 29.
  • 30. this is an (inadvertent) statement of our values
  • 31. we don’t value the experience that new contributors have
  • 32. we don’t value the quality of the products we produce and/or the spaces we inhabit
  • 33. could we make a crappier ‘onboarding’ experience if we tried?
  • 34. The term onboarding comes from the field of human resources and the common practice of new hire orientation. In that context, the steps in the process are often referred to as accommodate, assimilate, and accelerate—all of which apply quite nicely to how new users ought to be treated in order to bring them into the fold. - Whitney Hess http://uxmag.com/design/onboarding-designing-welcoming-first-experiences
  • 36. how persistent people who DON’T work for Drupal shops and join the community must be (desirability, passion?)
  • 39. who do we want in the Drupal community?
  • 40. how should it feel to join the Drupal community?
  • 41. how should it feel to stay active the Drupal community?
  • 42. how much do we care?
  • 43. as you are, so are your buildings; and as your buildings are, so are you Louis H Sullivan ‘father of skyscrapers’ Introducing the Prairie Initiative Leisa Reichelt, Disambiguity.com
  • 44. ‘The behavior you’re seeing is the behavior you’ve designed for’ Joshua Porter http://www.flickr.com/photos/jesper
  • 45. designing for behaviour as a first class object... change the context and you get different behaviour - Clay Shirky
  • 46. backcasting from an ideal state
  • 47. social architecture project the prairie initiative
  • 49. goals: 1. to improve the collaboration tools on Drupal.org so that we can do more and better work together and make Drupal better, faster. 2. to grow the pool of contributors by making Drupal.org a better and easier place to become a contributor - to make it less intimidating to people who want to get started contributing
  • 50. Prairie Initiative is not a project It’s a family of projects with a shared vision
  • 51. help us to be more effective - allow us to make good decisions, quickly - involve the right people at the right time - encourage us to follow good processes for designing and implementing solutions
  • 52. we need to be more findable and more joined up - how do new people find the issue queue? - you do you find issues you need/want to know about? - why are there three different initiatives going on at once to solve the same problem (this is ok, except that they don’t know about each other)
  • 53. we need to know about things even if we can’t be on IRC or in the issue queue for hours every day - smart notifications! - let me know when I should know something. - don’t bug me all the time...
  • 54. we need understand & support modes of participation better - 1:9:90 - easier to be a power user/leader - easier to dip in and add value
  • 55. we need a better way to plan initiatives together - planning something big is different to getting work on a project done - a place to plan complex, multi-stage projects - a place to plan projects that don’t involve code
  • 56. we need to be more inclusive - a welcoming environment for noobs - a way to efficiently provide friendly support - an environment that supports all disciplines.
  • 57. be considerate be respectful be collaborative when we disagree, we consult others when we are unsure, we ask for help step down considerately http://drupal.org/dcoc
  • 58. we should behave online like we do in the hallways at conferences & camps - an environment that encourages friendliness, politeness, constructiveness, proactivity. - a way to channel passion positively - ‘the shadow of the future’?
  • 59. We don’t have a choice about whether we have a reputation system or not. We need to choose if/how we write it down . - what’s measured matters - a way to show influence whilst remaining egalitarian - a way to show expertise without being a show off
  • 60. a world of inspiration...
  • 61. what if an issue was more like an Open Ideo challenge?
  • 62. what if an issue was more like an Open Ideo challenge?
  • 63. what if an issue was more like an Open Ideo challenge?
  • 64. what if an issue was more like an Open Ideo challenge?
  • 65. what if an issue was more like a Quora Q&A?
  • 66. what if an issue was more like a Quora Q&A?
  • 67. what if an issue was more like a Quora Q&A?
  • 68. what if an issue was more like a Quora Q&A?
  • 69. what if an issue was more like a Quora Q&A?
  • 70. what if an issue was more like a Quora Q&A?
  • 71. what if an issue was more like a Quora Q&A?
  • 72. what if an issue was more like a Quora Q&A?
  • 73. what if an issue was more like a Quora Q&A?
  • 74. what if an issue was more like a Quora Q&A?
  • 75. what if our profile pages were better designed?
  • 76. what if we had topic pages like Quora?
  • 77. what if we could see who was most expert in a topic, like on Quora?
  • 78. what if our dashboard was more like Facebook’s News Feed
  • 79. What if our Group pages were more like a Ning site?
  • 80. What if we could see the Drupal community like you can see a Stack Exchange community?
  • 81. What if the issue queue looked more like Stack Exchange?
  • 82. what we’ve been working on...
  • 84. Notifications Link to topic based activity ‘Digest’ emails of relevant activity Improve dashboard
  • 85.
  • 86.
  • 87.
  • 88.
  • 90. we don’t need to scratch an itch we need a course of medication
  • 91. Make no little plans. They have no magic to stir men’s blood Daniel Burnham, Chicago architect. (1846-1912)