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Group D Le Masney, Schimmel, Taylor Communication Tips In Crisis Final

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LeMasney Consulting
LeMasney Consulting
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LeMasney , Schimmel & Taylor April, 2008
"Stay Calm"; "listen harder": ,[object Object],[object Object],[object Object],source: http://www.vater.com/education/healthbeat/Hearing/EarDiagram.jpg
"Identify key audiences"; "Anticipate the tough questions" ,[object Object],[object Object],[object Object],Source: http://www.wesdooley.com/images/ds_R44C_3_large.gif
"Be Visible"; "Respond to the media quickly and fairly" ,[object Object],[object Object],[object Object],source: http://www.technovelgy.com/graphics/content/blind-see-eye-diagram.gif
"Tell the truth"; "Communicate the message and the facts" ,[object Object],[object Object],[object Object],source: http://magicpork.com/images/uvula.jpg
"Communicate a vision for the future." ,[object Object],[object Object],[object Object],Source: http://www.juniorsociety.com/images/handshake.jpg
Reaction ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
How to Release Crisis Information? ,[object Object],[object Object],[object Object]
Available Electronic Communication Channels ,[object Object],[object Object],[object Object],[object Object],[object Object]
Creating a Crisis Plan ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Practicing the Communication Plan   ,[object Object],[object Object],[object Object],[object Object]
Assessing the Crisis Environment ,[object Object],[object Object],[object Object],[object Object],[object Object]
The Crisis Management Team ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Anticipating Crisis ,[object Object],[object Object],[object Object]
Examples of how organizations fail to handle or communicate crisis situations   ,[object Object],[object Object],[object Object],[object Object],[object Object]
References ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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