Goleman's Emotional Development Theory

2.  A natural instinctive state of mind deriving
from one's circumstances, mood, or
relationships with others.
 Any of the particular feelings that
characterize such a state of mind, such as
joy, anger, love, hate, horror, etc.
 Synonyms
◦ feeling - sensation - sentiment - agitation

3.  Rooted from the concept of social intelligence
– the ability to understand and relate to
people.
 Ability to understand and manage men and
women, boys and girls – to act wisely in
human relations (Thorndike)
 Involves the ability to monitor one’s own and
others’ emotions, to discriminate among
them, and to use the information to guide
one’s thinking and actions.

4.  Self-awareness – observing oneself
 Managing emotions – handling feelings
 Motivating oneself – channeling emotions
 Empathy – sensitivity to others
 Handling relationships – managing emotions
in others

5.  Intelligence according to Tenedero is the
ability to learn and apply what is learned.
 EI is the ability to understand and to
effectively apply the power of emotions as a
source of personal energy and interpersonal
synergy.
 EQ has two essential aspects.
 Personal
 Interpersonal

6.  Ability to read one’s own emotions
◦ -- I am excited!
 Understand the power of these emotions.
◦ -- I am excited because….
.. This ability leads to self-awareness and inner
guidance.

7.  Enables one to handle emotions.
 This ability leads to personal authenticity and
resilience.
◦ -- I am excited, but I will not do anything in haste.

8.  Enables one to harness the personal
emotional power for a meaningful purpose.
 One’s own character is built.
 Personal potentials are gradually brought to
actualization.
◦ -- I will use my excitement, or my anger, or my
being in love to do something positive.

9.  Using our own emotions as a point of
reference.
 Enables us to reach out to other people,
influence positively, and build
transformational relationships with them.

11.  Ability to recognize a feeling as it happens.
 Building block of the next fundamental of
emotional intelligence: being able to shake
off a bad mood.
◦ - People with greater certainty about their emotions
are better pilots of their lives.

12.  Bad as well as good moods spice life and
build character. The key is balance.
 “reframing” – consciously reinterpreting a
situation in a more positive light.
 “cooling down” – example, going for a drive
to help you think clearly
 “exercise” – like taking a long walk to distract
yourself.

13.  Requires clear goals and an optimistic, can-
do attitude.
EXAMPLE: How 2 diff person deal with rejection
 A (pessimist) – “I’m a failure! I’ll never make a
sale.”
 B (optimist) – “I’m using the wrong approach,
I should do it better next time.”

14.  The essence of emotional self-regulation is
the ability to delay impulse in the service of a
goal.
 The ability to resist impulse can be developed
through practice.

15.  The capacity to know how another person
feels is important on the job, in romance and
friendship, especially in the family.
 “THANK YOU” – can leave us feeling
dismissed, patronized or genuinely
appreciated.