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Cloudcomputing in het MBO
Verdiepingsessie, 24 mei 2012, Kennisnet
De Cloud is er….


Programma verdiepingsessie 24 mei, Kennisnet:

 Inleiding
 Presentatie ROC van Amsterdam, Rob Keemink
 Een casebeschrijving met diverse aspecten, Leo
  Bakker en Job Vos
 Discussie, Willem Jan van Elk
Wat is Cloudcomputing?




Kapstokdefinitie:
Een gestandaardiseerde, elastische service benaderbaar
over Internet, betaald naar gebruik en zelf configureerbaar
Het ICT „Ecosysteem‟
U kent de Cloud beter dan u
denkt…
En in het onderwijs?
Anyplace, Anytime with Anything...
 (benaderbaar over het Internet)
Services vanuit
het Internet(werk)



             Nutsvoorzieningen



                   ICT is de nieuwe
                    nutsvoorziening!
De verschillende aspecten van
Cloudcomputing:
 Standaardisatie
 Schaalbaarheid
 Functionaliteiten
 Kosten
 Contractering
 Beveiliging
 Privacy
 Identity Management
 Architectuur
 Dataportabiliteit
 Interoperabiliteit
 Implementatie
De verschillende aspecten van
Cloudcomputing:
 Standaardisatie
 Schaalbaarheid
 Functionaliteiten
 Kosten
 Contractering
 Beveiliging
 Privacy
 Identity Management
 Architectuur
 Dataportabiliteit
 Interoperabiliteit
 Implementatie
De verschillende aspecten van
Cloudcomputing:
                          Open Cloud Manifesto

 Standaardisatie
 Schaalbaarheid
 Functionaliteiten
 Kosten
 Contractering
 Beveiliging
 Privacy
 Identity Management
 Architectuur
 Dataportabiliteit
 Interoperabiliteit
 Implementatie
Surfnet:
Position Paper
http://www.surf.nl/nl/publicaties/Pages/
MetSURFindewolken.aspx
Cloudcomputing in het MBO
Verdiepingsessie, 24 mei 2012, Kennisnet
Een korte casebeschrijving: bestanden opslaan en delen!
Diverse toepassingen:
- Dropbox
- Skydrive, (Microsoft)
- Google Drive
- iCloud (Apple)
- Box
- Rackspace
Ontstaan als reactie op het eindeloos naar jezelf mailen van
bestanden……
Om plaatsonafhankelijk je bestanden te kunnen gebruiken, te gaan
delen, om device onafhankelijk te kunnen gaan werken, mobiel
gebruik…..

? Gebruik, wie………
Aspecten I:
Mooi voorbeeld van een echte public cloud, software as a
service via het internet, schaalbaar, betalen naar gebruik
Betalingsmodellen ontlopen elkaar niet zo heel veel, basis
vrij (van 2 tot 7 GB), daarna tussen de 2.50 en 25 euries
voor 25 GB, oplopend tot TB
Kostenmodel – businesscase: veel voordelen, lage
kosten, weinig beheer, zeer schaalbaar. Wel meer
bandbreedte.
Individueel, versus instellingsbreed……

? Gebruik: studenten…. Docenten……. Management……

Kwantitatieve voor – nadelen
Kwalitatieve voor – nadelen,
Functionaliteit, welk doel dient het.
Structureel in de instelling inzetten? Stappenplan…….
Aspecten II:
Risico’s:
- Beveiliging, van wie zijn de gegevens, wie kunnen ze
   inzien?
- Continuïteit, beschikbaarheid, calamiteiten
- Contracten
- Privacy
- Voorbeeld: Bastiaan in de USA….
- Hier is meer aan de hand, daar hebben we een expert
   bij nodig….. Job Vos!
Experiment:
- Telefoon nodig




Vervolg:
- Telefoon nodig
- In het kader van de presentatie
- Gebruik van telefoon voor het doel waar de telefoon
  voor bedoeld is: bellen
JAT:
Juridisch Advies Telefoon

    0909-123456789




      € 15 per gesprek
       per 15 minuten
Dropbox Terms of Service
By using our Services you provide us with information, files, and folders that you submit
to Dropbox (together, “your stuff”). You retain full ownership to your stuff. We don’t
claim any ownership to any of it. These Terms do not grant us any rights to your stuff or
intellectual property except for the limited rights that are needed to run the
Services, as explained below.
We may need your permission to do things you ask us to do with your stuff, for
example, hosting your files, or sharing them at your direction.
You give us the permissions we need to do those things solely to provide the Services.
This permission also extends to trusted third parties we work with to provide the
Services, for example Amazon, which provides our storage space (again, only to provide
the Services).
To be clear, aside from the rare exceptions we identify in our Privacy Policy, no matter
how the Services change, we won’t share your content with others, including law
enforcement, for any purpose unless you direct us to. How we collect and use your
information generally is also explained in our Privacy Policy.
Personal Information

In the course of using the Service, we may collect personal
information that can be used to contact or identify you (“Personal
Information”). Personal Information is or may be used:
(i) to provide and improve our Service,
(ii) to administer your use of the Service,
(iii) to better understand your needs and interests,
(iv) to personalize and improve your experience, and
(v) to provide or offer software updates and product
     announcements.




30-5-2012
Compliance with Laws and Law Enforcement Requests:
Protection of Dropbox's Rights. We may disclose to parties outside
Dropbox files stored in your Dropbox and information about you that
we collect when we have a good faith belief that disclosure is
reasonably necessary to
(a)comply with a law, regulation or compulsory legal request;
(b) protect the safety of any person from death or serious bodily
   injury;
(c) prevent fraud or abuse of Dropbox or its users; or
(d) to protect Dropbox‟s property rights.
If we provide your Dropbox files to a law enforcement agency as set
forth above, we will remove Dropbox‟s encryption from the files
before providing them to law enforcement. However, Dropbox will not
be able to decrypt any files that you encrypted prior to storing them
on Dropbox.


30-5-2012
Some of our Services allow you to submit content. You retain
ownership of any intellectual property rights that you hold in that
content. In short, what belongs to you stays yours.

When you upload or otherwise submit content to our Services, you
give Google (and those we work with) a worldwide license to
use, host, store, reproduce, modify, create derivative works
(such as those resulting from translations, adaptations or
other changes we make so that your content works better
with our Services), communicate, publish, publicly
perform, publicly display and distribute such content. The rights you
grant in this license are for the limited purpose of
operating, promoting, and improving our Services, and to
develop new ones.



30-5-2012
Except for material that we license to you, we don't claim ownership
of the content you provide on the service. Your content remains your
content. We also don't control, verify, or endorse the content that
you and others make available on the service.

[verderop:]
You understand that Microsoft may need, and you hereby grant
Microsoft the right, to
use, modify, adapt, reproduce, distribute, and display content
posted on the service solely to the extent necessary to
provide the service.

If you share content on the service in a way that infringes others'
copyrights, other intellectual property rights, or privacy rights, you're
breaching this contract.


30-5-2012
Except for material we may license to you, Apple does not claim
ownership of the materials and/or Content you submit or
make available on the Service. However, by submitting or posting
such Content on areas of the Service that are accessible by the
public or other users with whom you consent to share such
Content, you grant Apple a worldwide, royalty-free, non-
exclusive license to
use, distribute, reproduce, modify, adapt, publish, translate, p
ublicly perform and publicly display such Content on the
Service solely for the purpose for which such Content was
submitted or made available, without any compensation or
obligation to you.



30-5-2012
Video Privacy & Cloud:
http://youtu.be/RgbauFBCFVo?hd=1
Juridische issues cloudcomputing
 EU doorgifte regels privacy:
   – passend beschermingsniveau (Safe
     Harbour) en
   – bewerkersovereenkomst nodig
     (modelcontract EU, anders vergunning)
   – BCR processor
 Export control laws (Cuba!)
 State Control power (Patriot Act)
 Data breach notification requirements

30-5-2012
Boodschap:

            Weet wat de risico’s zijn

    Weeg die risico’s af en wordt er niet
       (achteraf) door overvallen




30-5-2012
Cloudcomputing verdiepingsessie 24 mei 2012
Cloudcomputing verdiepingsessie 24 mei 2012

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Cloudcomputing verdiepingsessie 24 mei 2012

  • 1. Cloudcomputing in het MBO Verdiepingsessie, 24 mei 2012, Kennisnet
  • 2. De Cloud is er…. Programma verdiepingsessie 24 mei, Kennisnet:  Inleiding  Presentatie ROC van Amsterdam, Rob Keemink  Een casebeschrijving met diverse aspecten, Leo Bakker en Job Vos  Discussie, Willem Jan van Elk
  • 3. Wat is Cloudcomputing? Kapstokdefinitie: Een gestandaardiseerde, elastische service benaderbaar over Internet, betaald naar gebruik en zelf configureerbaar
  • 5. U kent de Cloud beter dan u denkt…
  • 6. En in het onderwijs?
  • 7. Anyplace, Anytime with Anything... (benaderbaar over het Internet)
  • 8. Services vanuit het Internet(werk) Nutsvoorzieningen  ICT is de nieuwe nutsvoorziening!
  • 9. De verschillende aspecten van Cloudcomputing: Standaardisatie Schaalbaarheid Functionaliteiten Kosten Contractering Beveiliging Privacy Identity Management Architectuur Dataportabiliteit Interoperabiliteit Implementatie
  • 10. De verschillende aspecten van Cloudcomputing: Standaardisatie Schaalbaarheid Functionaliteiten Kosten Contractering Beveiliging Privacy Identity Management Architectuur Dataportabiliteit Interoperabiliteit Implementatie
  • 11. De verschillende aspecten van Cloudcomputing: Open Cloud Manifesto Standaardisatie Schaalbaarheid Functionaliteiten Kosten Contractering Beveiliging Privacy Identity Management Architectuur Dataportabiliteit Interoperabiliteit Implementatie
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  • 15. Cloudcomputing in het MBO Verdiepingsessie, 24 mei 2012, Kennisnet
  • 16. Een korte casebeschrijving: bestanden opslaan en delen! Diverse toepassingen: - Dropbox - Skydrive, (Microsoft) - Google Drive - iCloud (Apple) - Box - Rackspace Ontstaan als reactie op het eindeloos naar jezelf mailen van bestanden…… Om plaatsonafhankelijk je bestanden te kunnen gebruiken, te gaan delen, om device onafhankelijk te kunnen gaan werken, mobiel gebruik….. ? Gebruik, wie………
  • 17. Aspecten I: Mooi voorbeeld van een echte public cloud, software as a service via het internet, schaalbaar, betalen naar gebruik Betalingsmodellen ontlopen elkaar niet zo heel veel, basis vrij (van 2 tot 7 GB), daarna tussen de 2.50 en 25 euries voor 25 GB, oplopend tot TB Kostenmodel – businesscase: veel voordelen, lage kosten, weinig beheer, zeer schaalbaar. Wel meer bandbreedte. Individueel, versus instellingsbreed…… ? Gebruik: studenten…. Docenten……. Management…… Kwantitatieve voor – nadelen Kwalitatieve voor – nadelen, Functionaliteit, welk doel dient het. Structureel in de instelling inzetten? Stappenplan…….
  • 18. Aspecten II: Risico’s: - Beveiliging, van wie zijn de gegevens, wie kunnen ze inzien? - Continuïteit, beschikbaarheid, calamiteiten - Contracten - Privacy - Voorbeeld: Bastiaan in de USA…. - Hier is meer aan de hand, daar hebben we een expert bij nodig….. Job Vos!
  • 19. Experiment: - Telefoon nodig Vervolg: - Telefoon nodig - In het kader van de presentatie - Gebruik van telefoon voor het doel waar de telefoon voor bedoeld is: bellen
  • 20. JAT: Juridisch Advies Telefoon 0909-123456789 € 15 per gesprek per 15 minuten
  • 21. Dropbox Terms of Service By using our Services you provide us with information, files, and folders that you submit to Dropbox (together, “your stuff”). You retain full ownership to your stuff. We don’t claim any ownership to any of it. These Terms do not grant us any rights to your stuff or intellectual property except for the limited rights that are needed to run the Services, as explained below. We may need your permission to do things you ask us to do with your stuff, for example, hosting your files, or sharing them at your direction. You give us the permissions we need to do those things solely to provide the Services. This permission also extends to trusted third parties we work with to provide the Services, for example Amazon, which provides our storage space (again, only to provide the Services). To be clear, aside from the rare exceptions we identify in our Privacy Policy, no matter how the Services change, we won’t share your content with others, including law enforcement, for any purpose unless you direct us to. How we collect and use your information generally is also explained in our Privacy Policy.
  • 22. Personal Information In the course of using the Service, we may collect personal information that can be used to contact or identify you (“Personal Information”). Personal Information is or may be used: (i) to provide and improve our Service, (ii) to administer your use of the Service, (iii) to better understand your needs and interests, (iv) to personalize and improve your experience, and (v) to provide or offer software updates and product announcements. 30-5-2012
  • 23. Compliance with Laws and Law Enforcement Requests: Protection of Dropbox's Rights. We may disclose to parties outside Dropbox files stored in your Dropbox and information about you that we collect when we have a good faith belief that disclosure is reasonably necessary to (a)comply with a law, regulation or compulsory legal request; (b) protect the safety of any person from death or serious bodily injury; (c) prevent fraud or abuse of Dropbox or its users; or (d) to protect Dropbox‟s property rights. If we provide your Dropbox files to a law enforcement agency as set forth above, we will remove Dropbox‟s encryption from the files before providing them to law enforcement. However, Dropbox will not be able to decrypt any files that you encrypted prior to storing them on Dropbox. 30-5-2012
  • 24. Some of our Services allow you to submit content. You retain ownership of any intellectual property rights that you hold in that content. In short, what belongs to you stays yours. When you upload or otherwise submit content to our Services, you give Google (and those we work with) a worldwide license to use, host, store, reproduce, modify, create derivative works (such as those resulting from translations, adaptations or other changes we make so that your content works better with our Services), communicate, publish, publicly perform, publicly display and distribute such content. The rights you grant in this license are for the limited purpose of operating, promoting, and improving our Services, and to develop new ones. 30-5-2012
  • 25. Except for material that we license to you, we don't claim ownership of the content you provide on the service. Your content remains your content. We also don't control, verify, or endorse the content that you and others make available on the service. [verderop:] You understand that Microsoft may need, and you hereby grant Microsoft the right, to use, modify, adapt, reproduce, distribute, and display content posted on the service solely to the extent necessary to provide the service. If you share content on the service in a way that infringes others' copyrights, other intellectual property rights, or privacy rights, you're breaching this contract. 30-5-2012
  • 26. Except for material we may license to you, Apple does not claim ownership of the materials and/or Content you submit or make available on the Service. However, by submitting or posting such Content on areas of the Service that are accessible by the public or other users with whom you consent to share such Content, you grant Apple a worldwide, royalty-free, non- exclusive license to use, distribute, reproduce, modify, adapt, publish, translate, p ublicly perform and publicly display such Content on the Service solely for the purpose for which such Content was submitted or made available, without any compensation or obligation to you. 30-5-2012
  • 27. Video Privacy & Cloud: http://youtu.be/RgbauFBCFVo?hd=1
  • 28. Juridische issues cloudcomputing  EU doorgifte regels privacy: – passend beschermingsniveau (Safe Harbour) en – bewerkersovereenkomst nodig (modelcontract EU, anders vergunning) – BCR processor  Export control laws (Cuba!)  State Control power (Patriot Act)  Data breach notification requirements 30-5-2012
  • 29. Boodschap: Weet wat de risico’s zijn Weeg die risico’s af en wordt er niet (achteraf) door overvallen 30-5-2012

Notas del editor

  1. Het Cloudmodel ontlast en geeft meer Ruimte voor Onderwijs!Dit is de volgorde van denken:De(onderwijs)visie is bepalend, dat is het startpunt voor elke instellingEr zijn processen nodig om het onderwijs uit de visie in de praktijk te brengenDeze processen (primair en secundair) worden ondersteund met de benodigde functionaliteit (applicaties)Om die applicaties vanaf de gewenste plaats op het gewenste moment te kunnen laten gebruiken door de juiste personen (docent en/of leerling) is een zekere ICT infrastructuur nodigDie ICT infrastructuur volgt logisch uit de benodigde applicaties, vanaf de gewenste plekken door de gewenste personenOnderaan beginnen in de ICT infrastructuur (laptops, wifi) is verleidelijk praktisch… maar besluiten nemen wordt dan heel moeilijk en/of willekeurig omdat de context en nut/noodzaak nog niet duidelijk zijn. Het kader van de visie en de processen ontbreekt dan nog.Omdat cloudcomputing ontzorgt in het operationele deel van IT komt er een gezonder evenwicht tussen vraag & aanbod. De gebruiker kan zich meer richten op de functionele vraag en kan ‘shoppen’ ipv kiezen uit een aanbod bedacht door IT...
  2. Cloud toepassingen zijn er al minstens 10 jaarUw Privé mail staat vaak al bij Google of Microsoft in de CloudU bankiert al jaren online, doet substantiële betalingen onlineWaarom vinden we dat handig/prettig? Gemakkelijk (geen lokale software of gedoe)Flexibel (altijd overal toegang tot functionaliteit en gegevens)Werkt met alle apparatuur en software met een webbrowser
  3. Cloudcomputing: service dus (zelf) geen beheerZorgenvrij voor afnemer, geen (eigen) beheerSLA is een gegeven, (meestal) niet onderhandelbaar (80/20 regel)Vertrouwen in aanbieder, goede afspraken, noodscenario’s?Betalen naar daadwerkelijk gebruik, vast recht, meer/minder gebruikAlledaagse voorbeelden:Electriciteit: geen eigen aggregaat meer (meestal), SLA accepterenWater: geen eigen putten (meestal), kwaliteit accepteren (of niet)
  4. Cloudcomputing: gestandaardiseerd(zoals vaak ligt de kracht in de beperkingen...)Henry Ford: elke kleur, zolang het maar zwart is(zwarte verf droogt 1,5 dag sneller)De 80/20 regel, 80% functionaliteit tegen 20% kostenStandaardisatieOmwille van lage kosten (gratis?)Variatie (beperkt) mogelijk door zelf-configuratieZeer beperkte invloed op roadmap van producten/servicesMaar onmiddelijk leverbaar en inzetbaar, geeft innovatiekracht
  5. Cloudcomputing: gestandaardiseerd(zoals vaak ligt de kracht in de beperkingen...)Henry Ford: elke kleur, zolang het maar zwart is(zwarte verf droogt 1,5 dag sneller)De 80/20 regel, 80% functionaliteit tegen 20% kostenStandaardisatieOmwille van lage kosten (gratis?)Variatie (beperkt) mogelijk door zelf-configuratieZeer beperkte invloed op roadmap van producten/servicesMaar onmiddelijk leverbaar en inzetbaar, geeft innovatiekracht
  6. Cloudcomputing: gestandaardiseerd(zoals vaak ligt de kracht in de beperkingen...)Henry Ford: elke kleur, zolang het maar zwart is(zwarte verf droogt 1,5 dag sneller)De 80/20 regel, 80% functionaliteit tegen 20% kostenStandaardisatieOmwille van lage kosten (gratis?)Variatie (beperkt) mogelijk door zelf-configuratieZeer beperkte invloed op roadmap van producten/servicesMaar onmiddelijk leverbaar en inzetbaar, geeft innovatiekracht