Managing Complexity using IT Governance and Enterprise Architecture

1. Managing IT Complexity using ITG and EA – October 2009Leo de Sousa Manager, Business Application Services and Enterprise ArchitectureBritish Columbia Institute of Technology

2. Digital Signatures Online Sync CoP’s & Collaboration PKI Virtualized Servers Federated Digital Repositories Mobile Computing Wireless Networks >400 S/W Pkgs In Labs Portals Streaming Video VLS Storage Fabric Fibre Networks >300 S/W Pkgs In Labs Federated Identity Mgnt Server Clustering >200 S/W Pkgs In Labs Data Mining Intranet RTF eMail ORAN HighSpeed Networks Data Warehousing Relational Databases PC Terminals M/F Text Only eMail Internet PDA’s OLAP Reporting INB eCommerce Local Identity Mgnt Online Curriculum Video Conferencing Banner Finance M/F COAX VM Banner Student Green on Black Screens BCIT – IT Services Value Migration Shifts (“as – is”) High Value / Effectiveness Medium New Delivery Capacity Functional Richness 4GL Reporting Complexity Banner HR Low 2010 1995 1990 2005 2000 Time Line

3. 2700 Admin And Student Users Discussions, Doc Libraries, etc 1500 Admin Users Email, Calendar Attachments, Alerts 600 Admin Users Email & Simple Calendars BCIT – IT Services Value Migration Shifts (“as – is”) Digital Signatures High Online Sync CoP’s & Collaboration PKI Virtualized Servers Federated Digital Repositories Mobile Computing Wireless Networks >400 S/W Pkgs In Labs Value / Effectiveness Portals Streaming Video Medium VLS Storage Fabric Fibre Networks >300 S/W Pkgs In Labs New Delivery Capacity Federated Identity Mgnt Server Clustering >200 S/W Pkgs In Labs Data Mining Intranet Functional Richness RTF eMail ORAN HighSpeed Networks Data Warehousing 4GL Reporting Relational Databases PC Terminals M/F Text Only eMail Internet PDA’s OLAP Reporting INB Complexity eCommerce Local Identity Mgnt Banner HR Low Online Curriculum Video Conferencing Banner Finance M/F COAX VM Banner Student Green on Black Screens 2010 1995 1990 2005 2000 Time Line

4. Point of Diminishing Returns Untapped and Wasted Function & Richness Marginalized Staff Effectiveness Point of Diminishing Returns BCIT – IT Services Value Migration Shifts (“as – is”) High Value / Effectiveness Medium New Delivery Capacity Functional Richness Complexity Low 2010 1995 1990 2005 2000 Time Line

5. E.A. Increased Effectiveness Managed Complexity IT governance Value-Add “Doing the Right Things” Increased Capacity “Doing Things Right” Structured Methodologies (PMO, EA, B/A, ITIL,Resource Mgnt, Metrics Measurements, I.T. Security, etc) BCIT – IT Services Value Migration Shifts (“Target”) High Value / Effectiveness Medium New Delivery Capacity Functional Richness Complexity Low 2010 1995 1990 2005 2000 Time Line