1. Sherlock Holmes
Management
Lessons

2. Sherlock Holmes – Management Lessons
Introduction
• Sherlock Holmes was created
by Arthur Conan Doyle and
based on a Medical Professor
called Dr. Bell.
• Dr. Bell used to ask his
students to observe their
patients carefully and use
these observations before
suggesting a medical
treatment.

3. Sherlock Holmes – Management Lessons
03 Main Management Tips
• Through Sherlock Holmes´
books and stories we can
first point out three
important Management
Tips:
– Observation,
– Deduction and
– Knowledge.

4. Sherlock Holmes – Management Lessons
Management Tip 01 - Observation
• Sherlock Holmes was a very keen
observer and also spent many
hours in the field doing research.
• For any business, observation is a
matter of survival but,
unfortunately, most business
people never spend enough time
in the field to understand the
market and their customers.

5. Sherlock Holmes – Management Lessons
Management Tip 02 - Deduction
• Mr. Holmes had fantastic
deduction skills.
• He knew that deduction is
the art of drawing a
conclusion or finding out a
solution by reasoning and
deep thinking based on:
– Information,
– Experience and
– Perception.

6. Sherlock Holmes – Management Lessons
Management Tip 03 - Knowledge
• Despite being a detective Mr. Holmes
had very good knowledge on the use
of many different skills (forensics,
chemicals, music and human
psychology).
• This knowledge helped him to gather
more information about his complex
investigations.
• It is essential to make the same efforts
in a business environment and
develop new skills through studying
when facing business challenges.

7. Sherlock Holmes – Management Lessons
Important Management Lessons
• We have selected 07
Management Lessons to
help you to develop some
of the most important
skills developed by Mr.
Holmes.

8. Sherlock Holmes – Management Lessons
Management Lesson 01 – Accept your intuition
• Many people have experienced
making decisions based on a "gut
feeling" from time to time and
have found the outcome to be
satisfactory and acceptable.
• We should be aware that our
intuition is based on our
experience accumulated over the
years and it must be also always
taken into consideration when
facing a decision or a challenge.

9. Sherlock Holmes – Management Lessons
Management Lesson 02 - Learn how to deduce things
• Learn how to deduce things from studying a person or a
situation to avoid any unnecessary risk or mistake.
• It is possible to work out and find answers by keen
observation of our surroundings and people.

10. Sherlock Holmes – Management Lessons
Management Lesson 03 – Learn to listen better
• Listening is a skill that must
developed very well and
always be taken into
consideration when dealing
with people. Mr. Holmes was
a master at this art.
• A good listener will pick up
not only what is said but also
that which was not said to
establish his own opinion and
actions.

11. Sherlock Holmes – Management Lessons
Management Lesson 04 – Never underestimate
• Never underestimate people
and do not discount the
information gathered from
even the simplest sources.
• Popular literature, such as
magazines and tabloids, the
daily gossip or a simple
conversation can teach us
much and open up our mind to
the way many people think
and behave.

12. Sherlock Holmes – Management Lessons
Management Lesson 05 – Learn to share your thoughts
• Never be afraid to share your
thoughts and conclusions with
a trusted person.
• When we open up and talk
through our plans and ideas
with someone we trust, we can
often see things differently and
rethink new possibilities while
also getting some reliable
advice and different points of
view.

13. Sherlock Holmes – Management Lessons
Management Lesson 07 – Stay open to the possibilities
• Remember to always be
cautious as well, since
appearances can sometimes be
deceiving in many ways.
• Sherlock Holmes was very
aware of such possibilities.
• Stay aware that things may not
always be what they appear in
both the business and personal
world.

14. • The following are referenced in
this presentation:
– http://www.youngassocinc.com/proble
mswesolve.html
– http://www.desibrandstrategy.com/ma
nagement-lessons-from-sherlock-
holmes/
– http://www.wikihow.com/Develop-
the-'Sherlock-Holmes'-Intuition
– http://news.thomasnet.com/IMT/2010/
10/26/experts-corner-sherlock-holmes-
problem-solving-formula-gregg-
young-excerpt/
Sherlock Holmes – Management Lessons
Our References

15. Sherlock Holmes – Management Lessons
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