Presentation for he Emergency Planning Society South West Branch AGM and seminar.

1. likeaword: digital skills in emergencies The future: open platforms, open data, open culture Ben Proctor from the likeaword consultancy @likeaword [email_address] benproctor.co.uk benproctor.co.uk/blog

2. likeaword: digital skills in emergencies Open platforms: Social media and mobile The future: open platforms, open data, open culture

3. likeaword: digital skills in emergencies UK adults Source: OfCom 2011 http://media.ofcom.org.uk/facts/ The future: open platforms, open data, open culture Where are we now? Have broadband access 75% Have a social media account 43% Have a mobile phone 91% Have a mobile but no landline 15% Access the internet on their mobile 32%

4. likeaword: digital skills in emergencies Broadband and 3G take-up (hard data: OfCom, extrapolations: likeaword plausible scenarios) The future: open platforms, open data, open culture Where are we going?

5. likeaword: digital skills in emergencies Social media in all plans Integrated into operations Appropriate training Appropriate resourcing What does the press office do? Relevant social media items, during emergency, per day (plausible scenario) The future: open platforms, open data, open culture What does this mean?

6. likeaword: digital skills in emergencies http://www.flickr.com/photos/plenty/3360322975/ http://www.flickr.com/photos/paulboxley/1215392055/ http://www.flickr.com/photos/redjar/133119355/ http://www.flickr.com/photos/hpnadig/4360494461/ The future: open platforms, open data, open culture What does this mean?

7. likeaword: digital skills in emergencies Wifi and charge-up “rest centres”? Cells on wheels? Review impact of power loss Review “get in, stay in, tune in” Everyone's a reporter (casualties, volunteers, responders) Smartphones: for you, responders, commanders, casualties, evacuees... http://www.flickr.com/photos/leecannon/5027860925/ The future: open platforms, open data, open culture What does this mean?

8. likeaword: digital skills in emergencies Open Data The future: open platforms, open data, open culture

9. likeaword: digital skills in emergencies Open Data published in a way that removes barriers to its use by anyone Linked Data publishing data that is compatible with the Web allowing you to link to bits of data Linked Open Data Open Data that is published as Linked Data. The future: open platforms, open data, open culture All about Open Data

10. likeaword: digital skills in emergencies Rest centre locations and facilities Flood risk (already semi-open) Facilities affected by flooding and contingencies Rota disconnection blocks Filling stations (and status in emergency plan) Alternative / failover sites for public services COMAH sites Security concerns Context and contingency Detail of planning may not be appropriate BUT The future: open platforms, open data, open culture Emergency planning open data candidates

11. likeaword: digital skills in emergencies Christchurch NZ on OSM showing road closures 11/04/11 Libya Crisis Map public side 11/04/11 Christchurch NZ on OSM showing road closures 11/04/11 The future: open platforms, open data, open culture Crowd-sourced open data

12. likeaword: digital skills in emergencies Complex datasets created with comparative ease Volunteers can deploy very rapidly Robust procedures already exist in community (eg SBTF) Allows self-organisation which could be good or bad Changes context for open data Data could be opened in emergency? You can't make the community respond, you can ask In the medium term: most challenging aspect of online technology The future: open platforms, open data, open culture Crowd-sourced open data

13. likeaword: digital skills in emergencies The future: open platforms, open data, open culture The see-through control centre Situational Data Situational Data Situational Data Evaluate Responders' Info Picture Issue Task Issue Task Issue Task Action Action Action Public crisis map Situational Data Action Social media Situational Data Action

14. likeaword: digital skills in emergencies It's all going online Mobile and social are the key drivers right now Open data is next It's not just a job for the communicators This affects response And it changes the way information is collected and analysed Communities can now self organise And this is mostly positive But it will have very challenging aspects The future: open platforms, open data, open culture In summary

15. likeaword: digital skills in emergencies Any questions? The future: open platforms, open data, open culture