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Financial Services &
  Insurance
  Technology Trends
     Tuesday, April 9, 2013



Mike Russo
Chief Technology Officer
HP Software Americas - West


  © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Trends in the Financial Services Industry
Here are the top trends, both business and technology, as revealed in
 discussions with C-level executives and directors.
BUSINESS PROCESS:
•   Rent, Buy, Build
    − This is a driving trend in reducing operating expense. From CTO’s: “If you are going
      to acquire an asset, the choices in order should be: Rent it if possible so you can
      control the expense (SaaS, IaaS, PaaS, etc). Buy it if you have to, but would be your
      second choice. The last and least desirable is to Build it yourself.”
•   Declining Margins Are Forcing Expense Reductions
    − Reduced margins are driving expense reductions to deliver the same or expanded
      service at a lower cost. Many services are becoming commodity based and
      corporate customers are diversifying more and more.
•   Get Out Of The Integration Business
    − Companies are moving away from using valuable, limited, internal resources and
      expense dollars to integrate disparate, siloed tools. The new direction is to leverage
      vendor integration and interoperability wherever possible.




2                 HP Proprietary & Confidential
Trends in the Financial Services Industry
BUSINESS PROCESS: Continued

•   Improve Time To Market
    − Business units are pushing for faster time to market delivery of services to capitalize on
      market trends and industry changes. IT groups are struggling to meet BU expectations.
    − Migration to Agile / Iterative software development models.
    − Aligning to a “Dev/Ops” strategy to meet BU demands while maintaining highest
      levels of quality, performance and security.
•   Transaction Self Servicing Model
    − Financial Services companies are moving to less expensive transaction delivery
      models. These include: Mobile, Online and IVRU based transactions
•   Personalized Services
    − Moving to provide real-time point-of-transaction marketing, couponing and behavior
      based opportunities.



3                 HP Proprietary & Confidential
Trends in the Financial Services Industry
Technology:
•   Mobility
    − In the next few years, mobile app development will out number PC apps 4 to 1
    − Move more core applications to lower cost mobile based solutions. This also allows
      the institutions to reach a larger percentage of the population including the non-
      banked, under-banked and uninsured.
    − Push to streamline mobile development, testing and release management
    − Leverage cloud testing solutions to reduce testing expense and improve efficiency
•   Data Mining and “Big Data”
    − We are seeing more and more companies attempting to extract valuable customer
      data from their ever increasing data stores to develop new, innovative services which
      align to their customers needs. Whether structured or unstructured data, rapid
      changes in market trends are pushing companies to identify customer behaviors and
      trends to adapt their services to capitalize on quickly shifting opportunities
•   Automation
    − To achieve expense reductions and efficiency gains, organizations are looking for
      automation solutions which are easily implementable at a reasonable cost basis.
      Primary categories being selected are: HW and SW configuration, data center, test,
      release, cloud, service operations, application management, compliance and
      reporting
4                 HP Proprietary & Confidential
Trends in the Financial Services Industry
Technology: Continued:

•   Cloud Something…
    − Financial Services companies are looking to leverage Cloud Services but movement
      has been slower than expected.
    − Negative perceptions about cloud security are now fading.
    − The value proposition for self-provisioning, pay-per-use, and on-demand scalability is
      extremely attractive when faced with continued financial pressures.
    − Requires core applications be adapted, and new applications be designed, to
      leverage cloud services and scalability




5                 HP Proprietary & Confidential
How HP Addresses These Trends
•   HP has developed the industries leading portfolio of
    solutions designed to address the challenges and trends
    major institutions are facing.
•   Rent, Buy, Build
    − HP SaaS, IaaS, PaaS and Cloud offerings deliver the simplicity, scalability and cost
      effectiveness companies are requiring.
•   Get Out Of The Integration Business
    − HP’s IT Management suite of software is fully integrated across the entire software
      management, development, test, security and operations life cycle. No other
      company offers complete end-to-end integration of products and services.
•   Improve Time To Market
    − HP’s has created a complete SDLC (Software Development Life Cycle) environment
      designed specifically to address Rapid Time to Market requirements. Our Application
      Life cycle Management (ALM) platform coupled with our Agile Manager
      environment, automated testing capabilities, embedded security screening and
      automated release management solves the business unit demands for rapid delivery
      of services.


6                 HP Proprietary & Confidential
How HP Addresses These Trends

•   Mobility
    − HP is unparalleled in its approach to delivering mobile applications. In addition to
      our Rapid Time to Market development model and integrated Fortify security solution,
      we are unsurpassed in our mobile testing capabilities. Our Unified Functional
      Testing, Perfecto Mobile and Shunra solutions solve all of your automation,
      functional, performance, production and carrier testing needs.
•   Data Mining and “Big Data”
    − Our Vertica and Autonomy solutions are the industry leaders in the management and
      extraction of meaningful analytics from large amounts of structured and unstructured
      data.
•   Automation
    − HP has built advanced and easy to use automation into every aspect of our IT
      Management Portfolio. From service inception, development, test, security, release,
      operations, analytics and back, our automation capabilities lead the industry in
      virtually every category.




7                 HP Proprietary & Confidential
How HP Addresses These Trends

•   Cloud
        − HP has emerged as one of the top cloud solution providers with our Cloud System Matrix
          capabilities. Whether implementing a Private, Public or Hybrid environment, HP delivers
          the efficiencies, security, service levels, ease of use and cost effectiveness needed to
          control operating expenses and simplify your environments.




    8                   HP Proprietary & Confidential
Thank you




© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

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1st day 4 - financial services & insurance technology trends and challenges

  • 1. Financial Services & Insurance Technology Trends Tuesday, April 9, 2013 Mike Russo Chief Technology Officer HP Software Americas - West © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 2. Trends in the Financial Services Industry Here are the top trends, both business and technology, as revealed in discussions with C-level executives and directors. BUSINESS PROCESS: • Rent, Buy, Build − This is a driving trend in reducing operating expense. From CTO’s: “If you are going to acquire an asset, the choices in order should be: Rent it if possible so you can control the expense (SaaS, IaaS, PaaS, etc). Buy it if you have to, but would be your second choice. The last and least desirable is to Build it yourself.” • Declining Margins Are Forcing Expense Reductions − Reduced margins are driving expense reductions to deliver the same or expanded service at a lower cost. Many services are becoming commodity based and corporate customers are diversifying more and more. • Get Out Of The Integration Business − Companies are moving away from using valuable, limited, internal resources and expense dollars to integrate disparate, siloed tools. The new direction is to leverage vendor integration and interoperability wherever possible. 2 HP Proprietary & Confidential
  • 3. Trends in the Financial Services Industry BUSINESS PROCESS: Continued • Improve Time To Market − Business units are pushing for faster time to market delivery of services to capitalize on market trends and industry changes. IT groups are struggling to meet BU expectations. − Migration to Agile / Iterative software development models. − Aligning to a “Dev/Ops” strategy to meet BU demands while maintaining highest levels of quality, performance and security. • Transaction Self Servicing Model − Financial Services companies are moving to less expensive transaction delivery models. These include: Mobile, Online and IVRU based transactions • Personalized Services − Moving to provide real-time point-of-transaction marketing, couponing and behavior based opportunities. 3 HP Proprietary & Confidential
  • 4. Trends in the Financial Services Industry Technology: • Mobility − In the next few years, mobile app development will out number PC apps 4 to 1 − Move more core applications to lower cost mobile based solutions. This also allows the institutions to reach a larger percentage of the population including the non- banked, under-banked and uninsured. − Push to streamline mobile development, testing and release management − Leverage cloud testing solutions to reduce testing expense and improve efficiency • Data Mining and “Big Data” − We are seeing more and more companies attempting to extract valuable customer data from their ever increasing data stores to develop new, innovative services which align to their customers needs. Whether structured or unstructured data, rapid changes in market trends are pushing companies to identify customer behaviors and trends to adapt their services to capitalize on quickly shifting opportunities • Automation − To achieve expense reductions and efficiency gains, organizations are looking for automation solutions which are easily implementable at a reasonable cost basis. Primary categories being selected are: HW and SW configuration, data center, test, release, cloud, service operations, application management, compliance and reporting 4 HP Proprietary & Confidential
  • 5. Trends in the Financial Services Industry Technology: Continued: • Cloud Something… − Financial Services companies are looking to leverage Cloud Services but movement has been slower than expected. − Negative perceptions about cloud security are now fading. − The value proposition for self-provisioning, pay-per-use, and on-demand scalability is extremely attractive when faced with continued financial pressures. − Requires core applications be adapted, and new applications be designed, to leverage cloud services and scalability 5 HP Proprietary & Confidential
  • 6. How HP Addresses These Trends • HP has developed the industries leading portfolio of solutions designed to address the challenges and trends major institutions are facing. • Rent, Buy, Build − HP SaaS, IaaS, PaaS and Cloud offerings deliver the simplicity, scalability and cost effectiveness companies are requiring. • Get Out Of The Integration Business − HP’s IT Management suite of software is fully integrated across the entire software management, development, test, security and operations life cycle. No other company offers complete end-to-end integration of products and services. • Improve Time To Market − HP’s has created a complete SDLC (Software Development Life Cycle) environment designed specifically to address Rapid Time to Market requirements. Our Application Life cycle Management (ALM) platform coupled with our Agile Manager environment, automated testing capabilities, embedded security screening and automated release management solves the business unit demands for rapid delivery of services. 6 HP Proprietary & Confidential
  • 7. How HP Addresses These Trends • Mobility − HP is unparalleled in its approach to delivering mobile applications. In addition to our Rapid Time to Market development model and integrated Fortify security solution, we are unsurpassed in our mobile testing capabilities. Our Unified Functional Testing, Perfecto Mobile and Shunra solutions solve all of your automation, functional, performance, production and carrier testing needs. • Data Mining and “Big Data” − Our Vertica and Autonomy solutions are the industry leaders in the management and extraction of meaningful analytics from large amounts of structured and unstructured data. • Automation − HP has built advanced and easy to use automation into every aspect of our IT Management Portfolio. From service inception, development, test, security, release, operations, analytics and back, our automation capabilities lead the industry in virtually every category. 7 HP Proprietary & Confidential
  • 8. How HP Addresses These Trends • Cloud − HP has emerged as one of the top cloud solution providers with our Cloud System Matrix capabilities. Whether implementing a Private, Public or Hybrid environment, HP delivers the efficiencies, security, service levels, ease of use and cost effectiveness needed to control operating expenses and simplify your environments. 8 HP Proprietary & Confidential
  • 9. Thank you © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.