To anticipate business needs, Symphony Teleca created a virtual pool of talent using LinkedIn Talent Solutions. As a result, the company significantly reduced their time to hire and cost of hire. Read more customer success stories: http://linkd.in/16rSYZd Learn more about LinkedIn Talent Solutions: http://linkd.in/18uJpZ1 Subscribe to our blog: http://linkd.in/18yp4Cg Follow our LinkedIn company page: http://linkd.in/1f39JyH Tweet with us: http://bit.ly/HireOnLinkedIn

1. Talent Solutions
Symphony Teleca
Case Study
Reducing time and cost to hire
“ Finding candidates with varied skill sets across
the globe, at one place, through one platform, is a
herculean task. LinkedIn has helped us reach out
to this pool of talent, all under one roof, at the
same time ensuring that our quality is never
compromised.”
Arif Khan,
Global Recruitment Head,
Symphony Teleca
Company Profile
Highlights:
• Created virtual pools of talent aligned to present
and anticipated business needs
• Increased awareness of the Symphony Teleca
employer brand with desired target audience
• Increased monthly unique visits to their career
page on LinkedIn by 200%
Symphony Teleca Corporation, headquartered in Palo Alto,
California, is the world's first services company dedicated
exclusively to helping clients manage the global convergence
of software, the cloud and connected devices. They deliver
solutions for product and service innovation with
contemporary product development, systems integration,
analytics and managed services to hundreds of organizations
around the world across all major verticals. Symphony
Teleca's 5,800 employees support customers from 35 offices
globally, including delivery centres in China, Europe, India,
South America and the U.S.
Approach:
Business Challenge:
Creating a virtual pool of talent
Quality of Talent is one of the most important metrics for
Symphony Teleca. Given the high focus on quality, time to
hire was stretched beyond SLAs impacting the overall
business. Adding to this, the need for candidates across
geographies with varied skill sets meant that the recruiters
had to search for talent across various sources which
hampered their productivity. Acquiring the right profiles,
screening them & turnaround time were mammoth issues with
high expenses incurred.
• Company follower base increased by 300%
• Positively impacted quality of hire, which in turn
reduced time to hire considerably
The approach taken by Symphony Teleca was “Keep supply
ready to meet future demand”.
“LinkedIn provides a unique advantage where you can create
a potential pool of talent who have shown interest in your
organisation. They remain updated with the recent
developments in our company, bringing down the amount of
convincing that our recruiters otherwise engage in. And this is
a huge time saver in any recruitment process,” says Arif Khan.

2. The Symphony Teleca career page on LinkedIn became a
central point for prospective candidates with relevant and
updated content on the employee experience, what it’s like
to work here, and key messages from the company
leadership. In parallel, they also launched “Work With Us” ads
that showed relevant job opportunities to LinkedIn members
viewing their current employees’ profiles. This resulted in
building a strong pool of relevant talent that can be easily
tapped into when looking to fill upcoming positions.
Arif Khan,
Global Recruitment Head at Symphony Teleca
India | Computer Software
Current
Symphony Teleca
Previous
Increased effectiveness of the Talent Acquisition
organization
In addition to creating a virtual pool of talent, there are two
main reasons which have contributed towards reducing the
time and cost to hire.
• Professional Profile of Record
“A LinkedIn profile brings to fore certain critical aspects of the
candidates – credibility, skill sets and recommendations which
are much more than what a static resume provides.”, says
Arif Khan. Symphony Teleca recruiters appreciate how much
faster the recruiting process has become simply by not
contacting irrelevant candidates.
Symphony Services, Aztec, Simplex Solutions
Education Bangalore University
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• LinkedIn Recruiter’s Advanced Search and
Filtering Options
“The Recruiter product has advanced search options which
has caused a phenomenal improvement on our time to source
and thereby time to hire”, adds Arif Khan.
With these new social recruitment tools, the Talent
Acquisition team in Symphony Teleca have transformed the
way they attract and engage talent today positively impacting
their reputation in the organization.
Convert your employees into your talent
brand ambassadors
“95% of our existing employees are on LinkedIn and we
encourage them to be active with up-to-date profiles and
leverage the platform as a professional networking tool. Apart
from socialising and connecting, it provides them with a
unique opportunity to refer candidates to the right profiles
through our system,” Arif Khan shares.
“ LinkedIn provides a
unique advantage where
you can create a potential
pool of talent who have
shown interest in your
organization. This is a
huge time saver in any
recruitment process.”
Arif Khan,
Global Recruitment Head,
Symphony Teleca
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